Post on 02-Jun-2018
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2010 Wipro Ltd - Confdential
ABSA Workshop
-Wipro proposition based on
workshop
Presenters Name
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2009 Wi ro Ltd - Confdential2
2010 Wipro Ltd - Confdential2
A enda
3
4 Upfront Investments
1 Infrastructure Services
2 Testing Services
ADM Services
Appen!i"
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Infrastructure ServicesWhen ! Where !"ow
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2009 Wi ro Ltd - Confdential4
2010 Wipro Ltd - Confdential4
Cli#k to edit $aster te%t st&les' (e#ond le)el
* +hird le)el- ,o rth le)el
,i.th le)el
A/(A n.rastr #t re (er)i#e ' rnderstandin
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2010 Wipro Ltd - Confdential
What ser)i#es the& sho ld #onsider .or o tso r#in phasin .or the same based on ind str& trend and o re%perien#e 3we sho ld be able to 4 ite e%amples here5/ siness beneft 3#ost sa)in and all other beneft5 .oro)erall approa#h and .or phase 1
"i h le)el approa#h to ens re how we will takeo)er ser)i#ewitho t impa#tin b siness
n)estments i. an& we will make
Wipro Proposal ' n.rastr #t re(er)i#es
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2010 Wipro Ltd - Confdential#
Testing ServicesWhen ! Where !"ow
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La#k o. (tandardi6ed pro#esses La#k o. a #ommon testin team
Stan!ar!i%ation
$ana in m ltiple pro7e#ts a#ross di8erent di)isions and pro7e#ts La#k o. efnition o. #ommon (LA parameters and metri#s .or tra#kin a#ross allpro7e#ts
La#k o. a (in le window )iew .or the $ana ement a#ross lo#ations La#k o. a sin le :nowled e $ana ement (&stem
&overnanceMo!e'
pli#ation o. +estin $issin Criti#al +ests d e to low Co)era e "i h Costs )is-;-)is +est tool sa e and li#enses a#ross pro7e#ts +estin #ost is as hi h as n)ironment ss es on +est /ed Creation
Test)nvironment
(kill (et (horta e in areas s #h as Websphere (e# rit& et#? Possible iss es .or reso r#e @amp p .or +estin o. p#omin strate i# pro7e#ts s #h
as (AP L implementation ,ileNet Co> $ $ mplementation et#?*esources
A/(A +estin (er)i#es ' rnderstandin
As one o. its ke& initiati)es .or 2011 A/(A /ank (o th A.ri#a is
planninto establish a Testing (o) +T(o), ? Wipro nderstands that theplanned +Co> will address the .ollowin aspe#ts o. testin B
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+estin (er)i#es ' "ow #an Wipropartner
>stablish aPro#ess
based and(tandards
based +Co>
@ed #e andptimi6e)erall
+estin Cost
Wipro PPoint
(ol tions DAllian#es
@eso r#e$ana eme
nt
Ali ned to the A/(A /ank +est Co> ob7e#ti)es
>nterprise )iew o. a Centrali6ed +est Center a#ross all L /s
Co)era e o. all +est ( pport Areas)i6? +ools +est ata $ana ement
+est >n)ironment and (o.twareConf ration $ana ement
(LA and metri#s dri)en .eedba#k >stablishin an operatin model
thathandles Pro#ess transitionin ?
Ali ned with A/(A /ank2011 ke& (trate i#
nitiati)es s #h as Credit@isk $ana ement LConsolidation et#?
Le)era in WiprosA##elerators +e#hni4 es
+ools D Allian#es
Le)era e on Wipros# rrent .ootprint at (o th
A.ri#a @e-bad in o. # rrent
A/(A /ank +estinContra#tors and >mplo&ees
@ed #e transition timesin Wip+@AN(
+ransition .ramework
Pro)ide #ost benefts thro h Pro#ess D +ool (tandardi6ation Pro)ide an optimi6ed
o8shoreEonsite o8-shorinmodel
>8e#ti)e ($> sa e .ormpro)ements in Prod #ti)it&
F alit& D +est Co)era e
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ndi#ati)e +Co> .or A/(A /ank
(hared ( pport (er)i#es(pe#iali6ed +est Co>s @e sable Components +est li.e #le pro#esses /est Pra#ti#es
o)ernan#e $odel :nowled e $ana ement $etri#s ,ramework omain >%pertisePs D Pointsol tions
Centrali6ed Pool o. +estin and omain >%perts Centrali6ed FA Pro#ess defnitionE/est Pra#ti#e sharin
>nterprise wide emand and Capa#it& #onsolidation D .ore#astin
(hared test en)ironments
Non . n#tional +est ,a#tor&
+est (trate &EPlan
A tomation ,a#tor&
+est esi n +est >%e# tion
Core +eam
,le% +eam 3i. re4d?5
Bene/ts
Pi)otal and non pi)otalroles Ea#ti)ities deplo&edthro h Core teams 3D ,le%team i. re4 ired5
mpro)ed Prod #ti)it&
Le)era e Pro ress alread&made on hori6ontalinitiati)es
(tandard en a ementpro#ess
eplo&ment Ge%ibilit& Dred #ed #le time thro hreso r#e . n ibilit&
>H#ien#& thro h
Centrali6ed +estin>%pertise>nterprise-wide +estpro#ess D metri# and (LAdefnitionsPlan >nterprise wideinitiati)es
0oB 1 0oB 2 0oB 3 0oB n
+est @eportin
WiproAbsa /ankedi#ated emand $ana ement D ($> +eam
emand$ana ement
($>
3Pro#ess domain +e#h5
+est (er)i#e
eli)er&
n.rastr #t re#onsolidation
Iointo)ernan#e
(entra'i%e!Services
>stablish aPro#ess
based and(tandards
based +Co>
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>n a ement $odels>stablish a
Pro#essbased and(tandards
based +Co>
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ndi#ati)e Io rne& towards a Wipro$ana ed A/(A /ank +Co>
AStea! State
rogression to5ar!s 6uture state
Transition
Sta7i'i%eM$ 8 M.
) n
! of T r an
si t i on
App'icationortfo'io
Ana' sis for
Transition('ustering
Transition'anning 6uture State
T r an
sf or m
at i on
$J ' $1K
ShareM1 8 M12
0everageM13 8 M1
9ptimi%eM1# 8 M1-
$1' $M
>a#h wa)e will ha)ean dentifed L / and
an Appli#ationPort.olio
9ngoing
(ontinuous Improvements: ara''e'
erform
A :no5'e!ge
Ac;uisitionhase
A
A
A
Wave1
Wave 2
Wave 3
Wave o)ernan#e
$e#hanism
C (et p 3i.re4d?5
n#remental 8shorin
+Co> Pro#ess efnition
ABSAManagementSponsorship
A tomation Assessment
>nterprise A tomation,ramework efnition
n#remental A tomation
Pro#essptimi6ation
+Co> Pro#ess mplementation
mplement A/(A ' Wipro Ioint +Co> o)ernan#e$odel
>stablish :P .orPer.orman#e
mpro)e pon :P s$eas re and @eport :P s
Le)era e +Co> .or +est(er)i#es eli)er&
ndi#ati)e
Pro#ess based+ransition b&le)era in Wip+@AN(+ransition .ramework
>stablish aPro#ess
based and(tandards
based +Co>
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ision .or the partnership to #reate)al e .or A/(A /ank
De'iverTransition @isk miti ation
$inimi6e b sinessdisr ption >stablish transition
o)ernan#e r Chan e
$ana ement :nowled e A#4 isitionStea! State Pro#ess dis#ipline
)=cienc Drive
De'iver
S e r v
i c e
M a
t u r i
t 4
# months 12 months 1- months 24 months 3# months>
+ransition
(ontinuous Improvement &Innovation
9ptimi%ation
+he / siness +Partner
9ptimi%ationStan!ar!i%e (tandardi6e pro#esses .or
ser)i#e deli)er& - C $A9ptimi%e ptimi6e (er)i#e eli)er& A#hie)e prod #ti)it& ains Waste >limination thro h
Lean (i% (i ma al e eli)er&
Business ?a'ue Contin o s mpro)ement Contrib te to inno)ation
in C (ECaremark P/$b siness areas eli)er )al e to P/$
b siness /e#ome the partner o.
#hoi#e .or C (ECaremark
?a'ue Drive/ siness
Ali nmentptimi6e
Prod #ti)it&
(tandard Pro#esses
>stablish aPro#ess
based and(tandards
based +Co>
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Wipro will raise the bar on testinmat rit& at A/(A /ank
Wipro rated as Leader in Testing Services by Forrester, IDC and Nelson Analyst Reports !"!#
mpro)e testinoperatin eH#ien#&1
ri)e s&ner ieswith prod #tions pport
O
$ana e #han eand de-risktransition
stablish aPro#ess
based and(tandards
based +Co>
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>n)isa ed Cost beneft Anal&sisB "owpartnershipwith Wipro will power eH#ien#& D #ost benefts
+he #ost #omparison has been done nderthese #onsiderations' A/(A en a es aro nd 1 0 31O0 #ontra#tors
and 20 permanent5 reso r#es who are basedo t o. Iohannesb r (o th A.ri#a?
' A)era e &earl& #ost per emplo&ee is aro ndQ( 90 000
' All f res are in Q( +est Co> set- p #osts are in#l ded as part o.
the abo)e estimate Wipro wo ld re-bad e all 3100=5 o. the
permanent sta8 and ke& #riti#al #ontra#tor sta8 Wipro wo ld operate in an onsite E o8shore
ratio o.
Assumptions
Rear-1
Rear-2 Rear-O
9nsite 2 =
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Wipro +estin (er)i#es Case (t d&B +Co> (et p .or a Credit Card Compan&('ient pro/'e:
Wipro so'utionBusiness %#ellen#e in$ana ed ser)i#es model?
Scope of Work +he Cons ltin lead en a ement
in#l dedAssessment .or most s itablemodel
efnin the roadmap .ormeetin end state ob7e#ti)esPort.olio anal&sis .or transitionplannin and r ani6ation#han e
Assessment and efnition o.standardi6ed pro#esses
nstit tionali6ation o. standard
pro#ess and templates a#ross)ario s FA ro ps
dentif#ation o. ke& metri#s .ortra#kin o. deli)erables D trendanal&sis>nterprise wide and appli#ationle)el a tomation .rameworkA tomation o. re ression s ite .or#ore appli#ations@eso r#e a mentation model todeli)er& .o# sed modelP&ramid model in pla#e 3@ed #eimpa#t on deli)erables d e toattrition and rotation o. reso r#es5/aseline o. re ression test sets .or
ke& appli#ations E appli#ationro p
>8ort red #tion p to O0 = withthe sa e o. @e ressionCompare tool de)eloped b&o8shore
nitiati)e .or standardi6in testen)ironments with spe#if# .o# son re lator& #omplian#e and#entrali6ation on o)ernan#e
ashboard implementation o.metri#s in FC .or )ario s ser
ro psnitiati)e .or ma%imi6in
a tomation #o)era er ani6ational Chan e
(takeholder anal&sis andr ani6ational #han e
readiness assessment$ana ement o.
r ani6ational Chan e
iss es and risks in)entor&
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Wipro +estin (er)i#es Case (t d&B >nd-to->nd+est +rans.ormation (ol tion .or a (o th A.ri#an/ank
Wipro s So'utionBusiness
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ADM ServicesWhen ! Where !"ow
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+here are < 0 apps bein s pported b& 222 ,+>Appli#ation are mainl& in IA A Cobol $i#ro.o# s Cobol"o anAbsa is plannin to set p a ,ilenet Co>$ $ mplementation in 2011Absa has serio s skills shorta e in the area o. i nette CTT Cr&pto
A/(A A $ (er)i#es ' r nderstandin
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"ow do we propose the& o tso r#e A $ i?e? all in one o orin phases and i. phases what lo i#al phase do we proposebased on ind str& trend and o r e%perien#e 3we sho ld beable to 4 ite e%amples here5/ siness beneft 3#ost sa)in and all other beneft5 .or
o)erall approa#h and .or phase 1"i h le)el approa#h to ens re how we will takeo)er ser)i#ewitho t impa#tin b siness
n)estments i. an& we will make
Wipro Proposal ' A $ (er)i#es
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9vera'' InvestmentWhen ! Where !"ow
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Link set p +ransition #ostPeople take will ha)e impa#t on #ost
Qp.ront n)estment
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