Post on 21-Jul-2015
SAP Mobile Strategy – Consumer ProductsFebruary 5, 2015
SAP Mexico Forum
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Topics
SAP Mobility Update
Mobility Solutions for Consumer Products
Questions and Answers
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Mobileis a key disruptive forcein the world today.
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The workplaceisn’t limited to the office anymore
Sources: 1 IDG Enterprise Marketing. “In BYOD Discussions, Security is Key”, IDG Enterprise, 2013;2 FROM MOBILE VOID TO MOBILE ENTERPRISE: KEEPING UP WITH MOBILITY TRENDSETTERS,Unisys, IDG Enterprise, Fall 2013
56%of companies are creating businessapps for employees1
84%experience workforce productivitygains2
75%experience revenue gains due tomobile2
71%of senior IT leaderssee mobile as strategic
yet only
18%have a comprehensivestrategy
Strategy is the top challenge for enterprises going mobile
Source: IDG Research poll 2012 and White Paper, Mobile in the Enterprise:The Gap between Expectations and Expertise
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To achieve the benefits, opposing forces must be balanced
TheUsers
TheBusiness
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Users want apps with a great UI/UX
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Transform your business with SAP Mobile Solutions!
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SAP Mobile strategic pillars
Lead onSecurity
Industry-centricMobile Solutions
HCP MobileServices
Transform key industriesthrough high value
mobile apps
Set the platform foraccelerated growth
with HCP mobile
Drive the mobile securevalue proposition up-stack
Flexibledevelopmentoptions
Any backend
SAP Mobile Platform
B2EB2BB2C
Open andStandards-
basedRapid with
SDKs
NativeHybrid
Mobile WebSMS
AndroidiOS
WindowsOffline
AppServices
PlatformServices
Linux andWindows OS
Back-endAgnostic
SimplifiedAdmin
Analytics andReporting
Developing and Managing Mobile Apps
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Delivering a Mobile ExperienceKey Elements for taking advantage of mobile capabilities with SMP
Third Party appsAccess attachments, calendar …
App AnalyticsUnderstanding usage
Native CapabilitiesCamera, Location, and more …
Life cyle MgmtStay up to date
Mobile ExperienceExceeding user expectation
Offline *Continue Working
Push *Get notified...
Security &AuthenticationSecure the access, data, etc.
* - Future Planned Innovation
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Mobile Secure including Mobile Place (Enterprise App Store)
Branded self-service app store
Streamline app management process
Improve app discovery
MDM Compliance
* Only available in cloud today
Secure access to documents across manydevices
Integration with corporate DMS & SAP ECC
Collaborate on content
Wrap and protect mobile applications
Strict Compliance for regulated industries
Apply policies to strengthen security of apps
Enhance the user experience
Self service enrollment of devices
Enforce policy compliance and increasesecurity
Remotely lock and wipe managed devices
Access robust analytics for insight
Mobile DocumentsMobile App Management*
Mobile App Security Mobile Device Management
Consumer Products Mobile Solutions
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Industry’s most complete portfolio of mobile apps
Manufacturing Supply Chain
Service &Support
Sales & Marketing
Management Merchandizing
SAP financemobile apps
SAP HRmobile apps
SAP procurementmobile apps
SAP collaboration mobile apps(SAP Jam & SAP Mobile Documents)
SAP HANASAP Mobile PlatformHCP Mobile Services
SAP NetWeaver Portal,mobile edition
SAPFiori
SAP Rounds ManagerSAP Work ManagerSAP 3D Visual Enterprise ViewerSAP EHS Safety IssueSAP Quality Assurance
SAP Customer LoyaltySAP CRM Service Manager
SAP Inventory ManagerSAP EHS Safety IssueSAP Transport NotificationSAP Transport Tendering
SAP Cloud for SalesSAP Retail ExecutionSAP Direct Store DeliverySAP 3D Visual Enterprise Viewer
SAP Strategy ManagementSAP BusinessObjects Mobile SAP Retail Execution
SAP Direct Store DeliverySAP 3D Visual Enterprise Viewer
SAP Customer LoyaltySAP Precision MarketingSAP 3D Visual Enterprise Viewer
Mobile CPG – Solutions from SAP
PlatformHANA AS A PLATFORM
SalesManager
Sales Representative &Merchandiser Van Seller ServiceStore Owner & Staff
People
Key AccountManager Consumer
SAP CRM SAP ERP 3rd partySAP BI
ApplicationsSAPCP Industry
Cloud - C4C* hybris
SAP Cloud for Sales -REX*Pure Cloud DeploymentBroad SFA functionality including TradeTargeting all manager, sales rep andmerchandiser rolesHTML5 based solution on iOS, Android,Windows 8, Laptop & DesktopPrebuild integration with SAP CRM andERPReal-time analytics on mobileOpen architecture to integrate with Non-SAP solutions
SAP Mobile REXOn Premise DeploymentOptimized solution for MerchandiserrolesPrebuild deep integration with SAPCRM and ERPiPad, iPhone, Android Phone / TabletOptimized for high data volume
SAP DSDOptimized solution for van sellersand delivery driversPrebuild deep integration with SAPERP DSDWindows MobileOn Premise DeploymentOptimized for high data volumeFBS solution
SAP Service ManagerBroad Field ServiceFunctionalityWindows, iOS, AndroidOn Premise Deployment
Apps
*Refer to latest C4C – REX Roadmap
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Value added solutions drive revenue growth at retail…
Surround & augment the “core processes” with value added capabilities to generaterevenue growth
Pre CallPlanning
VisitExecution
Visit recapand
actions
core processescore processes
From Order Entry & Merchandising to Value Added Selling
SAP solutions
Powered by HANA
Image RecognitionRetail ActivityOptimization
Distributor Management Social Media
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Sales:SAP Retail Execution - Empowering Sales Reps and Merchandisers
Use Cases• Visit & Activity Management, Surveys & Audits• Account & Contact Management• Promotions and Campaigns• Orders and Returns• Trade Assets and Service Requests• Customer and Employee KPIs
Business Value• Improve sales effectiveness• Enable effective execution in retail stores• Increase return on promotion investments• Maximize the value of time sales representatives spend in-
store• Improve access to timely data• Prevent/Correct Voids
Transform the way you do business
SAP’s mobile application for managing retail store visits
A best practice standardized approach to implementing yourstrategic goals and objectives in the retail level in a consistentand reliable way
SAP insights and references
Unilever
60+ projects underway!
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Visit Administration
Dynamic Surveys – Checklist, product, competitorproduct type surveys with matrix view
Flexible Activity Planning & routing to enabledefinition and assignment of tasks and surveys to beperformed in an account.
Enhanced Account 360 with Recommended VisitFrequency and Visit history.
Product Lists to determine account specific productproposals.
Enhanced reporting on survey answers, visits andvisit tasks
Manage Serialized Assets at account level
Visit Planning
Map based Visit Planning with integrated Calendarview in browser and iPad.
Rule based determination of recommended tasks andsurveys from the activity plans and routine rules
Auto-assign or Select tasks and surveys to becompleted in visit
Account recommendation based on last visit info andrecommended frequency
Maintain attendees
Visit Execution
Supported on browser and iPad (online + offline)
Global User Calendar to view all activities
Check In / Check Out of visit and generate visitsummary
Add / Complete tasks and surveys
Capture pictures to attach to survey results
Create follow-up quotes, orders, opportunities, servicetickets
Fast order entry with quick add of products on mobile
SAP Cloud for Sales – Retail ExecutionRelease 14.11 on iPad
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SAP Cloud for Sales – Retail Execution
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Sales:SAP Retail Execution
http://www.youtube.com/watch?v=s0nb5LC1o-8
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Sales:SAP Direct Store Delivery - Ramp-up begins Q1 2014
Use CasesCombined sales and logistic business processes required for DSDRoute Accounting and SettlementOn and Off-Line PricingIndependent Device PickupOrder and credit managementVan stock visibility
Business ValueImproved visibility and controlStandardized processesIntegrated financialsIntegration to CRMLower TCOImproved efficiency and effectiveness
Enhanced solution for Route Sales, Van Selling, Delivery, Pre-sales
SAP’s new and improved solution for Direct Store Delivery
Sales led application with comprehensive support for yourDSD business processes
SAP insights and references "As a long time user of SAP's Direct Store Delivery solutions, Empresas Polarwelcomes the new generation mobility solution for Consumer Products Sales,Merchandising and Logistics...“
Alejandro Bombaci, Empresas Polar CIO
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SAP Direct Store Delivery Functional Overview
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DSD Video…available on youtube
https://www.youtube.com/watch?feature=player_detailpage&v=FbsVrQw4hZk
© 2015 SAP AG. All rights reserved. 24
SAP Direct Store Delivery Roadmap and Timeline*SAP DSD 1.1
RTC May 2015Release Focus
Enhanced Deal ConditionsClient ExtensibilityData Extensibility
Device PlatformsWindows Mobile 6.x
SAP DSD 1.2RTC Q1/2016
Release FocusContinuous Improvements(priority based)
Device PlatformsWindows Mobile 6.x
SAP DSD 1.3RTC Q4/2016
Release FocusMigration Release to 2.0
Device PlatformsWindows Mobile 6.x
SAP DSD 2.0RTC Q4/2015
Release FocusIncremental Multi PlatformAvailability
Device PlatformsPhone / TabletAndroid & others
1.1 1.2
2.1 2.2 2.3
SAP DSD 2.2RTC TBD
Release FocusCustomer Driven Enhancements
Device PlatformsPhone / TabletAndroid & others
SAP DSD 2.3RTC TBD
Release FocusCustomer Driven Enhancements
Device PlatformsPhone / TabletAndroid & others
1.3
2017Q1 Q2 Q3 Q4
*Planned, information only subject to change.
– Windows Mobile– Cross Platform
Legend
SAP DSD 1.0GA January 10, 2015
Release FocusSAP’s Next Generation DSDSolution to replace mDSD 3.0SMP Based Client
Device PlatformsWindows Mobile 6.x
1.0
2016Q1 Q2 Q3 Q4
2015Q1 Q2 Q3 Q4
SAP DSD Windows Mobile
SAP DSD Cross Platform
SAP DSD 2.1RTC Q4/2016
Release FocusIncremental Multi PlatformAvailability
Device PlatformsPhone / TabletAndroid & others
2.0
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SAP Mobile EAM and Field Service solutions willtransform your business
Asset ManagementComplete work orders andcapture all relevant dataAccess to asset location,repair history, work orderdetails, materials neededCreate Notifications orWork Orders on the spotCATS - time & attendanceGuided workflow
Material ManagementSpeed receipt and back-order reporting to-and-from shipping/receivingPerform physical andcycle counts quicklyCheck availability ofmaterials while on-the-jobAccept & distributeincoming materials by PO
Field ServiceManage service orders andcreate confirmationsView, look up, update andtransmitRecord status, materials,problems, actions,expenses, customersignatures and moreView all relevant customerdata
SAP Work Manager SAP Inventory Manager SAP Rounds Manager SAP CRM ServiceManager
ECC CRM
Condition MonitoringTake measurements andreadingsHistoric standards andsafe rangesGenerate notifications on-the-spotTrend readings, points andsequencesto avoid emergencies andoutages
SAP Work Managerrapid-deployment solution – WM6.1 in Aug ‘14
SAP CRM Service Managerrapid-deployment solution
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MobileWorkers
Mobile worker in field service, logistics, in theplant as well as sales rolesApp often supporting complex businessprocesses, guiding users through their dayHigh potential to transform work experience aswell as business process with mobile
PRIORITZE HIGH-VALUEBUSINESS PRACTICES
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Mobile delivers huge returnsfor mobile workers
Source: Transfield deployment KPIs for SAP Work Manager and SAP Mobile Platform
30%productivity increase1
80%improvement in average work ordercompletion time1
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Solid Foundation + innovation to outpace your competition
Live 3D visualization
Wearables andAugmented reality
Predictivemaintenance
Geospatial (GIS)visualization
Customer Specificrequirements
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