3 Capacitacion Claro Moviles Profesional

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  • 7/29/2019 3 Capacitacion Claro Moviles Profesional

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    @@PP JF ]BE

    S]L@BTFLHKI

    Pfvb Dlhbdtkel Dlh Dikrl

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    LMABUFPL1

    Pfvb Dlhbdtkel Dlh Dikrl

    ;( FHDBHUFPK] y @KDFIFUK] ik dljprk

    eb Tjkrtpglhbs k pbrslhks bh

    nbhbrki ebi bhtlrhl ikmlrki y,l

    pbrslhki qub ebsbkh kequfrfr uhk

    ihbk bh kitk hubvk(

    =( Hubstrl ibjk1

    Pfvb Dlhbdtkel Dlh Dikrl

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    SIKHBTUK]F@K]FLT

    JKHRKI FHTU]RDUFPL

    S]LJLDFH PFPB DLHBDUKEL DLH DIK]L

    Pfvb dlhbdtkel Dlh Dikrl(

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    ]BTRJBH

    Hubvls Sikhbs ]SD Ultki 'U,GD&Dkrnl `fal1 T,(46 y T,(52

    Hubvls Sikhbs Tjkrt Jbssknfhn Ultki 'U,GD&Dkrnl `fal1 T,(43) T,(56 y T,(26

    Hubvls Sikhbs Tjkrt Ultki f 'U,GD&Dkrnl `fal1 T,(06) T,(66) T,(;=6) T,(;56 ) T,(;>6) T,(;66) T,(=;6 y T,(4;6

    Hubvls Sikhbs Tjkrt Ultki MM 'U,GD&Dkrnl `fal1 T,(42) T,(56) T,(06) T,(66) T,(;=6) T,(;56 ) T,(;>6) T,(;66) T,(=;6 y T,(4;6

    Sikhbs Tjkrt Ultki fDkrnl `fal1 T,(06) T,(66) T,(;=6) T,(;56 ) T,(;>6) T,(;66) T,(=;6 y T,(4;6

    Sikhbs Tjkrt Ultki MMDkrnl `fal1 T,(56) T,(06) T,(66) T,(;=6) T,(;56 ) T,(;>6) T,(;66) T,(=;6 y T,(4;6

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    Lrfbhtkel k difbhtbs qub qufbrkh bstkrdljuhfdkels dlh surbe sldfki l rbe eb trkmkal(

    ]SD

    Efrfnfel k1Bstuefkhtbs(

    Jfdrl bjprbskrfls(

    Urkmkakelrbs fhebpbhefbhtbs(

    @kjfifk(

    Nrupls sldfkibs (

    Sikh ]SD

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    HRBPLT SIKHBT ]SD ULUKI 'U,GD&Kglrk dlh jks slibs ifmrbs pkrk iikjkr y ebseb T,(46 jbhsukibs

    Sikhbs Dkrnl @faljbhsuki

    Jfh Dukiqufbr

    EbstfhlHkdflhki * IEF

    URH =

    Jfh IEF TJT DEHkdflhki

    JJT k

    ltrls

    Dikrl

    JM

    ]SD ULUKI U 46 T,( 46(33 * * * * *

    ]SD ULUKI U 52 T,( 52(33 43 =4 / ]SD Dikrl / 23 JM / ;23TJT / =3 4 *

    ]SD Dikrl!

    Jfhutls uskhel ;33" ebi

    Dkrnl @falMlhls Kefdflhkibs

    Tbrvfdfls Fhdiufels

    Mlhls

    Kefdflhkibs

    SikhbsDkrnl @fal

    jbhsuki

    Jfh k Dikrl y

    @fals Hkdflhki

    Jfh Ltrls

    Jvfibs

    Hkdflhki y

    IEF

    TJT DE

    Hkdflhki

    ]SD ULUKI GD 46 T,( 46(33 * * *

    ]SD ULUKI GD 52 T,( 52(33 47 == / ]SD Dikrl / 23 JM / ;23TJT / ;2

    ]SD Dikrl!

    Jfhutls uskhel ;33" ebi

    Dkrnl @fal

    Tbrvfdfls Fhdiufels

    SIKHBT ]SD ULUKI U

    SIKHBT ]SD ULUKI GD

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    Lrfbhtkel k difbhtbs qub qufbrkh bstkrDlhbdtkels k Fhtbrhbt(

    Tjkrt

    Jbssknfhn

    Ultki

    Avbhbs y bstuefkhtbs qub bsth dlhbdtkels k

    ]bebs Tldfkibs) Dgkt y TJT(

    Tjkrt Ultki

    Srl`bsflhkibs qub bsth ki tkhtl eb ik tbdhlilnk(

    Hkvbnubh bh fhtbrhbt(

    Rsbh dlrrbl bibdtrhfdl(

    Tjkrt Ultki

    MM

    Hbdbsftbh eb uh bqufpl Mikdombrry y sus mbhb`fdfls(

    dljl gbrrkjfbhtk eb trkmkal(

    Avbhbs qub bsth dlhbdtkels k ]bebs sldfkibs y Dgkt(

    Babdutfvls qub hkvbnubh bh fhtbrhbt y usbh dlrrbl

    bibdtrhfdl(

    Dlh ils Sikhbs Tjkrt Ultki f pubebs tbhbr

    jkylr dljuhfdkdfh eb vlz y TJT(

    Dlh ils Sikhbs Tjkrt Ultki MM pubebs tbhbrjkylr dljuhfdkdfh eb vlz y TJT(

    Sikhbs Tjkrt

    http://www.google.com.pe/imgres?imgurl=http://www.igestweb.es/blog/wp-content/uploads/2011/04/facebook.png&imgrefurl=http://www.igestweb.es/blog/tag/facebook/&usg=__S_07EggXZgeg2XbJdQrBENdB-xU=&h=256&w=256&sz=41&hl=es&start=4&zoom=1&tbnid=25zoyY73hMA4YM:&tbnh=111&tbnw=111&ei=VTveTst5hpe3B9GZzacK&prev=/search?q=facebook&um=1&hl=es&sa=N&gbv=2&tbm=isch&um=1&itbs=1http://www.google.com.pe/imgres?imgurl=http://www.dosbit.com/images/2011/09/ie.jpg&imgrefurl=http://www.dosbit.com/general/internet-explorer-10-para-tablets-no-soportara-flash&usg=__tU-y5geZkBpM2bQoKPxbVff92g4=&h=300&w=300&sz=16&hl=es&start=11&zoom=1&tbnid=xoc2srR7yEKNDM:&tbnh=116&tbnw=116&ei=Kz3eTvD2KMaatwenl92aCw&prev=/search?q=internet+explorer&um=1&hl=es&sa=N&gbv=2&tbm=isch&um=1&itbs=1http://www.google.com.pe/imgres?imgurl=http://i1-news.softpedia-static.com/images/news2/RIM-Rolls-Out-Blackberry-Messenger-Social-Platform-for-Developers-2.jpg&imgrefurl=http://news.softpedia.com/newsImage/RIM-Rolls-Out-Blackberry-Messenger-Social-Platform-for-Developers-2.jpg/&usg=__BaHn_nJnW6HcmR1IHTtjq5oFS6c=&h=200&w=200&sz=16&hl=es&start=13&zoom=1&tbnid=wTZQ5FZWsxl1nM:&tbnh=104&tbnw=104&ei=Dj7eTtjZJYH6tged87W-BQ&prev=/images?q=blackberry+messenger+logo&um=1&hl=es&gbv=2&tbm=isch&um=1&itbs=1http://www.google.com.pe/imgres?imgurl=http://cdn3.digitaltrends.com/wp-content/uploads/2011/07/url7.jpg&imgrefurl=http://www.digitaltrends.com/web/over-two-thirds-of-americans-check-work-email-during-major-holidays/&usg=__Tv05wjMDqy-WaizxC1-rvQpjCfg=&h=2800&w=2800&sz=1068&hl=es&start=21&zoom=1&tbnid=oUaGA-ZhenO6VM:&tbnh=150&tbnw=150&ei=Uz3eTrjGLIjMtgfcv4SBCw&prev=/search?q=email&um=1&hl=es&sa=N&gbv=2&tbm=isch&um=1&itbs=1http://static.betazeta.com/www.wayerless.com/up/2011/09/blackberry_logo.jpghttp://www.google.com.pe/imgres?imgurl=http://cdn3.digitaltrends.com/wp-content/uploads/2011/07/url7.jpg&imgrefurl=http://www.digitaltrends.com/web/over-two-thirds-of-americans-check-work-email-during-major-holidays/&usg=__Tv05wjMDqy-WaizxC1-rvQpjCfg=&h=2800&w=2800&sz=1068&hl=es&start=21&zoom=1&tbnid=oUaGA-ZhenO6VM:&tbnh=150&tbnw=150&ei=Uz3eTrjGLIjMtgfcv4SBCw&prev=/search?q=email&um=1&hl=es&sa=N&gbv=2&tbm=isch&um=1&itbs=1http://www.google.com.pe/imgres?imgurl=http://www.dosbit.com/images/2011/09/ie.jpg&imgrefurl=http://www.dosbit.com/general/internet-explorer-10-para-tablets-no-soportara-flash&usg=__tU-y5geZkBpM2bQoKPxbVff92g4=&h=300&w=300&sz=16&hl=es&start=11&zoom=1&tbnid=xoc2srR7yEKNDM:&tbnh=116&tbnw=116&ei=Kz3eTvD2KMaatwenl92aCw&prev=/search?q=internet+explorer&um=1&hl=es&sa=N&gbv=2&tbm=isch&um=1&itbs=1http://www.google.com.pe/imgres?imgurl=http://lavidalinux.com.ar/wp-content/uploads/2010/07/windows-live-messenger.jpg&imgrefurl=http://lavidalinux.com.ar/2010/07/clientes-msn-messenger-para-linux.html&usg=__ru7Of5sdppGFCsH_RsTNzKBi4x8=&h=297&w=320&sz=16&hl=es&start=3&zoom=1&tbnid=P9SwGtd89oWvNM:&tbnh=110&tbnw=118&ei=tTveTvWIEYzNtge6mrHqBQ&prev=/search?q=messenger&um=1&hl=es&sa=N&gbv=2&tbm=isch&um=1&itbs=1http://www.google.com.pe/imgres?imgurl=http://233grados.lainformacion.com/.a/6a00e552985c0d88330153932da68f970b-320wi&imgrefurl=http://233grados.lainformacion.com/blog/2011/11/twitter-es-una-amenaza-para-las-agencias-de-noticias.html&usg=__TyfkXwdMOra2ws8optqelkmHgyc=&h=256&w=256&sz=27&hl=es&start=3&zoom=1&tbnid=FbMT-lNSzauZsM:&tbnh=111&tbnw=111&ei=hTveTouWJNK2twfdooDLBQ&prev=/search?q=twitter&um=1&hl=es&sa=N&gbv=2&tbm=isch&um=1&itbs=1http://www.google.com.pe/imgres?imgurl=http://www.igestweb.es/blog/wp-content/uploads/2011/04/facebook.png&imgrefurl=http://www.igestweb.es/blog/tag/facebook/&usg=__S_07EggXZgeg2XbJdQrBENdB-xU=&h=256&w=256&sz=41&hl=es&start=4&zoom=1&tbnid=25zoyY73hMA4YM:&tbnh=111&tbnw=111&ei=VTveTst5hpe3B9GZzacK&prev=/search?q=facebook&um=1&hl=es&sa=N&gbv=2&tbm=isch&um=1&itbs=1http://www.google.com.pe/imgres?imgurl=http://cyberlavaquita.com/Logo%20mensajes%20de%20texto.jpg&imgrefurl=http://cyberlavaquita.com/&usg=__TUumZ6ZnaSp21s4RhQatA-kR8LE=&h=342&w=291&sz=11&hl=es&start=180&zoom=1&tbnid=P0CSvs8_EEBzgM:&tbnh=120&tbnw=102&ei=5D7dTpnwApOItwfmsunsAQ&prev=/search?q=mensaje+de+texto&start=168&um=1&hl=es&sa=N&gbv=2&tbm=isch&um=1&itbs=1
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    HRBPLT SIKHBT TJK]U JBTTKNFHN ULUKI 'U,GD&Kglrk dlh jks slibs ifmrbs pkrk iikjkr y ebseb T,(43 jbhsukibs

    SikhbsDkrnl @fal

    jbhsuki

    Jfh k Dukiqufbr

    Ebstfhl Hkdflhki *

    IEF URH =

    Jfh IEF

    TJ ULUKI U 43 T,( 43(33 =5 ;7 / 23 JM / ;33 jfh ]SD / 233 TJT

    TJ ULUKI U 56 T,( 57(>20 27 55 / >2 JM / ;33 jfh ]SD / 233 TJTTJ ULUKI U 26 T,( 27(0>= >7 26 / >2 JM / ;33 jfh ]SD / 233 TJT

    Tbrvfdfls Fhdiufels

    SikhbsDkrnl @fal

    jbhsuki

    Jfh k Dikrl y

    @fals Hkdflhki

    Jfh Ltrls

    Jvfibs

    Hkdflhki y IEF';&

    TJ ULUKI GD 43 T,( 43(33 43 ;> / 23 JM / ;33 jfh ]SD / 233 TJT

    TJ ULUKI GD 56 T,( 57(>20 >4 5= / >2 JM / ;33 jfh ]SD / 233 TJT

    TJ ULUKI GD 26 T,( 27(0>= 67 20 / >2 JM / ;33 jfh ]SD / 233 TJT

    Tbrvfdfls Fhdiufels

    SIKHBT TJK]U JBTTKNFHN ULUKI U

    SIKHBT TJK]U JBTTKNFHN ULUKI GD

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    HRBPLT SIKHBT TJK]U ULUKI 'U,GD&Kglrk dlh jks slibs ifmrbs pkrk iikjkr y ebseb T,(42 jbhsukibs

    Sikhbs

    Dkrnl @fal

    jbhsuki

    Jfh k Dukiqufbr

    Ebstfhl Hkdflhki yIEF URH

    IEF

    Tjkrt Ultki U f 06 T,( 07(0>= >7 26 / Fhtbrhbt 523JM '4333 , 2333omps& / =33 TJT DE / =33 jfh ]SD

    Tjkrt Ultki U f 66 T,( 67(235 ;;7 76 / Fhtbrhbt >33JM '4333 , 2333omps& / =33 TJT DE / =33 jfh ]SD

    Tjkrt Ultki U f ;=6 T,( ;=7(440 ;27 ;=3 / Fhtbrhbt >33JM '4333 , 2333omps& / 433 TJT DE / 533 jfh ]SD!

    Tjkrt Ultki U f ;56 T,( ;57(;07 ;67 ;23 / Fhtbrhbt >33JM '4333 , 2333omps& / 433 TJT DE / 533 jfh ]SD!

    Tjkrt Ultki U f ;>6 T,( ;>6(33 =27 ;62 / Fhtbrhbt >33JM '4333 , 2333omps& / 433 TJT DE / 533 jfh ]SD!

    Tjkrt Ultki U f ;66 T,( ;66(33 =73 =;5 / Fhtbrhbt >33JM '4333 , 2333omps& / 523 TJT DE / Tbrvfdfl ]SD Dikrl

    Tjkrt Ultki U f =;6 T,( =;7(>57 =67 ==0 / Fhtbrhbt 733JM '4333 , 2333omps& / 523 TJT DE / Tbrvfdfl ]SD Dikrl

    Tjkrt Ultki U f 4;6 T,( 4;7(637 567 4>> / Fhtbrhbt ;333JM '4333 , 2333omps& / 523 TJT DE / Tbrvfdfl ]SD Dikrl

    Tjkrt Ultki U MMJ 42 T,( 42(33 =5 ;7 / Mikdombrry MFT Jkfi / =33 TJT DE / =33 jfh ]SD

    Tjkrt Ultki U MMT 56 T,( 56(33 47 =6 / Mikdombrry MFT Tldfki / ;33 TJT DE / =33 jfh ]SD

    Tjkrt Ultki U MMI 56 T,( 57(6;0 =3 ;2 / Mikdombrry MFT Iftb / ;33 TJT DE / =33 jfh ]SD

    Tjkrt Ultki U MMT 06 T,( 07(0>= >7 26 / Mikdombrry MFT Tldfki / ;33 TJT DE / =33 jfh ]SD

    Tjkrt Ultki U MMI 06 T,( 06(33 03 52 / Mikdombrry MFT Iftb / ;33 TJT DE / =33 jfh ]SD

    Tjkrt Ultki U MM 66 T,( 66(33 03 52 / Mikdombrry MFT / Fhtbrhbt >2JM '4333 , 2333omps& / ;33 TJT DE / =33 jfh ]SD

    Tjkrt Ultki U MM ;=6 T,( ;=6(33 ;;3 74 / Mikdombrry MFT / Fhtbrhbt ;33JM '4333 , 2333omps& / ;23 TJT DE / 533 jfh ]SD

    Tjkrt Ultki U MM ;56 T,( ;56(33 ;23 ;;2 / Mikdombrry MFT / Fhtbrhbt ;23JM '4333 , 2333omps& / ;23 TJT DE / 533 jfh ]SD

    Tjkrt Ultki U MM ;>6 T,( ;>6(33 =;3 ;26 / Mikdombrry MFT / Fhtbrhbt ;23JM '4333 , 2333omps& / ;23 TJT DE / 533 jfh ]SD

    Tjkrt Ultki U MM ;66 T,( ;66(33 =;3 ;26 / Mikdombrry MFT / Fhtbrhbt =33JM '4333 , 2333omps& / =33 TJT DE / Tbrvfdfl ]SD Dikrl

    Tjkrt Ultki U MM =;6 T,( =;6(33 =23 ;76 / Mikdombrry MFT / Fhtbrhbt =33JM '4333 , 2333omps& / =33 TJT DE / Tbrvfdfl ]SD Dikrl

    Tjkrt Ultki U MM 4;6 T,( 4;6(33 523 45; / Mikdombrry MFT / Fhtbrhbt =33JM '4333 , 2333omps& / =33 TJT DE / Tbrvfdfl ]SD Dikrl

    Jfhutls uskhel ;33" ebi Dkrnl @fal

    Tbrvfdfls Fhdiufels

    Tjkrt Ultki U f

    Tjkrt Ultki U MM

    Tjkrt Ultki U

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    HRBPLT SIKHBT TJK]U ULUKI 'U,GD&Kglrk dlh jks slibs ifmrbs pkrk iikjkr y ebseb T,(42 jbhsukibs

    Tjkrt Ultki GD

    Sikhbs

    Dkrnl @fal

    jbhsuki

    Jfh k Dikrl y

    @fals Hkdflhki

    Jfh Ltrls

    Jvfibs Hkdflhkiy IEF

    Tjkrt Ultki GD f 06 T,( 07(0>= 67 20 / Fhtbrhbt 523JM '4333 , 2333omps& / =33 TJT DE / =33 jfh ]SD

    Tjkrt Ultki GD f 66 T,( 67(235 ;57 7> / Fhtbrhbt >33JM '4333 , 2333omps& / =33 TJT DE / =33 jfh ]SD

    Tjkrt Ultki GD f ;=6 T,( ;=7(440 ;67 ;=3 / Fhtbrhbt >33JM '4333 , 2333omps& / 433 TJT DE / 533 jfh ]SD!

    Tjkrt Ultki GD f ;56 T,( ;57(;07 =0; ;2= / Fhtbrhbt >33JM '4333 , 2333omps& / 433 TJT DE / 533 jfh ]SD!

    Tjkrt Ultki GD f ;>6 T,( ;>6(33 40; =34 / Fhtbrhbt >33JM '4333 , 2333omps& / 433 TJT DE / 533 jfh ]SD!

    Tjkrt Ultki GD f ;66 T,( ;66(33 46= ==; / Fhtbrhbt >33JM '4333 , 2333omps& / 523 TJT DE / Tbrvfdfl ]SD Dikrl

    Tjkrt Ultki GD f =;6 T,( =;7(>57 5;5 =44 / Fhtbrhbt 733JM '4333 , 2333omps& / 523 TJT DE / Tbrvfdfl ]SD Dikrl

    Tjkrt Ultki GD f 4;6 T,( 4;7(637 >>7 53= / Fhtbrhbt ;333JM '4333 , 2333omps& / 523 TJT DE / Tbrvfdfl ]SD Dikrl

    Tjkrt Ultki GD MMJ 42 T,( 42(33 43 ;> / Mikdombrry MFT Jkfi / =33 TJT DE / =33 jfh ]SD

    Tjkrt Ultki GD MMT 56 T,( 56(33 57 => / Mikdombrry MFT Tldfki / ;33 TJT DE / =33 jfh ]SD

    Tjkrt Ultki GD MMI 56 T,( 57(6;0 =2 ;5 / Mikdombrry MFT Iftb / ;33 TJT DE / =33 jfh ]SD

    Tjkrt Ultki GD MMT 06 T,( 07(0>= 67 20 / Mikdombrry MFT Tldfki / ;33 TJT DE / =33 jfh ]SD

    Tjkrt Ultki GD MMI 06 T,( 06(33 >0 54 / Mikdombrry MFT Iftb / ;33 TJT DE / =33 jfh ]SD

    Tjkrt Ultki GD MM 66 T,( 66(33 >0 54 / Mikdombrry MFT / Fhtbrhbt >2JM '4333 , 2333omps& / ;33 TJT DE / =33 jfh ]SD

    Tjkrt Ultki GD MM ;=6 T,( ;=6(33 ;46 75 / Mikdombrry MFT / Fhtbrhbt ;33JM '4333 , 2333omps& / ;23 TJT DE / 533 jfh ]SD

    Tjkrt Ultki GD MM ;56 T,( ;56(33 ;76 ;37 / Mikdombrry MFT / Fhtbrhbt ;23JM '4333 , 2333omps& / ;23 TJT DE / 533 jfh ]SD

    Tjkrt Ultki GD MM ;>6 T,( ;>6(33 =65 ;02 / Mikdombrry MFT / Fhtbrhbt ;23JM '4333 , 2333omps& / ;23 TJT DE / 533 jfh ]SD

    Tjkrt Ultki GD MM ;66 T,( ;66(33 =65 ;02 / Mikdombrry MFT / Fhtbrhbt =33JM '4333 , 2333omps& / =33 TJT DE / Tbrvfdfl ]SD Dikrl

    Tjkrt Ultki GD MM =;6 T,( =;6(33 44= ;65 / Mikdombrry MFT / Fhtbrhbt =33JM '4333 , 2333omps& / =33 TJT DE / Tbrvfdfl ]SD Dikrl

    Tjkrt Ultki GD MM 4;6 T,( 4;6(33 007 403 / Mikdombrry MFT / Fhtbrhbt =33JM '4333 , 2333omps& / =33 TJT DE / Tbrvfdfl ]SD Dikrl

    Jfhutls uskhel ;33" ebi Dkrnl

    Tbrvfdfls Fhdiufels

    Tjkrt Ultki GD f

    Tjkrt Ultki GD MM

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    Mikdombrry Mfs

    l Fhtbrhbt fifjftkell ;3 dubhtks eb dlrrbl

    l ]bebs Tldfkibs

    l Dgkts

    l ]bebs Tldfkibs

    l Dgkts

    l ;3 dubhtks eb dlrrbl

    l Dgkts

    l ; dubhtk eb dlrrbl

    'hljmrbCdikrlpbru(mikdom

    brry(dlj&

    l Dgkts

  • 7/29/2019 3 Capacitacion Claro Moviles Profesional

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    KEBJT TB TFNRBH DLJB]DFKIFQKHEL ILTSIKHBT TJK]U ULUKI 'F,MM&Ebseb T,(56 jbhsukibs

    SikhbsDkrnl @fal

    jbhsuki

    Jfh k Dikrl

    y @fals

    Hkdflhki

    Jfh Ltrls

    Jvfibs

    Hkdflhki y

    IEF';&

    TJT DE

    Hkdflhki

    JJT k

    ltrls

    Dikrl

    Tjkrt Ultki f 06 T,( 07(0>= 6> 20 / Fhtbrhbt 233JM '4333 , 2333omps& / ;33 TJT DE / =33 jfh ]SD / 53 2

    Tjkrt Ultki f 66 T,( 67(235 ;5> 75 / Fhtbrhbt ;NM '4333 , 2333omps& / ;33 TJT DE / =33 jfh ]SD / 03 ;3

    Tjkrt Ultki f ;=6 T,( ;=7(440 ;67 ;=3 / Fhtbrhbt ;NM '4333 , 2333omps& / ;23 TJT DE / 533 jfh ]SD / 73 ;2

    Tjkrt Ultki f ;56 T,( ;57(;07 =0; ;2= / Fhtbrhbt ;NM '4333 , 2333omps& / ;23 TJT DE / 533 jfh ]SD / ;33 =3

    Tjkrt Ultki f ;>6 T,( ;>6(333 40; =34 / Fhtbrhbt ;NM '4333 , 2333omps& / ;23 TJT DE / 533 jfh ]SD / ;33 =2

    Tjkrt Ultki f ;66 T,( ;66(333 40; =34 / Fhtbrhbt =NM '4333 , 2333omps& / 233 TJT DE / Tbrvfdfl ]SD Dikrl / ;33 =2

    Tjkrt Ultki f =;6 T,( =;>(>57 5;5 =44 / Fhtbrhbt =NM '4333 , 2333omps& / 233 TJT DE / Tbrvfdfl ]SD Dikrl / ;33 =2

    Tjkrt Ultki f 4;6 T,( 4;0(637 >>7 53= / Fhtbrhbt =NM '4333 , 2333omps& / 233 TJT DE / Tbrvfdfl ]SD Dikrl / ;33 42

    Tjkrt Ultki MMT 56 T,( 56(33 47 == / Mikdombrry MFT Tldfki / =33 TJT DE / =33 jfh ]SD / ;2 *

    Tjkrt Ultki MMI 56 T,( 56(33 =2 ;5 / Mikdombrry MFT Iftb / ;33 TJT DE / 433 jfh ]SD / ;2 *

    Tjkrt Ultki MMT 06 T,( 06(33 77 23 / Mikdombrry MFT Tldfki / =33 TJT DE / =33 jfh ]SD / 42 4

    Tjkrt Ultki MMI 06 T,( 06(33 >0 54 / Mikdombrry MFT Iftb / ;33 TJT DE / 433 jfh ]SD / 43 4

    Tjkrt Ultki MM 66 T,( 66(33 77 23 / Mikdombrry MFT / Fhtbrhbt ;33JM '4333 , 2333omps& / ;33 TJT DE / =33 jfh ]SD / 42 4

    Tjkrt Ultki MM ;=6 T,( ;=6(33 ;46 >6 / Mikdombrry MFT / Fhtbrhbt ;33JM '4333 , 2333omps& / ;23 TJT DE / 533 jfh ]SD / 23 7

    Tjkrt Ultki MM ;56 T,( ;56(33 ;76 ;;; / Mikdombrry MFT / Fhtbrhbt ;33JM '4333 , 2333omps& / ;23 TJT DE / 233 jfh ]SD / >3 ;=

    Tjkrt Ultki MM ;>6 T,( ;>6(33 =65 ;02 / Mikdombrry MFT / Fhtbrhbt ;33JM '4333 , 2333omps& / ;23 TJT DE / 233 jfh ]SD / ;33 =2

    Tjkrt Ultki MM ;66 T,( ;66(33 432 ;>= / Mikdombrry MFT / Fhtbrhbt =33JM '4333 , 2333omps& / 233 TJT DE / Tbrvfdfl ]SD Dikrl / ;33 =2

    Tjkrt Ultki MM =;6 T,( =;6(33 40; =34 / Mikdombrry MFT / Fhtbrhbt =33JM '4333 , 2333omps& / 233 TJT DE / Tbrvfdfl ]SD Dikrl / ;33 =2

    Tjkrt Ultki MM 4;6 T,( 4;6(33 >== 4>= / Mikdombrry MFT / Fhtbrhbt =33JM '4333 , 2333omps& / 233 TJT DE / Tbrvfdfl ]SD Dikrl / ;33 42

    Tjkrt Ultki MM

    Tjkrt Ultki f

    Mlhls Kefdflhkibs

    Tbrvfdfls Fhdiufels

    Jfhutls uskhel ;33" ebi

    Dkrnl @fal

  • 7/29/2019 3 Capacitacion Claro Moviles Profesional

    13/20

    ILT SIKHBT URH = V GD =Ebseb T,(46 jbhsukibs

    Jfhutls k

    Hujbrls

    @rbdubhtbs

    Dukiqufbr

    ebstfhl

    Hkdflhki y IEF

    URH

    Jfh IEFTJT DE

    Hkdflhki

    JJT k

    ltrls

    Dikrl

    JM

    URH= 46 T,( 47(0>= >>4 >7 26 53 2 ;

    URH= 26T,( 27(235

    ;;>3;;7 76 03 ;3 =

    URH= >6 T,( >7(440 ;20> ;27 ;=3 73 ;2 5

    URH= 66 T,( 67(;07 ;604 ;67 ;23 ;33 =3 0

    URH= ;56 T,( ;5>(>57 =622 =67 ==0 ;33 =2 7

    URH= ;66 T,( ;6>(4=7 465> 467 43= ;33 43 ;3

    URH= =56 T,( =50(637 5647 567 4>> ;33 42 ;2

    URH= 4;6 T,( 4;0(4;6 04=0 047 574 ;33 53 =3

    Jfhutls kHujbrls

    @rbdubhtbs

    Jfh k Dikrl y

    @fals Hkdflhki

    Jfh k LtrlsJlvfibs

    Hkdflhki y IEF

    TJT DE

    Hkdflhki

    JJT kltrls

    Dikrl

    JM

    Gkmik Dikrl = 46 T,( 47(0>= 60> 67 20 53 2 ;

    Gkmik Dikrl = 26 T,( 27(235 ;504 ;57 7> 03 ;3 =

    Gkmik Dikrl = >6 T,( >7(440 ;627 ;67 ;=3 73 ;2 5

    Gkmik Dikrl = 66 T,( 67(;07 =274 =0; ;2= ;33 =3 0

    Gkmik Dikrl = ;56 T,( ;5>(>57 5;35 5;5 =44 ;33 =2 7

    Gkmik Dikrl = ;66 T,( ;6>(4=7 2735 272 4;0 ;33 43 ;3

    Gkmik Dikrl = =56 T,( =50(637 >>;0 >>7 53= ;33 42 ;2Gkmik Dikrl = 4;6 T,( 4;0(4;6 ;3255 ;304 24= ;33 53 =3

    SIKH

    Dkrnl @fal

    jbhsuki fhd

    FNP

    Jfhutls uskhels ;33" Ur`fdl Mlhls Kefdflhkibs

    Mlhls Kefdflhkibs

    SIKH

    Dkrnl @fal

    jbhsuki fhd

    FNP

    Jfhutls uskhels ;33" Ur`fdl

  • 7/29/2019 3 Capacitacion Claro Moviles Profesional

    14/20

    RTL EB ILT JM V NM1

    [ub pubel gkdbr dlh RH Jbnkmytb dkhdflhbs eb 5JM dkek uhk( Subel sumfr 233 `ltls eb =JM dkek uhk( Subel kddbebr k ;3)=73 pnfhks eb Fhtbrhbt( Subel kddbebr ;2)5=3 vbdbs k jf @kdbmllo( Subel vbr 23 vfebls ebseb Vlu Uumb) qub bh prljbefl pbsbh == JM

    dkek uhl( Subel ebsdkrnkr ; pbiduik eb >33 JM(

    Fh`lrjkdfh Dljpibjbhtkrfk

  • 7/29/2019 3 Capacitacion Claro Moviles Profesional

    15/20

    IRNK]BT V JBEFLTEB SKNL

    Pfvb dlhbdtkel Dlh Dikrl(

  • 7/29/2019 3 Capacitacion Claro Moviles Profesional

    16/20

    Iunkrbs y Jbefls eb Sknl

    Pk Fhtbrhbt

    Slr jbefl eb ils sbrvfdfls Fhtbrhbt eb ils sfnufbhtbs mkhdls pler rbkifzkr bi pknl tltki eb su

    ebuek1

    Mkhdl eb Dreftl

    Mkhdl Fhtbrmkho

    Mkhdl Tdltfkmkho

    Mkhdl MMPK Dlhtfhbhtki

    Mkhdl Fhtbrkjbrfdkhl eb @fhkhzksMkhdl @fhkhdfbrl

    Mkhdl GTMD

    Pbhtkhfiiks eb Mkhdls

    http://www.google.com.pe/imgres?imgurl=http://www.claro.com.pe/wps/wcm/connect/8ac5aa004414c3d39983fd39645e3e1f/1/shutterstock_29143153.jpg?MOD=AJPERES&CACHEID=8ac5aa004414c3d39983fd39645e3e1f/1&imgrefurl=http://www.claro.com.pe/wps/portal/pe/pc/hogar/todo-claro/internet-fijo&usg=__ENeOpTo3DY5uuJrH9QZN16_t7sg=&h=334&w=500&sz=108&hl=es&start=8&zoom=1&tbnid=zp4_HqvitA3vbM:&tbnh=87&tbnw=130&ei=Xq2rTuXKDJOFtge_hNnUDg&prev=/images?q=lugares+de+pago+Claro&um=1&hl=es&sa=N&rlz=1R2ADSA_esPE385&tbm=isch&um=1&itbs=1
  • 7/29/2019 3 Capacitacion Claro Moviles Profesional

    17/20

    Bstkmibdfjfbhtls Kutlrfzkels

    Mltfdks @KTK

    ^bstbrh Rhflh@uiidkrnk

    Dkak Uruafiil

    Emftl Kutljtfdl

    K`fifkdfh k Ukrabtk eb Dreftl

    K`fifkdfh k Dubhtk Mkhdkrfk

    Dbhtrls eb Ktbhdfh ki Difbhtb Dikrl

    Dbhtrls eb ]bdkuekdfh Dikrl

    http://www.google.com.pe/imgres?imgurl=http://4.bp.blogspot.com/_Q3sUm8-UdkQ/TKOj574l8FI/AAAAAAAAA1Y/g1pRyWWUbPU/s1600/tarjetaClaro.JPG&imgrefurl=http://lastarjetasdecredito.pe/tarjeta-de-credito-interbank-claro-visa.html&usg=__rj8JPVj5gsg6z3PulSOPN604uvo=&h=345&w=350&sz=28&hl=es&start=1&zoom=1&tbnid=rDUHGF980HwlLM:&tbnh=118&tbnw=120&ei=Z66rTpLZJoSgtwe88On8CQ&prev=/images?q=visa+interbank+claro&um=1&hl=es&sa=N&rlz=1R2ADSA_esPE385&tbm=isch&um=1&itbs=1http://www.google.com.pe/imgres?imgurl=http://www.clases-de-baile.com/PagoWesternUnion_archivos/logo%20western%20union.jpg&imgrefurl=http://www.clases-de-baile.com/PagoWesternUnion.htm&usg=__ehGBd2Prbl7ya_5VVcgo7-f-ViE=&h=222&w=888&sz=22&hl=es&start=1&zoom=1&tbnid=kzwP-QhFmZ0MHM:&tbnh=37&tbnw=146&ei=Ua6rTuWWCMObtwfx78jfDg&prev=/images?q=western+union&um=1&hl=es&sa=N&rlz=1R2ADSA_esPE385&tbm=isch&um=1&itbs=1http://www.google.com.pe/imgres?imgurl=http://www.limadelivery.info/aplication/webroot/imgs/catalogo/Botica-fasa.jpg&imgrefurl=http://www.limadelivery.info/Boticas-Fasa&usg=__m2P1dtz-G4zBbEWLbEFzCC0Paeo=&h=75&w=106&sz=8&hl=es&start=2&zoom=1&tbnid=HuGGxsSdvc3gdM:&tbnh=59&tbnw=84&ei=Pa6rTqWEGNKDtgeI7Ln_Dg&prev=/images?q=boticas+fasa&um=1&hl=es&sa=N&rlz=1R2ADSA_esPE385&tbm=isch&um=1&itbs=1http://www.google.com.pe/imgres?imgurl=http://integracion1060.files.wordpress.com/2011/03/claro-open1.jpg&imgrefurl=https://integracion1060.wordpress.com/2011/03/03/nuevo-local-de-claro-en-open-plaza/&usg=__RXQJ8nYyHK9SgIujy-fHUDgvGYI=&h=2112&w=2816&sz=1915&hl=es&start=23&zoom=1&tbnid=C9NPlXfDQfhzfM:&tbnh=113&tbnw=150&ei=H66rTvioMojrtgeOhdXWDg&prev=/images?q=centros+de+atencion+claro&start=21&um=1&hl=es&sa=N&rlz=1R2ADSA_esPE385&tbm=isch&um=1&itbs=1
  • 7/29/2019 3 Capacitacion Claro Moviles Profesional

    18/20

    Bhtrbnk ebi Bqufpl

    Rhk vbz eb`fhfel bi iunkr eb bhtrbnk ebi bqufpl sb ebmbrh tljkr bh

    dubhtk iks sfnufbhtbs dlhsfebrkdflhbs1

  • 7/29/2019 3 Capacitacion Claro Moviles Profesional

    19/20

    ]BDGKQKEL 1 Difbhtb hl kprlmkel l hl kdbptk rbhtks kebikhtkeks

    S]LDBTL 1 Pbhtk prlnrkjkek pkrk su bhtrbnk

    Pbhtk rbprlnrkjkek

    DB]]KEL 1 Difbhtb ebsfstb eb ik dljprk

    Hl sb ilnrk umfdkr ki difbhtb

    KS]LMKEL 1 Pbhtk dlhdrbtkek dlh bhtrbnk eb bqufpl(

    Dlhsuitks eb Bstkels

  • 7/29/2019 3 Capacitacion Claro Moviles Profesional

    20/20

    FH@L]JKDFH BWU]K , PBHUKAKT

    Ils pikhbs eb Dikrl vfbhbh dlh tlpb eb dlhsujl k EF@B]BHDFKEB JLPFTUK] qub hl il mrfhek( Ils difbhtbs pubebh pbefr qubibs quftbh bi tlpb) pubebh dljprkr jfhutls bxtrk l rbkifzkrrbdkrnks y jkhtfbhb su tkrf`k plstpknl(

    Skrk qub bi ]SD `uhdflhb hl tfbhbs qub jkrdkr hfhnh hjbrlkefdflhki) bs kutljtfdl dukhel iikjks k ltrl tbi`lhl dlh ]SD(JLPFTUK] T UFBHB [RB JK]DK] RH HJB]L EF@B]BHUB(

    Bi fhtbrhbt eb Dikrl vfbhb sfbjprb dlh 4333 om,s eb vbildfeke(

    Ik dljpbtbhdfk slil iibnk k ;233) =333 jkxfjl(