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    COBIT and Application Controls

    Appendix ETools for Designing and Implementing Application Controls

    Defining Application Control Requirements/Identifying Relevant Application

    Control O!ectives

    Chapter 4 discusses managements responsibilities for identifying relevant application control objectives as part of defining the business requirements

    for new automated solutions. COBI Online can be used by management as a tool for determining relevant application control objectives. Figure 24 is

    a screen image showing how COBI Online can be used to identify and assess the importance of the application control objectives for a given

    automated solution.

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    COBITand Application Controls !ppendi" #$ools for %esigning and Implementing !pplication Controls

    Figure 24MyCOBIT Control Objectives Assessment FormFilter criteria: Filter1 Com!onent: F"#"$ C"O"$ C"%" %rocess: AC

    ACApplication ControlsProcess: AC Application Controls Importance to the Enterprise

    Unimportant

    Somewhat Important

    Important

    Very Important

    Critical

    Relevance Compliance StateC=Current, P=Planned

    Evidence

    NotRelevant

    Somewhat

    Relevant

    Very

    Critical

    Cov

    eredbyotherobjective

    Ma

    nagementinotaware

    Managementiaware

    Managementicommittedto

    reolve

    !m"lementationigettingtarted

    !m"lementationiwellunderway

    Solutioniim"lemented

    S

    olutioniutainable

    Control O!ective: "#"# So$rce %ata Preparation and A$thorisation

    #nure that ource document are "re"ared by authoried and $uali%ied "eronnel%ollowing etablihed "rocedure, ta&ing into account ade$uate egregation o% dutieregarding the origination and a""roval o% thee document' Minimie error andomiion through good in"ut %orm deign' (etect error and irregularitie o theycan be re"orted and corrected'

    #%%ectivene) *igh

    Contribution)Very *igh #%%ort)Very *igh

    Control O!ective: "# So$rce %ata Collection and Entry

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    COBITand Application Controls !ppendi" #$ools for %esigning and Implementing !pplication Controls

    Figure 24MyCOBIT Control Objectives Assessment FormFilter criteria: Filter1 Com!onent: F"#"$ C"O"$ C"%" %rocess: AC

    ACApplication ControlsProcess: AC Application Controls Importance to the Enterprise

    Unimportant

    Somewhat Important

    Important

    Very Important

    Critical

    Relevance Compliance StateC=Current, P=Planned

    Evidence

    NotRelevant

    Somewhat

    Relevant

    Very

    Critical

    Cov

    eredbyotherobjective

    Managementinotaware

    Managementiaware

    Managementicommittedto

    reolve

    !m"lementationigettingtarted

    !m"lementationiwellunderway

    S

    olutioniim"lemented

    Solutioniutainable

    #nure that tranaction are accurate, com"lete and valid' Validate data that werein"ut, and edit or end bac& %or correction a cloe to the "oint o% origination a"oible'

    #%%ectivene) *igh

    Contribution)Very *igh #%%ort)Very *igh

    Control O!ective: "#*# Processin+ Inte+rity and Validity

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    COBITand Application Controls !ppendi" #$ools for %esigning and Implementing !pplication Controls

    Figure 24MyCOBIT Control Objectives Assessment FormFilter criteria: Filter1 Com!onent: F"#"$ C"O"$ C"%" %rocess: AC

    ACApplication ControlsProcess: AC Application Controls Importance to the Enterprise

    Unimportant

    Somewhat Important

    Important

    Very Important

    Critical

    Relevance Compliance StateC=Current, P=Planned

    Evidence

    NotRelevant

    Somewhat

    Relevant

    Very

    Critical

    Coveredbyotherobjective

    Managementinotaware

    Managementiaware

    Managementicommittedto

    reolve

    !m"lementationigettingtarted

    !m"lementationiwellunderway

    S

    olutioniim"lemented

    Solutioniutainable

    Maintain the integrity and validity o% data throughout the "roceing cycle' #nurethat detection o% erroneou tranaction doe not diru"t "roceing o% validtranaction'

    #%%ectivene) *igh

    Contribution)Very *igh #%%ort)Very *igh

    Control O!ective: "#,# O$tp$t Review( Reconciliation and Error-andlin+

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    COBITand Application Controls !ppendi" #$ools for %esigning and Implementing !pplication Controls

    Figure 24MyCOBIT Control Objectives Assessment FormFilter criteria: Filter1 Com!onent: F"#"$ C"O"$ C"%" %rocess: AC

    ACApplication ControlsProcess: AC Application Controls Importance to the Enterprise

    Unimportant

    Somewhat Important

    Important

    Very Important

    Critical

    Relevance Compliance StateC=Current, P=Planned

    Evidence

    NotRelevant

    Somewhat

    Relevant

    Very

    Critical

    Coveredbyotherobjective

    Managementinotaware

    Managementiaware

    Managementicommittedto

    reolve

    !m"lementationigettingtarted

    !m"le

    mentationiwellunderway

    S

    olutioniim"lemented

    Solutioniutainable

    #tablih "rocedure and aociated re"onibilitie to enure that out"ut i handledin an authoried manner, delivered to the a""ro"riate reci"ient and "rotected duringtranmiion that veri%ication, detection and correction o% the accuracy o% out"utoccur and that in%ormation "rovided in the out"ut i ued'

    #%%ectivene) *igh

    Contribution)*igh #%%ort)*igh

    Control O!ective: "#.# /ransaction A$thentication and Inte+rity

    -e%ore "aing tranaction data between internal a""lication and buineo"erational %unction .in or outide the enter"rie/, chec& it %or "ro"er addreing,authenticity o% origin and integrity o% content' Maintain authenticity and integrityduring tranmiion or tran"ort'

    #%%ectivene) *igh

    Contribution)*igh #%%ort)*igh

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    COBITand Application Controls !ppendi" #$ools for %esigning and Implementing !pplication Controls

    Template for Design of Application Controls

    Figure 2& is an e"ample of a template that may be useful for members of the application solution design team to assist in the design of application

    controls. his template can be used to capture +ey elements of designed controls, including their respective attributes, and provides for a conclusion as

    to whether the controls achieve the respective control objectives. Control information is presented in a way to facilitate management review and

    approval as part of its responsibilities to ensure the adequacy of design of application controls, as discussed in chapter 4. Control practices in this table

    have been provided from theIT Assurance Guide: Using COBIT and will need to be updated to meet specific requirements of each application solution.

    Figure 2&Tem!late 'or Assisting in t(e )esign o' A!!lication Controls*rocess-!pplication ame !pplication Control %esignBusiness *rocess Owner/ %ate/

    *e'

    Control Objective an+ Control

    %ractices )escri!tion

    In'ormation Objective In'ormation Criteria Control Activity Attributes )esign

    ,''ectiveness

    Conclusion

    Completeness

    !ccuracy

    0alidity

    !uthorisation

    )

    egregationof%uties

    #ffectiveness

    #fficiency

    Confidentiality

    Integrity

    !vailability

    Compliance

    1eliability Ty!e:

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    -

    Fre.uency:

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    by:

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    AC1 0ource )ata %re!aration an+ Aut(orisation

    #nsure that source documents are prepared by authorised and qualified personnel following established procedures, ta+ing into account adequate segregation of duties regarding the origination and approval of these documents.

    2inimise errors and omissions through good input form design. %etect errors and irregularities so they can be reported and corrected.

    5 %esign source documents in away that they increase accuracywith which data can be recorded,

    control the wor+flow andfacilitate subsequent referencechec+ing. here appropriate,include completeness controls in

    the design of the sourcedocuments.

    & Create and document proceduresfor preparing source data entry,

    and ensure that they areeffectively and properlycommunicated to appropriate andqualified personnel. hese

    procedures should establish andcommunicate requiredauthorisation levels 6input,editing, authorising, accepting

    and rejecting source documents7.he procedures should also

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    COBITand Application Controls !ppendi" #$ools for %esigning and Implementing !pplication Controls

    Figure 2&Tem!late 'or Assisting in t(e )esign o' A!!lication Controls*rocess-!pplication ame !pplication Control %esignBusiness *rocess Owner/ %ate/

    *e'Control Objective an+ Control

    %ractices )escri!tion

    In'ormation Objective In'ormation Criteria Control Activity Attributes )esign

    ,''ectiveness

    Conclusion

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    pleteness

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    mpliance

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    eliability Ty!e:

    -2anual-!utomated

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    -*reventive-%etective

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    identify the acceptable sourcemedia for each type of

    transaction.

    8 #nsure that the functionresponsible for data entrymaintains a list of authorised

    personnel, including their

    signatures.

    4 #nsure that all source documentsinclude standard components and

    contain proper documentation6e.g., timeliness, predetermined

    input codes, default values7 andare authorised by management.

    9 !utomatically assign a uniqueand sequential identifier 6e.g.,

    inde", date and time7 to everytransaction.

    : 1eturn documents that are notproperly authorised or areincomplete to the submitting

    originators for correction, and logthe fact that they have beenreturned. 1eview logs

    periodically to verify that

    corrected documents are returned

    by originators in a timely fashion,and to enable pattern analysis and

    root cause review.

    AC2 0ource )ata Collection an+ ,ntry

    #nsure that data input is performed in a timely manner by authorised and qualified staff. Correction and resubmission of data that were erroneously input should be performed without compromising original transactionauthori;ation levels. here appropriate for reconstruction, retain original source documents for the appropriate amount of time.

    5 %efine and communicate criteriafor timeliness, completeness and

    accuracy of source documents.#stablish mechanisms to ensure

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    COBITand Application Controls !ppendi" #$ools for %esigning and Implementing !pplication Controls

    Figure 2&Tem!late 'or Assisting in t(e )esign o' A!!lication Controls*rocess-!pplication ame !pplication Control %esignBusiness *rocess Owner/ %ate/

    *e'Control Objective an+ Control

    %ractices )escri!tion

    In'ormation Objective In'ormation Criteria Control Activity Attributes )esign

    ,''ectiveness

    Conclusion

    Com

    pleteness

    !ccuracy

    0alidity

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    orisation

    )egregation

    of%uties

    #ffe

    ctiveness

    #

    fficiency

    Confidentiality

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    mpliance

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    eliability Ty!e:

    -2anual-!utomated

    -3ybrid-Configurable

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    -*reventive-%etective

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    -ransaction-%aily

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    that data input is performed inaccordance with the timeliness,

    accuracy and completenesscriteria.

    & enerate error messages in a

    timely manner as close to the

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    COBITand Application Controls !ppendi" #$ools for %esigning and Implementing !pplication Controls

    Figure 2&Tem!late 'or Assisting in t(e )esign o' A!!lication Controls*rocess-!pplication ame !pplication Control %esignBusiness *rocess Owner/ %ate/

    *e'Control Objective an+ Control

    %ractices )escri!tion

    In'ormation Objective In'ormation Criteria Control Activity Attributes )esign

    ,''ectiveness

    Conclusion

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    pleteness

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    point of origin as possible. hetransactions should not be

    processed unless errors arecorrected or appropriatelyoverridden or bypassed. #rrorsthat cannot be corrected

    immediately should be logged inan automated suspense log, andvalid transaction processing

    should continue. #rror logsshould be reviewed and actedupon within a specified andreasonable period of time.

    : #nsure that errors and out=of=

    balance reports are reviewed byappropriate personnel, followedup and corrected within areasonable period of time, and

    that, where necessary, incidentsare raised for more seniorattention. !utomated monitoring

    tools should be used to identify,monitor and manage errors.

    ? #nsure that source documentsare safe=stored 6either by the

    business or by I7 for a

    sufficient period of time in linewith legal, regulatory orbusiness requirements.

    AC Accuracy$ Com!leteness an+ Aut(enticity C(ecs

    #nsure that transactions are accurate, complete and valid. 0alidate data that were input, and edit or send bac+ for correction as close to the point of origination as possible.

    5 #nsure that transaction data are

    verified as close to the data entrypoint as possible andinteractively during onlinesessions. #nsure that transaction

    data, whether people=generated,

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    COBITand Application Controls !ppendi" #$ools for %esigning and Implementing !pplication Controls

    Figure 2&Tem!late 'or Assisting in t(e )esign o' A!!lication Controls*rocess-!pplication ame !pplication Control %esignBusiness *rocess Owner/ %ate/

    *e'Control Objective an+ Control

    %ractices )escri!tion

    In'ormation Objective In'ormation Criteria Control Activity Attributes )esign

    ,''ectiveness

    Conclusion

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    pleteness

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    -*reventive-%etective

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    -ransaction-%aily

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    system=generated or interfacedinputs, are subject to a variety of

    controls to chec+ for accuracy,completeness and validity.herever possible, do not stoptransaction validation after the

    first error is found. *rovideunderstandable error messagesimmediately such that they

    enable efficient remediation.

    & Implement controls to ensureaccuracy, completeness, validityand compliancy to regulatoryrequirements of data input.

    Controls may include sequence,limit, range, validity,reasonableness, table loo+=ups,e"istence, +ey verification,

    chec+ digit, completeness 6e.g.,total monetary amount, totalitems, total documents, hash

    totals7, duplicate and logicalrelationship chec+s, and timeedits. 0alidation criteria and

    parameters should be subject to

    periodic reviews andconfirmation.

    8 #stablish access control and roleand responsibility mechanismsso that only authorised persons

    input, modify and authorise data.

    4 %efine requirements forsegregation of duties for entry,modification and authorisation

    of transaction data as well as forvalidation rules. Implementautomated controls and role and

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    COBITand Application Controls !ppendi" #$ools for %esigning and Implementing !pplication Controls

    Figure 2&Tem!late 'or Assisting in t(e )esign o' A!!lication Controls*rocess-!pplication ame !pplication Control %esignBusiness *rocess Owner/ %ate/

    *e'Control Objective an+ Control

    %ractices )escri!tion

    In'ormation Objective In'ormation Criteria Control Activity Attributes )esign

    ,''ectiveness

    Conclusion

    Com

    pleteness

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    dentiality

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    mpliance

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    eliability Ty!e:

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    responsibility requirements.

    9 1eport transactions failingvalidation and post them to a

    suspense file. 1eport all errors ina timely fashion, and do notdelay processing of validtransactions.

    : #nsure that transactions failing

    edit and validation routines aresubject to appropriate follow=up

    until errors are remediated.#nsure that information on

    processing failures is maintainedto allow for root cause analysisand help adjust procedures and

    automated controls.

    AC4 %rocessing Integrity an+ 3ali+ity

    2aintain the integrity and validity of data throughout the processing cycle. #nsure that detection of e rroneous transactions does not disrupt processing of valid transactions.

    5 #stablish and implementmechanisms to authorise theinitiation of transaction

    processing and to enforce thatonly appropriate and authorisedapplications and tools are used.

    & 1outinely verify that processingis completely and accurately

    performed with automatedcontrols, where appropriate.Controls may include chec+ing

    for sequence and duplicationerrors, transaction-record counts,referential integrity chec+s,control and hash totals, range

    chec+s, and buffer overflow.

    8 #nsure that transactions failingvalidation routines are reported

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    COBITand Application Controls !ppendi" #$ools for %esigning and Implementing !pplication Controls

    Figure 2&Tem!late 'or Assisting in t(e )esign o' A!!lication Controls*rocess-!pplication ame !pplication Control %esignBusiness *rocess Owner/ %ate/

    *e'Control Objective an+ Control

    %ractices )escri!tion

    In'ormation Objective In'ormation Criteria Control Activity Attributes )esign

    ,''ectiveness

    Conclusion

    Com

    pleteness

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    of%uties

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    ctiveness

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    fficiency

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    mpliance

    1

    eliability Ty!e:

    -2anual-!utomated

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    -*reventive-%etective

    -

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    and posted to a suspense file.here a file contains valid and

    invalid transactions, ensure thatthe processing of validtransactions is not delayed andthat all errors are reported in a

    timely fashion. #nsure thatinformation on processingfailures is +ept to allow for root

    cause analysis and help adjustprocedures and automatedcontrols, to ensure earlydetection or to prevent errors.

    4 #nsure that transactions failing

    validation routines are subject toappropriate follow=up untilerrors are remediated or thetransaction is cancelled.

    9 #nsure that the correct sequence

    of jobs has been documentedand communicated to Ioperations. @ob output should

    include sufficient informationregarding subsequent jobs toensure that data are notinappropriately added, changed

    or lost during processing.

    : 0erify the unique and sequentialidentifier to every transaction6e.g., inde", date and time7.

    ? 2aintain the audit trail oftransactions processed. Include

    date and time of input and useridentification for each online or

    batch transaction. Aor sensitivedata, the listing should contain

    before and after images and

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    COBITand Application Controls !ppendi" #$ools for %esigning and Implementing !pplication Controls

    Figure 2&Tem!late 'or Assisting in t(e )esign o' A!!lication Controls*rocess-!pplication ame !pplication Control %esignBusiness *rocess Owner/ %ate/

    *e'Control Objective an+ Control

    %ractices )escri!tion

    In'ormation Objective In'ormation Criteria Control Activity Attributes )esign

    ,''ectiveness

    Conclusion

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    pleteness

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    mpliance

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    eliability Ty!e:

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    should be chec+ed by thebusiness owner for accuracy and

    authorisation of changes made.

    2aintain the integrity of dataduring une"pected interruptionsin data processing with systemand database utilities. #nsure

    that controls are in place toconfirm data integrity after

    processing failures or after use

    of system or database utilities toresolve operational problems.!ny changes made should bereported and approved by the

    business owner before they areprocessed.

    ( #nsure that adjustments,overrides and high=valuetransactions are reviewed

    promptly in detail forappropriateness by a supervisorwho does not perform data entry.

    5' 1econcile file totals. Aore"ample, a parallel control file

    that records transaction countsor monetary value as data should

    be processed and then compared

    to master file data oncetransactions are posted. Identify,report and act upon out=of=

    balance conditions.

    AC& Out!ut *evie$ *econciliation an+ ,rror 5an+ling

    #stablish procedures and associated responsibilities to ensure that output is handled in an authorised manner, delivered to the appropriate recipient and protected during transmission that verification, detection and correction of theaccuracy of output occur and that information provided in the output is used.

    5 hen handling and retainingoutput from I applications,

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    COBITand Application Controls !ppendi" #$ools for %esigning and Implementing !pplication Controls

    Figure 2&Tem!late 'or Assisting in t(e )esign o' A!!lication Controls*rocess-!pplication ame !pplication Control %esignBusiness *rocess Owner/ %ate/

    *e'Control Objective an+ Control

    %ractices )escri!tion

    In'ormation Objective In'ormation Criteria Control Activity Attributes )esign

    ,''ectiveness

    Conclusion

    Com

    pleteness

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    of%uties

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    ctiveness

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    fficiency

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    mpliance

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    follow defined procedures andconsider privacy and security

    requirements. %efine,communicate and follow

    procedures for the distribution ofoutput.

    & !t appropriate intervals, ta+e a

    physical inventory of allsensitive output, such asnegotiable instruments, and

    compare it with inventoryrecords. Create procedures withaudit trails to account for alle"ceptions and rejections of

    sensitive output documents.

    8 2atch control totals in theheader and-or trailer records ofthe output to balance with thecontrol totals produced by the

    system at data entry to ensurecompleteness and accuracy of

    processing. If out=of=balance

    control totals e"ist, report themto the appropriate level ofmanagement.

    4 0alidate c ompleteness andaccuracy of processing before

    other operations are performed.If electronic output is reused,ensure that validation hasoccurred prior to subsequent

    uses.

    9 %efine and implementprocedures to ensure that thebusiness owners review the finaloutput for reasonableness,

    accuracy and completeness, and

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    COBITand Application Controls !ppendi" #$ools for %esigning and Implementing !pplication Controls

    Figure 2&Tem!late 'or Assisting in t(e )esign o' A!!lication Controls*rocess-!pplication ame !pplication Control %esignBusiness *rocess Owner/ %ate/

    *e'Control Objective an+ Control

    %ractices )escri!tion

    In'ormation Objective In'ormation Criteria Control Activity Attributes )esign

    ,''ectiveness

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    pleteness

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    eliability Ty!e:

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    -ature:

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    that output is handled in linewith the applicable

    confidentiality classification.1eport potential errors, log themin an automated, centralisedlogging facility, and address

    errors in a timely manner.

    : If the application producessensitive output, define who canreceive it, label the output so it

    is recognisable by people andmachines, and implementdistribution accordingly. herenecessary, send it to special

    access=controlled output devices.

    AC6 Transaction Aut(entication an+ Integrity

    Before passing transaction data between internal applications and business- operational functions 6in or outside the enterprise7, chec+ it for proper addressing, authenticity of origin and integrity of c ontent. 2aintain authenticityand integrity during transmission or transport.

    5 here transactions aree"changed electronically,

    establish an agreed=uponstandard of communication andmechanisms necessary formutual authentication, including

    how transactions will berepresented, the responsibilitiesof both parties and how

    e"ception conditions will behandled.

    & ag output from transactionprocessing applications inaccordance with industry

    standards to facilitatecounterparty authentication,

    provide evidence of non=repudiation, and allow for

    content integrity verification

    &''( I)!C! !ll rights reserved. *age 5:

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    COBITand Application Controls !ppendi" #$ools for %esigning and Implementing !pplication Controls

    Figure 2&Tem!late 'or Assisting in t(e )esign o' A!!lication Controls*rocess-!pplication ame !pplication Control %esignBusiness *rocess Owner/ %ate/

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    upon receipt by the downstreamapplication.

    8 !nalyse input received from

    other transaction processingapplications to determineauthenticity of origin and themaintenance of the integrity of

    content during transmission.

    &''( I)!C! !ll rights reserved. *age 5?