António Pires dos Santos - IBM

© 2009 IBM Corporation

Smarter CitiesRealizing a Vision, today…

Antonio Pires Santos


Smarter Cities – Realizing a Vision, today…

Topics

The world is changing...

Smarter Cities ... A System of Systems

IT for a Smarter City... examples

The Smarter City Operations Center

Future work...



The world is smaller and flatter.



The reality of living in a globally integrated world is upon us.

Frozen credit markets and limited access to capital.

Economic downturn and future uncertainty.

Energy shortfalls and erratic commodity prices.

Information explosion and risk/opportunity growth.

Slowing superpowers and emerging economies.

Increasingly complex supply chains and empowered

consumers.

The world is connected:

economically, socially and technically.



A mandate for change is a mandate for smart.



The world is about to get

a whole lot smarter.



Our world is becoming

INSTRUMENTED

Our world is becoming

INTERCONNECTED

Virtually all things, processes and ways

of working are becoming

INTELLIGENT



INSTRUMENTEDWe now have the ability to

measure, sense and see the

exact condition of everything.

Everything will become

instrumented:

supply chains, healthcare

networks, cities and even natural

systems like rivers.



Some figures...

21 million telematics units were to be installed between 2008 and 2010 for fleet management purposes, as well as 27 million telemetry units for asset management, and six billion RFID tags for inventory and supply chain management.

A large fraction of the world’s four billion mobile telephones are in urban areas.

The number of mobile Internet devices reached 450 million in 2009 and is expected to reach 900 million by 2013



Types of Instrumentation in a City

video surveillance cameras;

loop detectors embedded in roads;

RF identification (RFID) detectors for tolls on roads, bridges, and tunnels;

RFID detectors for payment systems for public transportation, parking, and other municipal services;

water-level monitors in sewers and other tunnels;

water-quality sensors;

instrumented fixed infrastructure such as levees, electrical distribution systems, and traffic management systems;

smart electric and water meters;

telematics systems on road and rail vehicles;

position-reporting systems based on the GPS on vehicles, including taxis, buses, and trucks;

GPS position-reporting systems in mobile telephones;

mobile telephone and public wireless local area network base stations.



Emerging areas of Instrumentation

Mobile telephones with cameras and video functions

Online social networking services such as YouTube and Facebook

video cameras and microphones to capture visual and acoustic signatures for the behavior of a system, such as an elevator



INTERCONNECTEDPeople, systems and objects

can communicate and interact

with each other in entirely

new ways.

The Internet of things — cars,

appliances, cameras,

roadways, pipeline,

pharmaceuticals and even

livestock — is headed to 1

trillion.



Possible configurations of sensing systems..



Hierarchical model of the interconnection

of systems and services



INTELLIGENTWe can respond to changes quickly

and accurately, and get better

results by predicting and optimizing

for future events.

New computing models manage the

massive amounts of data generated

by the proliferation of end-user

devices, sensors, and actuators.

Combined with advanced analytics,

these technologies are making us

smarter.



+ + =

An opportunity to think and act in new ways—

economically, socially and technically.



Topics





Future work...



Smarter Cities

Connecting the physical infrastructure, the IT infrastructure, the social infrastructure, and the business infrastructure to leverage the collective intelligence of the city



Why Smarter Cities? Why now?

Source: Various; IBM MI Analysis

Technological

Social/Demographic

Economic

Environmental

• The top 100 urban agglomerations currently account for 25% of worldwide GDP

• Developed world has underinvested in its cities; the developing world needs new urban infrastructure ($41T needed by 2030)

• Rise of ―new‖ cities (MASDAR, New Songho City, GIFT, KAEC, etc.)

• Global financial crisis is spurring government stimulus, creating new jobs

• At the end of 2008, 50% of the world population lived in a city

• Urban population will almost double between 2010-50 (to 6.4B!)

• 18 countries in the world with contracting populations (in 2050, 44)

• Asia will become 50% urban in next 15 years

• Rapid urbanization is creating high stresses for many Asian cities, in turn driving the construction of hundreds of new cities

• Convergence of pervasive digital networks, cheap sensors, cheap analytics

• There are over 4 billion mobile cellular subscribers in the world today (60% penetration)

• Location-based services and social networking continue to grow in capability and popularity

• IT has made it possible for global enterprises to operate anywhere in the world

• Drive for cities to cut carbon emissions and increase the energy they get from renewable sources

• There will be 1.2 billion cars on the road by 2015 (~1 car/6 people)

• 95% of the world's cities still dump raw sewage into their waters

http://upload.wikimedia.org/wikipedia/en/2/2f/MexCityPolution.JPG


Smarter Cities – Realizing a Vision, today… The digital foundation enables new approaches to urban

infrastructure services...

Intelligent Transportation

Systems

- Integrated Fare

Management

- Road Usage Charging

- Traffic Information

Management

Energy Management

- Network Monitoring & Stability

- Smart Grid – Demand

Management

- Intelligent Building Management

- Automated Meter Management

Environmental Management

- City-wide Measurements

- KPI’s

- CO2 Management

- Scorecards

- Reporting

Water Management

- Water purity monitoring

- Water use optimization

- Waste water treatment

optimization

Public Safety

- Integrated Emergency Services

- ―Weatherproofing‖

- Micro-Weather Forecasting



The system-of-systems approach...



... requires the following features:

An infrastructure that provides a flexible extensible modeling framework for defining and running multistep analytic simulations.

Autocalibration capabilities are required to enable this framework to be used by nonexpert modelers.

Visualization is a key element of the infrastructure, both to convey complex data effectively and to enable nonexpert users to make full use of the relevant features of the infrastructure.

Open standards must be the foundation for the modeling framework, making use of existing standards where appropriate.



We’ve only just begun to uncover what is possible on

a smarter planet.

The world will continue to

become smaller, flatter

and smarter. We are

moving into the age of the

globally integrated and

intelligent economy,

society and planet.

The question is,

what will we do with it?



Topics





Future work...



City services have several defining characteristics:

Physical systems based on thermodynamics and other physical principles- IT solutions take into account the underlying physical laws that

constrain the operation of the system and that are the basis for optimizing the operation.

Social systems based on the behavior of many individual inhabitants, - IT solutions take into account the operation and rights or privileges of

the users, as well as the mutability of their individual behaviors under various influences.



Physical

Social



Social

Physical

Demand Management for Electrical Energy

Water supply and extreme water events

Demand balancing in urban roadways



Demand Management for Electrical Energy

The Olympic Peninsula project

Intelligent Buildings

EDISON Project



29

The energy value chain will evolve

Solar

Wind

Solar

Wind

Hydroelectric

Solar

Nuclear

Wind

Energy Storage

Energy Storage

Energy Storage

UTILITY

Plug-in Vehicle

Consumer

Power Flow

Periodic Information Flow

Continuous Information Flow

Coal/Natural Gas

NuclearHydroelectric

UTILITY

TRADITIONAL

ENERGY VALUE CHAIN

TRANSFORMED

ENERGY VALUE CHAIN

Coal/Natural Gas



30

Participatory Network

A wide variety of grid and network technology evolve to enable shared responsibility, and

consumers’ strong interest in specific goals creates new markets (virtual and physical) and new

product demands, which balances benefits more equally between the consumers and utilities

CONSUMERS UTILITIES

Take advantage of variable

pricing by purchasing

electricity when it’s cheapest.

Generate their own

electricity and sell it

back to the grid.

Decrease carbon

emissions by choosing

clean electricity sources.

Automatically monitor

the health of the grid.

Remotely sense

damage to grid

assets and dispatch

repair crews.

Better predict demand

and manage supply

accordingly.

Energy Flow

Information Flow

With new capabilities to redefine the relationship between utilities and

end-users



31

IBM Portland General Electric

Olympic Peninsula

Pacific NW GridWise™ Test bed Projects

Whirlpool/Sears

#1

Pacific NW GridWise Test bed Participants

U.S. Dept of Energy

Bonneville Power Administration

Pacificorp

Portland General Electric

IBM

Whirlpool/Sears

Mason County PUD #3

Clallam County PUD #1

Pacific NW National Lab

Invensys

Preston Michie Associates

Dr. Lynne Kiesling, IFREE



Objectives

Objective 1: Manage the transmission constraint on the

Olympic Peninsula.

Objective 2: Manage peak load on distribution feeders to avoid

the need for local capacity expansion.

Objective 3: Provide ancillary services, such as spinning and

non-spinning reserves, voltage support, and reducing cold-

load pickup, by delaying restart after an outage.

Objective 4: Minimize power purchases and maximize power

sales to wholesale markets in the Western Interconnection,

and minimizing a distribution utility’s peak demand charges

for power purchased from Bonneville Power Administration.



33

Fixed CPP/

TODReal-

TimeContract

Offers

CPP/

TODContract

Accepted

Power Price

Load Behavior

Testing Market-based Customer Incentives

Customer

contract

choice

Virtual distribution feeder

(in software) as if all

resources co-located on

a single feeder

Real-time (5-min.)

market clearing ─

real cash deposits

& shadow billing

Real-time &

historical display

of resources,

costs, prices



Adjusting the Thermostat Economy Profile



Results

Reduce peak load on the grid by approximately 15 %

On average, consumers saved approx. 10% on electricity

bills.

Reduced peak loads by 50 %

Wide-scale adoption is more limited by regulation than by

technology

Wide-scale implementation can avoid construction of

about $70 B of new generation, transmission and

distribution assets.



Intelligent Buildings

2025

Worldwide, buildings

consume 42% of all

electricity —more than

any other asset.

42 percent

1/2Buildings lose as

much as 1/2 of the

water that flows into

them.

By 2025, buildings will

be the largest emitters

of greenhouse gasses

on our planet.

30 percentEnergy costs alone

represent about 30%

of an office building’s

total operating costs.

8 out of 10

All other things being equal,

8 out of 10 employees

would prefer to work in a

―green building‖.

59Regions worldwide with

pending or approved carbon

reduction mandates that

effect buildings.



What are smarter buildings?Smarter Buildings are well managed integrated physical and digital infrastructures that provide

optimal occupancy services in a reliable, cost effective, and sustainable manner.

Smarter Buildings…

Are more cost effective by reducing

energy and operating costs.

Use active and designed-in techniques to

achieve efficiency and environmental

responsibility.

Have the ability to interact with occupants

inside them as well as the environment

around them.

Maintain a safer and more secure

workplace.

Communicate in real-time to supporting

infrastructure ( i.e. smart grid, broadband,

etc.).



FireFunctionality

checks,Detector service

WaterSmart Meters,

Use / Flow Sensing

HVACFans, Variable Air

Volume, Air Quality

ElevatorsMaintenance, Performance

Access/SecurityBadge in,

Cameras, IntegrationPerimeter, Doors, Floors, Occupancy

LightingOccupancy

Sensing

24/7 MonitoringCondition Monitoring, Parking Lot Utilization

EnergySmart Meters,

Demand response

How does a building become smarter?

Instrumentation of Building Systems

Community Services

Transportation, Traffic, Events

UtilitiesDemand Mgmt,

Cost Control

WeatherCurrent

Predictions

Emergency Services

Alerts, Actions

Commercial Potential

Advertisement

Integrated Building & Communications Services

Facilities M

anagement P

rocess Optim

izationIn

tegr

atio

n an

d in

tera

ctio

n w

ith w

ith E

xter

nalit

ies

PortfolioEstates Mgmt

OccupancySpace Mgmt

Waste MgmtTrash/Water/Recycle

ComplianceEnvironmental reports

Tenant ServicesHelp Desk

Asset MgmtLifecycle

Building ServicesMaintenance

Industry Specific Hospital, hotel, etc.

Energy UsePassive/Active



Business problem: Design of an energy system for an entire

country that will support a large proportion of EVs, plugged into

an electric grid, in private homes or at charging stations in

company and public parking lots.

Challenge: How to maintain security of supply in an electric

grid that incorporates a high percentage of green, but

fluctuating wind energy and also has a significant number of

mobile EVs, which represent both a challenge and huge

storage/regulation potential.

Solution Approach: Development of management system to

control charging of cars in accordance with the availability of

wind energy while enabling optimal use of the electricity grid.

Develop simulation and prediction technologies.

IBM Research’s Role: Develop a simulation environment to

understand dynamics of EVs in the grid. Design and

implement algorithms for server side control when charging

EVs and using EVs as storage.

Electric vehicles in a distributed and integrated market

using sustainable energy and open network

2009 - 2011

40



Work packages and tasks

The overall purpose of the EDISON

Workpackage 3 is the development of a

server-side management system to

control the charging of cars in accordance

with the availability of wind energy while

enabling optimal use of the electricity grid.

41



The vision of the EDISON project with 3D benefits for all of Denmark

42



The Initial Scenarios for the VPP integration software

43



Scenario 1: Green energy-driven smart charging of electric vehicles

44

Source: https://vpp1.edison-net.dk/DemoDay.2010

https://vpp1.edison-net.dk/DemoDay.2010





Scenario 2: Full V2G to help with power balance and local quality

45

Source: https://vpp1.edison-net.dk/DemoDay.2010






Use case Grid connection at a public or shared charging station

Source: http://www.flickr.com/photos/ibm_research_zurich/4882647022/in/set-72157622238483748/

•The EVPP’s operation is

based on market prices.

•The EVPP optimizes the

charging of vehicles without

limiting driving behavior.

•The EVPP adjusts its

optimization to local grid

constraints .

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http://www.flickr.com/photos/ibm_research_zurich/4882647022/in/set-72157622238483748/





Shaspa.com – Smart Buildings and Smart Electromobility - at home

47



Use of in car Head Unit to support a (simulated) electronic vehicle charging process and

backend billing procedure

Enable the CAR to participate in smart cities …

Use USB Stick to

simulate vehicle to power

network plug-in

Engage IBM EDISON

Backend send User Input

and Battery Information

Release Power for

Smart Meter for charging

UMTS

Signal Charging Complete

IBM EDISON Backend

Billing Process

UMTS

Dashboard plug-in

48



Systems for Energy Management



Water supply and extreme water events

Water life cycle

Smart Bay project

Other projects...



51

Focus Areas within Water Life Cycle

1

1

1

Water Sources• How much water is available?

• What is the quality of the water?

• How secure is the water?

• How is the water changing over time?

• How is/should the water be mixed?

• Do we comply with regulations/water rights?

1

2

22

Modeling and forecasts•Feeds to modeling (Static and dynamic)

• Meteorological models

• Hydrological Models

• Groundwater protection

• Feeds to storm water management

• Alerts to municipalities/first responders

22

22

2

2

3

3

3

3

3 3

3

3

3

Metering Analytics• How is the water being used?

• When is the water being used?

• When patterns change dramatically,

what to do?

• When the sum of the parts is less than

the whole.. Where is the water going?

3

Combined Sewer Overflow• Was this truly an event?

• How large was it?

• What was the composition?

• Can the existing capacity be used better?

• How do I notify downstream entities?

• How do I coordinate upstream agencies?

• How can we backtrack to owners?

4

4

4

4

4

4

4

4

Environmental Analytics• How is the environment changing?

• How do we notify interested parties as it

changes?

• How does the entire system react to

changes?

• How can we predict changes?

5

5

5

5

5

5

5

5

5

Advanced Water Management Capabilities



Smart Bay (Galway Bay, Ireland)

Sensor network monitors multiple dimensions of

water quality in Galway Bay

– Data is streamed and processed in real time

Integration with other data feeds (weather,

shipping etc)

Innovative user interface and advanced

visualization supporting multidisciplinary users

Benefits:

– Collaboration platform for multiple stakeholders

(coastguard, shipping, fish-farming, tourism,

agriculture, etc)

– Enables rapid response to water quality events

etc

– Enables system-wide response to climate

change, economic development etc

– Helping to identify sustainable business

models



Key Features of SmartBay Platform

High performance / Low power data acquisition and transmission system

Large Power Capacity for multiple sensors, interchangeable components allowing easy integration of test sensors

Single, bridle, or multipoint moorings through the hull compartment

Robust construction - High stability in operation

Standard Wiring looms interoperable instrumentation

Spare capacity (power, RS232) for additional instruments via a generic connector

Variety of Communications Protocols GPRS/Satellite/VHF/Wimax/GSM



Future evolution

A significant enhancement to SmartBay Galway is planned with the addition of a sub-sea floor cabled extension of 20km in length to support two undersea research nodes with 400V power and high speed communications via 10 pairs of optical fibres.



California’s water – it’s complicated…!!

Climate

Change

Less snow,

more rain

Sea Level

Rise

Droughts

Air

Temperature

Rise

Ability to

manage

water

Water

Demand

Water

Availability

Groundwater

Contamination

Reliability of

Delta for water

conveyance

Flood/

surge

risk

Age of

levees

Risk of

levee

failure

Reliability of

Delta for

flood mgmt

Seismic

Risk

Agricultural

practices

Zoning &

permitting

issues

Lack of

pricing

signals

Population/

Urbanization

Operation

of Water

Rights

2

2

Social

attitudes

Energy

Needs

Fragmented

water resource

management

2

Missing/

fragmented

data

Political

effectiveness

5

Ecosystem

stress/need

4 4

Water

ExtractionSurface water

Contamination

3

1

1

Endangered

Species Act

6

6

Positive impact

Negative impact

3

4

3

3

Subsidence

7

7

This is at best a partial view of the issues and their linkages!

Infrastructure

Losses

New water

sources

GHG

goals

5

5



Examples of how information and IT could help

Issue (from prev page) How IT could help

Missing/fragmented data Sensor networks (see below)

Application and data integration

Risk of levee failure Sensing for structural health – ―smart levees‖

Storm surge, topological models

High resolution weather forecasting

Fragmentation of water

resource management

―Collaboration platforms‖: enable agencies to share ―one version of the truth‖

Agricultural practices Precision irrigation

Run-off management sensing and systems

Ground water contamination Run-off management sensing and systems

Groundwater resource mapping

Surface water contamination,

water availability

Water flow and quality, run-off management sensing and systems

Land-use tools

Water accounting systems

Social attitudes, water pricing Smart metering for water (to enable differential pricing – and in Fresno and

Sacramento, pricing at all!)

Leakage, losses Smart metering

Leak detection and management systems

Climate change Downscaled climate models



Sonoma County Water Agency



SCWA Project overview

A management system for the transmission pipeline that integrates continuous information on flows, tank levels, and pumping activity.

A Russian River ―console‖, showing the status of the Russian River: its flow, depth, aspects of its water quality, extraction levels, and ecosystem health indicators.

In the longer term, a water accounting system that tracks all ―puts‖ and ―takes‖ from each water resource (including the four groundwater basins) to provide a continuous picture of the status of all resources in the area.



Systems for Water Management



Demand balancing in urban roadways

Stockholm

London

NeverBlocked tool



Objectives for the Stockholm Trial project

Reduce congestion – reduce traffic volume by 10 – 15 %

during rush hour

To improve accessibility for buses and cars in the inner city

Improve the environment

Improved Public Transport

Services

New Park & Ride

Congestion Charges



Charging Schemes Design

Charging rules- Charges in and out of the city centre

- Car owner is responsible for paying

Exempted traffic - To and from the Lidingö island (8%)

- Taxis (8%)

- Environmental vehicles (3%)

- Buses over 14 tons (2%)

- Vehicles with disability permits (2%)

- Foreign cars (1%)

- Emergency vehicles (0%)

- Motorcycles



The technical system

2

Information is matched with

registered vehicle. Fee is

added to the owner’s account

Call-centre operations

The gateway registers the vehicle

A

1 Picture is taken of the

vehicle’s licence plate.

ABC 123

B

3 Way of payment

• Direct debit

• Bank/Giro

• 7-eleven/ Pressbyrån



To separate domestic and international vehicles and identify the vehicle

(owner) by camera was a challenge



Stockholm Congestion Tax Solution

All expectations were exceeded!

24% reduction of passages across the cordon!

Improvements also for non car users

40,000 new daily public transport passengers

Increased effeciency in the public buss transport operation

Taxi drivers increased revenue by 10-20%

Emission reduced by 12-14% in the City Centre

Inner city retailers not negatively effected

Attitudes has changed from negative to positive



Why is the Stockholm project a success?

Policy and scheme design

The clear defined objective was

exceeded

The charging scheme was simple and

fair

The impact was visible for everyone

and well communicated

Technical system

The system worked from day one

Very low number of errors generated

by the system

Well managed procurement process



London Congestion Charging Key Features of the System Redesigned by IBM

2 year design and build phase, 5

year operate phase, with options to

extend- Switch over from current system in Nov 2009

Roadside Infrastructure procured

separately

Transport for London expects to

achieve- Future flexibility

- Scalability

- Reduce operational costs

Key features of new system - Account based

- Multiple payment channels

- Variable pricing

Will be designed to allow for

scaling to 30 times current

volumes (180,000

transactions per day)



Over 180,000 vehicles charged each day through multiple channels

Gross revenues to TfL, over £250m/annum

Client’s challenges- Future flexibility

- Scalability

- Reduce operational costs

IBM replaced Capita as the provider of the Business Operations and Enforcement Operations managed services – Nov 2009

2 year design and build with 5 year operate

London Congestion Charging Scheme/deal background



Roadside

System

Central System

Vehicle

Identification

Enterprise Service Bus

Interoperability EnforcementFinancial

System

Internet

Web Portal

Intranet

Web Portal/

CRM System

Exte

rnal In

teg

rati

on

Contact Center

Call Routing/

IVR

Credit/Debit

Card

Collection

Agency

Vehicle registry

Databases

Customers

IBM Payment

Systems

Business

Operations

Interoperability

Exchange

Existing

Operators

Tag Distribution

NCTA

ACH/E-checkRetail (1) Banks

Print/Scan

FulfillmentRating &

Charging

Management

Information

System

Exte

rnal In

teg

rati

on

London Congestion Charging Road User Charging Solution Overview – Scope of London reference

http://en.wikipedia.org/wiki/Image:Credit-cards.jpg



1960s

Inductive-loop detector

1970s

Video image processor

1990s

GPS-based floating car

After 2000

Mobile phones as traffic probes

1920s

Auto traffic signal

• High spatial coverage

• Cost effectiveness

• Network-wide info.

• 24x7 availability

• Weather insensitive

• Rich traffic data

• High flexibility

• Network-wide info

• Enlarged coverage

• Increased flexibility


through XFCDAccuracy & reliability

• Multiple lanes and

zones monitoring


• Flexibility

Measuring traffic with sensor technology:

Evolution Path

Slide Source: IBM Research – China



71

Mobility Data Analysis Can Enable Lots of Smart City Applications

Core idea

Enable live traffic information and mobility

related smart city applications through

analyzing anonymous mobility data collected

from telecomm networks with low cost and high

coverage.

Enabled applications

Real-time traffic speed estimation

Real-time incident detection

Urban/transport planning

Quick emergency response

Customer-aware smart travel

… …

Sense people’s mobility from telecomm. networks

(userID, time, cellID, in)

(userID, time, cellID, out)

(userID, time, cellID, X, Y)

Traffic speed Incident City hotness People’s

movement trendSlide Source: IBM Research – China

Novel Methods- Mobile calling patterns

- Road acoustics

- People as sensors



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Available Mobility Data

1. Passive collection:

LU (Location Update)

Location Area Dimension:

3~10km

Continuous comm. behaviors

(SMS/MMS/Call) and HO (Handover)

Location Area Dimension: 100m~2km

on-call phonesstandby phones

2. Active collection:

Positioning TechniquesAccuracy: 50~200m

3. GPS Enabled Phones:

Accuracy: 5~30m

Network Based Terminal Based

Need to upload the Data

Power Consumption Issue

4. Other Software Installed:

Accuracy: 50m~2km

Network Overhead




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Solution Architecture

IBM NeverBlocked System

Spatiotemporal Engine

Applications

Map

matching

Trajectory reconstruction

Trajectory data filtering

GIS

data

Mobility Data Miner

Statistics (speed, direction, O-D, density, etc)

Data mining (patterns, categories, similarities, relation,

etc)

Expressway

traffic

monitoring

Traffic

incident

detection

Hotness

identification

Mobility Data Aggregator

Localization engine

Data cleansing

Data aggregation

(GPS data, cellular data, floating car data, etc)

Base

station

controller

(BSC)

Mobile switching

center (MSC)User ID and

location files

cellular network

Anonymization

Base

station

Components Description

Mobility Data

Aggregator

Interface to the telecom network. Responsible

for data collection, cleansing, format

conversion and fusion.

Spatiotemporal

EngineResponsible for data storage and match the

spatiotemporal data to map according to GIS

information.

Mobility Data MinerData statistics, pattern recognition and

mining for the spatiotemporal data

Applications

Potential applications including real time

traffic monitoring and off-line traffic data

analysis.

Floating Car Data




Systems for traffic management



Other areas...

Health

Security

Environment

Education

Tourism

Local Government

........



Topics





Future work...



City Operations Center



The City Operations Center facilitates viewing and management of

the city as a single system.

Visualization- provide easy to use, Web-based one-stop shopping portals to

information, events, and overall status of the city.

Information Services- Information forwarded to the CCC is collected and organized for

analysis by city managers and for real-time monitoring.

Data Integration- provides a mediation layer to facilitate the information exchange

between the solution and underlying operational systems.



Visualization



Data integration



Demo...

Center Line Theater.mp4



Topics





Future work...



Future Work

Physical Social



Standards- finish the job of establishing open data standards

for Utilities systems

Smart systems by design- Plan for interconnectivity, intelligence, adaptability

and security.

More collaboration- a diverse, multi-stakeholder world requires all

parties working closely together on a daily basis.

Policy and ethics- come together to forge a new policy framework

that protects the individual’s privacy and the

community’s and nation’s security.

What do we need ?

António Pires dos Santos - IBM

Technology

Transcript of António Pires dos Santos - IBM