Capacitación Constructora v&G

8/17/2019 Capacitación Constructora v&G

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PROPUESTA DE FORTALECIMIENTO EN EL PROCESO DE CAPACITACIÓN AL

ÁREA OPERATIVA DE LA EMPRESA CONSTRUCTORA V&G

CORPORACIÓN UNIVERSITARIA MINUTO DE DIOS

DIPLOMADO GERENCIA DEL TALENTO HUMANO

ADMINISTRACIÓN DE EMPRESAS

2016

PROPUESTA DE FORTALECIMIENTO EN EL PROCESO DE CAPACITACIÓN AL

ÁREA OPERATIVA DE LA EMPRESA CONSTRUCTORA V&G

PRESENTA


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JUAN DAVID JUZGA NARANJO - ID: 234641

ANGY VANESSA GONZALEZ LURDUY - ID: 206948

ANGIE KATERINE VELANDIA GARZÓN - ID: 241246

DOCENTES

HERNÁN ONROY ORJUELA

HAROLD REN! SÁN"HEZ SÁN"HEZ

CORPORACIÓN UNIVERSITARIA MINUTO DE DIOS

DIPLOMADO GERENCIA DEL TALENTO HUMANO

2016


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3

AGRADECIMIENTOS

A D#$% &$' &(')#*#')( (%*+' +,. &'(%(/*+/$ (%*( &'$(*$ &$' *(/(' (/ )# +)#/$ +

*+/*+% &('%$/+% (/+% ,#(/(% 5+/ $/*'##$ ( )+/('+ %#/#7#+*#+ (/ )# #+ (/ )#%

&'$(*$% A )#% &+'(% &$' 5+(')( (/%(+$ ;$% +;$'(% /((%+'#$% &+'+ %(' ++ .+ )(/ &$' $)&+'*#' %% $/$#)#(/*$% + ;$ ;+'$

(; #&;$)+$ K+*('#/( V(;+/#+B

C$' )# &+'*( &'#)('$ ,( *$$ +'+((' + )#% $)&+('$% &$' (; (%7('=$ ;+ &+#(/#+

;+% +/+% ,( ;( $;$+'$/ +; *'++


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4

ÍNDICE DE CONTENIDO

INTRODU""IÓN8

RESUEN9

CALARAS "LAVE9

ASTRA"T10

KEYFORDS10

JUSTII"A"IÓN11

TICO DE INVESTIGA"IÓN13

DELIITA"IÓN DE LA INVESTIGA"IÓN13

CLANTEAIENTO DEL CROLEA14

OJETIVOS16

OJETIVO GENERAL16

OJETIVOS ESCE"I"OS16

AR"O TEÓRI"O1

UE ES EL DECARTAENTO DE TALENTO HUANO1

"ON"ECTO "ACA"ITA"IÓN18

"ACA"ITA"IÓN Y DESARROLLO19

OJETIVOS DE "ACA"ITA"IÓN20

ASES DE "AIO COR CARTE DE LOS ECLEADOS EDIANTE LA ACLI"A"IÓN

DE LA "ACA"ITA"IÓN21

CRO"ESO ADINISTRATIVO22

CLANEA"IÓN23

ORGANIZA"IÓN24


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M

EJE"U"IÓN2M

EVALUA"IÓN2M

TICOS DE NE"ESIDADES DE "ACA"ITA"IÓN30

DIAGNOSTI"O DE NE"ESIDADES DE "ACA"ITA"IÓN Y DESARROLLO DERE"URSOS HUANOS32

DIEREN"IA ENTRE "ACA"ITA"IÓN ADIESTRAIENTO Y DESARROLLO33

AR"O "ON"ECTUAL34

AR"O ORGANIZA"IONAL36

RESEA HISTÓRI"A36

ISIÓN36

VISIÓN3

REGISTRÓ OTOGRÁI"O DE ORAS RECRESENTATIVAS38

GENERALIDADES DE LA INDUSTRIA DE LA "ONSTRU""IÓN39

DESARROLLO DEL TEA43

TAULA"IÓN DE INORA"IÓN44

CRO"ESO ADINISTRATIVO CARA EL ORTALE"IIENTO EN EL CRO"ESO DE"ACA"ITA"IÓN AL ÁREA OCERATIVA DE LA ECRESA "ONSTRU"TORA V G4M

CLANEA"IÓN4M

ORGANIZA"IÓNM2

EJE"U"IÓNM4

EVALUA"IÓNM6

"ON"LUSIÓNM9

REEREN"IAS60

ÍNDICE DE ILUSTRACIONES


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ÍNDICE DE TABLAS

TALA 1 SALUD O"UCA"IONAL48

TALA 2 CROO"IÓN DE SALUD48

TALA 3 SEGURIDAD INDUSTRIAL49

TALA 4 CRIEROS AUQILIOSM0

TALA M SALUD ENTALM1

TALA 6 DESARROLLO DE HAILIDADESM1

TALA AIENTALM2

TALA 8 ORA"IÓNM2

TALA 9 RELA"IÓN "ARGOS A"TUALES63

TALA 10 EN"UESTA64

TALA 11 CERIL AGENTES DE "ACA"ITA"IÓN66

TALA 12 "RONOGRAA ANUAL DE "ACA"ITA"IONES69

TALA 13 ORATO DE ASISTEN"IAS0

TALA 14 CRESUCUESTO ANUAL DE "ACA"ITA"IONES2

TALA 1M EVALUA"ION DE "ONO"IIENTO3

TALA 16 EVALUA"IÓN DE SATISA""IÓN DE LA "ACA"ITA"IÓN 4


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INTRODUCCIÓN

E/ ;+ A)#/#%*'+#>/ ()&'(%+'#+; ;+ G(%*#>/ ( T+;(/*$ H)+/$ (%*@ $)&(%*+ &$' +'#+%

7/#$/(% &'$(%$% (/+)#/+$% +; )(/ $/ (; 7#')( &'$&>%#*$ ( )+#)#=+' (; *+;(/*$ ;+%

5(''+)#(/*+% (#%*(/*(% &+'+ )&;#' +; 100 ;+ #%#>/ )#%#>/ (/ ;+ $'+/#=+#>/ (%*$%

&'$(%$% %( #)&;()(/*+/ $/ (; $/ #)&;()(/*+$ &$' (; @'(+ ( G(%*#>/ (;

*+;(/*$ 5)+/$ (/ ;$% $;+$'+$'(% (; (&+'*+)(/*$ ( $&('+#$/(% $/ (; @/#)$ (

(%+''$;;+' /+ &'$&(%*+ ,( )(/ (7##(/#+ #(/*#+ $/ ;+ #/%*#*#>/ ;$% +;(% %( $)&;()(/*+'+/ $/

(%+''$;;$ (/ &'$'+)+% ( %('#+ S+; (/ (; *'++


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RESUMEN

E/ ;+% ()&'(%+% ++ (= %$/ )@% $/%#(/*(% ,( ;$% '('%$% 5)+/$% %$/ (; +*#$

)@% #)&$'*+/*( ;$ ,( %#/#7#+ ,( .+ + .+ *#(/(/ ,( #/('*#' (/ (;;$% /+ )+/('+ (

5+(';$ (% +)(/*+' ;$% /#(;(% ( (%+''$;;$ &'$*##+ (; &('%$/+; &$' )(#$ ( ;+%

+&+#*+#$/(% (% &$' (%$ ,( )(#+/*( (%*( &'$(*$ %( (7(*+'+ /+ &'$&(%*+ &+'+ '(7$'=+'

)(


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ABSTRACT

I/ $)&+/#(% *5( +'( #/'(+%#/; ++'( *5+* 5)+/ '(%$'(% +'( *5( )$%* #)&$'*+/*

+%%(* 5#5 )(+/% *5+* ((' + *5( 5+( *$ #/(%* #/ *5() +/ $/( + *$ $ *5#% #% *$

#/'(+%( *5( ;((;% $7 ((;$&)(/* +/ &'$*##* $7 %*+77 *5'$5 *5( *'+#/#/ #% 5 *5'$5

*5#% &'$


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JUSTIFICACIÓN

A *'+?% ( (%*+ #/(%*#+#>/ %( %+ ;+ +&;#+#>/ ( ;$% $/$#)#(/*$% +,#'#$%

'+/*( ;+ +''('+ A)#/#%*'+#>/ ( ()&'(%+% (; #&;$)+$ G('(/#+ (; *+;(/*$ 5)+/$ ,(

/ A/+; (/ (; @'(+ $&('+*#$

)(


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(; (%()&($ ( ++ /$ ( ;$% ()&;(+$% ,( 5+(/ &+'*( ( ;+ $'+/#=+#>/ +%. ;$'+' /

)+$' %(/*#$ ( &('*(/(/#+ ;$ +; %( ('@ '(7;(


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TICO DE INVESTIGA"IÓN

E; *#&$ ( #/(%*#+#>/ (; +; %( + + *#;#=+' (/ (; &'$(*$ (% ( +'@*(' (%'#&*#$

+ ,( %+ (%&(#7#+' ;+% /((%#+(% (; '&$ ( ()&;(+$% (; @'(+ $&('+*#+ '(+;#=+/$

/ +/@;#%#% (/ #('%$% +%&(*$% (% #)&$'*+/*( '(%+;*+' ,( ;( (%'#&#>/ (; (%*#$ (% (

)+/('+ (/('+;

DELIITA"IÓN DE LA INVESTIGA"IÓN

E; *'++/ ( ;+% /((%#+(% (; &'$(%$ (

+&+#*+#>/ &+'+ ;+% &('%$/+% ,( ;+$'+/ (/ $'+ ( ;+ $/%*'#>/ (%( (; +'$ ( '+/$

)@% +;*$ 5+%*+ (; +'$ ( +%#*$ ( (%+''$;;+' / )$(;$ ( +&+#*+#>/

++&*+;( &+'+ ;$% ()&;(+$% (; @'(+ $&('+*#+ +(++ &('*#/(/*( $/ ;$% '(,('#)#(/*$%

(/('+;(% ( ;+ ()&'(%+ (/*'( ;+% (;#)#*+#$/(% ,( %( &((/ (7(*+' (% (/ ;+ &$+

&+'*##&+#>/ $;+$'+#>/ &$' &+'*( (; '&$ $


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PLANTEAMIENTO DEL PROBLEMA

E/ (; +%$ ( ;+ ()&'(%+ "$/%*'*$'+ VG (#%*(/ #('%+% 7+;(/#+% (/ (; @'(+

$&('+*#+ /+ ( (;;+% (% ;+ (%+%+ #/('%#>/ (/ +&+#*+#>/ (%+''$;;$ &$' $)&(*(/#+ ( ;$%

()&;(+$% (/ ;$% +;(% %( 5+/ (/$/*'+$ 7+*$'(% #)&$'*+/*(% ( #/%+*#%7+#>/ &$' &+'*( (

(;;$% &'#/#&+;)(/*( $/ ;+ +&+#*+#>/ (/ &'$ ( % (%+''$;;$ $/(&*+; (; 7$'*+;(#)#(/*$

( 5+#;#+(% $/$#)#(/*$% %( ;;(+ + ;+ &'()#%+ ( '(+' / &;+/ +#>/ '(''(/*( $/ ;+%

%('(/#+% $*(/#+% (; &('%$/+; ;$ +; 5+ (/('+$ &$$ $)&'$)#%$ &$' &+'*( ( ;$%

()&;(+$%

S# $/*#/+'@ &'(%(/*@/$%( ;+ +/*('#$' %#*+#>/ ;+ ()&'(%+ /$ *(/'.+ ;+ &'$*##+ (/

;+% *+'(+% +*##+(% +%#/++% (#$ + ,( /$ *(/'@ / $/*'$; (*+;;+$ (; &'$(%$ (

+&+#*+#>/ ,( (( *(/(' ++ /$ ( (;;$% *+)#?/ %( #/'()(/*+'@ (; (%$/$#)#(/*$ (

*+'(+% (%&(.7#+% +7(*+/$ ;$% &'$(*$% '(,('#)#(/*$% ;$% +;(% %( (/ +7(*+$% $/ ;+

7+;*+ ( +&+#*+#>/ (; +/ 3 N$ %( *#(/( &;+/*(+$ / &'$(%$ ( %(#)#(/*$ &+'+ ;$%

&'$'+)+% ( +&+#*+#>/ W'$/$'+)+X 4 D(#$ + ,( /$ %( *#(/( / &'$'+)+ (%*'*'+$

( +&+#*+#$/(% +; &('%$/+; /$ %( *#(/( / &+/$'+)+ %('$ ( /((%#+(% ( 7$')+#>/

"$)$ +)#/#%*'+$'(% ( E)&'(%+% #+/$%*#+)$% ;+% +#$/(% ,( %( ((/

#)&;()(/*+' $/ (; 7#/ ( &'$/$%*#+' &'((/#' ;+ %#*+#>/ ,( (%*@ ##(/$ ;$% )#()'$% (;

@'(+ $&('+*#+ ( ;+ ()&'(%+ "$/%*'*$'+ V G + &+'*#' (; '(7$'=+)#(/*$ ;+ )(


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Á'(+ T+;(/*$ 5)+/$ $)(/=+/$ &$' $*(/(' ;+ #/7$')+#>/ $&$'*/+ &+'+ &$(' ;;(+' + +$

(%*+ #/(%*#+#>/ &'$&$/(' / &;+/ ( '(7('=$ ( +&+#*+#>/ $/ ;+ (&(*+*#+ ( ,( ;$%

()&;(+$% $&('+*#$% %( (%(/(;+/ &'$*#+)(/*( (/ % @'(+ ( *'++


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OBJETIVOS

OJETIVO GENERAL

E%*'*'+' /+ &'$&(%*+ ( '(7('=$ +; &'$'+)+ ( +&+#*+#>/ (/ ;+ ()&'(%+

"$/%*'#$/(% V G &$' )(#$ ( ;+ #/(%*#+#>/ ( ;$% &'$(%$% ( +&+#*+#>/ $/ (; 7#/

( $/*()&;+' ;$% '(%;*+$% (%&('+$% $'#(/*+$ + #/'()(/*+' )(/ ( ;+ ()&'(%+

"$/%*'#$/(% V G• E%*'*'+' / &'$(%$ ( &'$'+)+#>/ (%+''$;;$ ( ;+% +&+#*+#$/(% ( +('$ +

;+% /((%#+(% (/$/*'++%• C'$&$/(' / &;+/ ( )(/ (/ (; @'(+ $&('+*#+ $/*+/$

$/ ;+ $/#>/ ( ;$% $;+$'+$'(%


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MARCO TEÓRICO

UE ES EL DECARTAENTO DE TALENTO HUANO

E; (&+'*+)(/*$ ( T+;(/*$ H)+/$ /$ ( ;+% %(#$/(% )@% #)&$'*+/*(% ( ;+ ()&'(%+ (/ (;

+; %( (/+'+ ( $$'#/+' +)#/#%*'+' *$+% ;+% @'(+% % - @'(+% 7/#$/(% +*##+(%

'(;+#$/++% +; )+/(


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• D(%+''$;;$ ( #/##+*#+% ( 7$')+#>/ (%+''$;;$ &+'+ '(%&+;+' ;+ ;*'+ ;$% +;$'(%

;$% &'#/#$% $&('+*#$% $)/(% U*#;#=+/$ ;+% %(%#$/(% ( 7$')+#>/ (%+''$;;$

$)$ (5.;$% ( $)/#+#>/ &+'+ (%+''$;;+' #)&;()(/*+' %$%*(/(' (%*( &'#/#$•

D(%+''$;;$ ( )$(;$% &+'+ ;+ (+;+#>/ '(*'##>/ ( ;$% ()&;(+$% R('%$%

H)+/$% ( ;+ ()&'(%+ #(/*#7#+ ;$% )$(;$% ()&'(%+'#+;(% &+'+ ;+ $/*'+*+#>/ (;

/ ( ;$% ()&;(+$%• D(%+''$;;$ ( #)&;()(/*+#>/ ( &$;.*#+% &'$'+)+% ( (%*#>/ ( ;+ +*+#>/ ;+

'(*'##>/ &+'+ *#;#=+'%( (/ *$+% ;+% $)&+.+% $&('+*#+%

"ON"ECTO "ACA"ITA"IÓN

L+ +&+#*+#>/ $/%#%*( (/ /+ +*##+ &;+/(++ +%++ (/ /((%#+(% '(+;(% ( /+

()&'(%+ $'+/#=+#>/ $'#(/*++ 5+#+ / +)#$ (/ ;$% $/$#)#(/*$% 5+#;#+(%

+*#*(% (; $;+$'+$' 2 "$)$ *+)#?/ +&+#*+' + /+ &('%$/+ (% +';( )+$' +&*#* &+'+

&$(' (%()&(+'%( $/ ?#*$ (/ % &(%*$ ( *'++/ +; &(%*$ $ +; &;+/ ( +''('+ (/ '(;+#>/ + % (= $/ ;$% &;+/(%

( ;+ $'+/#=+#>/3

S(/ R$('*$ C#/*$ (/ ;+ +*+;#+ ;+ +&+#*+#>/ (% / 7+*$' ('+('+)(/*(

#)&$'*+/*( &+'+ (; (%+''$;;$ ( ;+% $'+/#=+#$/(% %#/ ()+'$ &(%( + (%*+ ('*(=+ ,(

$)&+'*(/ ;$% #/*('+/*(% ( ;+ ()&'(%+ (/ (/('+; (/ )5+% $'+/#=+#$/(% ;+ +&+#*+#>/

2 A;7$/%$ S#;#($+&+#*+#$/ (%+''$;;$ ( &('%$/+; 2006B

3 +'*5+ A;;(% D(%+''$;;$ (; *+;(/*$ 5)+/$+%+$ (/ $)&(*(/#+% & 223B


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(%*@ $/%#('++ $)$ /+ #%#&;#/+ $/ +/ %$/ #7.#;(% ( +;$'+' #7.#;(% ( $)&'(/(' &$' ;$ )#%)$ '(%;*+ #7.#;

(/$/*'+';(% %(/*#$ &'@*#$ E%*+% '((/#+% *#(/(/ $)$ ++ ;+ $/(&#>/ )#%)+ (;

(/*'(/+)#(/*$ (/*(/#$ (%*( $)$ +&+#*+#>/ (/ +;/+% ()&'(%+% (; (;;+% ;+ +&+#*+#>/ (%

&(/%++ $)$ %#/>/#)$ ( (+#>/ %#/ $/%#('+' ,( %% $/ ( $/ (

$/$#)#(/*$% (%&(.7#$% '(;+*#$% +; *'++/ ( ;+

*+'(+ (; +)#(/*( (%+''$;;$ ( 5+#;#+(% M

"ACA"ITA"IÓN Y DESARROLLO

D(%'#( ;+% +*##+(% $'#(/*++% + )(/ ( )$$ ,( (; '(#?/

4 R$('*$ C#/*$ C;+/(+#>/ (%*'+*?#+ ( +&+#*+#>/ ()&'(%+'#+; C M

M I+;('*$ "5#+(/+*$ A)#/#%*'+#>/ ( '('%$% 5)+/$% #/*+ E##>/ C MM


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;;(+$ %( %#(/*+ (/ / +)#(/*( +&'$+$ &+'+ (%+''$;;+' %% &$*(/#+;#+(% $/*'##' $/

% +&+#+ +; ?#*$ ( ;+ $'+/#=+#>/6

S(/ A;7$/%$ S#;#($ ;+ +&+#*+#>/ (%+''$;;$ ,( %( +&;#+/ (/ ;+% $'+/#=+#$/(%

((/ $/(#'%( &'(#%+)(/*( $)$ )$(;$% ( (+#>/ + *'+?% ( ;$% +;(% (% /((%+'#$

&'#)('$ 7$')+' ;*'+ ( #(/*#+ ()&'(%+'#+; +%++ (/ ;$% +;$'(% %$#+;(% ( &'$*##+

+;#+ (/ ;+% *+'(+% ;+$'+;(% "$/%#('+' ;+ +&+#*+#>/ $)$ )$(;$ ( +&'(/#=+/ (; )/$ ( %

*'++/ ;+( &+'+ (; '(#)#(/*$ ( ;$% #/##$% ;+% #/%*#*#$/(%

&$' *+/*$ (; ( /(%*'+ %$#(+

OJETIVOS DE "ACA"ITA"IÓN

- D$*+' + ;+ ()&'(%+ ( '('%$% 5)+/$% $ +*+; 5)+/$ +;*+)(/*( +;#7#+$% (/

*?')#/$% ( $/$#)#(/*$% 5+#;#+(% +*#*(% &+'+ / +(+$ (%()&($ (/ %

*'++


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- +/*(/(' &(')+/(/*()(/*( +*+;#=+$% + ;$% ()&;(+$% ( ;+ ()&'(%+ 7'(/*( + ;$%

+)#$% #(/*.7#$% *(/$;>#$% ,( %( (/('(/- L$'+' +)#$% $)&$'*+)(/*+;(% $/ (; &'$&>%#*$ ( )(/- "$/*'##' +; +;+/( ( ;+ )#%#>/ #%#>/ +;$'(% $/ )(#+/*( ;+ +&;#+#>/ ( / &;+/ ( )+(%*'$ ( +&+#*+#>/ (%&('+

,( %% ()&;(+$% (%+''$;;(/ +*#*(% 5+#;#+(% )@% (7(*#+% ,( ;(% &(')#*+/ +&;#+' %%

$/$#)#(/*$% %(+/ &('%$/+% &'$+*#+% $)&'$)(*#+% $/ ;$% $


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&$;.*#+ %% '(;+)(/*$% (* C(( $#/ ( /($%

$/$#)#(/*$%2 D(%+''$;;$ ( 5+#;#+(%: S$'( *$$ +,(;;+% (%*'(=+% $/$#)#(/*$% '(;+#$/+$%

#'(*+)(/*( $/ (; (%()&($ (; +'$ +*+; $ ( &$%#;(% $&+#$/(% 7*'+% E% /(/*'(/+)#(/*$ $'#(/*+$ ( )+/('+ #'(*+ + ;+% *+'(+% $&('+#$/(% ,( +/ + (/ (/ +/*$ + ;$%

%(/*#)#(/*$% '(+#$/(% ( ;+% ()@% &('%$/+% T+)#?/ &(( #)&;#+' +,#%##>/ (

/($% 5@#*$% +*#*(% +/*( *$$ '(;+#$/+$% $/ ;$% ;#(/*(% $ %+'#$% $)$ (/ (;

+%$ ( (/*'(/+)#(/*$ ( (/($'(% &'$)$*$'(% (*B $ *?/#+% ( (/*+%4 D(%+''$;;$ ( $/(&*$%: E; (/*'(/+)#(/*$ &(( %(' #'##$ + (;(+' (; /#(; (

+%*'+#>/ $/(&*+;#=+#>/ ( #(+% &(/%+)#(/*$% + %(+ &+'+ 7+#;#*+' ;+

+&;#+#>/ ( $/(&*$% (/ ;+ &'@*#+ +)#/#%*'+*#+ $ &+'+ (;(+' (; /#(; (

(/('+;#=+#>/ +&+#*+/$ + ('(/*(% ,( &(+/ &(/%+' (/ *?')#/$% ;$+;(% +)&;#$%

CRO"ESO ADINISTRATIVO

A)#/#%*'+' (% ()&'(/(' +#$/(% ,( 5++/ &$%#;( ,( ;+% &('%$/+% $/*'#+/ ( ;+

)(/ %( (/+)#/+ + ;+

)$#7#+#>/ ( $/*+% &+'+ (; ;$'$ ( #5$% $/ $/$=+ +&;#,( ;$% +*'$ &'#/#$% ( ;+ +)#/#%*'+#>/:

&;+/(+#>/ $'+/#=+#>/ (/ (+;+#>/10

10 R$('*$ C#/*$ C;+/(+#>/ (%*'+*?#+ ( +&+#*+#>/ ()&'(%+'#+; C M2


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C;+/(+#>/

I)&;#+ &'((' %(;(#$/+' ;+% +*##+(% ,( %( +/ + %(#' (/ (; 7*'$ (/ (; &'$(%$

( +&+#*+#>/ ;+ &;+/(+#$/(% ;+ 7+%( ,( ;( + '+=>/ $/*(/#$ *?/#$ +; &'$(%$ )#%)$ (;

(/*'(/+)#(/*$ ++ + (*(')#/+' ,( %( + 5+(' &+'+ ;$ +; %( +;(

1 D#+/>%*#$ ( /((%#+(% ( +&+#*+#>/: &(')#*( (%*+;((' #/%7##(/#+% (;

&('%$/+; (/ +/*$ + ;$% $/$#)#(/*$% ;+% 5+#;#+(% ;+% +*#*(% ,( ((

$)#/+' &+'+ (; $''(*$ (%()&($ ( %% '(%&$/%+#;#+(%2 E%*+;(#)#(/*$ ( $/ + ;+ (%*'+*(#+ ( ;+

$'+/#=+#>/ ( ;+ %+*#%7+#>/ %$;#>/ $ '(#>/ ( ;$% &'$;()+% ;+

7$');+#>/ ( $/3 E;+$'+#>/ ( &;+/(% &'$'+)+%: S$/ (%*(&+% + %(#' (;()(/*$% /((%+'#$%

&+'+ ;;(+' + +$ / '%$ ( +#>/ (*(')#/+$4 "$/*'$; &'(%&(%*+;: (% / (;()(/*$ @%#$ &+'+ ,( ;$% &;+/(% ;;((/ + (/ 7#/

$/%#%*( (/ ,( ;+ ()&'(%+ *'++/ ,( %( +%#/( $%*$%

&'(%&(%*$% + (%*+ +*##+ ,( '(+;)(/*( %( +&;#,( ;$ &;+/(+$

O'+/#=+#>/

E/ (%*+ 7+%( %( (*(')#/+ $)$ %( ;;(+'+/ + +$ ;+% +#$/(% &'$&(%*+% ,( #)&;#+

(%*+;((' ;+ (%*'*'+ 7$')+; ( '(%&$/%+#;#+(% 7/#$/(% ,( ;$% *'++


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+&+#*+#>/ ;+ (*+&+ ( $'+/#=+#>/ (/ (; &'$(%$ ( +&+#*+#>/ '(%&$/( + $)$ %( +/

5+(' ;+% $%+% $/ ,? )(#$% %( $)&$/( ( ;+% %##(/*(% 7+%(% 11

1 I/*('+#>/ ( &('%$/+%: %( (*(')#/+ (; /)('$ ( &('%$/+% ,( #/*('+'+/ (;

&'$(%$ '(7#('( + (7#/#' *$+% ;+% &$%##$/(% ( ;$% ()&;(+$% '(+;#=+'

(%'#&#>/ ( &(%*$% ;+ #(/*#7#+#>/ ( ;$% '(,('#)#(/*$% ( ++ /$ (

(;;$%2 C'$(#)#(/*$%: %$/ (; $// 7/#$/( &$' (;;$

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H+ )(#$% ( +&+#*+#>/ ) $%*$%$% ,( '(,#('(/ ( )5+% 5$'+% ( #%($

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( /+ ;*'+ $'&$'+*#+ ( +&+#*+#>/ $/%*#*#'@ /+ &;+*+7$')+ #/+;+;( %>;#+ &+'+

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(/ ;+% ,( %( #+/ '(%&(*#+)(/*( ;$% $/$#)#(/*$% +*#*(% 5+#;#+(%

(/+)#/++% +; $''(*$ (%()&($ )% i *"%!+ $)$ (; +)&$ ( ;+ $/*+ 5)+/+ (% )

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•Preventivas•Correctivas

•Predictivas

POR SU ENFOQUE

•Manifestas•Ocultas

POR SUPERCEPCION

•En cuanto al tiempo•En cuanto a su Importancia

POR SUOPORTUNI!

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30

TICOS DE NE"ESIDADES DE "ACA"ITA"IÓN

R$('*$ C#/*$ C;+/(+#>/ (%*'+*?#+ ( +&+#*+#>/ ()&'(%+'#+;

- C$' S E/7$,(

- "+&+#*+#>/ &'((/*#+: (% (; (/*'(/+)#(/*$ +&;#+$ &+'+ &'(&+'+' +; &('%$/+; + 7#/ (

,( (/7'(/*( %#*+#$/(% 7*'+% ( +)#$ *(/$;>#$ $&('+#$/+; +)#/#%*'+*#$ $ (

+*#*(% ,( %$;#$/(/ (/ 7$')+ +/*##&++ ;+ +&*#* (; &('%$/+; (/ ( &('%$/+;- "+&+#*+#>/ &'(#*#+: %( +&;#+ &+'+ )+/*(/(' ;$% (%*@/+'(% ( '(/#)#(/*$ %#/ ,(

(#%*+ /+ (%#+#>/ (/ +/*$ + ;$% '+/$% ( (7##(/#+ %#'( &+'+ +%('+' ;+

$/*#/#+ ( ;+ +&+#+ ( '(%&(%*+ &+'+ (#*+' &$%#;(% (%#+#$/(%


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- C$' S C('(&#>/

- +/#7#(%*+%: %$/ ;+% /((%#+(% ,( %( $%('+/ + %#)&;( #%*+ %$/ (#(/*(% $#+%

/$ '(,#('(/ ( / +/@;#%#% )+$' %% (7(*$% +%+% %( (%*+;((/ ( 7$')+ #/)(#+*+- O;*+%: +;/$% &'$;()+% %$/ &+'*( ( ;+ ;*'+ )#%)+ ( ;+ $'+/#=+#>/

(/('+;)(/*( *#(/(/ % $'#(/ (/ ;+ 7+;*+ ( +&+#*+#>/ %$'( *$$ (/ (; &('%$/+; ,(

;;(+ )5$ *#()&$ (/ / )#%)$ *'++/ ()&'(%+'#+; C 123-126


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32

DIAGNOSTI"O DE NE"ESIDADES DE "ACA"ITA"IÓN Y DESARROLLO

DE RE"URSOS HUANOS

E; #+/$%*#$ ( /((%#+(% &'$&$'#$/+/ ;+ #/7$')+#>/ )./#)+ /((%+'#+ &+'+ *$)+

(#%#$/(% &'(#%+% ,( +5$''(/ *#()&$ #/('$ (%7('=$ S# #(/ (% #('*$ ,( (; #+/$%*#$ /$

+'+/*#=+ +; 100(; ?#*$ (; &'$'+)+ C('$ %# +)(/*+ $/%#('+;()(/*( ;+ ('*(=+ ( (%*+' ;$

)@% ('+/$ + ;+ '(+;#+ ,( %( #+ (/ ;+ ()&'(%+ 24 E; $/ $/ (; 7#/ (

#%(+' &$/(' (/ $&('+#>/ &'$'+)+% * (%7('=$% ( +&'(/#=+/ ";+%#7#++ &$' &(%*$ @'(+

( +%'#&#>/ &$' '(#>/- D(*(')#/+' ;+% &'#$'#+(% ( +&+#*+#>/ (; &('%$/+; $/ (; &'$&>%#*$ ( 7+#;#*+' ;+

&'$'+)+#>/ +/+; ( ;$% '('%$%[ ((/*$% (*(*+$%- D(*(')#/+' ;$% &'$'+)+% ( +&+#*+#>/ ;+% (%*'+*(#+% ( +&'(/#=+/ @;(% ( +#(%*'+)#(/*$ @;(% (

(%+''$;;$

24 J(%% "+';$% R(=+ T'$%#/$ N($ #+/>%*#$ ( /((%#+(% ( +&+#*+#>/

+&'(/#=+


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33

DIEREN"IA ENTRE "ACA"ITA"IÓN ADIESTRAIENTO Y

DESARROLLO

"ACA"ITA"IÓN ADIESTRAIENTO DESARROLLO

E% /+ +*##+ &;+/#7#++

&(')+/(/*( % &'$&>%#*$

(% &'(&+'+' (%+''$;;+' (

#/*('+' + ;+% &('%$/+% +;

&'$(%$ &'$*#$ &$' ;+

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5+#;#+(% +*#*(% &+'+

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2M $')+#>/ "+&+#*+#>/ D(%+''$;;$ ( RRHH % #)&$'*+/#+ (/ ;+%

$'+/#=+#$/(% +'.+ E;(/+ H#;;

26 L+ #)&$'*+/#+ (; (/*'(/+)#(/*$ +&+#*+#>/ (%+''$;;$ ( '('%$% 5)+/$%-

#5+(; G('('


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34

MARCO CONCEPTUAL

"$)$ + (% ( %+(' (/ ;+ +*+;#+ (#%*(/ +'#+% (7#/##$/(% %$'( ;+ +&+#*+#>/ ( ;$% +;

;+ )+$'.+ ( ;+% $'+/#=+#$/(% $/;(/ ,( (% ;+ 5(''+)#(/*+ (/ $)$ +,(; &'$(%$ ,( &(')#*( ;+ *'+%7$')+#>/ ( ;+

$)&(*(/#+% ( /+ ()&;(+$ $*(/#(/$ +%. (; &('7(#$/+)#(/*$ ( % ;+$'(+% *+'(+%

#+'#+% +%#/++% #%)#/( %#/#7#+*#+)(/*( (; #)&+*$ /(+*#$ ,( &(+ $/;;(+' (%*(

(/*'$ ( % (/*$'/$ ;+$'+;

A*+;)(/*( E/ ;+ /$')+*##+ #(/*( "$;$)#+ %( (;+'+ ;+ /((%#+ ( #/;#' ;+

+&+#*+#>/ ( ;$% ()&;(+$% (/*'$ ( %% / (% ;+ (%*'+*(#+ E)&'(%+'#+; ,( #)&;%+' +;$'+' (/'+/((' + ;+ ()&'(%+

(% $/%#('++ /+ +*##+ ( '+/ #)&+*$ (; +; '(,#('( ( / &'$(%$ ( &;+/(+#>/

$'+/#=+$ D(/*'$ (; &'$(%$ ( &;+/(+#>/ %( (%*++ ;+ #)&$'*+/#+ ( ;+ (*(')#/+#>/ (

/((%#+(% ,( #/;( (; (%*+;(#)#(/*$ ( ;+ %#*+#>/ #(+; +*+; (; &;+/*(+)#(/*$

(/ ( / &;+/ ( +&+#*+#>/ (; %(#)#(/*$ ( ;+ (7(*##+ (; )#%)$

S( (( *(/(' (/ (/*+ ,( (; )$/*$ ( #/('%#>/ (/ +&+#*+#>/ (/ +;,#(' ()&'(%+ $)*(

$/ $*'+% $&#$/(% ( #/('%#>/ &$' (%*+ '+=>/ (%*#/+' '('%$% 7#/+/#('$% +; (%+''$;;$ (

$/$#)#(/*$% 5+#;#+(% (; &('%$/+; (% /+ (#%#>/ ,( (( %(' +/+;#=++ $/ '#'$%$%

'#*('#$% ( (+;+#>/


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L+ +&+#*+#>/ &$' $)&(*(/#+% (% $/%#('++ /$ ( ;$% )?*$$% )@% 7;(#;(% (

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C'$'+' %%+/+' ;+% '(5+% (*(*++% &+'+ ,( (/ ;$% )(%(% ,( )(#+/ ;+% &('%$/+%

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+'$ (%()&(+$ A *'+?% (; +&'(/#=+


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36

MARCO ORGANIACIONAL

"$/%*'*$'+ V G E% /+ ()&'(%+ 7+)#;#+' $/ )@% ( 1M +$% ( (&('#(/#+ (/ ;+

#/%*'#+ ( ;+ $/%*'#>/ '#/+/$ ;+% )(/ ( (#7#+#$/(% '+/#%)$ +(+#$/(% '(%*+'+#$/(%

(/ (; %(*$' ( ;+ ##(/+ #/%*'#+ $)('#$ ( % )#%#>/ (% &'(%*+' %('##$% ( $/%*'#>/

+++$% &$' )(#$ ( (%*'+*(#+% ( #/(/#('.+ ( #//$+#>/ &+'+ %+*#%7+(' ;+% /((%#+(% (

$/*'+*+#>/ ( /(%*'$% ;#(/*(%

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T-%$ )%$ B+3"%4- 5 D*!+ )%$T+$i.#

Ti%-)# Ri*$%/ C%-!+ (+.%(i#$%C#$i.# / C%-!+ M#/+ 5 B+7+!#


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3

T$''(% ( +&*$% \ C+',(% (A;)+=@/ E/+*#@ \ $$*@

R+)&+% '+/#%)$ $(+% AECISA \ V.+ "$*+

E#7##$ C;+=+ $+'+/( - "+'*+(/+ A(+#>/ T#(/+ "+''(7$' C('(#'+ \ A

D(; R#$(/*( &'$+


38/65

38

DESARROLLO DEL TEA

E; (%+''$;;$ ( (%*( *'++/ (% &'$&$/(' / &;+/ ,( '(7('( (; &;+/ (

+&+#*+#>/ &+'+ ;$% ()&;(+$% $&('+*#$% ( "$/%*'*$'+ V G ()&'(%+ ,( (/ ;+ +*+;#+

%( (#+ + +*##+(% '(;+#$/++% $/ ;+ $/%*'#>/

C+'+ +' #/##$ + ;+ &'$&(%*+ &+'+ '(7$'=+' +;/$% &'$(%$% (; (&+'*+)(/*$ (

$&('+#$/(% ( ;+ ()&'(%+ "$/%*'*$'+ V G G %( (;+$'> / (%*#$/+'#$ &+'+ '(+;#=+' /

#+/>%*#$ ( /((%#+(% ( +&+#*+#>/ +*+;)(/*( %( (%*@/ &+'*##&+/$ (/ *'(% &'$(*$%

1 H$*(; (/*'$ $)('#+; (/ &;+=+ $+'+/( 2 C'#( S)+'* "5.+ X+;)+(/(%X 3 A)?'#+

(/*'$ ( /($#$% / (#7##$ (/ $$*@B (/ $/( ;+ )+$'.+ ( ;$% ()&;(+$% &('*(/((/ +;

(&+'*+)(/*$ $&('+*#$ ,( %$/ ;$% $'('$%B ;$% +;(% (/*'( ;$% +'$% ;$+;(% ,( %(

#)&;()(/*+/ (/ (%*( (&+'*+)(/*$ %$/ +'#+$% V(' A/($ 1B

COLA"IÓN: ()&;(+$% ( ;+ ()&'(%+ "$/%*'*$'+ V G (/*+ $/ 1M6 ()&;(+$%

$&('+*#$% +&'$#)+$%

UESTRA: T(/#(/$ (/ (/*+ (; /)('$ ( ()&;(+$% %( *$)+ /+ )(%*'+ &+'+ '(+;#=+' ;+

(/(%*+ + M4 ()&;(+$% ( ;+ ()&'(%+

- /] T+)+$ /((%+'#$ ( ;+ )(%*'+- Z] +'(/ ( $/7#+#;#+ 9MB- S] D(%#+#>/ (%*@/+' ( ;+ &$;+#>/

- (] E''$' ( (%*#)+#>/ ( ;+ )(#+ '(%&(*$ + ;+ &$;+#>/ 10B- N] T+)+$ ( ;+ &$;+#>/ 1M6 ()&;(+$%B

n= S

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E%*+ (/(%*+ $/%*+ ( M &'(/*+% 7( (/*'(++ + *'(% &('%$/+% (/+'++% ++ /+

( /+ $'+ ,#(/(% %$/ ;$% '(%#(/*(% ( ;+ $'+ (/ (; +; %( %(;(#$/+'$/ 18 &('%$/+% ( ++

$'+ / *$*+; ( M4 &('%$/+% *+/*$ +/*#$% $)$ /($%B ,#(/(% '(+;#=+'+/ ;+ (/(%*+ (;

$)$ %( (%+''$;;+/ ;$% &'$(%$% ( +&+#*+#>/ "$/ (;

@/#)$ ( #(/*#7#+' ;+ &('(&#>/ ( ;$% *'++ + ;+ *+;+#>/ ( ;+ #/7$')+#>/ '($;(*++ A/($ 3B

)(-

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PREGUNTA 1

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I;%*'+#>/ 1R(##> +&+#*+#>/ +; )$)(/*$ ( #/'(%+' + ;+ ()&'(%+


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40

/0-

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SI

NO

I;%*'+#>/ 2 "'(( /((%+'#+ ;+ +&+#*+#>/ (/ (; @'(+ ( *'++/ 3 H+ '(##$ +;/ '%$ ( +&+#*+#>/ 7('+ ( ;+ #/%*#*#>/

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I;%*'+#>/ M &(( #(/*#7#+' / &'$;()+ *$)+' (#%#>/ ( '(%$;(';$


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41

CRO"ESO ADINISTRATIVO CARA EL ORTALE"IIENTO EN EL CRO"ESO

DE "ACA"ITA"IÓN AL ÁREA OCERATIVA DE LA ECRESA "ONSTRU"TORA V G

-CLANEA"IÓN

- A/@;#%#%- D#+/$%*#$ ( N((%#+(% ( "+&+#*+#>/

C+'+ (; &'(%(/*( &'$(*$ %( 5+ $/%#('+$ ,( (; &'$(%$ ( +&+#*+#>/ (/ ;+ ()&'(%+

(% ) ?#; + ,( ;$% ()&;(+$% /$ (%*@/ $/*+/$ $/ / &'$(%$ ( +&+#*+#>/ $)&;(*+

,( %( +/ +(++ ( #)&;()(/*+' %% $/$#)#(/*$%

5+#;#+(% $)$ *+)#?/ &$' &+'*( ( ;+ ()&'(%+ /$ %( (%*@ *(/#(/$ (/ (/*+ ;+ +&+#*+#>/

$)$ /+ 5(''+)#(/*+ ( (/*'(/+)#(/*$ 7$')+#>/ &+'+ ,( ;+ &('%$/+ /$ %$;+)(/*( %(

#(/*#7#,( $/ % +'$ ;$ ,( %( (#(/#+ (% ,( (% ) #)&$'*+/*( '(&;+/*(+' ;+ 7$')+ (/ ;+

,( %( (%*@ (%+''$;;+/$ (; &'$(%$ ( +&+#*+#>/ &+'+ ,( *$$% ;$% ()&;(+$% %( #/$;'(/

$/ ;$% (/(7##$% ,( (%*( *'+( /$ %$;$ &+'+ % *'++


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43/65

43

SEGURIDADINDUSTRIAL

N$')+% +%&(*$% @%#$% ( %('#+

#/%*'#+;I/*('/$ "$/#*#$

T$$ (; @'(+$&('+*#$ (/ (/('+;

U%$ +(+$ ( ;$%(;()(/*$% (

&'$*(#>/ &('%$/+;

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$&('+*#$ (/ (/('+;G(%*#>/ ( ;+

&'((/#>/ (/ (; %(*$' ( ;+ $/%*'#>/

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$&('+*#$ (/ (/('+;

+/(/ ( ;+ &'$*##+

T+;+ 4 C'#)('$% +#;#$% 7(/*( &'$+

A""IÓN"ACA"ITA"IÓN

TEAS "ACA"ITADOR SEGPN

SU ÁREAGRUCO

CARTI"ICANTES


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44

CRIEROSAUQILIOS

"$)$ +*+' (/ /+()('(/#+

E*('/$ "$/#*#$

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(/('+;

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U%$ +(+$ ( ;$%'('%$% ++ (/('.+

I/*('/$"$/*+

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OJETIVO"$/#(/*#=+' %$'( ;+ #)&$'*+/#+ ( ;+ &+'*##&+#>/ &+'+ ;+ %$%*(/##;#+ (;

$/#(/#+ '(%&$/%+#;#+ %$'( ;+ &'$;()@*#+ +)#(/*+; (; (%+''$;;$ %$%*

T+;+ 8 $')+#>/ 7(/*( &'$+

A""IÓN"ACA"ITA"IÓN

TEAS"ACA"IT

ADOR SEGPN SU ÁREA

GRUCOCARTI"ICANTES

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+*()@*#+% ($)(*'.+ *(>'#+

E*('/$ "$/#*#$

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+&+#*+#>/ ,( +(/ + )(


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4

L+ D#'(#>/ ( A)#/#%*'+#>/ %('@ ;+ '(%&$/%+;( ( ;+ &;+/(+#>/ 7#/+/#('+ (;

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20 &('%$/+% )@#)$ 30 &('%$/+% E; 7#/+;#=+' ++ *()+ (; '$/$'+)+ ( +&+#*+#>/ %( (+;+'+ + ;$% +%#%*(/*(%

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V#($ (+) "$)&*+$' - &$'*@*#; H$/ ( %('##$% (*('/$%:


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49

)@% (7(*#$ +('*+$ ;+ #/#*+#>/ (( $/*(/(' &$' ;$ )(/$% (; /$)'( ( ;+ &('%$/+ +

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$/;%#$/(% '($)(/+#$/(% 5+(' ;$% +


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M0

RESULTADOS DE LA INVESTIGA"IÓN

E; ?#*$ (; &'$'+)+ ( +&+#*+#>/ (&(/( (; #/$;'+)#(/*$ ( #/##+*#+ ( ;+ ('(/#+ (

;+ ()&'(%+ E%*+ (( (%*+' $/(/#+ ,( +; +&+#*+' + %% $&('+'#$% )(/ ;+$'+; ( *'++/ ;+$'+; ,( '(#(/ ;$% *'++


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M1

C$' (%*+ '+=>/ ( +)(/*$ &$()$% (#' ,( ;+ ()&'(%+ +; $&*+' &$' (; &'$'+)+ (

+&+#*+#>/ (%*+'.+ '(+/$ &('%$/+; +;#7#+$ $)&(*#*#$ (7(*#$ (/ %% ;+$'(% ;+% +;(%

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$)$ ;+ ()&'(%+ (/ +'#$% +%&(*$% $)$ O&*#)#=+ ;$% $/ +$'(( (; #/*('+)#$ (/*'(

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)+/*(/#)#(/*$ ( ;+% )+,#/+'#+% (,#&$% (* Y &$' ;*#)$ R(#' ;$% +#(/*(% ( *'++


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M2

"ON"LUSIÓN

L+ +&+#*+#>/ (/ /+ ()&'(%+ (( (/*(/('%( $)$ ;+ $&$'*/#+ ,( %( *#(/( &+'+

+)(/*+' ;+ +&+#+ $)&(*#*##+ (/ (; *'++/ + ;+% ()&'(%+% $/%*'*$'+% (% #/('*#' (/

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'(&'(%(/*+*#$% (% %#/ + / +)(/*$ ( ;+ $)&(*#*##+ ( ;+ ()&'(%+


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M3

REEREN"IAS

• +'*5+ A;;(% D(%+''$;;$ (; *+;(/*$ 5)+/$+%+$ (/ $)&(*(/#+%• **('#%% '(#/(/*+/$ '('%$% 5)+/$%"+)#+/$ '$;(% &+'+ '(+' /+ $'+/#=+#>/

( +;*$ '(/#)#(/*$ 2001• A;7$/%$ S#;#($+&+#*+#$/ (%+''$;;$ ( &('%$/+; 2006• R$('*$ C#/*$ C;+/(+#>/ (%*'+*?#+ ( +&+#*+#>/ ()&'(%+'#+;• I+;('*$ "5#+(/+*$ A)#/#%*'+#>/ ( '('%$% 5)+/$% #/*+ E##>/

• R(=+ T'$%#/$ "+';$% N($ #+/>%*#$ ( /((%#+(% ( +&+#*+#>/ +&'(/#=+%*#$ ( /((%#+(% ( +&+#*+#>/

+&'(/#=+/ "+&+#*+#>/ D(%+''$;;$ ( RRHH % #)&$'*+/#+ (/ ;+% $'+/#=+#$/(%

+'.+ E;(/+ H#;;

• L+ #)&$'*+/#+ (; (/*'(/+)#(/*$ +&+#*+#>/ (%+''$;;$ ( '('%$% 5)+/$%-

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M4

• D$)(/*$ ( &+#/+ "ECAL UR;

5**&:[[(&+;$'[&;#+#$/(%[);[6[4606[+&35*)


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MM

ANEQOS

ANEQO 1

RELA"IÓN "ARGOS A"TUALES

N$)'( (; "+'$ S+;+'#$ @%#$ O'+ 1 O'+ 2 O'+ 3 N_"+'$%

O7##+; (/ +'$% +*+;(% 7(/*( &'$+

ANEQO 2

ORATO DE LA EN"UESTA: EN"UESTA ACLI"ADA A LOS

"OLAORADORES DE "ONSTRU"TORA VG

NOM2RE

C!R"O

Conteste lo m3s sincero posi#le el si4uientecuestionario& marcando una 5nica respuesta se45n seasu criterio6


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M6

06 Reci#i7 capacitaci7n al momento de in4resar a la empresa8

SI NO

)6 Cree necesaria la capacitaci7n en el 3rea de tra#a9o8

SI NO:Por ;uuera de la instituci7n&estando vinculado con la empresa

SI NO

:Cu3l8

(6 Cuantas capacitaciones reci#e mensualmente8

Nin4una Menos de ) M3s de $

:Por ;u


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M

% SI NO TOT!@

0 $% $(

( NIN"UN!MENOS

E )M!S E

$ TOT!@

$ (/ * $(

$ SI NO ! 1ECES TOT!@

+ % ($ $(


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M8

ANEQO 4

CERIL AGENTES DE "ACA"ITA"IÓN

Puesto Capacitador ?Ao 9e>e de capacitaci7n

Escolaridad@icenciado pre>erentemente en Ciencias dela Comunicaci7n

EBperiencia ) aos

Conocimientos06 Proceso de comunicaci7n6)6 Proceso de enseanDaaprendiDa9e6%6 Mane9o de So>tareG oHce avanDado

Capacidades ?a#ilidades

06 Mane9o de 4rupos de cual;uier edad6

)6 Facilidad de pala#ra6%6 !prendiDa9e r3pido6(6 Mane9o e instalaci7n de e;uipoaudiovisual6$6 Mane9o de Relaciones P5#licas+6 Comunicaci7n !sertiva

!utoridad ?responsa#ilidad delpuesto

06 disear ? ela#orar un pro4rama anual decapacitaci7n6)6 Coordinar todas las capacitaciones%6 Orientar e in>ormar el proceso a losaspirantes ;ue inician el proceso decapacitaci7n o entrenamiento6

(6 RealiDar inducci7n al personal en el temade polJticas& normas ? ries4os pro>esionales6$6 Coordinar pro4ramaci7n ? asistencia decapacitaci7n+6 Ela#orar in>ormes peri7dicos de lasactividades realiDadas.6 RealiDar todas las >unciones ;ue le seanasi4nadas con relaci7n a su car4o6'6 reci#ir capacitaci7n continua comopreparaci7n ? actualiDaci7n6/6 Revisar los avances ? en su caso realiDarlos a9ustes necesarios para cumplir con las

metas60*6 !po?o a lo4Jstica de los eventos

T+;+ 11 C('7#; +(/*(% ( +&+#*+#>/ 7(/*( &'$+


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M9

ANEQO M

"RONOGRAA

ANUAL DE

"ACA"ITA"IONES

A"TIVIDAD ENTIDAD HORASAY JUNI JULI AGO SECT O"T NOV

C E C E C E C E C E C E C E

SALUD O"UCA"IONAL

"$)&$'*+)#(/*$ %('$ I/*('/$ 120 )#/ Q Q Q

5@#*$% (/ &('%$/+; I/*('/$[(*('/$ 90)#/

Q Q

G(%*#>/ ( ;+ &'((/#>/ (/ (; %(*$' ( ;+$/%*'#>/ E*('/$ 120 )#/

Q Q

+/(


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60

S*'(%% I/*('/$[E*('/$ 90 )#/ Q

(&'(%#>/ E*('/$ 90 )#/ Q+/%#(+ E*('/$ 90 )#/

DESARROLLO DE HAILIDADES $)/#+#>/ I/*('/$ 90 )#/ Q

*'++/ ( $/7;#*$% I/*('/$ 90 )#/

AIENTAL

#+$ (; )(#$ +)#(/*( #/*('/$ 90 )#/ Q

)+/(


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61

OSERVA"IONES:

REGISTRO OTOGRÁI"O:

SI NO

DATOS UI!N REALIZÓ LA "ACA"ITA"IÓN NORE:"!DULA:"ARGO:IRA:ECRESA

T+;+ 13 $')+*$ ( +%#%*(/#+% 7(/*( &'$+


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ANEQO

CRESUCUESTO ANUAL DE LAS "ACA"ITA"IONES

Valores totales de capacitaciones en las 3 Obras

N.º Temas Total

1 "$)&$'*+)#(/*$ %('$ $4.916.418,432 H@#*$% (/ (; $/%)$ ( %%*+/#+% C%#$+*#+% $4.683.768,43

7 "$)&$'*+)#(/*$% %+;+;(% $4.683.768,43

8 N$')+% +%&(*$% @%#$% ( %('#+ #/%*'#+; $4.683.768,43

9

U%$ +(+$ ( ;$% (;()(/*$% ( &'$*(#>/ &('%$/+; $4.6!4.33,32

1!

G(%*#>/ ( ;+ &'((/#>/ (/ (; %(*$' ( ;+$/%*'#>/ $4.683.768,43

11 +/(/ $4.6!4.33,3223 A/%#(+ $4.6!4.33,3224 "$)/#+#>/ $4.6!4.33,322 T'++'#+ $1!.72!.684,6132 I/*('&'(*+#>/ ( &;+/$% $17.!7.333,22


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33 O'+/#=+#>/ +)#/#%*'+#>/ ( $'+% $1!.72!.684,6134 "$$'#/+$' ( +;*'+% $17.!7.333,223 +5#;;('(% $23.429.981,83

Total" $218.76.224

T+;+ 14 C'(%&(%*$ A/+; ( +&+#*+#$/(% 7(/*( &'$+


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ANEQO 8

EVALUA"IÓN DE "ONO"IIENTO

NOM2RE

C!R"O

Conteste lo m3s sincero posi#le el si4uiente cuestionario& marcando larespuesta se45n sea su criterio6

06: Que es tra#a9o en e;uipo8

)6: por ;u< es importante tra#a9ar en e;uipo

%6 :cree usted ;ue es importante tra#a9ar en e;uipo8 : por ;u


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6M

ANEQO 9

EVALUA"IÓN DE SATISA""IÓN DE LA "ACA"ITA"IÓN

Capacitación Constructora v&G

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