Planes Estrategicos de Tecnologia de Informacion

8/9/2019 Planes Estrategicos de Tecnologia de Informacion

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'N TGVQ UNQ RQFT UGT GPHTGPVCFQ UK UG EQPUKIWG WPC ETGCVKXC G KPPQXCFQTCCNKCP\CGPVTGGNUGEVQTRTKXCFQ[GNUGEVQTRDNKEQSWGICTCPVKEGSWGPCFKG UGCGZENWKFQFGNCUQRQTVWPKFCFGUFGNCVGEPQNQICRQTTC\QPGUGEQPOKECUQFGFGUXGPVCLCUQEKCN

2CTCGNNQGN+0'+EQPVTKDW[GCVTCXUFGNCGNCDQTCEKPFG2QNVKECU2NCPGU[NCRTQOQEKPFGOGVQFQNQICUSWGHCEKNKVGPGNFKUGQGKORNGOGPVCEKPFGNG)QDKGTPQ GP RCTVKEWNCT 2CTC GN ECUQ GN 2NCP 'UVTCVIKEQ FG 6GEPQNQIC FG+PHQTOCEKP2'6+GUWPKPUVTWOGPVQSWGCRQ[CGNRTQEGUQFGRNCPKHKECEKP[FGUCTTQNNQFGNCU6+GPNCU+PUVKVWEKQPGUFGN'UVCFQ

'N OQFGNQ NC #FOKPKUVTCEKP 2DNKEC GP NPGC G)QDKGTPQ Q IQDKGTPQGNGEVTPKEQ GU NC CRNKECEKP FG PWGXCU VGEPQNQICU FG KPHQTOCEKP [EQOWPKECEKP LWPVQ EQP NC VTCPUHQTOCEKP FG NQU RTQEGFKOKGPVQU NCKORNCPVCEKP FGPWGXQU OVQFQU [ GUVKNQUFGVTCDCLQ NCECRCEKVCEKP FGNQUGORNGCFQU GP NCU 6+% GN VTCDCLQ GP ITWRQ [ NC RTGUVCEKP FG UGTXKEKQU FGECNKFCFCNENKGPVGGNEKWFCFCPQ

5GEQPUKFGTCPGEGUCTKQNCKORNGOGPVCEKPFGWP2NCP'UVTCVIKEQ[NCUCEEKQPGUSWGUGFGTKXGPEQPGNQDLGVQFG

N CEVWCT TRKFCOGPVG RCTC CRTQXGEJCT GN GPQTOG RQVGPEKCN RTQFWEVKXQ SWGQHTGEG+PVGTPGVOW[RTQPVQNCUQRQTVWPKFCFGU[RQUKDKNKFCFGURWGFGPXGTUGEGTTCFCU RQT NC RQUKEKP FQOKPCPVG SWG CNECPEGP NCU GORTGUCU GKPUVKVWEKQPGUSWGNCUWVKNKEGPRTKOGTQ

N KPETGOGPVCT UWUVCPEKCNOGPVG NQU CEVWCNGU PFKEGU FG RGPGVTCEKP FG NQUOGFKQU [ UGTXKEKQU FG KPHQTOVKEC [ VGNGEQOWPKECEKQPGU KPENW[GPFQ NCU\QPCU TWTCNGU [ CKUNCFCU FGN RCU UK UG FGUGC CRTQXGEJCT CN OZKOQ NCUXGPVCLCUFGNCUPWGXCUVGEPQNQICU5KPEQDGTVWTCFGVGNGEQOWPKECEKQPGUPQJC[FGOQETCVK\CEKP[FGUEGPVTCNK\CEKPFGNCEEGUQ

N OCUKHKECT NCGFWECEKP [ ECRCEKVCEKP GP +PVGTPGV PQDCUVC VGPGT CEEGUQJC[ SWG RQVGPEKCT UW GORNGQ %WCPVQ OC[QT UGC NC RQDNCEKP [ NCUGORTGUCU GP ECRCEKFCF FG WUCT [ VGPGT CEEGUQ C NQU UGTXKEKQU OC[QTFGOCPFCGZKUVKT

N RTKQTK\CT NCU CEEKQPGU FG GUVG RNCP GP NC RTQITCOCEKP [ CUKIPCEKP FGTGEWTUQU [ EQPVCT EQP GN OU CNVQ TGURCNFQ IWDGTPCOGPVCN RCTC SWGCNECPEGP GN ZKVQ FGUGCFQ NQITCT NC CEGRVCEKP [Q RCTVKEKRCEKP FG NCUGORTGUCU[UQEKGFCFEKXKNGPGNFGUCTTQNNQFGNCUCEEKQPGUGLGEWVCFCURQTGN'UVCFQGPGNOCTEQFGGUVGRNCP

'ZKUVGP UGTXKEKQU SWG UQP FG EQORGVGPEKC GURGEHKEC FG NQU OKPKUVGTKQU QKPUVKVWEKQPGU RDNKECU EW[CU ECTCEVGTUVKECU RNCPGU OGVCU [ TGEWTUQU UQPIGTGPEKCFQUFKTGEVCOGPVGRQTGNNQU[SWGPQUQPEQPUKFGTCFQUFKTGEVCOGPVGGPGUVG FQEWOGPVQ RGTQ SWG GP UW GLGEWEKP FGDGTP VQOCT GP EWGPVC NQU


11/138



QDLGVKXQU GUVTCVIKEQU CSW HQTOWNCFQU RCTC IGPGTCTUKPGTIKCU[ CWOGPVCT NQUDGPGHKEKQUFGNCUCEEKQPGURTGXKUVCU

&GUFGGNRWPVQFGXKUVCFGN'UVCFQUG TGSWKGTG

8+5+0

77PP OOQQFFGGNNQQ FFGG IIGGUUVVKKPP FFGG TTGGEEWWTTUUQQUU EECCRRCC\\ FFGG CCEEGGNNGGTTCCTT NNCC FFGGUUEEGGPPVVTTCCNNKK\\CCEEKKPPKKPPVVGGIITTCCPPFFQQ DDTTKKPPFFCCPPFFQQ OOGGLLQQTTGGUU UUGGTTXXKKEEKKQQUU [[ HHCCEEKKNNKKVVCCPPFFQQ GGNN CCEEEEGGUUQQ FFGG NNQQUUEEKKWWFFCCFFCCPPQQUU [[ NNCCUU GGOORRTTGGUUCCUU CC NNCC KKPPHHQQTTOOCCEEKKPP

''UUVVCC XXKKUUKKPP FFGG HHWWVVWWTTQQ RRTTGGVVGGPPFFGG GGPPHHCCVVKK\\CCTT GGNN TTQQNN FFGGNN ''UUVVCCFFQQ FFGG CCEEVVWWCCTT FFGG OOCCPPGGTTCCGGHHKKEEKKGGPPVVGG [[ VVTTCCPPUURRCCTTGGPPVVGG RRCCTTCC JJCCEEGGTT TTGGCCNNKKFFCCFF GGNN FFGGTTGGEEJJQQ FFGG NNQQUU EEKKWWFFCCFFCCPPQQUU [[ NNCCUUGGOORRTTGGUUCCUU FFGG TTGGEEKKDDKKTT UUGGTTXXKKEEKKQQUU FFGG EECCNNKKFFCCFF CCEEEEGGFFGGTT CC NNCC KKPPHHQQTTOOCCEEKKPP RRDDNNKKEECC [[TTGGNNCCEEKKQQPPCCTTUUGG CCEEVVKKXXCCOOGGPPVVGG EEQQPP NNCC ##FFOOKKPPKKUUVVTTCCEEKKPP 22DDNNKKEECC FFGGUUFFGG EEWWCCNNSSWWKKGGTT NNWWIICCTT[[ EEQQPP FFKKXXGGTTUUQQUU OOGGFFKKQQUU RRTTGGHHGGTTGGPPVVGGOOGGPPVVGG NNQQUU VVGGEEPPQQNNIIKKEEQQUU

/+5+0((CCEEKKNNKKVVCCTT NNCC KKPPEEQQTTRRQQTTCCEEKKPP [[ WWUUQQ GGHHKKEEKKGGPPVVGG FFGG NNCCUU VVGGEEPPQQNNQQIICCUU FFGG KKPPHHQQTTOOCCEEKKPP [[EEQQOOWWPPKKEECCEEKKPP RRCCTTCC EEQQPPVVCCTT EEQQPP WWPP ''UUVVCCFFQQ OOQQFFGGTTPPQQ EECCRRCC\\ FFGG RRTTGGUUVVCCTT UUGGTTXXKKEEKKQQUUFFGG EECCNNKKFFCCFF QQRRQQTTVVWWPPQQUU UUGGIIWWTTQQUU [[ CCEEEEGGUUKKDDNNGGUU CCNN EEKKWWFFCCFFCCPPQQ CCEEGGTTEECCTT CCNN EEKKWWFFCCFFCCPPQQCC NNCC IIGGUUVVKKPP RRDDNNKKEECC [[ HHCCEEKKNNKKVVCCTT GGNN CCEEEEGGUUQQ KKTTTTGGUUVVTTKKEEVVQQ [[ WWPPKKXXGGTTUUCCNN CC NNCC KKPPHHQQTTOOCCEEKKPPCC VVQQFFCC NNCC RRQQDDNNCCEEKKPP RRCCTTCC SSWWGG RRCCTTVVKKEEKKRRGGPP GGPP NNCC EEQQPPUUVVTTWWEEEEKKPP [[ GGPP NNQQUU DDGGPPGGHHKKEEKKQQUUFFGG NNCC 55QQEEKKGGFFCCFF FFGG NNCC ++PPHHQQTTOOCCEEKKPP

''NN CCRRQQTTVVGG GGUUVVTTCCVVIIKKEEQQ FFGG NNCCUU 66++ CC NNCC OOQQFFGGTTPPKK\\CCEEKKPP FFGGNN ''UUVVCCFFQQ RRGGTTOOKKVVGG NNCCKKOORRNNCCPPVVCCEEKKPP FFGG PPWWGGXXQQUU OOQQFFGGNNQQUU FFGG IIGGUUVVKKPP SSWWGG CCEEGGNNGGTTCCPP NNQQUU RRTTQQEEGGUUQQUU CCDDTTGGPPPPWWGGXXQQUU EECCPPCCNNGGUU FFGG EEQQOOWWPPKKEECCEEKKPP GGPP NNQQUU FFQQUU UUGGPPVVKKFFQQUU TTGGFFWWEEGGPP EEQQUUVVQQUU [[ VVKKGGOORRQQ[[ RRQQUUKKDDKKNNKKVVCCPP QQRRGGTTCCTT GGPP OOWWEEJJQQUU EECCUUQQUU KKPPFFGGRRGGPPFFKKGGPPVVGGOOGGPPVVGG FFGGNN VVKKGGOORRQQ [[ NNCCFFKKUUVVCCPPEEKKCC

'NZKVQFGNCOKUKPRNCPVGCFCFGOCPGTCKPVGITCNTRKFCFKTGEVC[GHGEVKXCKORNKECSWGNCUKPUVKVWEKQPGUFGN'UVCFQTGFGHKPKTPUWQTICPK\CEKPRCTC

N &KUGCTUWUUGTXKEKQUEGPVTCFQUGPGNEKWFCFCPQEQPECNKFCFQRQTVWPKFCFUGIWTKFCF[CEEGUKDKNKFCFEQPUKFGTCPFQUWUPGEGUKFCFGUGURGEHKECU

N #ORNKCTUWUEQORGVGPEKCU[JCDKNKFCFGURCTCOQPKVQTGCTGNKORCEVQFGNCUPWGXCU VGEPQNQICU CN KPVGTKQTFG NCU QTICPK\CEKQPGU [ GP NCUQEKGFCF GPIGPGTCN

N &KUGCTOGECPKUOQUFGEQQTFKPCEKP[EQQRGTCEKPGPVTGQTICPKUOQUFGN'UVCFQHNGZKDNGU[GPNPGCEQPNCUPWGXCUVGEPQNQICURCTCSWGQRVKOKEGPTGEWTUQU [ GUHWGT\QU GP NC RWGUVC GP OCTEJC FG UQNWEKQPGU VGEPQNIKECUEQORNGLCU[HKCDNGU


12/138



N 6TCDCLCTGPHWPEKP FGNQSWGGNOGTECFQNCUKPUVKVWEKQPGU[EKWFCFCPQUFGOCPFCP RTQOQXKGPFQ [ FGVGEVCPFQ QRQTVWPKFCFGU SWG DTKPFCP NCUPWGXCUVGEPQNQICU

N &GUCTTQNNCTRTQ[GEVQUEQPLWPVQUEQPNCUQEKGFCFEKXKN[ NCUGORTGUCURCTCUWRGTCTNCUDCTTGTCUSWGKORKFGPCITCPFGU UGEVQTGUFGNCRQDNCEKPCEEGFGTCNCOQFGTPKFCF

N 6TCPUHQTOCTNCUONVKRNGUQRQTVWPKFCFGUSWGQHTGEGPNCUPWGXCUVGEPQNQICUFG KPHQTOCEKP [ EQOWPKECEKP GP RTQ[GEVQU XKCDNGU RCTC RQVGPEKCT GNFGUCTTQNNQFGNCUQEKGFCFFGNCKPHQTOCEKPGPGNRCU

.CTC\PRTKPEKRCNRCTCNCHQTOWNCEKPFGGUVG2NCP'UVTCVIKEQFG6+GUVQOCTNCKPKEKCVKXCRCTCCEVWCTTRKFCEQPEGTVCFC[GHKEKGPVGOGPVGRCTCNQITCTSWGNQU EKWFCFCPQU [ NCU GORTGUCU RWGFCP WUCT [ FKUHTWVCT NQU DGPGHKEKQU FG NCOQFGTPK\CEKPFGN'UVCFQDCUCFCGPNCU6+%

1DLGVKXQUFGN2'6+

&GUFGGNRWPVQFGXKUVCFGN+0'+NC/GVQFQNQIC2'6+XGTUKPDWUEC

N /GLQTCTNC)GUVKPFGNQU5GTXKEKQU+PHQTOVKEQUFGNCUGPVKFCFGURDNKECU

N 'UVCDNGEGTWPGPNCEG[EQPEQTFCPEKCGPVTGNCU6GEPQNQICU'UVTWEVWTCFCU[6GEPQNQICUFG1DLGVQURCTCGNFGUCTTQNNQFG2TQ[GEVQUFG6GEPQNQICFG+PHQTOCEKP

N 1TKGPVCTGNFGUCTTQNNQFGNQU2TQ[GEVQUFG6+GPNCUGPVKFCFGURDNKECURCTCNCEQPUVKVWEKPFGNG)QDKGTPQ

N 1TKGPVCT NCU CEVKXKFCFGU KPHQTOVKECU GP GN OCTEQ FGN 2NCP 'UVTCVIKEQ0CEKQPCNK [UWUCEVWCNK\CEKQPGU

'XQNWEKPFGNC/GVQFQNQIC+PHQTOVKECFGN+0'+

.C/GVQFQNQICU +PHQTOVKEC FGN +0'+PQJCUKFQ CLGPC CNFGUCTTQNNQ FG NCUVGEPQNQICUKPHQTOVKECUFGNQUNVKOQUCQUNQUGUHWGT\QU FGNQUEGPVTQUFGKPXGUVKICEKPGPWPKXGTUKFCFGU[GORTGUCUJCPGUVCFQRWGUVQUGPGNFGUCTTQNNQFG RTQRWGUVCU SWG RWGFCP UGT PTGCNOGPVG KORNGOGPVCFCUQ [ PQ UQNCOGPVGGUDQ\CFCU

.QUPUCNVQUQ CNCUVGEPQNQICUFGQDLGVQUPQJCPUKFQVQVCNOGPVGUCVKUHCEVQTKQUUWKORNGOGPVCEKPTGCNGPRTQ[GEVQUFGFGUCTTQNNQFGUKUVGOCUJCPHTCECUCFQQJCPFGOQTCFQGPUWKORNGOGPVCEKPIGPGTCPFQRTFKFCUQGNGXCPFQNQU

EQUVQUFGNRTQ[GEVQFGDKFQHWPFCOGPVCNOGPVGCSWGGNP

GUVCFQFGCTVGQ

FGNCUVGEPQNQICUFGDCUGUFGFCVQUJGTTCOKGPVCUFGOQFGNCOKGPVQ[FGUCTTQNNQCUEQOQ FG GXCNWCEKP FG RTQFWEVQU PQ GUVCDCP C NC RCT FG NQU UWRWGUVQUVGTKEQU


13/138



#FGOU GN PQ EQPVCT EQP RGTUQPCN RTGRCTCFQ RCTC KORNGOGPVCT GUVQURTQ[GEVQUGPGNOGFKQOCNGPFOKEQGPUQEKGFCFGUGPXCU FGFGUCTTQNNQ[SWG UNQ UG RWGFG UQNWEKQPCT HQTOCPFQ PWGXQU EWCFTQU VEPKEQU QKORQTVPFQNQURCTCUWUVGPVCTGNFGUCTTQNNQFGNQURTQ[GEVQU

/CTEQ%QPEGRVWCNRCTCGNFGUCTTQNNQFGN2'6+

'N OCTEQ EQPEGRVWCN GORNGCFQ RQT NCU XGTUKQPGU CPVGTKQTGU FG NCURWDNKECEKQPGU FG NC /GVQFQNQIC +PHQTOVKEC FGN +0'+ GUVCDC GUVTWEVWTCFQUQDTGNCDCUGFGNQURTKPEKRKQUFGNCVGEPQNQICGUVTWEVWTCFCCUUGJK\QPQVCTGPNCUXGTUKQPGU[FGN2'6+CPVGU25+CUEQOQGPNCUXGTUKQPGUFGDCUGFGFCVQUFGUCTTQNNCFQTGU[WVKNKVCTKQU

'NGUSWGOCIGPGTCNFGNC/GVQFQNQIC2'6+GUNCSWGUGOWGUVTCGPGNITHKEQEW[CUHCUGUUQP

N &GHKPKEKP[1TICPK\CEKPFGN2'6+

N #NKPGCEKPFGN2'6+EQPGN2NCP'UVTCVIKEQ+PUVKVWEKQPCN

N +FGPVKHKECEKPFG4GSWGTKOKGPVQU

N &KUGQFGN/QFGNQFG5KUVGOCU+PUVKVWEKQPCN

N &KUGQFGN/QFGNQFG#TSWKVGEVWTC6GEPQNIKEC

N 2NCPGUFG#EEKP

2TQURGEVKXCFGNFGUCTTQNNQFGNCUVGEPQNQICUFG+PHQTOCEKPGPNCUGPVKFCFGUFGNGUVCFQRGTWCPQRCTCNCRTKOGTCFECFCFGNPWGXQ UKINQ

'N RNCPVGCOKGPVQ SWG UG RTGUGPVC GU EQJGTGPVG EQP GNP

2NCP 0CEKQPCN FG&GUCTTQNNQ+PHQTOVKEQ Q CEVWCNOGPVGGPGTCXGTUKP[GN/QFGNQ

'HILQLFLyQ\

RUJDQL]DFLyQ

GHO3(7,

$OLQHDPLHQWR

GHO3(7,FRQHO

3ODQ(VWUDWpJLFR

,QVWLWXFLRQDO

,GHQWLILFDFLyQGH

5HTXHULPLHQWRV

'LVHxRGHO

0RGHOR

GH6LVWHPDV

,QVWLWXFLRQDOHV

'LVHxRGHO

0RGHOR

GH$UTXLWHFWXUD

7HFQROyJLFD

3ODQHVGH$FFLyQ

(YDOXDFLyQ%6&

'HILQLFLyQ\

RUJDQL]DFLyQ

GHO3(7,

$OLQHDPLHQWR

GHO3(7,FRQHO

3ODQ(VWUDWpJLFR

,QVWLWXFLRQDO

,GHQWLILFDFLyQGH

5HTXHULPLHQWRV

'LVHxRGHO

0RGHOR

GH6LVWHPDV

,QVWLWXFLRQDOHV

'LVHxRGHO

0RGHOR

GH$UTXLWHFWXUD

7HFQROyJLFD

3ODQHVGH$FFLyQ

(YDOXDFLyQ%6&


14/138



FG &GUCTTQNNQ FG 5KUVGOCU [ 5GTXKEKQU RNCPVGCFQU GP GN FQEWOGPVQP.KPGCOKGPVQURCTCNC%TGCEKPFG NC5QEKGFCFFG+PHQTOCEKPGPGN2GTQ

'PGNNOKVGGNEKWFCFCPQ[NCUGORTGUCUPQFGDGTCPPGEGUKVCTEQPQEGTSWKPQSWGFGRGPFGPEKCDTKPFCGNUGTXKEKQQEOQGUVQTICPK\CFCNCKPUVKVWEKPRCTCCEEGFGT[WUCTWPUGTXKEKQFGVGTOKPCFQFGNC#FOKPKUVTCEKP2DNKEC.COCPGTCEQOQGUVQUUGTXKEKQUFKIKVCNK\CDNGUUQPQTICPK\CFQU[QHGTVCFQUFGDG

UGTVTCPURCTGPVGRCTCGNWUWCTKQ'UVGGUWPKFGCNCNSWGFGDGTCVGPFGTNCHQTOCGPSWGGNEKWFCFCPQ[NCUGORTGUCUTGUWGNXGPUWUPGEGUKFCFGUFGFCT[TGEKDKTKPHQTOCEKPFG[JCEKCNC#FOKPKUVTCEKP2DNKEC

5GTCFGUGCDNGVCODKPSWGNCOC[QTRCTVGFGNQUUGTXKEKQUFGKPHQTOCEKPRWGFCPUGTTGCNK\CFQUCVTCXUFGTGFGU[UGTCEEGUKDNGUGP+PVGTPGVRQTNQEWCNFGDGTPVQOCTUGNCURTGXKUKQPGUFGNECUQRCTCCVGPFGTNCUPWGXCUFGOCPFCUSWGUGQTKIKPCTPRQTNQUECODKQUGPNCXCTKGFCF[RGPGVTCEKPFGNQUOGFKQUSWGUGVGPFTGPNQURTZKOQUCQURCTCCEEGFGTC+PVGTPGV#EVWCNOGPVGNCOCPGTC OU FKHWPFKFC FGCEEGUQC +PVGTPGVGU C VTCXU FGNCU2%NURGTQNCURTGXKUKQPGUCRWPVCPCSWGRTQPVQQVTQUOGFKQU[HQTOCUFGCEEGUQGUVCTPCNCNECPEGFGEWCNSWKGTWUWCTKQFGNCOCPQEQPNCUEQOWPKECEKQPGUKPCNODTKECU

[NCVGNGHQPCOXKN'PGN2GTNCUECDKPCURDNKECU[NQUEGPVTQUEQOWPKVCTKQUFG CEEGUQ C +PVGTPGV UQP WP OGFKQ CRTQRKCFQ RCTC HCEKNKVCT GN CEEGUQ C NQURQDNCFQTGUFGDCLQUKPITGUQU[FGNCU\QPCUTWTCNGUSWGFGUFGGN'UVCFQ[NCUQTICPK\CEKQPGUEKXKNGUFGDKGTCUGIWKTKORWNUPFQUG

( P S U H V D V \ & LX G D G D Q R V

,QWHUPHGLDULRV

'LVSRVLWLYRV\PHGLRVGH$FFHVV

3 & 7 9 7 H Op I R QR .LRVNR & DE LQ D

& DE OH 0 yY LO 0 XOWLP HG LD 3 ~E OLF D

3 U R Y H H G R U H V

3RUWDOHV

,QWUDQHW

0LQLVWHULRV\2UJDQLVPRV3~EOLFRV

*RELHUQRV/RFDOHV

8QLYHUVLGDGHV\&ROHJLRV

0RGHO R

3URSXHVWR

$UHD GHDFFLyQGHO,1(,

([WUDQHWV

([WUDQHWV

( P S U H V D V \ & LX G D G D Q R V

,QWHUPHGLDULRV

'LVSRVLWLYRV\PHGLRVGH$FFHVV

3 & 7 9 7 H Op I R QR .LRVNR & DE LQ D

& DE OH 0 yY LO 0 XOWLP HG LD 3 ~E OLF D

3 U R Y H H G R U H V

3RUWDOHV

,QWUDQHW

0LQLVWHULRV\2UJDQLVPRV3~EOLFRV

*RELHUQRV/RFDOHV

8QLYHUVLGDGHV\&ROHJLRV

0RGHO R

3URSXHVWR

$UHD GHDFFLyQGHO,1(,

([WUDQHWV

([WUDQHWV


15/138



2CTC HCEKNKVCT NCFKUVTKDWEKP [EKTEWNCEKPFG NCKPHQTOCEKP [ NCWDKECEKP[RTGUVCEKPFGUGTXKEKQUGN+0'+[GNTGUVQFG NC#FOKPKUVTCEKP2DNKECFGDGPQTICPK\CTWPRQTVCNQXCTKQURQTVCNGUUGEVQTKCNGU'UVGRQTVCNFGDGTCUGTXKUVQEQOQGNRWPVQQRWGTVCFGGPVTCFCOUHEKNTRKFCCOKICDNG [VTCPURCTGPVGRCTC KPVGTCEVWCT EQP NC #FOKPKUVTCEKP 2DNKEC C VTCXU FG +PVGTPGV FQPFG

EQPXGTIGP NCU KPUVKVWEKQPGU [ UGTXKEKQU RDNKEQU ECFC WPC EQP UW RTQRKCUQNWEKPVGEPQNIKECFKURWGUVCUCFCT[TGEKDKTKPHQTOCEKPFG[JCEKCNQUEKWFCFCPQU[GORTGUCU'NRQTVCNFGDGRGTOKVKTNCRTKXCEKFCF[NCCWVGPVKECEKPFGNQUFCVQUSWGUGOCPGLCP[ QHTGEGTNCQREKPFGRGTUQPCNK\CEKPEQOQNCOC[QTCFGRQTVCNGURTKXCFQURCTCSWGECFCEKWFCFCPQQGORTGUCNQCFCRVGCUWUPGEGUKFCFGU

'UVGRQTVCNQRQTVCNGU[ NCUKPVTCPGVUSWGUGFGUCTTQNNGPCNKPVGTKQTFGN'UVCFQFGDGTP HCEKNKVCT G KPVGITCT GN CEEGUQ C NQU UGTXKEKQU FKIKVCNK\CDNGU FGUFGEWCNSWKGTNWICTCVTCXUFGNQUOGFKQU[FKURQUKVKXQUCEVWCNGU[RQTETGCTUGGPNC Q NCU NGPIWCU OU WVKNK\CFCU RQT NC RQDNCEKP GP UGTXKEKQU EQOQ NQUGFWECVKXQU ECUVGNNCPQ SWGEJWC C[OCTC NGIWCU COC\PKECU Q GP NC

RTQOQEKPFGNEQOGTEKQGZVGTKQTECUVGNNCPQKPINU+IWCNOGPVGFGDGTVQOCTGPEWGPVCNCUPGEGUKFCFGUFGNCURGTUQPCUEQPFKUECRCEKFCFGU

.CKPHQTOCEKPSWGOCPGLCGN'UVCFQFGDGTCUGTRWGUVCCFKURQUKEKPFGNCUGORTGUCU[NQUEKWFCFCPQURCTCEQPQEGTNCUECTCEVGTUVKECUFGNCUQRGTCEKQPGU[VTCPURCTGPVCTGNOGTECFQRQTGLGORNQGPVGOCUEQOQGNEQOGTEKQGZVGTKQTNCU KPXGTUKQPGU GN OGTECFQ HKPCPEKGTQ GVE UKP OU TGUVTKEEKP SWG NCRTQVGEEKPFGNQUFCVQURGTUQPCNGU5KPKPHQTOCEKPPQJC[NKDTGOGTECFQPKUG RWGFGP CRTQXGEJCT NCU XGPVCLCU FG NC INQDCNK\CEKP 6CODKP JC[ SWGEQPUKFGTCT NQURTQHWPFQU ECODKQU[ GEQPQOCUSWG UG RWGFGP NQITCT GP NCUVTCPUCEEKQPGU[PGIQEKQUEQPNQURTQXGGFQTGU[ QVTCUKPUVKVWEKQPGUFGNUGEVQTRDNKEQOGFKFQUVCPVQGPVTOKPQUFGTGFWEEKPGPNQUEQUVQUFGVTCPUCEEKP

EQOQGPNQUFGEQOWPKECEKPRCRGNGQFGVGEEKPFGPWGXCUQRQTVWPKFCFGUFGPGIQEKQUIGUVKP [TQVCEKPFGKPXGPVCTKQUGPVTGQVTQURWPVQU

'UVQUTGVQURQPGPGPRTKOGTRNCPQGNVGOCFGNCGUVTWEVWTC[QTICPK\CEKPFGN'UVCFQ [ FGN +0'+ GP RCTVKEWNCT UK SWKGTG LWICT WP RCRGN KORQTVCPVG GP GNRTQEGUQ FG OQFGTPK\CEKP FGN 'UVCFQ [ FGN RGTHKN FG NQU HWPEKQPCTKQU SWGVTCDCLCP GP N 0WGXCU EQORGVGPEKCU [ JCDKNKFCFGU UGTP TGSWGTKFCU RCTCTGURQPFGT C NQU TGVQU SWG RNCPVGG GUVC ECTTGTC INQDCN [ OCPVGPGT PKXGNGUCFGEWCFQU FG ECNKFCF ETGFKDKNKFCF [ QRQTVWPKFCF GP NC RTGUVCEKP FG NQUUGTXKEKQUQHGTVCFQU

'PUPVGUKUGNFGURNKGIWG[WUQNCUVGEPQNQICUFGKPHQTOCEKP[EQOWPKECEKPFGDGTUGTTGCNK\CFQEQPWPGURTKVWKPPQXCFQTEQPWPCXKUKPFGNCTIQRNC\Q[ GORNGCPFQ OVQFQU UKOKNCTGU FG PGIQEKQ GNGEVTPKEQ SWG NQU SWG UGGORNGCPGPNCCEVKXKFCFRTKXCFC


16/138



7PC#FOKPKUVTCEKP2DNKECOQFGTPCGPNPGCGU

N #EGTECTNC CFOKPKUVTCEKP[ UWURTQEGUQUC NQUEKWFCFCPQUCPCNK\CPFQNCUQRKPKQPGU QDVGPKFCU GP HQTQU RDNKEQU GPEWGUVCU [ VQFQ VKRQ FGTGIKUVTQ

GNGEVTPKEQRCTCEQPQEGTNQSWGRKGPUCFGNQUUGTXKEKQUSWGUGNGFC

N 5KORNKHKECT NQU RTQEGFKOKGPVQU [ RGTOKVKT NC TGEGREKP [ GPVTGIC FGKPHQTOCEKPWVKNK\CPFQNCUTGFGU[OGFKQUGNGEVTPKEQU

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E&GUETKREKPFGVCTGCU.CU VCTGCU TGSWGTKFCU RCTC NC GLGEWEKP FGNC CEVKXKFCF UGFGUETKDGP CEQPVKPWCEKP


30/138



&GHKPKEKPNQUQDLGVKXQEQTRQTCVKXQU

6QOCPFQ EQOQ DCUG NC OKUKP FG NC KPUVKVWEKP KFGPVKHKECFC GP NC#EVKXKFCF UG FGVGTOKPCTP NQU QDLGVKXQU EQTRQTCVKXQU NQU EWCNGURGTOKVKTPGURGEKHKECTNQURTQRUKVQUFGNCQTICPK\CEKPGKFGPVKHKECTNQUCURGEVQUSWGPGEGUCTKCOGPVGUGFGDGPEQPVTQNCT[VQOCTGPEWGPVCRCTCSWGUGRWGFCPNQITCTGUVQUQDLGVKXQUEQPGNHKPFGSWGUVQUEQCF[WXGPCNEWORNKOKGPVQFGNCOKUKPFGNCKPUVKVWEKP

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C1DLGVKXQU

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D &GUETKREKP

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31/138



+FGPVKHKECT NCU QRQTVWPKFCFGU [ TKGUIQU FG NC QTICPK\CEKP Q VEPKEC12'&'21

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32/138



&GHKPKEKPFGHCEVQTGUETVKEQUFGZKVQ

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D &GUETKREKP

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2CTC GNNQ FGDGOQU FG TGURQPFGT C NCUKIWKGPVG RTGIWPVC %WNGU UQPCSWGNNQU HCEVQTGU ETVKEQU SWG RGTOKVKTP GN ZKVQ FG NQU QDLGVKXQURTQRWGUVQU!

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N 2NCP'UVTCVIKEQ0CEKQPCN N 2NCP'UVTCVIKEQ+PUVKVWEKQPCN

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33/138



6EPKECU

N 2NCP'UVTCVIKEQ+PUVKVWEKQPCNN (CEVQTGUETVKEQUFGZKVQ

2TEVKECUN #PNKUKUFGNCKPHQTOCEKPN 'PVTGXKUVCU

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N 8CNQTCEKPFGCPVGEGFGPVGU

N 5GUKQPGUFGVTCDCLQ N %QPUWNVQTGUN %QPUWNVQTGU

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N .KUVCFQFGTGSWKUKVQU

N 4GSWKUKVQUIGPGTCNGU

N .KUVCFQFGRTKQTKFCFGU

N %QPUWNVQTGUN %QPUWNVQTGUN +PHQTOVKEQU

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34/138



GUVTCVIKEQKPUVKVWEKQPCNRNCPGUFGUKUVGOCUFGKPHQTOCEKPCPVGTKQTGUGUVWFKQURTGXKQURNCPIGPGTCNKPHQTOVKEQQRNCPGUQRGTCVKXQUFGUCTTQNNCFQUGPCQUCPVGTKQTGUGVE

#UKOKUOQUGFGDGGPVTGXKUVCTC NCURGTUQPCUFGNCQTICPK\CEKPSWGRWGFCP

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N +PHQTOCEKPTGNGXCPVGGZVGTPQ

N &GUETKREKPIGPGTCNFGRTQEGUQUFGNCQTICPK\CEKPCHGEVCFQU

N .KUVCFQFGQDLGVKXQUFG2NCPGUCPVGTKQTGU

N .KUVCFQFGWUWCTKQU

&GUCNKFC

N #PNKUKUFGNCKPHQTOCEKPRTGNKOKPCT

6EPKECU

N /QFGNQFGXKUVC RCPQTOKECKPUVKVWEKQPCN

N 6EPKEC12'&'21

N (CEVQTGUETVKEQUFGZKVQ

2TEVKECU

N

5GUKQPGUFGVTCDCLQ

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N %QPUWNVQTGU

N %QPUWNVQTGU+PHQTOVKEQU

N 7UWCTKQU'ZRGTVQU

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C GUVCDNGEGT VTOKPQU FG TGHGTGPEKC GP EWCPVQC GUVPFCTGU RTQEGFKOKGPVQUPQTOCVKXKFCFGVEUKGZKUVGP


35/138



2TQFWEVQU

&GGPVTCFC

N +PHQTOCEKPTGNGXCPVGN #PNKUKUFGCPVGEGFGPVGU

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S 4GSWKUKVQUIGPGTCNGU

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N #PNKUKUFGKPHQTOCEKP

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N %QPUWNVQTGUN %QPUWNVQTGUKPHQTOVKEQU

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36/138



1$,'6+815+056+67%+10#.'5

C 4GCNK\CTNCUKPXGUVKICEKQPGUEKGPVHKECUFGNQUTGEWTUQUFGNOCT[FGNCUCIWCUEQPVKPGPVCNGUFGNQUHCEVQTGUGEQNIKEQUFGKPVGTCEEKP[

NQUSWGRTQRGPFGP CNFGUCTTQNNQFGNCCEWKEWNVWTC

D 4GCNK\CT KPXGUVKICEKQPGU QEGCPQITHKECU [ NKOPQNIKECU [ FG NCECNKFCFFGNOGFKQCEWVKEQ

E 4GCNK\CTKPXGUVKICEKQPGUVGEPQNIKECUFG FGVGEEKP[GZVTCEEKPFGNQUTGEWTUQUFGNOCT[FGNCUCIWCUEQPVKPGPVCNGU

F &KHWPFKT NQU TGUWNVCFQU FG NCU KPXGUVKICEKQPGU TGCNK\CFCU C NCEQOWPKFCF EKGPVHKEC UGEVQTGU GEQPOKEQU [ FG RTQFWEEKPEGPVTQUCECFOKEQU[RDNKEQGPIGPGTCN

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37/138



1HKEKPCFG2NCPKHKECEKP[2TGUWRWGUVQ 1HKEKPC FG 2TQITCOCEKP %QPVTQN [ 'XCNWCEKP

2TGUWRWGUVCN 1HKEKPCFG2NCPGU1TICPK\CEKP[/VQFQU 1HKEKPCFG%QQRGTCEKP6EPKEC'EQPOKEC

G 4)#015&'#21;1

1HKEKPCFG#FOKPKUVTCEKP 1HKEKPCFG4GEWTUQU*WOCPQU 1HKEKPCFG%QPVCDKNKFCF 1HKEKPCFG6GUQTGTC 1HKEKPCFG#DCUVGEKOKGPVQ[5GTXKEKQU#WZKNKCTGU

1HKEKPCFG(NQVC 1HKEKPCFG&KHWUKP[$KDNKQVGEC %GPVTQFG%ORWVQ[%QOWPKECEKQPGU 1HKEKPCFG+PHTCGUVTWEVWTC6GTTGUVTG 1HKEKPCFG'UVCFUVKEC&KTGEEKP%KGPVHKEC

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&KTGEEKP )GPGTCN FG +PXGUVKICEKQPGU FG 4GEWTUQU*KFTQDKQNIKEQU &KTGEEKPFG+PXGUVKICEKP['XCNWCEKPFG4GEWTUQU

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&KTGEEKP)GPGTCNFG+PXGUVKICEKQPGUGP#EWKEWNVWTC &KTGEEKPFG'ZRGTKOGPVCEKP &KTGEEKPFG&GUCTTQNNQ#EWEQNC

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&KTGEEKPFG6GEPQNQICFG&GVGEEKP &KTGEEKP FG 6GEPQNQIC FG 'NGEVTQCEUVKEC [

6GNGFGVGEEKP


38/138



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(WPEKQPGU

'N 4GINCOGPVQ FG 1TICPK\CEKP [ (WPEKQPGU 41( FGN+/#42'EQPUKFGTCNCUUKIWKGPVGUHWPEKQPGU

C 2NCPKHKECT FKTKIKT EQQTFKPCT GLGEWVCT [ GXCNWCT NCUKPXGUVKICEKQPGUFGUWEQORGVGPEKC

D 4GCNK\CT KPXGUVKICEKQPGU EKGPVHKECU FG NQU TGEWTUQU FGNOCT[FGNCUCIWCUEQPVKPGPVCNGUNQUHCEVQTGUGEQNIKEQUFGKPVGTCEEKP[NCUSWGRTQRGPFCPCNFGUCTTQNNQFGNCCEWKEWNVWTC

E 4GCNK\CT KPXGUVKICEKQPGU QEGCPQITHKECU NKOPQNIKECU [FGNCECNKFCFFGNCODKGPVGCEWVKEQ

F 4GCNK\CT KPXGUVKICEKQPGU VGEPQNIKECU FG GZVTCEEKP [FGVGEEKP

G 2TQRQTEKQPCT CN /KPKUVGTKQ FG 2GUSWGTC NCU DCUGUEKGPVHKECURCTCNCCFOKPKUVTCEKPTCEKQPCNFGNQUTGEWTUQUFGNOCT[FGNCUCIWCUEQPVKPGPVCNGU

H 2TQOQXGT GN FGUCTTQNNQ FG NC KPXGUVKICEKP EKGPVHKEC [VGEPQNIKECCUEQOQNCHQTOCEKPRGTHGEEKQPCOKGPVQ[GURGEKCNK\CEKP FG NQU KPXGUVKICFQTGU EKGPVHKEQU [VEPKEQU

I #UWOKTRQTFGNGICEKPFGN)QDKGTPQUWTGRTGUGPVCEKPCPVGQTICPKUOQUKPVGTPCEKQPCNGUGPNQEQPEGTPKGPVGCUW

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K %QQTFKPCTEQP NCWPKXGTUKFCFRGTWCPCEQPGORTGUCU[QVTCU RGTUQPCU PCVWTCNGU Q LWTFKECU NCU KPXGUVKICEKQPGUFGOWVWQKPVGTU

L &KHWPFKTNQUTGUWNVCFQUFGUWUGUVWFKQUGKPXGUVKICEKQPGUCNCEQOWPKFCFEKGPVHKEC[RDNKEQGPIGPGTCN

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39/138



N 2TKQTK\CT NCU KPXGUVKICEKQPGU SWG NG EQTTGURQPFCP GPEQPEQTFCPEKCEQPUWUHKPGU

O 1TICPK\CT [ RCTVKEKRCT GP GXGPVQU EKGPVHKEQU [VGEPQNIKEQUPCEKQPCNGUGKPVGTPCEKQPCNGU

P 1VTCU CEVKXKFCFGU SWG UG NG GPECTIWGP OGFKCPVG4GUQNWEKP/KPKUVGTKCNGPEQPEQTFCPEKCEQPNCRQNVKECQDLGVKXQU[OGVCUFGN/KPKUVGTKQFG2GUSWGTC

.PGCUFG+PXGUVKICEKP[.QIUVKEC

.PGCUFG+PXGUVKICEKP

+PXGUVKICEKPFGNCCPEJQXGVC[QVTQUTGEWTUQURGNIKEQU

+PXGUVKICEKPFGNCOGTNW\C[QVTQUTGEWTUQUFGOGTUCNGU

+PXGUVKICEKPFGNQUKPXGTVGDTCFQUOCTKPQU

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%QOQ TGUWNVCFQ FGN CPNKUKU CPVGTKQT UG UGNGEEKQPCP NQU UKUVGOCU FGKPHQTOCEKP C EQPUGTXCT [ UG GNCDQTC UK RTQEGFG NC TGNCEKP FG OGLQTCU CTGCNK\CTGPECFCWPQFGGNNQURCTCEWDTKTNQUTGSWKUKVQUSWGNGCHGEVCP

2TQFWEVQU

&GGPVTCFC

N /QFGNQFGKPHQTOCEKPN .KUVCFQFGTGSWKUKVQUN 8CNQTCEKPFGNCUKVWCEKPCEVWCN

&GUCNKFC

N &KCIPUVKEQFGNCUKVWCEKPCEVWCNS 4GNCEKP FG UKUVGOCU FG KPHQTOCEKP SWG UG EQPUGTXCP [ OGLQTCU

PGEGUCTKCU6EPKECU

N /CVTKEKCN

2CTVKEKRCPVGU

N %QPUWNVQTGUN #PCNKUVCU

&GHKPKEKPFGNOQFGNQFGUKUVGOCUFGKPHQTOCEKPTGSWGTKFQ

'UVC VCTGC VKGPG EQOQ QDLGVKXQ TGRTGUGPVCT GN EQPLWPVQ FG UKUVGOCU FGKPHQTOCEKP SWG FCP UQRQTVG C NQU RTQEGUQU FG NC QTICPK\CEKP CHGEVCFQUFGUETKDKGPFQ UWU TGNCEKQPGU G KPVGTHCEGU CU EQOQ FGHKPKT SW UKUVGOCU FGKPHQTOCEKP CEVWCNGU UG OCPVGPFTP EQP NCU OGLQTCU RTQRWGUVCU [ SWUKUVGOCUFGKPHQTOCEKPPWGXQUEWDTKTPNQUTGSWKUKVQUPQ UQRQTVCFQURQTNQUUKUVGOCUFGKPHQTOCEKPCEVWCNGU

2CTCKFGPVKHKECTECFCUKUVGOCFGKPHQTOCEKPPWGXQUGCPCNK\CP

N .QUUKUVGOCUFGKPHQTOCEKPCEVWCNGUSWGUGEQPUGTXCP

N .QU TGSWKUKVQU PQ EWDKGTVQU RQT NQU UKUVGOCU FG KPHQTOCEKP CEVWCNGU 5GTGCNK\C WPC KFGPVKHKECEKP KPKEKCN FG UKUVGOCU FG KPHQTOCEKP CITWRCPFQ


54/138



CEVKXKFCFGUJQOQIPGCUFG NQURTQEGUQUFGNCQTICPK\CEKPCHGEVCFQUSWGCEVCPUQDTGKPHQTOCEKPEQOP

N &KHGTGPVGU VKRQU FG UKUVGOCU FG KPHQTOCEKP FG IGUVKP FG UQRQTVG C NCVQOCFGFGEKUKQPGUGURGEKCNGUGVE

N +PVGTHCEGUGPVTGUKUVGOCUFGKPHQTOCEKPEQPGNQDLGVKXQFGOKPKOK\CTNCU

N 6GEPQNQICGURGEKCNTGSWGTKFCUKRTQEGFG

.CU EQPENWUKQPGU QDVGPKFCU FG FKEJQ CPNKUKU UKTXGP RCTC KFGPVKHKECT ECFCUKUVGOCFGKPHQTOCEKPPWGXQ[GNCDQTCTGNOQFGNQFGUKUVGOCUFGKPHQTOCEKP

2QTNVKOQ[EQPVCPFQEQPNCGZRGTKGPEKCFGNQURCTVKEKRCPVGUGPGUVCVCTGCUGQDVKGPGGNOQFGNQFGUKUVGOCUFGKPHQTOCEKPSWGKPENW[GWPFKCITCOCFGTGRTGUGPVCEKP FG VQFQU GNNQU EQP UWU EQPGZKQPGU G KPVGTHCEGU [ WPCFGUETKREKPFGECFCUKUVGOCFGKPHQTOCEKPEQPGNEQPLWPVQFGCEVKXKFCFGU[TGSWKUKVQUSWGEWDTGCUEQOQGNVKRQFGUKUVGOCFGSWGUGVTCVC

2TQFWEVQU&GGPVTCFC

N &KCIPUVKEQUKVWCEKPCEVWCN


N /QFGNQFGKPHQTOCEKP

&GUCNKFC

N /QFGNQFGUKUVGOCUFGKPHQTOCEKP

6EPKECU

N /CVTKEKCN

2TEVKECU

N &KCITCOCFGTGRTGUGPVCEKP

N 5GUKQPGU FGVTCDCLQ

2CTVKEKRCPVGU

N %QPUWNVQTGU


N 7UWCTKQUGZRGTVQU


55/138



'52'%+(+%#%+0&'.155+56'/#5&'+0(14/ #%+024127'5615

.WGIQFGKFGPVKHKECTUGNCUGPVKFCFGU[NCURQUKDNGUDCUGUFGFCVQUEQTRQTCVKXCUUGRTQEGFKCKFGPVKHKECTNQUUKUVGOCUFGKPHQTOCEKPSWGJCPFGFGUCTTQNNCTUGFGOCPGTCSWGUVCNQITGEWORNKTEQPUWUQDLGVKXQURTQITCOCFQU

'PDCUGCNQUTGSWGTKOKGPVQUFGKPHQTOCEKPFGNCKPUVKVWEKP[FGNGUVWFKQFGNQUUKUVGOCUFGKPHQTOCEKPGZKUVGPVGUUGJC XKUVQRQTEQPXGPKGPVGRTQRQPGTWP 5KUVGOC +PVGITCN FG NC +PUVKVWEKP FGPQOKPCFQ 5+56'/# &'+0(14/#%+0 %+'06(+%# ; 6'%01.)+%# &'. +/#42' 5+%6+ SWGEQORTGPFGNQUPKXGNGUEKGPVHKEQVGEPQNIKEQ[CFOKPKUVTCVKXQNQUEWCNGUGUVPEQPHQTOCFQURQTFKXGTUQUOFWNQU[UWDOFWNQUEQPXKIGPEKCGPGNOGFKCPQ[NCTIQRNC\Q[SWGRGTOKVCPNQITCTNQUQDLGVKXQUKPUVKVWEKQPCNGU

.CKFGPVKHKECEKPFGNQUOFWNQU[UWDOFWNQUUGJCDCUCFQGPNCCRNKECEKPFG6EPKECU/CVTKEKCNGU&G GUVC HQTOCUG JCEQPUVTWKFQ NCOCVTK\2TQEGUQ 'PVKFCFFG&CVQUSWGTGRTGUGPVCGNVTCVCOKGPVQNIKEQFGNQURTQEGUQUUQDTGNQU

FCVQUFGNUKUVGOCCITWRCPFQNQURTQEGUQU[NQUFCVQUGPFKUVKPVQUOFWNQU

&G CEWGTFQ C NCU PGEGUKFCFGU FG KPHQTOCEKP FGN +/#42' UG ETGG RQTEQPXGPKGPVGGNFGUCTTQNNQFGNQUUKIWKGPVGU5KUVGOCUFG+PHQTOCEKP

5KUVGOCUGUVTCVIKEQU

5KUVGOCFGKPHQTOCEKPIGTGPEKCN 5KUVGOCFGKPHQTOCEKPIGQITHKEQ

5KUVGOCUVEVKEQU

5KUVGOCFGKPHQTOCEKPFGPQTOCU[OGVQFQNQICU 5KUVGOCFGKPHQTOCEKPFGPQTOCUNGICNGU

5KUVGOCFGKPHQTOCEKPFGVTOKVGFQEWOGPVCTKQ

5KUVGOCVEPKEQQRGTCVKXQU

5KUVGOCFGKPHQTOCEKPEKGPVHKEC[VGEPQNIKEC 5KUVGOC+PVGITCFQFGIGUVKPCFOKPKUVTCVKXC5+)# 5KUVGOCFGKPHQTOCEKPFGEQPVTQNFGXKUKVCU 5KUVGOCFGKPHQTOCEKPFGRTQOQEKP 5KUVGOCFGDKDNKQVGEC 5KUVGOCFGCTEJKXQU

5KUVGOCKPVGTKPUVKVWEKQPCNGU

5KUVGOCFGKPHQTOCEKP9GD 5KUVGOC+PVTCPGV 5KUVGOC'ZVTCPGV


56/138



'UVQUUKUVGOCUUGETGCTPEQPNCHKPCNKFCFFGUCVKUHCEGTNQUTGSWGTKOKGPVQUFGKPHQTOCEKP FG VQFQ GN RGTUQPCN EKGPVHKEQVEPKEQ [ CFOKPKUVTCVKXQEQPUKFGTCPFQVQFQUNQUPKXGNGULGTTSWKEQU

.C KPVGITCEKP FG GUVQU UKUVGOCUFG KPHQTOCEKP FCTPQTKIGP CN UKUVGOC FG

KPHQTOCEKPKPVGITCNFGN+/#42'FGPQOKPCFQ5+56'/#&'+0(14/#%+0%+'06(+%#;6'%01.)+%#&'.+/#42'5+%6+

'UVQUUKUVGOCUCUWXG\GUVPFKXKFKFQUGPOFWNQU[UVQUGPUWDOFWNQUNQUEWCNGUUGFGUETKDGPCEQPVKPWCEKP

5KUVGOCFGKPHQTOCEK PEKGPVHKEC[VGEPQNIKEC

C 5KUVGOCFGKPHQTOCEKPFGTGEWTUQUJKFTQDKQNIKEQU

1DLGVKXQ

%QPVCTEQPWPUKUVGOCFGKPHQTOCEKPKPVGITCFQ[FGCEEGUQKPOGFKCVQC

GNNCEQPUWTGURGEVKXCUGIWTKFCFUQDTGNCFCVCDKQNIKEC RGUSWGTCFGNQUTGEWTUQU JKFTQDKQNIKEQU C HKP FG GXCNWCT [ FKCIPQUVKECT GN PKXGNRQDNCEKQPCNFGNQUTGEWTUQURGUSWGTQUOCTKPQUGZRNQVCFQU

&GUETKREKP

'UVGUKUVGOCGUVCTEQPHQTOCFQRQTOFWNQU

/FWNQTGEWTUQURGNIKEQU

'UVCTEQPHQTOCFQRQTUWDOFWNQU

5WDOFWNQRGNIKEQ2TQEGUCTKPHQTOCEKPTGHGTGPVGC

%CRVWTCU[ FGUGODCTSWGU FGGURGEKGURGNIKECURQT RWGTVQUTGCUTGIKQPGUGVE

&CVQUFGECRVWTC[GUHWGT\QFGRGUEC &CVQUDKQNIKEQU[DKQOVTKEQUGPVTGQVTQU

5WDOFWNQOCOHGTQUOCTKPQU2TQEGUCTFCVQUUQDTG

%GPUQUFGNQDQUOCTKPQUPOGTQRQTGURGEKGUUGZQGFCFGVE %QORQUKEKPFGFKGVCVGOHTGEWGPEKCGVE %CRVWTCKPEKFGPVCNFGEGVEGQUGPNCRGUSWGTCKPFWUVTKCN 0OGTQFGGURGEKGUVCUCUFGECRVWTCRQTECNCUFGETWEGTQU %NEWNQFGNGUHWGT\QRGUSWGTQ


57/138



5WDOFWNQ CXGU OCTKPCU 'UVG UWDOFWNQ RTQEGUCT RTKPEKRCNOGPVGFCVQUFG

%GPUQURQDNCEKQPCNGUFGCXGUIWCPGTCU &KGVCFGNCUCXGUIWCPGTCU

2CTOGVTQUTGRTQFWEVKXQUGVE /FWNQFGOGTUCNGU[EQUVGTQU

'UVGOFWNQEQPUKFGTCFQUUWDOFWNQU

5WDOFWNQFGOGTUCNGU2TQEGUCTRTKPEKRCNOGPVGFCVQUUQDTG

%CRVWTCFGRGEGUFGOGTUCNGURQTRWGTVQ\QPCHGEJCGVE &CVQUDKQNIKEQUDKQOVTKEQU[QVTQU

5WDOFWNQEQUVGTQU'UVGUWDOFWNQRTQEGUCTFCVQUFG

%CRVWTC [ GUHWGT\QRQT GURGEKGU TGCU[ CTVGUFGRGUEC FG NC HNQVCCTVGUCPCN

&CVQUDKQNIKEQUDKQOVTKEQU[GEQPOKEQUFGGURGEKGUEQUVGTCU

/FWNQTGEWTUQURQVGPEKCNGU

'UVGOFWNQRTQEGUCTFCVQUTGNCEKQPCFQUC

%CRVWTCUFGGURGEKGUFGUGODCTSWGUNWICTGUHGEJCGVE &CVQUDKQNIKEQUFGTGEWTUQURQVGPEKCNGU $KQFKXGTUKFCFOCTKPC 'XGPVQU'N0KQGPVTGQVTQU

/FWNQKPXGTVGDTCFQUOCTKPQU

'UVGOFWNQUGTGHKGTGCNRTQEGUCOKGPVQFGFCVQU

$KQNIKEQ RGUSWGTQUFGKPXGTVGDTCFQUOCTKPQU $KQOVTKEQUFGKPXGTVGDTCFQUOCTKPQU %CNEWNQ FG PKXGN RQDNCEKQPCN FG OQNWUEQU EQPEJC FG CDCPKEQ

ECTCEQNEJCPSWGGVE %CRVWTC[GUHWGT\QFGNECNCOCTIKICPVG 0OGTQFGQRGTCEKQPGUVKGORQFGQRGTCEKPGVE

D 5KUVGOCFGKPHQTOCEKPFGKPX GUVKICEKQPGUQEGCPQITHKECU

1DLGVKXQ

%QPVCT EQP WP UKUVGOC FG KPHQTOCEKP KPVGITCFQ RCTC NC ECRVCEKP [RTQEGUCOKGPVQFGNCFCVCTGHGTKFCCRTQEGUQUHUKEQUSWOKEQU[DKQNIKEQU


58/138



FGNOCT[CSWGGZKUVGCNCHGEJCITCPECPVKFCFFGKPHQTOCEKPHWGPVGUQDTGETWEGTQU QEGCPQITHKEQU VCPVQ GP HQTOWNCTKQU RCRGN EQOQ GP OGFKQUOCIPVKEQUVTCVCFQUEQPFKHGTGPVGUWVKNKVCTKQU

&GUETKREKP

'UVGUKUVGOCGUVCTKPVGITCFQRQTOFWNQU

/FWNQFGQEGCPQITCHCHUKEC

'UVGOFWNQTGIKUVTCTKPHQTOCEKPTGHGTKFQC

6TCVCOKGPVQ FG FCVQU EQPEGTPKGPVGU C NC VGORGTCVWTC FGN OCTUCNKPKFCFGVE

/WGUVTGQU [ TGIKUVTQ FG CPQOCNCU FG VGORGTCVWTC ECRVCFC FG NQUNCDQTCVQTKQUEQUVGTQU

%TWEGTQUQEGCPQITHKEQ[FGGXCNWCEKP /QPKVQTGQURGUSWGTQU[DWSWGUFGQRQTVWPKFCF

/FWNQFGQEGCPQITCHCSWOKEC

'UVGOFWNQTGIKUVTCTKPHQTOCEKPTGHGTKFCC

0WVTKGPVGUHQUHCVQUUKNKECVQUPKVTCVQUPKVTKVQU 1ZIGPQFKUWGNVQENQTQHKNCCOQPKCEQCNECNKPKFCFHUHQTQPKVTIGPQ

GVE

/FWNQFGQEGCPQITCHCDKQNIKEC

4GIKUVTCTKPHQTOCEKPTGHGTGPVGCDGPVQUOCTKPQURTQFWEEKPRTKOCTKC[RTQFWEEKPUGEWPFCTKCEW[CFCVCUGTGHKGTGC

#DWPFCPEKC [ DKQOCUC FG GURGEKGU FGN OCETQ\QQDGPVQU FG HQPFQDNCPFQ (KVQRNCPEVQPOCTKPQOKETQRNCPEVQP[RKEQRNCPEVQP 1TICPKUOQURTQFWEVQTGUFGOCTGCUTQLCU +PFKECFQTGUDKQNIKEQUFGOCUCUFGCIWC

8/9/2019 Planes Estrategicos de Tecnologia de Inform

Planes Estrategicos de Tecnologia de Informacion

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