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SERVICESECTORMANAGEMENT
TYBMS (SEMESTERV)
TOPIC SERVICE IN HOTELS
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CREATED BY
SOHEL BHATIA 5
SUSHANT KADNE 22
LOKESH GERELA15
PAWAN TALREJA 51
VIJAY KHANWANI 25
VARUN ALIMCHANDANI 58
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HOTEL NAME
MANGO CREATIVE HOTELS
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WHY MANGO HOTEL ?
Mango Hotel comes with a concept of budgethotel. It is one of the cheapest hotels in SOUTH
MUMBAI with ultra modern services andcomfortable accommodation. Stay in MangoHotel and enjoy with our personalized services.
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DISTANCE
Mango Hotel in MUMBAI is located at
MARINE DRIVE. It is connected very closely to
the CST Railway Station (15 mins), being
approximately 23 km from the InternationalAirport and Domestic Airport.
Mango hotel is situated in the heart of South
mumbai city & it is near by the commercialhubs.
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OUR HOTEL
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OUTLAYOFHOTEL
Ground floor-universal reataurant
cultural restaurants
1st floor-*Punjabi
*south Indian*Gujarati
2nd floor-*Marathi
*Sindhi
* Rajasthani3rd floor-*Suites
4th & 5th floor-*rooms
6th floor- *entertaintment section
7th floor- *Gym & Spa
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TECHNICAL SPECIFICATION
125 guest rooms, including:
25 suites 100 atrium-facing rooms with private
balconies, large bay windows
6 full-service restaurants which includes
Mango Punjabi, sindhi, marwadi, gujrati,
south indian etc, American Cafe,
The Library of Indian Novels, books.
Comics etc.
2 pass time eateries - The Coffee Bean,
and Godiva Chocolatier. (Bakery)
Retail stores including Mango mall -,
Mango Clothing for women's fashions,
mango jewelry shop, Delta Gifts Store,
Children's Boutique,
.
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PROMOTION
PRINT MEDIA NEWSPAPERS,MAGAZINES,
BROADCAST MEDIA T.V., RADIO
Social media -Face book page
o Outdoor media
Hoardings
Baloon advertisement
CHIEF GUEST MR. ANNA HAZARE !
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Mango Budget Hotel Facilities:
Terrace Restaurant Taxi Service (Pick n Drop)
Guide service
Laundry Service
Conference Facilities
Doctor on Call
24 hr Coffee Shop
Parking Facility
Travel Desk
Business Centre
GYM Facility
Library Internet Facility
Swimming pool
Gaming Parlour
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TARIFF PLANS
ROOM TYPE SINGLE OCCUPANCY DOUBLE OCCUPANCY
MANGO ONE PLAN RS. 999 RS. 1499
STANDARD RS. 2499 RS. 2999
DELUXE RS. 2999 RS. 3600
SUPER DELUXE RS. 3999 RS. 4999
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OUR ROOMS
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THAI SPA
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MANGO MEMBERSHIP/ LOYALTYCARD
10% discount on room tariffs
20% discouunt on food (a la carte)
Loyalty card-
From the 2nd visit of the customer, he/she shall geta loyalty card with benefits .
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SPECIAL OFFERS FOR MANGO
MEMBERS
1. DISOUNT OF 5 % FOR 2 PEOPLE ON TARIFF
PLANS
2. DISCOUNT OF 10 % ON DINNING FOR 4 OR MORE
PEOPLE
3. UPTO 25 %DISCOUNT ON PARTY ORDERS FOR 10
PEOPLE OR MORE.
4.FREE MANGO CAB SERVICE
5.SPECIAL DISCOUNTS AT THE MANGO BAR, PUB,COFEE SHOP .
6.DISCOUNTS AND OFFERS ON MANGO GYM, SPA,
SWIMMING POOL, SPORTS CORNER etc.
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MANGO BAR AND PUB
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CULTURAL RESTAURANTS
MANGO (NORTH INDIAN) - PUNJABI
MANGO (SOUTH INDIAN)
MANGO GUJRATI
MANGO MARATHI MANGO SINDHI
MANGO RAJASTHANI
PRICES OF ALL CULTURAL RESTAURANTS
(STARTS:-CHILD:299 & ADULT:499)
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MANGO PUNJABI
Special punjabi thalis Bhangra dance
Background Punjabi music
-An unbelievable kind of
dhabha environment
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MANGO SOUTH INDIAN
Special buffet system
South Indian
performances
Waiters dressed in southIndian theme
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MANGO GUJRATI
SPECIAL DANDIA ROUND SPECIAL GUJRATI FOOD WAITERS DRESSED IN GUJUTHEME BUFFET SYSTEM
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MANGO MARATHI
BUFFET SYSTEM MARATHI FOLK MARATHI BACKGROUND MUSIC SPECIAL MARATHI CHEF
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MANGO SINDHI
SPECIAL SINDHI BACKGROUND
MUSICS
MUSICS WILL ALSO BE PLAYED AS
PER CUSTOMERS CHOICE
VARIETY OF SINDHI DISHES SINDHI STYLE AMBIENCE
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MANGO RAJASTHANI
RAJASTHANI BUFFET
WAITERS IN RAJHASTHANI
THEME
CUSTOMERS WILL GET
RAJASHANI PAGDIS.
RAJASTHANI DANCE
PERFORMANCES.
RAJASTHANI STYLE AMBIENCE
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UNIVERSAL RESTAURANT
Any vegetarian/ non-vegetarian cuisine.
Jain food
Prices :reasonable & affordable
One touch away service
24 hrs service
4pm to 7pm-10% discount
LAUGHTER SHOWS
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INNOVATION & SPECIAL SERVICES
Button Services
Location - our hotel is located near a college area..
Banquet hall where around 80 - 100 people (celebrity arrangement for
weddings)
Special person as a Translator for simple communication specially for
foreign tourists.
Special Bus and Guide provided for travelling across Mumbai.
Midnight Buffet available from 12 am to 4 am at 50 % (for regular crowd),
60 % for (mango members), and 70 % for (loyalty customers) discount.
Special round of competition among customers
Feedback-friendly website Multicultural staff & multilingual staff
Special cracker show during new year, and Diwali
Free fish spa therapy(only for suite holders)
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Surprise gifts for customers in cultural section
Separate kitchens for vegis, non vegis and for jains.
Currency exchange counter
Jacuzzi in deluxe and super deluxe rooms.
MANGO MULTIPLEX IN HOTEL (10% DISCOUNT
FOR MEMBERS) PRICES FLAT RS.100/-
MANGO CAB SERVICES FOR PICK UP AND DROP
BACK AT AIRPORT AND RAILWAY STATIONS
RESPECTIVELY
FREE MANGO DRINKS SERVED AT THE CHECK IN
o ESCALATORS, CAPSULE LIFTS
MASSAGE CHAIRS IN suite ROOMS
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UNIQUE SERVICES
Magic Shows for Kids, Dramas, Belly Dancing Showsand various other forms of entertainment programs putup on a daily basis at suitable timings.
Sports events, such as tournaments.
Shopping Mall with sale seasons
Special mango dishes made during summer at affordablerates, such as mango cakes, puddings, drinks, shakes,ice creams etc.
Pre Booking Discounts and on the spot check infacilities available.
Mobile Apps for Android, Blackberry, apple istore, OVIstore, Windows Marketplace etc. and various mobiledevices for free.
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MANGO DISHES
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MANGO COUPLE
All Couples who have booked ahoneymoon suite for 4 nights or
more shall get the 5th night
complimentary !
Entry in the Mango Pub absolutely
free throughout their stay !
Mango cab decorated with heart
shaped baloons
Rooms with heart shaped beds
Romantic music played for couplesin mango restaurants live by our
musicians !
1 movie FREE at mango multiplex !
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FUTURE PROSPECTS
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CONCLUSION
Our hotel is one of the affordable hotels as we
provide higher facilities at affordable prices. Ourtarget customers are middle class and upper middleclass people.
Our main aim is not only profit, but also customersatisfaction.
Market reputation and Goodwill mean a lot to us.
The memories the customers take home after
spending a wonderful time at our hotel !
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CONTACT US
OUR WEBSITE
WWW.MANGOHOTELS.COM
OUR 24/7 HOTLINE NUMBER LANDLINE
22789456,
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