Post on 03-Aug-2016
description
Logistics advice, storage, picking, cross-docking,
transportation, and national and international distribution
Logistic Services Presentation
Your Partner in Integrated Logistics
Logistics advice, storage, picking, cross-docking,
transportation, and national and international distribution
Victransa began its activity in 1984 as a
goods transportation company.
As a result of sustained growth we currently
have modern facilities in Vic (headquarters), as
well as our own branches with warehouses in
Madrid and Valencia, with 50,000 cubic metres
of storage volume.
As a transport company, we have a fleet of 125
transport vehicles and a team made up of
some 200 professionals who are passionate
about our clients’ satisfaction.
Since 2002 we have expanded our activity as a
Logistics Operator specialising in the storage
and management of your goods, at a national
level.
Our commitment, based on your trust, thanks to
the integration with the client and the excellence
of our service, enables us to be a leading
company in the logistics and transportation
sector.
Presentation
Logistics advice, storage, picking, cross-docking,
transportation, and national and international distribution
At Victransa we have a maxim; to be perceived by
our clients as an integral part over their
organisation.
For this reason, we have the flexibility to adapt
and incorporate the options that our client needs,
based on our experience as a logistics operator
specialising in the storage, management and
distribution of products.
Trust, excellence and cost-effectiveness are
the mainstays of our service
A passion for Logistics
Trust
Our warehouse has the highest level of control, security and
compliance with the strict legal standards required for stored
products.
We have 24 hour surveillance, an enclosure that is
completely closed, and with a "food defence", self-
protection/fire, systems, ISO 9001 quality and ISO 14001
environment certificates.
Integrated service
To our large capacity warehouse in Vic, with over 14 years’
experience since 2002, we add the knowledge and know-how
of more than 30 years as a transport company, offering the
possibility of an integrated storage and transportation service
with a powerful and experienced team.
Cost-effectiveness
We want to be a company that is of value to your business,
providing competitive advantages for our clients.
VICTRANSA
CLIENT SATISFACTION
CLIENT LOYALTY
EXCELLENCY IN THE
SERVICE
Values
Transparency; in our commercial and operational
relationships.
Trust; sleep easy, your merchandise is safe and as
well-cared for as in your own home.
Integration; we are one more part of your
organisation, we integrate our team of professionals
as one part of your organisational resources.
Responsibility; with our social, ethical and
environmental commitments aimed at the
sustainability of people, the environment and
society in general.
Privacy; the information about your products is
properly safeguarded and preserved with our
commitment to confidentiality.
Logistics advice, storage, picking, cross-docking,
transportation, and national and international distribution
Mission
To offer our clients integrated logistics solutions
they can trust, contributing the maximum value to
their storage and transport requirements.
Vision
To be a logistics operator of repute on a national
level, providing solutions that are adaptable to
your needs and a reliable service that encourages
client loyalty.
Our commitment
Logistics advice, storage, picking, cross-docking,
transportation, and national and international distribution
General organisation
Operational-logistics organisation
Logistics advice, storage, picking, cross-docking,
transportation, and national and international distribution
Logistics process
Logistics advice, storage, picking, cross-docking,
transportation, and national and international distribution
Diagram of the internal logistics chain Goods entry process CLIENT
VICTRANSA CARRIER
PACKING LIST ENTRY ALERT
WAREHOUSE
OK
WAREHOUSE ADMINISTRATION
WAREHOUSE
WAREHOUSE ADMINISTRATION
WAREHOUSE ADMINISTRATION
WAREHOUSE ADMINISTRATION
• Optional sending of Proof of Unloading certificate to the client.
OK NO Inform the Customer
Inform the Customer
• Receipt of documentation
• Endorse carrier documentation
• Endorse carrier documentation • Unloading • Locate in “Waiting Area” • Validate physical goods received • Assign physical location in warehouse
• Label package • Assign physical location
• Enter entry in Warehouse Management program • Edit Labels
Logistics advice, storage, picking, cross-docking,
transportation, and national and international distribution
Diagram of the internal logistics chain Goods exit process CLIENT
ADMINISTRATION
WAREHOUSE
CARRIER VICTRANSA
• Receipt of Order • Enter details in Warehouse Management System • Check stocks • Edit “Exit Preparation” documentation
• Fetch product from the Warehouse • Prepare the delivery in accordance with the client’s conditions o Type of load (full – partial) o Picking o Packing - Labelling
• Locate in “Exit Dispatch Area”
WAREHOUSE
• Vehicle loading • Hand over of dispatch documentation • Driver signs Transportation Hand-over Satisfaction Note
ORDER EXIT ALERT
ADMINISTRATION
WAREHOUSE
OK NO Inform the Client
• Exit consolidation • Creation of dispatch documentation • Carrier documentation endorsement
OK
Inform the Client
WAREHOUSE • Optional sending of hand-over communication to the client.
Logistics advice, storage, picking, cross-docking,
transportation, and national and international distribution
Information about our warehouse
• Strategic location
• Availability for managing logistics from other
locations nationwide
• Palletising capacity of over 8,200 pallets
• Use of cutting-edge warehouse management
programs using radiofrequency (retractable to 11
metres high)
• Loading height up to 14 metres
• Height of location adaptable to the height of the
packaging
• Maximum width of location 250 cm
• Maximum depth of shelves up to 120 cm (EU
and American pallets)
Management experience and capacity At Victransa we have the management
experience and capacity in the sector that allows
us to adapt to your requirements and be one
more in your organisation.
Logistics advice, storage, picking, cross-docking,
transportation, and national and international distribution
• All products in general (not ADR goods)
• Products suitable for contact with food
• Products for animal consumption
• Products that require ASNDHC registration for
storage and transportation
• Subdivision by sectors to ensure that product
incompatibilities do not occur
Our warehouse is adapted for the
following products
At Victransa we have the management
experience and capacity in the sector that
allows us to adapt to your requirements and
be one more in your organisation.
Management experience and capacity
Logistics advice, storage, picking, cross-docking,
transportation, and national and international distribution
Work equipment
We have a wide range of vehicles for the internal
management of the products:
• Electric pallet-lifting trucks with folding platform
• Front-loading electric fork-lift trucks
• Retractable trucks
Management experience and capacity
At Victransa we have the management
experience and capacity in the sector that
allows us to adapt to your requirements and be
one more in your organisation.
Connectivity
We have equipment that incorporates radio
communications, offering real time information on
the operations carried out in the warehouse.
In this way we can inform our clients of their
inputs, outputs, locations, stock inventories and
the conditions of products.
Logistics advice, storage, picking, cross-docking,
transportation, and national and international distribution
Our equipment includes RF (radio frequency)
terminals offering up-to-date, controlled and
moment by moment information about the
operations that we are carrying out.
Management experience and capacity
At Victransa we have real-time information that
can be adapted to the needs of our clients,
allowing us to integrate ourselves as one more
part of their organisation.
Logistics advice, storage, picking, cross-docking,
transportation, and national and international distribution
For clients who wish to have an external
warehouse for logistic activities involving
refunding, recovering or returning goods due to
refusal, non-conformity or rejection by the recipient
or user, Victransa offers comprehensive logistics
management in reverse for their transportation,
management and storage.
Reverse logistics services
Producer /
Distributor
User /
Consumer
DIRECT LOGISTICS
REVERSE LOGISTICS
Benefits
• Simplification of the processes associated with
returns, refunds and claims
• Tranquillity of external management, agreed
according to the client's requirements and carried
out by a company expert in logistics management
• Reduction of internal costs associated with
reverse logistics processes.
Logistics advice, storage, picking, cross-docking,
transportation, and national and international distribution
1. A system for managing the Logistics Chain that
is flexible, adaptable and customisable to the
requirements of each client.
2. Having the latest connectivity systems that will
allow information and data transmission at the
moment that is real and reliable.
3. Allowing the traceability needed to ensure
that the user knows the history of the
transactions made.
4. Generating reports which allow the analysis
and monitoring of KPIs, performance indicators,
etc.
We place at your disposal our most
advanced technologies of management,
communication and information, above and
beyond an SGA.
We adapt our work systems to your
requirements so that you perceive them as
your own, considering 4 basic parameters:
The most advanced technologies
3. Monitoring the management of inputs and outputs
4. Stock management and storage operations.
5. Behaviour according to our clients’ requirements,
FIFO, LIFO, FEFO, batches, kits
1. Coding of items/products and traceability.
2. Monitoring the management of stocks
(palletising, packaging, locations, status)
Thanks to parameterisation and a password for
each client, it allows us to offer individually and
via the web:
Logistics advice, storage, picking, cross-docking,
transportation, and national and international distribution
We personalise your logistics management
Logistics advice, storage, picking, cross-docking,
transportation, and national and international distribution
We personalise your logistics management Examples
Real time viewing of the different work loads and
the status of orders and dispatches
Calculation of cost-effectiveness per
operator, client, KPIs
Different stock situations (available, reserved,
failed quality control, etc.) Traceability
Inputs as a result of importing data using EDI,
txt, XML, Excel
Incident management
Generating an incident at the moment of its
receipt, request, relocation, attaching an image
of the same and communicating it at the time
to the client.
Logistics advice, storage, picking, cross-docking,
transportation, and national and international distribution
We provide value for your logistics
Automatic tasks
We generate an automatic and parameterised
communication protocol for each client
depending on their information requirements,
e.g. sending an e-mail message on dispatching
an order, periodical sending by e-mail of
stocks, etc.
Personal manager
To make it feel like a close and trusted service,
Victransa assigns a personal manager to each
client to attend to and solve all their queries
and consultations related to their goods and
products.
This service encourages a closer and more
personal relationship with our clients.
Logistics advice, storage, picking, cross-docking,
transportation, and national and international distribution
Victransa, a complete human team
at your service.
Our team works in an integrated way and with
maximum involvement to offer solutions suited to
your requirements
Customer care
DACC
This department combines the departments of
customer attention and sales in a coordinated
way, offering a direct contact service with our
clients in order to resolve issues related to
commercial aspects, logistics management
and after-sales, much like a Call Centre.
Victransa, has a Corporate Management
department in order to ensure compliance with
applicable legal and regulatory requirements.
Logistics advice, storage, picking, cross-docking,
transportation, and national and international distribution
Commitment to quality,
safety and the environment
Registers • General Health Register, as a transporter of
food and food additives.
• Health Registry of Food Industries and
Products, as a carrier from Catalunya.
• Health register for the transportation and
storage of animal sub-products not destined for
human consumption, and products deriving from
these (ASNDHC).
Certificate Management Systems • Quality Management System ISO 9001
• Environment Management System ISO 14001
Since its inception, VICTRANSA has been a
company specialising in the transportation of
goods.
The Logistics Operator service arose with the
aim of providing a more convenient, safe and
reliable integrated service, incorporating the
services of transportation agency and
warehouse into a single organisation/partner.
Victransa integrates its logistics and
transportation services as a single team,
applying its knowledge and experience in order
to achieve an excellent service that meets our
clients’ requirements and expectations, into a
single interlocutor.
Logistics advice, storage, picking, cross-docking,
transportation, and national and international distribution
Distribution of products /
goods
Logistics advice, storage, picking, cross-docking,
transportation, and national and international distribution
Presentation of Logistics Services
Your Partner in Integrated Logistics