Case Presentation (1)

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Gainesville Scooter Services Sammy Boursiquot Megan Lundequam Katie Thorp Rachel Garrity Shiselle Povedano Regan Lee Omarley Spence Major Key | Consulting

Transcript of Case Presentation (1)

Page 1: Case Presentation (1)

Gainesville Scooter Services

Sammy Boursiquot Megan Lundequam Katie ThorpRachel Garrity Shiselle Povedano

Regan Lee Omarley Spence

Major Key | Consulting

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Internal Strategy

External Strategy

Financials

Conclusion

Analysis

Agenda

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Analysis

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Key Questions

How do we best organize the

company structure to maximize efficiency

and enhance company culture?

How do we utilize facets of the company to

increase market share?

Analysis | Internal | External | Financials | Conclusion

APPENDIXNDKJDEJFEFJEJFEJFJEOEJFEFEJFEJFEJNFEIJFEJFEIEJEIF

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PILLARS Service Integrity Passion

Reliability Efficiency Innovation

Analysis | Internal | External | Financials | Conclusion

APPENDIXNDKJDEJFEFJEJFEJFJEOEJFEFEJFEJFEJNFEIJFEJFEIEJEIF

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Decision Matrix

Analysis | Internal | External | Financials | Conclusion

Decision Criterion

Time Cost Feasibility Values

HR manager

New location

Team volunteering

Old slogan

Few helmets

Cut benefits

Hire new staff

Pos

sibl

e S

olut

ions

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Decision Matrix

Analysis | Internal | External | Financials | Conclusion

Decision Criterion

Time Cost Feasibility Values

HR manager

New location

Team volunteering

Old slogan

Few helmets

Cut benefits

Hire new staff

Pos

sibl

e S

olut

ions

APPENDIXNDKJDEJFEFJEJFEJFJEOEJFEFEJFEJFEJNFEIJFEJFEIEJEIF

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Internal Strategy

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APPENDIXNDKJDEJFEFJEJFEJFJEOEJFEFEJFEJFEJNFEIJFEJFEIEJEIF

HUMAN RESOURCE MANAGER

Assess Internal Efficiency

Quarterly HRM Meetings

Possible Layoffs?

Analysis | Internal | External | Financials | Conclusion

Hiring Human Resource Manager

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APPENDIXNDKJDEJFEFJEJFEJFJEOEJFEFEJFEJFEJNFEIJFEJFEIEJEIF

INSIGHT DIVERSITY ENRICHMENT

Analysis | Internal | External | Financials | Conclusion

Diversity Training Doesn’t Work

“In firms where training is mandatory or emphasizes the threat of lawsuits,

training actually has negative effects on management diversity.”

Best Practices or Best Guesses? Assessing the Efficacy of Corporate

Affirmative Action and Diversity Policies

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Analysis | Internal | External | Financials | Conclusion

Diversity Taskforce

Mentorship Program

GSS Family

Cancel “Free-lunch Friday”

Monthly Mentor/ Mentee Socials

INSIGHT DIVERSITY ENRICHMENT

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Making GSS a

FamilyIntramural

Company Teams

Fantasy Football League

March Madness League

Monthly Game Night

“Meet The Management”

Analysis | Internal | External | Financials | Conclusion

Personalized Office Decorations

INSIGHT WORK ENRICHMENT

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APPENDIXNDKJDEJFEFJEJFEJFJEOEJFEFEJFEJFEJNFEIJFEJFEIEJEIFGIVING BACK TO THE COMMUNITY, TOGETHER

Check to Charitable

Cause

Present Check as a Team

Analysis | Internal | External | Financials | Conclusion

Service Social

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GIVING BACK TO THE COMMUNITY

Hosted at Local

Schools

Teach Kids How to

Ride Bikes

Community Barbeque

Community is Served

GSS Grows as a Team

Analysis | Internal | External | Financials | Conclusion

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External Strategy

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APPENDIXNDKJDEJFEFJEJFEJFJEOEJFEFEJFEJFEJNFEIJFEJFEIEJEIF

GOODBYE OLD SLOGAN, WELCOME THE PEOPLE’S SLOGAN

Analysis | Internal | External | Financials | Conclusion

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APPENDIXNDKJDEJFEFJEJFEJFJEOEJFEFEJFEJFEJNFEIJFEJFEIEJEIF

New Website Launch

Analysis | Internal | External | Financials | Conclusion

http://gvillescooterservice.wix.com/gss4

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IT’S THE PEOPLE… ON SCOOTERS Increase Investment in Fuel

Efficient Scooters

EXPAND CUSTOMER BASE

Buyback Program:Store Credit 10% > Cash

Return

Analysis | Internal | External | Financials | Conclusion

APPENDIXNDKJDEJFEFJEJFEJFJEOEJFEFEJFEJFEJNFEIJFEJFEIEJEIF

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Like, Share, or Tag GSS

in a Social Media Post

HOT DEALS FOR EVERYONE

Analysis | Internal | External | Financials | Conclusion

15% Off Helmet

Provide a Review of Our

Service on Facebook or Yelp

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WE CARE ABOUT YOUR SAFETY

Spend

$90,000 on Safety Equipment

Analysis | Internal | External | Financials | Conclusion

Theoretical Actual

Pric

e of

50

0 H

elm

ets

$180,000

$10,000

Market Price

APPENDIXNDKJDEJFEFJEJFEJFJEOEJFEFEJFEJFEJNFEIJFEJFEIEJEIF

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LOCATION EXPANSION

Expand to New Location: GSS Outlet

Low Price Range, Fuel Efficient Models Hugo Garcia Named Store Manager

Near Gainesville High

School

IncreaseAccessibility for

Low Income Citizens

ProvidesNew Market

Shares

Analysis | Internal | External | Financials | Conclusion

APPENDIXNDKJDEJFEFJEJFEJFJEOEJFEFEJFEJFEJNFEIJFEJFEIEJEIF

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APPENDIXNDKJDEJFEFJEJFEJFJEOEJFEFEJFEJFEJNFEIJFEJFEIEJEIF

Outlet

Main Branch

LOCATION EXPANSION

Analysis | Internal | External | Financials | Conclusion

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Financials

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Analysis | Internal | External | Financials | Conclusion

Branding+2.0%Company Morale

+2.0%

Servant Leadership+100.0%

Then vs. Now

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APPENDIXNDKJDEJFEFJEJFEJFJEOEJFEFEJFEJFEJNFEIJFEJFEIEJEIF

Then vs. Now

Analysis | Internal | External | Financials | Conclusion

Branding+2.0%

Company Morale+2.0%

Servant Leadership+100.0%

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PROFIT MARGIN

Replace Tax

Professional

With

Accountant

More Varied

Knowledge of

Accounts

Analysis | Internal | External | Financials | Conclusion

Enact

Appropriate

Benefits &

Bonuses

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Conclusion

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APPENDIXNDKJDEJFEFJEJFEJFJEOEJFEFEJFEJFEJNFEIJFEJFEIEJEIF Year 1 Year 2 Year 3

Eli Brant takes pos.

Volunteering

New location

Charitable donation

Hire HR

Hire Accountant

Mentoring Program

Launch Social Media

“Meet the Manager”

Timeline

Analysis | Internal | External | Financials | Conclusion

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Thank You For Your Time Sammy Boursiquot Katie Thorp

Rachel Garrity Omarley Spence

Regan Lee Shiselle Povedano

Megan Lundequam

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Appendix

★ Key Questions★ Pillars★ Matrix★ Human Resource Manager★ Diversity Enrichment★ Community / Service★ Logo★ Website★ Expansion of Customer Base★ Hot Deals★ Safety★ Location Expansion★ Location Map★ Budget★ Timeline

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Image Crediting & Sourcing● http://www.paychex.com/a/i/articles/benefits-help-recruit-and-retain-best-employees.jpg ● http://trailnet.org/category/bicycling/youth-bicycle-programming/● http://www.businesstimes.com.sg/life-culture/teaching-kids-the-life-skill-of-cycling● https://hbr.org/2012/03/diversity-training-doesnt-work ● http://scholar.harvard.edu/dobbin/files/2007_contexts_dobbin_kalev_kelly.pdf ● https://www.cfa.harvard.edu/cfawis/Dobbin_best_practices.pdf ● http://www.fastcompany.com/3042932/strong-female-lead/diversity-training-myths-your-company-needs-to-drop-now ● https://www.myleather.com/c/wholesale-Outlaw-Helmets/2/131.html●