Emqp - Pixipnet Presentation

7/30/2019 Emqp - Pixipnet Presentation

1/35

Enterprise Mobile Quality of Service Platform


2/35

Company Information

Founded 2001 in Munich, Germany

Round about 40 employees in 4 Countries

Expertise in Software Development

Expertise in Business Intelligence

Expertise in Telecommunication Sector

Products for Quality Service Management

Products for Direct Marketing

Worldwide Sales & Integration PartnerNetwork

Strategic Partnerships with

Business Objects

SUN Microsystems

Sunrise Telecom

Imobix


3/35

Why Active Testing


4/35

Permanently increasing complexity of service world

HSDPA

Voice

SMS

Supp. Serv.

WAP

MMS

Value Added

Streaming

Video Tel.

IPTV

VoIP

Music Serv.

Video Serv.

UMTS

Voice

SMS

Supp. Serv.

WAP

MMS

Value Added

Streaming

Video Tel.

GPRS

Voice

SMS

Supp. Serv.

WAP

MMS

GSM

Voice

SMS

Supp. Serv.

GSM

Voice

1992 1994 2000 2004 2007


5/35

MOBILE

DEVICES

CONTENT

NETWORKEQUIPMENT

IT SYSTEMSSERVICE EQUIPMENT

Less customer satisfaction

Revenue reduction

Increasing operational costs

Long time to market

Complexe heterogene infrastructure

Many single points of failure


6/35

How to manage the challange?


7/35

Call Center1



8/35

Call Center1


2 Passive Monitoring


9/35

Call Center1


2 Passive Monitoring

3 Active Testing


10/35

Active Testing Fields

Test new network components

New service introduction

Service changing

Revenue assurance

Global Roaming tests (inbound / outbound)

Customer experience Management

Error detection before customers do (alarming)

KPI / KQI SLA Management

Transaction-based Services

Blackberry Services

Voice Quality

Service Benchmarking

Handset Benchmarking

Video telephony

Push to talk

E-commerce Applications

Portal testing

VAS Testing

Voicemail

IVR


11/35

pixip.net Qos Solutions


12/35

User ExperienceManagement

E2E ServiceMonitoring

VAS Testing

Portal Testing

Content Validation

Streaming & VideoQuality

Drive Testing

Speech & AudioQuality

Benchmarking

In-Device Testing

BlackBerry Testing

Service Testing

Roaming Quality

Revenue Assurance

KPI/ KQI Monitoring

Benchmarking

KPI/ KQI Monitoring

CUSTOMER NETWORK HANDSET SERVICEPORTAL CONTENT

Different problems, different solutions, one single QoS platform


13/35


14/35

System Overview


15/35

Wide range of testing possibilities

System Users

- using web browser -

CORE NETWORK TEST PROBES

CENTRAL MANAGEMENT PLATFORM

SIM ARRAY

Applications

Service Enablers

Core Network

SCCP

MAP

Gb

A

INAP

ISUP

STATIONARY DISTRIBUTEDTESTING

Test DefinitionMonitoringReportingTicketing

MOBILE UNATTENDEDTESTING

STANDALONE (ON DEMAND)TESTING

MiniPUX

PUXBenchmarking

SIM CardProfile

SOAP/SSH/XCP

IP

S0

Uu

Um

Uu

Um

ON DEVICE TESTING- User Friendly -

Test Definition


16/35

The most comprehensive testing environment

Test Scenario Library

Basic Call

Supplementary Services

IVR

Voice Quality

Push To Talk

VoIP

SMS

VMS

MMS

WAP

Email, IM

HTTP

Video Telephony

Video Quality

RTSP

DSL

GSM, GPRS, UMTS, HSXPA

IN/CAMEL

Portal Testing

Value Added Services

USSD

Handset Simulation

TestCaseLibrary


17/35

Portal & VAS Testing

..over WAP GatewaySubscriber..

Check content adaption

Check content optimization

Check dead links recursively

Check VAS transactions

Age check

Encoding check

Transfer duration check

Device profile management

..to the portal

Portals

PORTALS

News Customer Shop Music Video

VAS Services Logo Download Movie Preview Music Download...

Basic Services WAP SMS MMS HTTP FTP Email


18/35

Zero Administration

Reusable Scenario Definition

Remote Software Update

3 Layer Watchdog

Remote Probe Control

Control over SMS

Remote Configuration

Web based Environment

Central Application Server

Plugn play probes

Unattended Test Probes

Zero Administration Features


19/35

Wireless (OTA) distributed testing

SMSC

SMPP

SHOP SOLUTION

CONTROL OVER SMSTEST RESULTS

UPLOAD

GPRS/UMTS

NO LAN CONNECTION


20/35

Wireless (OTA) distributed testing

SMSC

SMPP

SHOP SOLUTION

CONTROL OVER SMSTEST RESULTS

UPLOAD

GPRS/UMTSGPRS/UMTS

MOBILE / DRIVE TESTINGNO LAN CONNECTION


21/35

Remote Ad Hoc Testing

SOAP/SSH/XCP

IPIP

IP

IP

STANDALONE (ON DEMAND)

TESTING

Remote On Demand Testing

Access to worldwide distributed Test Probes

Rapid Test Parameter changing

Rapid Test Scenario Design

Design Once, Run EverywhereScenario Exchange with CU via XML


22/35

Global (Inbound / Outbound) Roaming Solution

Test Definition

SIM CardProfile

SIM Array


23/35

Platform sharing - cost saving

CENTRAL MANAGEMENTPLATFORM

predestinated for mobile provider groups

central web based management platform and database

personalized access

resource management

separated test probes

separated SIM Arrays

USER GROUP

USER GROUP

USER GROUP

USER GROUP


24/35

XROAMMore then 250 networks in

over 700 locations inmore then 75 countries


25/35

On Device Testing

SOAP/SSH/XCP

Uu

Um

ON DEVICE TESTING- User Friendly -

Test Definition

CENTRAL MANAGEMENTPLATFORM

IP

Pixip.net, the first vendor of on device testing

More real user experience

Device based information

User friendly testing

On Device Result Integration

Wide range of supported platforms


26/35

Test Result Analysis


27/35

KPI / KQI Monitoring

Multi-leveled monitor view

Grouping based on type of service(SMS, MMS, WAP,etc.)

Grouping based on underlying networktechnology (GSM, GPRS, UMTS,etc.)

Service view all services at a glance

Operator view all operators at a glance

Inbound and outbound view

Direct access from a real-time to a historic view(use past experiences to support analysis)

KPI / KQI based monitoring


28/35

Drill Down Capability

UMTS Service View

UMTS MessagingError Detection

Service

Structure

UMTS EmailMMS Notify

TRACES


29/35

Active Passive Bridge


30/35

GIS View


31/35

Alarming & Ticketing

Wide range of alarming technologiessuch as SMS, SNMP, Email, JMS

Flexible alarm definition

Problem tracing using an integrated

ticketing system

Taking advantage of previousexperiences

Analysing problem to lowest detaillevel with the support of actual userdata (xCDR) Sunrise Telecom

Integration

Collaboration at the ticketing andreporting level, using team work tohelp resolve a problem.


32/35

KPI / KQI Reporting

Daily, Weekly, Monthly Reports

Ad Hoc Reporting

Report export features

Report distribution features

KPI / KQI based reporting(SLA Management)

Report archiving features

Report collaboration communicate about specific errors

Drill-down features

Integrated product from the leading BusinessIntelligence provider, Business Objects.


33/35

Drill Down Capability

Drill Down Level - DAY

Service NavigationKPI View - Monthly View

Report Collaboration

Single Test Data


34/35

Test Probes

Highly stable test unit

Fan-less chassis Design

2 PCMCIA slots for two Air Interfaces

Ethernet /2 COM / 4 USB / Audio

Operating Temperature:-15~70 degree C

Anti-vibration up to 6 g rms / Anti-shock up to 100g

Watchdog controlled

OTA Server communication capability

GPS support

SIM Multiplexer ready

19 inch chassis

4 Watchdog controlled test probes

8 PCMCIA slots for up to 8 Air Interfaces

GPS support

Built in DSL Router with VPN and local firewall

SIM-Multiplexer ready

4 External Antenna connectors

Fast Ethernet Connections (internal / external)

Mini PUX PUX III


35/35

Thank you for your attention

Emqp - Pixipnet Presentation

Documents

Transcript of Emqp - Pixipnet Presentation