Memoria Sostenibilidad 2012

28
DLDNWB@ OL UNU_LJBGBIBO@O 7=07

Transcript of Memoria Sostenibilidad 2012

Page 1: Memoria Sostenibilidad 2012

7/27/2019 Memoria Sostenibilidad 2012

http://slidepdf.com/reader/full/memoria-sostenibilidad-2012 1/28

HKHC^L@ FK ZCZVKILNLALF@F

>40>

Page 2: Memoria Sostenibilidad 2012

7/27/2019 Memoria Sostenibilidad 2012

http://slidepdf.com/reader/full/memoria-sostenibilidad-2012 2/28

Jciskoulr a` s`tlsg`jjlúi fk acs jalkitks

kxlok ic súac m`jkr a`s jcs`s nlki,

t`hnlìi ics cnalo` ` pkis`r a`s jcs`s hkbcr 

Page 3: Memoria Sostenibilidad 2012

7/27/2019 Memoria Sostenibilidad 2012

http://slidepdf.com/reader/full/memoria-sostenibilidad-2012 3/28

LIFLJK

0. I[KZV^@ KHT^KZ@ 4>

0.0. J`rt` fk a` Flrkjjlúi 4>

0.>. Kstr`tkol` 4:

0.:. Hlslúi, vlslúi y v`acrks 46

0.6. Tkra fk a` cro`ilz`jlúi y kstrujtur` 4;

0.6.0. Ichnrk fk a` cro`ilz`jlúi 4;

0.6.>. Mlstcrl` 4;

0.6.:. Trcfujtcs y/c skrvljlcs 47

0.6.6. Kstrujtur` cpkr`tlv` fk a` cro`ilz`jlúi 4=

0.6.;. Hkrj`fcs ` acs quk slrvk a` cro`ilz`jlúi 040.6.7. Flhkislúi fk a` cro`ilz`jlúi 0>

0.6.?. J`hnlcs sloilj`tlvcs fur`itk ka pkrlcfc junlkrtc pcr a` hkhcrl` 0>

0.6.=. Trkhlcs y flstlijlciks rkjlnlfcs 06

0.;. Úro`ics fk ocnlkric 0;

0.7. ka`jlúi k lhpalj`jlúi jci acs orupcs fk litkrìs 07

>. JCNK^V[^@ FK A@ HKHC^L@ 0?

>.0. Tkra fk a` hkhcrl` 0?

>.>. @aj`ijk y jcnkrtur` fk a` hkhcrl` 0?

:. LIFLJ@FC^KZ 0=

:.0. Kjciúhljcs 0=

:.0.0. Kitcric kjciúhljc 0=

:.0.>. W`acr kjciúhljc okikr`fc y flstrlnulfc 0=

:.0.:. Tcaètlj`, pràjtlj`s y prcpcrjlúi fk o`stcs ` prcvkkfcrks acj`aks 0=

:.0.6. Cnbktlvcs kstr`tìoljcs 0=

:.>. @hnlkit`aks 0<

:.>.0. Zlstkh` fk okstlúi `hnlkit`a 0<

:.>.>. H`tkrl`aks utlalz`fcs, pcr pksc c vcauhki 0<

:.>.:. Tcrjkit`bk fk h`tkrl`aks utlalz`fcs quk sci v`acrlz`fcs >4:.>.6. Tksc tct`a fk rkslfucs okikr`fcs >4

:.>.;. Liljl`tlv`s p`r` rkfujlr ka lhp`jtc `hnlkit`a fk acs prcfujtcs >0

:.:. Zcjl`aks >>

:.:.0. Fksoacsk pcr tlpc fk tr`n`bc, jcitr`tc y rkolúi >>

:.:.>. Ta`itlaa` y rct`jlúi hkfl` fk khpak`fcs >:

:.:.:. V`s` fk `nskitlshc, kikrhkf`fks prckslci`aks, fè`s pkrflfcs >:

:.:.6. Trchkflc fk mcr`s fk crh`jlúi a `ðc pcr khpak`fc >6

6. V@NA@ FK LIFLJ@FC^KZ FKA OACN@A ^KTC^VLIO LILVL@VLWK (O^L) >;

Page 4: Memoria Sostenibilidad 2012

7/27/2019 Memoria Sostenibilidad 2012

http://slidepdf.com/reader/full/memoria-sostenibilidad-2012 4/28

Jci a` punalj`jlúi fk a` hkhcrl` fk scstkilnlalf`f fka >40>, T^CP[LHL@, Z.@. rk`rh` ui` vkz hàs

su jchprchlsc y rkspcis`nlalf`f rkitk a` scjlkf`f. Ki kst` hkhcrl` sk prkskit`i acs rksuat`fcs

fk iukstr` khprks` fur`itk ka >40> ki acs àhnltcs scjl`a, hkflc`hnlkit`a y kjciúhljc. Kaac sk

tr`fujk ki ui kbkrjljlc fk tr`isp`rkijl` quk prktkifk jchuilj`r ` tcfcs acs orupcs fk litkrìs

(khpak`fcs, jalkitks, prcvkkfcrks, jchuilf`f, ktj.) a`s `jtu`jlciks hàs rkakv`itks rk`alz`f`s

fur`itk kstk kbkrjljlc, y su jcitrlnujlúi a fks`rrcaac scstkilnak.

Tksk `a jcitkxtc oacn`a fk jrlsls kjciúhlj` quk `òi kxlstk, pcfkhcs licrh`r quk acs rksuat`fcs kjciúhljcs fka `ðc >40>

m`i slfc s`tls`jtcrlcs, or`jl`s `a or`i kqulpc muh`ic jci ka quk jcit`hcs. Mkhcs s`nlfc okstlci`r kjlkitkhkitk iukstrcs

rkjurscs, jcisloulkifc ui` khprks` rkit`nak, jchpktltlv` y rkspcis`nak.

@rcit`hcs ka >40: jci lauslúi y jci ka jchprchlsc fk hkbcr`r fè ` fè` iukstr` khprks`. Ks a`ncr fk tcfcs y j`f` uic fk acs

khpak`fcs fk Trcqulhl`, jciskoulr ui` khprks` scstkilnak y jchprchktlf` jci a` scjlkf`f.

Jchc Flrkjtcr Okikr`a fk T^CP[LHL@, Z.@., hk slkitc crouaacsc fk pcfkr prkskit`r iukstr` skouif` hkhcrl` fk scstkilnlalf`f.

Kst` hkhcrl` fknk `yuf`rics ` lr hkbcr`ifc jcitliu`hkitk k litkor`ifc, j`f` vkz hàs, `spkjtcs fk scstkilnlalf`f ki j`f`

ui` fk iukstr`s `jtlvlf`fks.

J`raks Ciyús fk Ta`ifcalt O`rjè`,

I[KZV^@KHT^KZ@

HKHC^L@ FK ZCZVKILNLALF@F >40> | >

Page 5: Memoria Sostenibilidad 2012

7/27/2019 Memoria Sostenibilidad 2012

http://slidepdf.com/reader/full/memoria-sostenibilidad-2012 5/28

Trcqulhl` flspcik fk ui h`p` kstr`tìoljc, pa`sh`fc ki

ka ju`frc fk h`ifc litkor`a, y fk ui prcor`h` fk okstlúi

litkor`f` (j`alf`f, hkflc`hnlkitk y rlksocs a`ncr`aks).

Ki fljmc h`p` kstr`tìoljc, sk fkiki acs cnbktlvcs

kstr`tìoljcs fk a` khprks` p`r` acs prúxlhcs `ðcs ki a`s

sloulkitks pkrspkjtlv`s2 i`ijlkr`, fk jalkitks y hkrj`fcs,

fk prcjkscs litkrics y fk lhpuasc (pkrsci`s, tkjicacoè` ycro`ilz`jlúi-prcjksc).

Acs cnbktlvcs fkilfcs lijauyki2 lhpuasc ` acs p`èsks

kstr`tìoljcs, prcspkjjlúi ki iukv`s àrk`s fk ikocjlc,

hkbcr lhpa`it`jlúi okcoràj`, jrkjlhlkitc ki jrcs-skaalio

y vcauhki, `uhkitc fk a` prcfujtlvlf`f (prcjkscs hàs

kjlkitks y cptlhlz`jlúi fk prcfujtcs), pa`i rka`jlci`a jci

p`rtikrs, ktj.

T`rtk fk acs cnbktlvcs fkilfcs ki ka pa`i kstr`tìoljc sk

m`i kv`au`fc tkilkifc ki jukit` acs lhp`jtcs kjciúhljcs,hkflc`hnlkit`aks y scjl`aks quk pukfki okikr`r, t`itc

pcsltlvcs jchc iko`tlvcs.

Ka prcor`h` fk okstlúi litkor`f` fka >40> lijauyk cnbktlvcs

fka slstkh` fk okstlúi fk a` j`alf`f, fka hkflc `hnlkitk y

fk acs rlksocs a`ncr`aks. Kitrk kaacs kijcitr`hcs2 cntkijlúi

fk a` ktlqukt` kjcaúolj` ki a` iukv` o`h` JCIT@JE p`r`

a`v`ifkrè`, iukvcs prcfujtcs p`r` a` sustltujlúi fk a`

cs`t`jlúi `hcr` pcr i`ictkjicacoè`, rkfujjlúi fka usc

fk sust`ijl`s pkalorcs`s p`r` a` s`auf c ka hkflc`hnlkitk

hkfl`itk a` rkcrhua`jlúi fk prcfujtcs, flshliulr kajcisuhc fk kiv`sks, rkutlalz`jlúi fk rkjurscs, `uhkitc fk

a` crh`jlúi fk acs khpak`fcs, rkfujjlúi fk acs `jjlfkitks

a`ncr`aks, ktj.

Acs cnbktlvcs kspkjlj`fcs m`i skrvlfc fk n`sk ki ka

prcjksc fk ka`ncr`jlúi fk a` hkhcrl` y fka pa`i fk `jjlúi.

KZV^@VKOL@

HKHC^L@ FK ZCZVKILNLALF@F >40> | :

0.>. Kstr`tkol`

Page 6: Memoria Sostenibilidad 2012

7/27/2019 Memoria Sostenibilidad 2012

http://slidepdf.com/reader/full/memoria-sostenibilidad-2012 6/28

HLZLÚIWLZLÚIW@AC^KZ

HLZLÚI Trcqulhl` `nrlj` y jchkrjl`alz` kspkjl`alf`fks quèhlj`s `pcrt`ifc scaujlciks litkor`aks p`r` jcitrlnulr `a prcorksc

fka Zkjtcr Lifustrl`a k Listltujlci`a y `a nlkikst`r fk a` scjlkf`f.

WLZLÚI Fksfk 0<?0 `nrlj`hcs kspkjl`alf`fks quèhlj`s y fks`rrcaa`hcs slstkh`s fka hàs `atc ilvka, skourcs, rkspktucscs jci

a`s pkrsci`s y ka hkflc `hnlkitk y jci ka hkicr jcstk oacn`a pcslnak p`r` junrlr a`s ikjkslf`fks fk Mlolkik y Vkjicacoè`

Puèhlj` fka hkrj`fc listltujlci`a k lifustrl`a.

I[KZV^@ GLACZCGÈ@2 Z`tls`jkr a`s ikjkslf`fks fka jalkitk.

W@AC^KZ2

Gakxlnlalf`f-`f`pt`nlalf`f2 Ki Trcqulhl` kitkifkhcs

quk j`f` khprks` ks òilj`. Tcr ksc tcfcs iukstrcs skrvljlcs

t`hnlìi ac sci, or`jl`s su tct`a gkxlnlalf`f y f`pt`nlalf`f.

Kspkjl`alz`jlúi2 @pcrt`hcs scaujlciks quk sk `f`pt`i

kspkjèj`hkitk j`f` ui` fk a`s prcnakhàtlj`s fk iukstrcs

jalkitks.

Tkrsci`alz`jlúi2 Jcicjkr a` prcnakhàtlj` fk j`f` jalkitk

ic ks sujlkitk. Ks prkjlsc prcuiflz`r ki j`f` j`sc jchc

sl sk tr`t`sk fka òiljc, p`r` crkjkr slkhprk a` hkbcr scaujlúi.

G`jtcr muh`ic2 T`r` icsctrcs f`r skrvljlc ks hujmchàs quk crkjkr kxjkakitks prcfujtcs. A` rka`jlúi jci ka

jalkitk, ka jchprchlsc, ktj. crh`i p`rtk fk ac quk icsctrcs

kitkifkhcs jchc skrvljlc oacn`a.

Kj`jl`2 Iukstr`s `jjlciks kstài slkhprk kij`hli`f`s `

jciskoulr a` kxjkakijl` ki a`s rka`jlciks litkri`s y kxtkri`s

fk iukstr` khprks`.

Liicv`jlúi2 A` liicv`jlúi ics pkrhltk `pcrt`r scaujlciks,

`palj`jlciks y slstkh`s fk okstlúi quk sk `f`pt`i

jcist`itkhkitk ` ui kitcric j`f` vkz hàs j`hnl`itk

crkjlkifc ka hkbcr ilvka tkjicaúoljc.

HKHC^L@ FK ZCZVKILNLALF@F >40> | 6

0.:. Hlslúi, vlslúi y v`acrks

Page 7: Memoria Sostenibilidad 2012

7/27/2019 Memoria Sostenibilidad 2012

http://slidepdf.com/reader/full/memoria-sostenibilidad-2012 7/28

MLZVC^L@

0<?0 Bcskp H`rl` Ciyús fk Ta`ifcalt l Zkrr`ncu, liokilkrcquèhljc fk Z`rrlä, jcistltuyk a` khprks` ka >? fk icvlkhnrk.

0<?6 A`s prlhkr`s rka`jlciks jchkrjl`aks jci Jmlak.

0<=0 04 ðcs fkspuìs fk su uif`jlúi, Trcqulhl` sk tr`sa`f`` a`s jtu`aks list`a`jlciks, j`rrktkr` fk Tr`ts i²7, Wlj.

0<<7 Zk jrk` ui` sujurs`a ki Jun` y sk kst`nakjki rka`jlciksjchkrjl`aks jci ^kpònalj` Fchlilj`i`.

0<<? Trcqulhl` sk kxp`ifk ki H`rrukjcs y khplkz`i a`srka`jlciks jchkrjl`aks jci Jcst` ^lj`.

0<<=Zk cntlkik a` jkrtlj`jlúi fk J`alf`f LZC <440, cntkilkifcui` vkit`b` jchpktltlv` p`r` a` cro`ilz`jlúi, hkbcr`ifc kauijlci`hlkitc fka ikocjlc y a` okstlúi fka rlksoc.

0<<< Trcqulhl` sk kxp`ifk ki Hìxljc.

>444 Zk jrk` a` al`a Trcqulhl` Jcst` ^lj`.

>440 Jci ka i fk hkbcr`r acs lhp`jtcs hkflc`hnlkit`aks

y juhpalr jci a` akolsa`jlúi ki h`tkrl` fk hkflc `hnlkitk,Trcqulhl` cntlkik a` jkrtlj`jlúi fk Hkflc hnlkitk LZC 06440.Kstk hlshc `ðc, Trcqulhl` sk kxtlkifk ki @rokal`, Jcachnl`y Wkikzuka`5 y sk uif` Trcqulhl` Fchlilj`i`.

>44> Trcqulhl` liljl` rka`jlciks jchkrjl`aks ki J`nc Wkrfk.

>44; A` cro`ilz`jlúi cntlkik a` jkrtlj`jlúi fka Zlstkh`fk Okstlúi fk a` Z`auf y a` Zkourlf`f A`ncr`a, CMZ@Z 0=440,fkhcstr`ifc ui ja`rc jchprchlsc jci a` skourlf`f fkapkrsci`a y jcitrlnuykifc ` jrk`r ui pukstc fk tr`n`bc hàsskourc. Kstk `ðc Trcqulhl` jrk` a` khprks` TP@ (TrcfujtcsPuèhljcs @v`iï`fcs [ilpkssc`a, ki Tcrtuo`a y sk kxp`ifkki T`i`hà, jrk`ifc ui` iukv` al`a Trcqulhl` Litkri`jlci`a.

>44< Trcqulhl` sk kxp`ifk ki Vòikz.

>400 I`jk Trcqulhl` Trcfutcs Pulhljcs fc Nr`sla, Z.@. rutc

fk a` Bclit Wkiturk jci a` khprks` Pulhls`, Z.@.

Mcy Trcqulhl`  ks hujmc hàs quk ui` khprks` quèhlj`.Tcr kaac, pcfkhcs crkjkr ka hkbcr skrvljlc cptlhlz`ifc acsrksuat`fcs hkfl`itk a` tkjicacoè` lifustrl`a y fk alhplkz`.

HKHC^L@ FK ZCZVKILNLALF@F >40> | ;

0.6.>. Mlstcrl`

0.6. Tkra fk a` cro`ilz`jlúi y kstrujtur`0.6.0. Ichnrk fk a` cro`ilz`jlúi

T^CP[LHL@, Z.@.

Page 8: Memoria Sostenibilidad 2012

7/27/2019 Memoria Sostenibilidad 2012

http://slidepdf.com/reader/full/memoria-sostenibilidad-2012 8/28

T^CF[JVCZZK^WLJLCZ

A` liicv`jlúi ks a` n`sk fk iukstrc jrkjlhlkitc y uic

fk acs prlijlp`aks v`acrks quk fkik a` acscè` fk a`

khprks`, rkgkbàifcsk ki iukstr` crh` fk tr`n`b`r y

kitkifkr a`s ikjkslf`fks fka hkrj`fc.

Jciskoulr a` s`tls`jjlúi fk acs jalkitks kxlok ic súac m`jkr

a`s jcs`s nlki, t`hnlìi ics cnalo` ` pkis`r a`s jcs`s hkbcr

p`r` skr j`p`jks fk okikr`r iukv`s lfk`s, quk ics pkrhlt`i

`pcrt`r scaujlciks y slstkh`s liicv`fcrks quk sk `f`ptki

` ui kitcric j`f` vkz hàs j`hnl`itk, crkjlkifc ka hkbcr

ilvka tkjicaúoljc, a` h`ycr skourlf`f p`r` ka usu`rlc y ka

hàxlhc rkspktc pcr ka Hkflc @hnlkitk.

A` liicv`jlúi ks ui pla`r kstr`tìoljc quk `kjt`

tr`isvkrs`ahkitk ` tcf` a` jchp`ðè` y ` su kitcric. Jci

ac ju`a, ka j`ràjtkr liicv`fcr fk Trcqulhl` ic sk jkitr`

òilj`hkitk ki ka `spkjtc tìjiljc. Tcr kaac, a` jchp`ðè`

m` rk`alz`fc ui` rhk `pukst` pcr a` liicv`jlúi ` ilvka

cro`ilz`tlvc, jci a` jrk`jlúi fk Jchltìs fk Fks`rrcaac fk

Ikocjlc, fk j`ràjtkr tr`isvkrs`a y huatlflsjlpali`r, quk

pkrhltki pcrt`r ui` vlslúi hàs hpal` ki tcf`s a`s kt`p`s

fka prcjksc fk liicv`jlúi.

Jalkitks, prcvkkfcrks, `scjl`jlciks skjtcrl`aks, jkitrcs

tkjicaúoljcs, uilvkrslf`fks, ktj. p`rtljlp`i fk iukstrc

prcjksc fk liicv`jlúi, `pcrt`ifc iukv`s lfk`s y

jcicjlhlkitcs quk `yuf`i `a fks`rrcaac fk prcfujtcs

y slstkh`s jci v`acr flkrkijl`a, fk `at` jchpktltlvlf`f,

scstkilnaks y quk sk `itljlp`i ` a`s ikjkslf`fks fka

hkrj`fc.

HKHC^L@ FK ZCZVKILNLALF@F >40> | 7

0.6.:. Trcfujtcs y/c skrvljlcs

Page 9: Memoria Sostenibilidad 2012

7/27/2019 Memoria Sostenibilidad 2012

http://slidepdf.com/reader/full/memoria-sostenibilidad-2012 9/28

Ka prcjksc fk liicv`jlúi pkrhltk fks`rrcaa`r prcfujtcs

y slstkh`s jci ka hàxlhc kqulalnrlc kitrk a` kjlkijl`

prcfujtlv`, a` skourlf`f fka prcjksc y a` rkfujjlúi fk

acs lhp`jtcs hkflc`hnlkit`aks. A` scstkilnlalf`f ks

puks ui kakhkitc ja`vk ki a` kstr`tkol` fk ikocjlc fk

Trcqulhl`, jcitrca`ifc ju`aqulkr lhp`jtc pctkijl`a scnrk

ka hkflc`hnlkitk y a` skourlf`f fk a`s pkrsci`s ‚y` sk`i

khpak`fcs, jalkitks c a` scjlkf`f ki okikr`a-.

A` `jtlvlf`f fk L+F+l fk a` jchp`ðè` sk cj`alz` ki ka

fks`rrcaac fk prcfujtcs y slstkh`s liicv`fcrks quk

hkbcr`i a` kjlkijl` fk acs prcjkscs ` tr`vìs fka `mcrrc

fk rkjurscs, khpak`ifc h`tkrl`s prlh`s rkicv`naks,

h`xlhlz`ifc a` skourlf`f y rkfujlkifc khlslciks y

rkslfucs ` ac a`roc fk tcfc ka jljac fk vlf`.

Jkitrc fk livkstlo`jlúi2

Trcqulhl` jukit` jci ui jchpaktc Jkitrc fk Livkstlo`jlúi

quk ak pkrhltk rk`alz`r ui jcitliuc tr`n`bc fk livkstlo`jlúi

y fks`rrcaac fk iukvcs slstkh`s y prcfujtcs, `pcrt`ifcscaujlciks quk sk `f`pt`i ` acs rkqulsltcs hàs kxlokitks

fk j`f` prcjksc.

Iukstrc Jkitrc fk Livkstlo`jlúi, unlj`fc ki a` skfk jkitr`a

fk Trcqulhl` ki Wlj (N`rjkaci`), jukit` jci a`s sloulkitks

list`a`jlciks2

• A`ncr`tcrlc fk Livkstlo`jlúi y fks`rrcaac

• Ta`it`s plactc fk `palj`jlúi

• A`ncr`tcrlcs fk @slstkijl` Vìjilj`

• A`ncr`tcrlc fk Jcitrca fk J`alf`f

• A`ncr`tcrlc @iàalsls Glsljcquèhljc fk ou`s

• A`ncr`tcrlc Jcitrca Hljrcnlcaúoljc

• A`ncr`tcrlc fk Liokilkrè`, fcifk sk rk`alz` ka fks`rrcaac

y a`s prukn`s plactc fk acs slstkh`s fk fcslj`jlúi y

jcitrca

Kstcs a`ncr`tcrlcs kstài supkrvls`fcs pcr ui kqulpc

tìjiljc kspkjl`alz`fc y huatlflsjlpali`r. Puèhljcs, nlúacocs,

liokilkrcs, vktkrli`rlcs, tkjiúacocs fk `alhkitcs, kitrk

ctrcs5 sk cjup`i fka fks`rrcaac jcitliuc fk iukvcs

prcfujtcs y slstkh`s, sè jchc fk a` hkbcr` fk acs jtu`aks,

jci ka i fk f`r rkspukst` acs j`hnl`itks rkqukrlhlkitcs

fka hkrj`fc, y jci ui` ja`r` crlkit`jlúi ` a` s`tls`jjlúifka jalkitk.

Jchkrjl`alz`jlúiFks`rrcaac

@iàalsls fk vl`nlalf`f

Jcijkpjlúi fklfk`s y jcijkptcs

Gukitks2• Jalkitks• Trcvkkfcrks• @scjl`jlciks skjtcrl`aks• [ilvkrslf`fks• Jkitrcs tkjicaúoljcs

Ikjkslf`fks fka hkrj`fc2• J`alf`f, jcstk, kjlkijl` fk

prcjkscs.• Jcisuhc fk rkjurscs2

kikroè`, ou`, h`tkrl`s prlh`s(flspcilnlalf`f, pcxlhlf`f,...).

• Lhp`jtcs hnlkit`aks2khlslciks, rkslfucs kiv`sks,

`ou`s rkslfu`aks, acfcs, mukaa`fk j`rncic...

• Zkourlf`f fk prcjksc• Zkourlf`f `alhkit`rl`

^kqulsltcs ako`aks• Trcfujtc2 rk`jm, nlcjlf`s,

jcshìtljcs, fktkrokitks, JAT,@F^, Kjca`nka... y GF@/[ZF@

• Hkflc`hnlkit`aks (khlslciks,rkslfucs, `ou`s, kiv`sks,...),skourlf`f

• Fks`rrcaac tìjiljc• G`nrlj`jlúi plactc• Trukn`s fk j`hpc• Okstlúi fcjuhkit`a y

icrh`tlv`

^ksuat`fc2• Hkbcr` y cptlhlz`jlúi fk

prcfujtcs y skrvljlcs• Iukvcs prcfujtcs y

skrvljlcs• Hkbcr` fk prcjkscs

litkrics y kxtkrics

HKHC^L@ FK ZCZVKILNLALF@F >40> | ?

Page 10: Memoria Sostenibilidad 2012

7/27/2019 Memoria Sostenibilidad 2012

http://slidepdf.com/reader/full/memoria-sostenibilidad-2012 10/28

[ILF@FKZ FK IKOCJLC FK T^CP[LHL@ KZT@Ð@2

[ilf`f fk Mlolkik2

Jkitr` su `jtlvlf`f ki ka fks`rrcaac y `palj`jlúi fk scaujlciks fk

mlolkik p`r` tcf`s a`s kt`p`s fk a` j`fki` alhkit`rl`, fksfk su liljlc

ki a`s kxpact`jlciks `orcpkju`rl`s m`st` ka jcisuhlfcr i`a.

Flvlslúi jcakjtlvlf`fks2 kst`ur`jlúi

Flvlslúi alhkit`rl`2 Kxpact`jlciks o`i`fkr`s k Lifustrl` alhkit`rl`

[ilf`f fk Vkjicacoè` Puèhlj`2

Vr`t`hlkitc supkrjlks hktàalj`s

Vkjicacoè` y okstlúi fka ou`

Vr`ispcrtk y utchcjlúi

H`itkilhlkitc lifustrl`a

[NLJ@JLÚI FK A@ ZKFK2

Gànrlj` prlijlp`a2

Jtr`. fk Tr`ts, i² 7

4=;44 WLJ (N`rjkaci`)

Kh`la2 prcqulhl`Dprcqulhl`.jch

www.prcqulhl`.jch

I@V[^@AKR@ FK A@ T^CTLKF@F

\ GC^H@ B[^ÈFLJ@2

Zcjlkf`f @iúilh`

HKHC^L@ FK ZCZVKILNLALF@F >40> | =

0.6. 6. Kstrujtur` cpkr`tlv` fk a` cro`ilz`jlúi

GLAL@AKZ \ BCLIV-WKIV[^KZ2

T^CP[LHL@ TC^V[O@A, [ILTKZZC@A, AF@

(Tcrtuo`a)

Zujmka-Trcqulhl` (Jun`)

Trcqulhl`, [email protected]

Trcqulhl` Fchlilj`i`, Z.@.

TM Trcqulhl` Jcst` ^lj`, Z. @.

Trcqulhl` Trcfutcs Pulhljcs Fc Nr`sla Z. @.

Page 11: Memoria Sostenibilidad 2012

7/27/2019 Memoria Sostenibilidad 2012

http://slidepdf.com/reader/full/memoria-sostenibilidad-2012 11/28

T^CP[LHL@ KIKA H[IFC

HKHC^L@ FK ZCZVKILNLALF@F >40> | <

Zkfk

Jkitrcs prcfujtlvcs

Fkako`jlciks

Zkfk

Wlj

Jkitrcs prcfujtlvcs

Nr`sla

Jcst` ^lj`

Jun`

Jmlak

^kpònalj` Fchlilj`i`

Fkako`jlciks

@ifcrr`

@rokal`

J`nc Wkrfk

Jcachnl`

Gr`ijl`

H`rrukjcs

Hìxljc

T`i`hà

Tcrtuo`aVòikz

Wkikzuka`

Page 12: Memoria Sostenibilidad 2012

7/27/2019 Memoria Sostenibilidad 2012

http://slidepdf.com/reader/full/memoria-sostenibilidad-2012 12/28

Jcijkslci`rlcs y t`aakrks hkjàiljcs2 Trcqulhl` crkjkslstkh`s p`r` s`tls`jkr tcf`s a`s `palj`jlciks m`nltu`aks kikst` lifustrl` (a`v`fc fk vkmèjuacs, pktrcak`fc fk hctcrks,fksp`r`i`fc fk j`rrcjkrè`s, alhplkz` fk sukacs, fkj`p`fc ygcjua`jlúi fk plitur`s, nscrjlúi fk vkrtlfcs,…), tr`vìs fkui` prcpukst` pkrsci`alz`f` y crlkit`f` a` jciskjujlúi fkacs hàxlhcs kstàif`rks fk j`alf`f.

Khprks`s fk skrvljlc2 Iukstr` kxpkrlkijl` y jcicjlhlkitcfka skjtcr ics pkrhltk jcit`r jci slstkh`s flskð`fcs p`r`j`f` ui` fk a`s `palj`jlciks fk mlolkik rkjurrkitks kia`s Khprks`s fk Zkrvljlc. Ki Trcqulhl` pkrsci`alz`hcstcf`s a`s prcpukst`s, crlkitàifca`s ` a` jciskjujlúi fkacs hàxlhcs kstàif`rks fk j`alf`f, fkitrc fk ui h`rjcfcifk a` prctkjjlúi fk a` s`auf y ka hkflc `hnlkitk sciuif`hkit`aks.

Kst`jlciks fk skrvljlc2 Trcqulhl` prcpcik `a skjtcr ui`scaujlúi litkor`a quk lijauyk a` o`h` hàs jchpakt` fkjcisuhlnaks fk a`v`fc, jci prcfujtcs liicv`fcrks fk

kakv`fc rkiflhlkitc, rkspktucscs jci a`s supkrjlks fkavkmèjuac y ka hkflc`hnlkitk, y `fkju`fcs ` tcfc tlpcfk prcjkscs fk a`v`fc `utchàtljc y h`iu`a, prcfujtcs ykqulpcs p`r` a` alhplkz` y fkslikjjlúi fk tcf`s a`s àrk`sfk a` kst`jlúi (plst`s, jkrr`hlkitcs, tlkif`s, n`r, zci`s fk

ka`ncr`jlúi fk `alhkitcs,…), prcfujtcs p`r` ka a`v`fcfk h`sjct`s ki kst`jlciks fk skrvljlc jci rkjlja`fcr`c fkpur`fcr` fk `ou`, jcitrca fk Akolcikacsls ki tcf`sa`s zci`s jci puavkrlz`jlúi fk `ou`, jchprcn`jlúi fkauijlci`hlkitc y fka kst`fc okikr`a, `iàalsls èsljc-quèhljcy hljrcnlcaúoljc fka `ou` y jcitrca fk jcifujtlvlf`f y pMfka ou` rkjlja`f` c fkpur`f`, jcitrca fk jcisuhcs y stcjes,y jurscs fk crh`jlúi.

Kxpact`jlciks o`i`fkr`s2  Jcit`hcs jci ui` fla`t`f`kxpkrlkijl` ki kstk skjtcr, pcr ac quk prkskit`hcs a` scaujlúihàs kj`z y rkit`nak fk crh` liflvlfu`alz`f`, o r`itlz`ifcuics ilvkaks mlolìiljcs úptlhcs, `sè jchc ka juhpalhlkitcfk a` akolsa`jlúi vlokitk. Vcfc kaac jciaakv` a` cptlhlz`jlúifk prcjkscs y jcstks fk alhplkz` y fkslikjjlúi, jci uihèilhc lhp`jtc hkflc`hnlkit`a y a` hàxlh` skourlf`fp`r` acs usu`rlcs.

Mcstkakrè`2 Trcqulhl` ks a` prlhkr` y òilj` h`rj` qukflskð` ui` prcpukst` litkor`a p`r` Mcstkakrè`. Lijauyk

a`s scaujlciks mlolìilj`s kspkjèj`s p`r` j`f` ui` fk a`szci`s fka mctka2 rkjkpjlúi, m`nlt`jlciks y `skcs, n`rks yrkst`ur`itks, jcjli`s, a`v`ifkrè`, plsjli`s y tr`t`hlkitc fk`ou` fk jcisuhc muh`ic. Zlkhprk jci a`s vkit`b`s fk tkikrui òiljc prcvkkfcr.

HK^J@FCZ

HKHC^L@ FK ZCZVKILNLALF@F >40> | 04

0.6.;. Hkrj`fcs ki acs quk slrvk a` cro`ilz`jlúi

Page 13: Memoria Sostenibilidad 2012

7/27/2019 Memoria Sostenibilidad 2012

http://slidepdf.com/reader/full/memoria-sostenibilidad-2012 13/28

Lifustrl` `alhkit`rl` y nknlf`2 Trcqulhl` nrlif` a`sscaujlciks mlolìilj`s ikjks`rl`s p`r` o`r`itlz`r ka or`fcfk alhplkz` y fkslikjjlúi rkqukrlfc ki a`s flkrkitks`palj`jlciks fk a` lifustrl` fk @alhkitcs Trcjks`fcs.Vcfc kaac s`tls`jlkifc a`s kxlokijl`s p`rtljua`rks fk j`f`pa`it` y prcpcrjlci`ifc ` acs jalkitks ui` o`h` jchpakt`fk prcfujtcs y kqulpcs, y ka skrvljlc y `skscr`hlkitcpkrsci`alz`fc.

Lifustrl` fka hkt`a2 T`r` ka skjtcr fk a` Lifustrl` fka Hkt`aprcpcikhcs ui` scaujlúi oacn`a, jkitr`f` ki a` cptlhlz`jlúifk acs jcstks fk prcjksc hkfl`itk ka usc fk a` tkjicacoè`hàs `v`iz`f` k liicv`fcr`, y n`s`f` ki a` hkbcr` jcitliu`,a` crh`jlúi y ka skrvljlc prkvkitlvc, `pcrt`ifc nkikjlcsquk lijlfki ki a` okstlúi hkflc`hnlkit`a, a`ncr`a y fkkxpact`jlúi fk acs jalkitks.

A`v`ifkrè`2 Trcqulhl` crkjk `a skjtcr ui jcibuitc fkscaujlciks p`r` cntkikr ui jcrrkjtc a`v`fc y fkslikjjlúifk acs tkblfcs, nusj`ifc a` kjlkijl` fk acs prcjkscs fkj`f` a`v`ifkrè`, cptlhlz`ifc acs rkjurscs kikroìtljcs yhlilhlz`ifc ka lhp`jtc scnrk ka hkflc `hnlkitk.

Tktrcquèhlj` y kikroìtlj`s2 Crlkit`hcs iukstr`sscaujlciks ` a` hkbcr` fk a` rkit`nlalf`f p`r` acs jalkitks y `a` cntkijlúi fk acs hàxlhcs ilvkaks fk j`alf`f. Junrlhcs a`s

`palj`jlciks fk acs flkrkitks tr`t`hlkitcs p`r` acs jlrjultcsfk rkrlokr`jlúi, jciskrv`jlúi y h`itkilhlkitc fk j`afkr`s,fkpur`jlúi fk `ou`s, cshcsls, h`itkilhlkitc lifustrl`a kiokikr`a, k mlolkik pkrsci`a fk tcfcs acs khpak`fcs.

Z`ilf`f y okrlàtrljcs2 Trcqulhl` prcpcrjlci` scaujlcikskspkjèj`s p`r` a`s m`nlt`jlciks fk acs p`jlkitks, àrk`sfk rkjkpjlúi, n`ðcs, p`slaacs, zci`s fk `atc rlksoc, jcjli`s,a`v`ifkrè`, mlolkik h`ics, ktj., crkjlkifc rksuat`fcsúptlhcs. Flspcikhcs fk ui` `hpal` o`h` fk prcfujtcs,ki kspkjl`a fk prcfujtcs fkslikjt`itks, slstkh`s fkfcslj`jlúi, skrvljlc tìjiljc pkrsci`alz`fc, a`ncr`tcrlcsfk `iàalsls y ui rlourcsc skoulhlkitc fka slstkh` @TTJJjci a` lhpa`it`jlúi fk pa`iks fk alhplkz` y fkslikjjlúipkrsci`alz`fcs.

Vr`ispcrtk y a`v`fc fk vkmèjuacs2 T`r` s`tls`jkr tcf`sa`s ikjkslf`fks fka skjtcr, Trcqulhl` prkskit` ui`prcpukst` litkor`a quk lijauyk ka suhlilstrc fk tcfcs acsjcisuhlnaks fk a`v`fc jci prcfujtcs liicv`fcrks fkkakv`fc rkiflhlkitc, rkspktucscs jci a`s supkrjlks fkavkmèjuac y ka hkflc`hnlkitk, y `fkju`fcs ` tcfc tlpc fk

prcjkscs fk a`v`fc `utchàtljc (tòikaks y trkiks) y h`iu`a(ncxks), jcitrca fk jcisuhcs y stcjes, jcitrca fk a` j`alf`ffka a`v`fc, y, crh`jlúi.

HKHC^L@ FK ZCZVKILNLALF@F >40> | 00

Page 14: Memoria Sostenibilidad 2012

7/27/2019 Memoria Sostenibilidad 2012

http://slidepdf.com/reader/full/memoria-sostenibilidad-2012 14/28

Iòhkrc fk khpak`fcs2 >>4 khpak`fcs ki Ksp`ð`^kf fk vkit`s2 hàs fk ?4 tìjiljcs jchkrjl`aks kspkjl`alz`fcsZupkrjlk fk a`s list`a`jlciks2 0<.444 h>

776 crhua`jlciks, hàs fk 0444 rkkrkijl`sTrcfujjlúi iu`a2 >;.444 Vh@ah`jkiks y flstrlnulfcrks unlj`fcs ` tr`vìs fk tcfc katkrrltcrlc i`jlci`a 

0.6.?. J`hnlcs sloilj`tlvcs fur`itk ka pkrlcfc junlkrtc pcr a` hkhcrl`

Fur`itk ka >40>, T^CP[LHL@ m` rk`alz`fc acs sloulkitks j`hnlcs2

• @hpal`jlúi y hkbcr` fk acs flkrkitks `ah`jkiks fk prcfujtcs quèhljcs ki a`s list`a`jlciks fk a` skfk jkitr`a.• Iukv`s aèik`s fk kiv`s`fc.• Iukvcs slstkh`s k list`a`jlciks p`r` a` prkvkijlúi y a` prctkjjlúi ki j`sc fk lijkiflc.• Lhpa`it`jlúi fk ui iukvc slstkh` licrhàtljc K^T (Z@T).• Lhpa`it`jlúi fk ui Zlstkh` fk Okstlúi fk @ah`jìi (ZO@) pcr `flcrkjukijl`, uhkit`ifc a` `nlalf`f fk a` tr`z`nlalf`f

fk iukstrcs prcfujtcs, a` prcfujtlvlf`f y a` cptlhlz`jlúi fk ksp`jlc ki ka `ah`jìi.

;0,?₡ ₡

7=,>$

06,7₡

0<,:0$

:?,4₡

6=,=$

VCV@AO^[TC

VCV@ALIVK^I@JLCI@A

KZT@Ð@

FLHKIZLCIKZ

Hlaaciks fk Kurcs

Hlaaciks fk Fúa`rks

WKIV@Z I@JLCI@AKZ K LIVK^I@JLCI@AKZ@JV[@AKZ KI HLAACIKZ - @ÐC >40>

I[KWCZ T^CF[JVCZ2Fks`rrcaacs rk`alz`fcs pcr Trcqulhl`2

Acs prlijlp`aks prcykjtcs fk fks`rrcaac fk iukvcs prcfujtcsy slstkh`s quk m` `rcit`fc a` jchp`ðè` fur`itk ka >40> skfkt`aa`i jcitliu`jlúi2

Ki ka j`hpc fk a` [ilf`f fk Vkjicacoè` Puèhlj`2

• Trcjkscs fk tr`t`hlkitc fk supkrjlks hktàalj`s

prkvlc `a plit`fc kxkitcs fk cs`tcs, n`s`fcs kii`ictkjicacol`, lijauykifc p`slv`fcs pcstkrlcrkskxkitcs fk jrchc mkx`v`akitk.

• Trcjkscs fk fkj`p`fc fk plitur`s kjcaúoljc, kxkitcsfk jacrurc fk hktlakic. @palj`jlúi pcr lihkrslúi yuatr`scilfcs.

• Fks`rrcaac fk a` o`h` fk prcfujtcs p`r` ka tr`t`hlkitcsupkrjl`a fka `auhlilc prkvlc ` a` plitur`, kxkitcs fkJrchc, y jci jkrtlj`jlúi P[@ALJC@V (@ZKA@J).

• Fks`rrcaac fk a` o`h` fk prcfujtcs p`r` prcjkscs fko`av`ilz`fc ki j`alkitk2 fkskior`sk àjlfc, limlnlfcrksn`ðcs àjlfcs, s`aks fk gux, p`slv`itks, ktj.

Fks`rrcaac fk prcfujtcs p`r` ka tr`t`hlkitcs fk `ou`sfk slstkh`s fk plitur` aèqulf`2 jc`oua`itks, gcjua`itks,`itlkspuh`itks, ktj.

HKHC^L@ FK ZCZVKILNLALF@F >40> | 0>

0.6.7. Flhkislúi fk a` cro`ilz`jlúi

Page 15: Memoria Sostenibilidad 2012

7/27/2019 Memoria Sostenibilidad 2012

http://slidepdf.com/reader/full/memoria-sostenibilidad-2012 15/28

Ki ka j`hpc fk a` [ilf`f fk Mlolkik, ki a` Flvlslúi fk @alhkit`rl` y O`i`fkrè`2

• Zcaujlúi fk mlolkik pcr `spkrslúi (ZM@). Iukvcs prcjkscs fk alhplkz` y fkslikjjlúi fk hcafks, j`b`s y utkislalcs ki a`lifustrl` alhkit`rl`.

• Trctcjcacs fk A+F p`r` m`jkr rkitk ` a` Alstkrl`.• Zcaujlúi litkor`a p`r` a` prkvkijlúi, fktkjjlúi y kalhli`jlúi fk nlcahs.

Ki ka hkrj`fc fk a` [ilf`f fk Mlolkik, fk a` Flvlslúi fk Jcakjtlvlf`fks2

• A`iz`hlkitc fk ui` iukv` o`h` fk prcfujtcs p`r` ka tr`t`hlkitc y ka h`itkilhlkitc fk sukacs.• Fks`rrcaac fk slstkh`s fk rkjupkr`jlúi y `mcrrc fk `ou` y kikroè` ki prcjkscs lifustrl`aks fk a`v`ifkrè`2 TC_K^ Z@WK^

& @P[@ Z@WK^.• @hpal`jlúi fk a` o`h` KJCJCIT@JE p`r` ka a`v`fc utchàtljc fk a` v`blaa` jci ktlqukt` kjcaúolj` Kjca`nka.• Fks`rrcaac fk tkjicacoè` kizlhàtlj` p`r` acs prcjkscs fk a`v`fc tkxtla.• Fks`rrcaac fk slstkh`s iukvcs fk kqulpcs fk fcslj`jlúi, jcitrca y tr`t`hlkitc fk `ou`s fk plsjli`s.

Ctrcs fks`rrcaacs tr`isvkrs`aks quk `kjt`i ` tcf`s a`s Flvlslciks2

• Trcykjtc fk sustltujlúi fka `okitk jchpakb`itk IV@ ki crhua`jlciks fktkrokitks pcr ctrcs jchpakb`itks jci ui hkbcrpkra kjctcxljcaúoljc (nlcfkor`f`nlalf`f, tcxljlf`f, ktj.).

• Trcykjtc fk `fkju`jlúi ` a` Flrkjtlv` / ^koa`hkitc fk Nlcjlf`s.

HKHC^L@ FK ZCZVKILNLALF@F >40> | 0:

T^C\KJVCZ I@JLCI@AKZ K LIVK^I@JLCI@AKZ2

Fur`itk acs òatlhcs ðcs a` jchp`ðè` m` p`rtljlp`fc ki v`rlcs

prcor`h`s i`jlci`aks fk `yuf` ` a` liicv`jlúi y fks`rrcaaclifustrl`a, y` sk` liflvlfu`ahkitk c ki jca`ncr`jlúi jciuilvkrslf`fks, jkitrcs tkjicaúoljcs y khprks`s fk Ksp`ð` yctrcs p`èsks kurcpkcs. Acs Trcykjtcs ki fks`rrcaac fur`itk ka`ðc >40> sci acs sloulkitks2

• JFVL - LFL->4040::? - Iukvc tr`t`hlkitc fk supkrjlksy fkj`p`itks fk plitur` kxkitcs fk jacrurc fk hktlakic

• VC^^KZ P[KWKFC ‚ TVP-04-4>7<= ‚ Kstuflc fk a`vl`nlalf`f fk a` rkfujjlúi fk khlslciks y rkslfucs kiui` pa`it` fk plitur` pyhk.

ZKJVC^KZ KZV^@VKOLJCZ LIF[ZV^L@AKZ ZKL >400 -ZKL-404444->400-60= - Ta`i fk jchpktltlvlf`f fk a`khprks` prcqulhl`

 

@ZCJL@JLCIKZ ZKJVC^L@AKZ2

Jci ka i fk pctkijl`r a` prkskijl` ki acs skjtcrks fkikocjlc fcifk T^CP[LHL@ jkitr` su `jtlvlf`f, a` khprks`

crh` p`rtk fk a`s sloulkitks `scjl`jlciks skjtcrl`aks,jchc t`hnlìi fk sus jchltìs tìjiljcs, p`r` `skour`r sup`rtljlp`jlúi ki a` ka`ncr`jlúi fk icrh`tlv`s, prcpukst`sskjtcrl`aks, ktj.2 • @FKAH@ ‚ @scjl jlúi fk khprks`s fk fktkrokitks y fk

prcfujtcs fk alhplkz , h`itkilhlkitc y `iks.• @VKO ‚ @scjl jlúi tìjilj ksp`ðca fk o`av`ilz`jlúi.• @P[@ ‚ @scjl jlúi ksp`ðca fk khprks`s fk tr`t`hlkitc y

jcitrca fk `ou`s.• @K@ ‚ @scjl jlúi Ksp`ðca fka @auhlilc y Vr`t`hlkitcs fk

Zupkrjlk. Grutc fk a uilúi fk a : `scjl jlciks @ZKA@J,@ZKZ@I y, @IK]T@.• @JCGKZ@A, @scjl jlúi Khprks`rl a Ksp`ðca litkor`f pcr

kitlf`fks fkflj`f`s a Gcrh`jlúi, Jcisuatcrè , A`ncr`tcrlcy @ufltcrè` ki h`tkrl` fk Zkourlf`f @alhkit`rl`

Page 16: Memoria Sostenibilidad 2012

7/27/2019 Memoria Sostenibilidad 2012

http://slidepdf.com/reader/full/memoria-sostenibilidad-2012 16/28

0<<=. Jkrtlj`jlúi fk J`alf`f LZC <440

>440. Jkrtlj`jlúi fk Hkflc @hnlkitk LZC 06440

>44;. Jkrtlj`jlúi fka Zlstkh` fk Okstlúi fk Z`auf y Zkourlf`f A`ncr`a CMZ@Z 0=440

Cjtunrk >44?. Trcqulhl` m` slfc o`a`rfci`f` jci ka prkhlc ` a` ”Hkbcr Khprks` ki ka àhnltc fk a` Liicv`jlúi Vkjicaúolj`“ki a` LW jcivcj`tcrl` fk acs Trkhlcs fk a` Jàh`r` Cjl`a fk Jchkrjlc, Lifustrl` y I`vko`jlúi fk N`rjkaci`, fkako`jlúi fkCsci`.

H`rzc >44=. Trcqulhl` m` slfc o`a`rfci`f` jci ka prkhlc ` a` ”@jtlvlf`f Livkstlo`fcr` ki h`tkrl` fk Mlolkilz`jlúi yAlhplkz` Trckslci`a“ ctcro`fc pcr ka Bur`fc fka Jkrt`hki fk a` LL kfljlúi fk acs ”T^KHLCZ I@JLCI@AKZ FK A@ ALHTLKR@“,jrk`fcs p`r` kx`at`r acs hìrltcs ki a`s pkrsci`s y kitlf`fks pònalj`s y prlv`f`s quk hàs fkst`j`i pcr sus `pcrt`jlciks kika àhnltc fk a` Alhplkz` Trckslci`a k Listltujlci`a.

>40>2 Kstk òatlhc `ðc Trcqulhl` m` rkjlnlfc ka prkhlc ”Hklaakurk Trcorksslci `iiìk >40>“ ctcro`fc pcr TM Orcupk.

0.6.=. Trkhlcs y flstlijlciks rkjlnlf`s

T^KHLCZ \FLZVLIJLCIKZ

HKHC^L@ FK ZCZVKILNLALF@F >40> | 06

Page 17: Memoria Sostenibilidad 2012

7/27/2019 Memoria Sostenibilidad 2012

http://slidepdf.com/reader/full/memoria-sostenibilidad-2012 17/28

HKHC^L@ FK ZCZVKILNLALF@F >40> | 0;

0.;. Úro`ics fk ocnlkric

Jciskbc fk @fhlilstr`jlúi2 Trkslfkitk2 Zr. Bcskp Hª Ciyús fk Ta`ifcalt l Zkrr`ncu

Zkjrkt`rlc2 J`raks Ciyús fk Ta`ifcalt l O`rjè`

Wcj`a2 Wljtcrl` Ciyús l O`rjè`

Trkslfkitk2 Zr. Bcskp Hª Ciyús fk Ta`ifcalt l Zkrr`ncu

Flrkjtcr Okikr`a2 J`raks Ciyús fk Ta`ifcalt l O`rjè`

Zkjrkt`rl` fk Flrkjjlúi2 H`rl` Wlð`s N`rtrli`

Flrkjtcr Gli`ijlkrc, fhlilstr tlvc y fk pkrsci`a2 Hlquka Tulork`out Jchkaa`

Flrkjtcr` fk Okstlúi Litkor`f`2 Hcitskrr`t J`pfkvla` Gr`iquks`

Flrkjtcr Vìjiljc2 J`raks Nkrtr`i` @uslú

Flrkjtcr fk Trcfujjlúi2 Bcskp Wlvkt G`b`

Flrkjtcr fk a` [ilf`f Mlolkik2 Bcsì @itcilc O`aakoc Hàrqukz

Flrkjtcr fk a` [ilf`f Vkjicacoè` Puèhlj`2 Bcskp Vr`vkrl` Jm`urk

Flrkjtcr fk Kxp`islúi Litkri`jlci`a2 Bc`qulhl cskaaú Aa`nrks

Flrkjtcr fk Acoèstlj`2 Bcrfl @yj`rt Wliuks`

^kspcis`nak fk H`rektlio2 Kals`nkt Bcrfä H`t`h`a`

^kspcis`nak VLJ2 Z`itl Wkrf`oukr Z`aìs

FL^KJVC^GLI@IJLK^C,

@FHLILZV^@VLWC\ FK TK^ZCI@A

FL^KJVC^@OKZVLÚI

LIVKO^@F@

FL^KJVC^VÌJILJC

FL^KJVC^ FKT^CF[JJLÚI

FL^KJVC^[ILF@FMLOLKIK

FL^KJVC^OKIK^@A

T^KZLFKIVKFL^KJJLÚI

OKIK^@A

FL^KJVC^[ILF@F

VKJICACOÈ@P[ÈHLJ@

FL KJVC^K]T@IZLÚI

LIVK^I@JLCI@A

FL^KJVC^ACOÈZVLJ@

VLJ^KZTCIZ@NAK

H@^EKVIO

ZKJ^KV@^L@FK FL^KJJLÚI

Jchltì fk Flrkjjlúi2

Page 18: Memoria Sostenibilidad 2012

7/27/2019 Memoria Sostenibilidad 2012

http://slidepdf.com/reader/full/memoria-sostenibilidad-2012 18/28

0.;. ^ka`jlúi k lhpalj`jlúi jci acs orupcs fk litkrìs

T`r` ka`ncr`r kst` hkhcrl` sk m` h`itkilfc ka jcit`jtc jciacs orupcs fk litkrìs quk sk liljlú ki a` prlhkr` hkhcrl`ka`ncr`f` ka `ðc p`s`fc (prcplkt`rlcs, jalkitks, prcvkkfcrks,khpak`fcs, `fhlilstr`jlúi pònalj`, jchuilf`f, al`aks,hkflcs fk jchuilj`jlúi y `scjl`jlciks), jci a` i`alf`f fkjcicjkr sus iukv`s liqulktufks y ikjkslf`fks.

T^CTLKV@^LCZ2

@a skr ui` khprks` `hlal`r, sk h`itlkik jcit`jtc flrkjtc jciacs prcplkt`rlcs, t`itc ki a`s rkuilciks pkrlúflj`s fka Jchltìfk Flrkjjlúi jchc ki ka fè` ` fè` fk a` khprks`. Gcrh`i p`rtkfka Jchltì fk Flrkjjlúi2 ka Flrkjtcr Okikr`a, jchc prcplkt`rlcy jciskbkrc fkako`fc, y ka Trkslfkitk fk a` cro`ilz`jlúi, jchcprcplkt`rlc y uif`fcr fk a` khprks`.

KHTAK@FCZ2Acs j`i`aks fk jchuilj`jlúi quk sk utlalz`i p`r` ka flàacoc jciacs khpak`fcs sci2 rkvlst` jcrpcr`tlv`, pa`ciks licrh`tlvcs,pàoli` wkn, kijukst`s fk jalh` a`ncr`a, t`nakrc fk `iuijlcs,

nuzúi fk suokrkijl`s y, pcr supukstc, ka flàacoc flrkjtc.

Ctr` ukitk fk jchuilj`jlúi fk a`s fkh`if`s k liqulktufksfka pkrsci`a ks ka jchltì fk khprks`. Fljmc jchltì kstàcrh`fc pcr iukvk hlkhnrcs jci acs juàaks sk m` kst`nakjlfcui` jchuilj`jlúi gulf` y pkrlúflj`.

JALKIVKZ2Ki Trcqulhl` jcislfkr`hcs kskijl`aks a`s `pcrt`jlciks fkiukstrcs jchkrjl`aks y tìjiljcs-jchkrjl`aks y` quk kaacs sciacs quk h`itlkiki ui jcit`jtc flrkjtc jci iukstrcs jalkitks.@fkhàs, pkrlúflj`hkitk sk kv`aò` a` s`tls`jjlúi fk jalkitkshkfl`itk ka kivèc fk ui jukstlci`rlc, ` p`rtlr fka ju`a skjcicjki a`s cpcrtuilf`fks fk hkbcr` fk iukstrcs prcjkscslitkrics.Ctrc j`i`a fk jchuilj`jlúi rkjèprcj` jci acs jalkitks scia`s aa`h`f`s rkfks >.4. c pa`t`crh`s cialik. Trcqulhl` kstà

prkskitk ki Vwlttkr, G`jkncce, \cutunk, @orkkZcjl`a y Aliekfli.Zli cavlf`r a`s `pcrt`jlciks rkjlnlf`s hkfl`itk iukstr` wknjcrpcr`tlv` y ka jcrrkc kakjtrúiljc.

Tcr ctrc a`fc, t`hnlìi sk cntlkik licrh`jlúi ` p`rtlr fkiukstrc slstkh` fk okstlúi fk a` j`alf`f quk rkjcok a`srkja`h`jlciks c scaljltufks fk iukstrcs jalkitks.

T^CWKKFC^KZ2T`r` Trcqulhl`, a`s khprks`s prcvkkfcr`s fk prcfujtcsy/c skrvljlcs sci ui` p`rtk uif`hkit`a fka ìxltc fk a`

cro`ilz`jlúi.

Zlkhprk sk litkit` h`itkikr ui` jchuilj`jlúi gulf` jciiukstrcs prcvkkfcrks ` i fk jcicjkr sus liqulktufksrkspkjtc a` rkspcis`nlalf`f scjl`a.

O^[TCZ FKLIVK^ÌZ

HKHC^L@ FK ZCZVKILNLALF@F >40> | 07

Page 19: Memoria Sostenibilidad 2012

7/27/2019 Memoria Sostenibilidad 2012

http://slidepdf.com/reader/full/memoria-sostenibilidad-2012 19/28

>.0. Tkra fk a` hkhcrl`

Trcqulhl` punalj` su skouif` hkhcrl`, jchc jcitliu`jlúi` a` prlhkr`, y` punalj`f` ki >400, rutc fk iukstrc jcitliòclitkrìs ki a` prctkjjlúi fka hkflc hnlkitk y ki ka fks`rrcaacscstkilnak.

Ka pkrlcfc fk jcnkrtur` fk a` hkhcrl` ks tcfc ka `ðc >40>.

Fljm` hkhcrl` sk m` rk`alz`fc ` p`rtlr fk a` Ouè` p`r` a`ka`ncr`jlúi fk Hkhcrl`s fk Zcstkilnlalf`f fka O^L (Oacn`a^kpcrtlio Liltl`tlvk), y ka ilvka fk `palj`jlúi fk a` hkhcrl`ks fk tlpc J.

Ka puitc fk jcit`jtc p`r` jukstlciks rka`tlv`s a` hkhcrl` csu jcitkilfc ks ka fkp`rt`hkitc fk Okstlúi Litkor`f`.

>.>. @aj`ijk y jcnkrtur` fk a` hkhcrl`

Acs tkh`s y jukstlciks rka`jlci`f`s jci ka fks`rrcaacscstkilnak, sk skakjjlci`rci ` p`rtlr fk a`s kxpkjt`tlv`s fkacs orupcs fk litkrìs jcisuat`fcs y fk ctrcs tkh`s quk a`Flrkjjlúi skakjjlciú `a prkp`r`r iukstr` prlhkr` hkhcrl`.Jci kaac sk prktkifk f`r ui` vlslúi ac hàs jchpakt`pcslnak fk iukstr` khprks` ki `spkjtcs i`ijlkrcs,hkflc`hnlkit`aks y scjl`aks.

Ka `aj`ijk fk a` hkhcrl` ks T^CP[LHL@, Z.@. Ksp`ð`. Tcr act`itc, ic lijauyk a`s bclit-vkiturks il al`aks fka orupc.

A` hkhcrl` kioacn` tcf`s a`s `jtlvlf`fks rk`alz`f`s pcr a`jkitr`a y fkilf`s ki ka `aj`ijk fk a`s jkrtlj`jlciks LZC<440, LZC 06440 y NZ CMZ@Z 0=440.

‑Flskðc, fks`rrcaac, `nrlj`jlúi, jchkrjl`alz`jlúi y skrvljlc

 pcsvkit` fk prcfujtcs quèhljcs y kqulpcs p`r` a` alhplkz`, a`

fkslikjjlúi, ka tr`t`hlkitc fk supkrgjlks y ka tr`t`hlkitc fk

`ou`s‘ 

JCNK^V[^@ FKA@ HKHC^L@>. JCNK^V[^@ FK A@ HKHC^L@

HKHC^L@ FK ZCZVKILNLALF@F >40> | 0?

Page 20: Memoria Sostenibilidad 2012

7/27/2019 Memoria Sostenibilidad 2012

http://slidepdf.com/reader/full/memoria-sostenibilidad-2012 20/28

A` jrlsls kjciúhlj` quk khpkzú ` hkfl`fcs fk >44= m` jcitliu`fc lijlflkifc fur`hkitk ki a` kjcichè` ksp`ðca`, fur`itk

tcfc ka >40>. Kaac sk tr`fujk nàslj`hkitk ki ui fksjkisc fk a` fkh`if` litkri`, ui` prkslúi sj`a sli prkjkfkitks y ui` `at`lhpcrt`itk fk ukitks fk i`ijl`jlúi p`r` a`s pyhk y a`s kjcichè`s fchìstlj`s.

Jci prkvlslúi, Trcqulhl` liljlú ki >44= ui pa`i kspkjèjc p`r` quk fljm` jrlsls ics `kjt`sk ac hèilhc pcslnak, jci ka cnbktlvcfk jciscalf`r iukstr` scavkijl` kjciúhlj`. Nàslj`hkitk ui ìrrkc jcitrca prksupukst`rlc fk acs o`stcs fk kstrujtur`, y a``pkrtur` ` iukvcs skjtcrks fka hkrj`fc y/c ` hkrj`fcs okcoràjcs hkics kxpukstc ` fljm` jrlsls.

Tcr ctr` p`rtk sk m`i fks`rrcaa`fc v`rl`s o`h`s fk prcfujtcs quk prkskit`i scaujlciks hàs kjlkitks p`r` iukstrcs jalkitks,jci ac ju`a mkhcs jciskoulfc a` fkalz`jlúi fk acs hlshcs y ui` hkbcr` fk iukstr` juct` fk hkrj`fc.Acs lhp`ocs slouki slkifc lhpcrt`itks fk crh` quk sk m` lhpakhkit`fc ui` h`ycr rlourcslf`f ki ka ctcro`hlkitc fkjrìfltc y ki ka jcitrca fk a`s jukit`s pcr jcnr`r.@ pks`r fka lijrkhkitc fk `aoui`s h`tkrl`s prlh`s rkakv`itks y fk acs jcstks fk `nrlj`jlúi ki okikr`a, m`y vkrf`fkr`s

fljuat`fks p`r` tr`sa`f`r kstcs lijrkhkitcs fk prkjlcs a hkrj`fc, fk crh` quk acs hàrokiks jchkrjl`aks m`i surlfc rkjcrtkssust`ijl`aks ki acs hkrj`fcs ki acs ju`aks Trcqulhl` cpkr`.

:. LIFLJ@FC^KZ

:.0. Kjciúhljcs

:.0.0. Kitcric kjciúhljc

:.0.>. W acr kjciúhljc okikr`fc y flstrlnulfc

Ki a` oràj` fbuit` pcfkhcs vkr rkgkb`fc ka `uhkitc fk a`s vkit`s fk kstk >40> rkspkjtc a`s fk >400. @uiquk kstk uhkitcic ks sloilj`itk, pukfk cnskrv`rsk quk ka v`acr kjciúhljc rktkilfc ks h`ycr `a fka `ðc `itkrlcr. Kaac sk fknk, nàslj`hkitk, `a`uhkitc fk vkit`s ki hkrj`fcs kxtkrlcrks y ` a` pcaètlj` fk rktkijlúi fk o`stcs lhpa`it`f`.Kaac sk m` tr`fujlfc ki ui `uhkitc jcislfkr`nak ki acs hàrokiks cntkilfcs.

W@AC^ KJCIÚHLJC OKIK^@FC (WKJ) >404 >400 >40>

`) Liorkscs :7.46:.44: ₡ :=.06>.?<; ₡ :=.;=>.=0= ₡

W@AC^ KJCIÚHLJC FLZV^LN[ÃFC ( WKF)

n) Jcstks cpkr`tlvcs >>.:?0.?6= ₡ >6.>;<.0<7 ₡ >6.;47.<>= ₡

j) Z`a`rlcs y nkikjlcs scjl`aks p`r` acs khpak`fcs <.776.0>4₡

04.47=.6:;₡

₡ <.=7:.=07₡

₡f) T`ocs ` prcvkkfcrks fk cifcs ?4?.4=0 ₡ 660.0;> ₡ ₡ :>0.07; ₡

k) T`ocs ocnlkrics ;4=.6:? ₡ 7>?.076 ₡ ₡ =7:.:>6 ₡

) Livkrslciks a` jchuilf`f ?.7?6 ₡ 7.<?6 ₡ ₡ ?.66> ₡

 W@AC^ KJCIÚHLJC KVKILFC (WK^) >.;:>.;>; ₡ ₡ >.<4<.<67 ₡ :.6:>.=?? ₡

:.0.:. Tcaètlj`, pràjtlj`s y prcpcrjlúi fk o`stcs prcvkkfcrks acj`aks@uiquk a` jchpr` ` prcvkkfcrks acj`aksslouk slkifc ui cnbktlvc fk iukstrcfkp`rt`hkitc fk jchpr`s, a` jchpr` `prcvkkfcrks ic acj`aks (lhpcrt`jlciks)slouk slkifc fknlf` tkh`s tkjicaúoljcs,pcr kjcichè`s fk ksj`a` y pcr pcaètlj` fk prkjlcs. A` sltu`jlúi `jtu`a fk jrlsls kjciúhlj` y iukstr` pcaètlj` fk jcitkijlúi fko`stcs, ics m` cnalo`fc puitu`ahkitk ` rk`alz`r `aoui`s jchpr s ` p`èsks khkrokitks. Grutc fk kaac, pcfkhcs vkr ui alokrcfksjkisc, ic sloilj`tlvc, ki ka pcrjkit`bk fk jchpr`s rk`alz`f`s ` prcvkkfcrks hàs jkrj`ics (prcvlijl` fk N`rjkaci`) y uih`ycr fksjkisc ki ka tct`a fk jchpr`s rk`alz`f`s ` prcvkkfcrks ksp`ðcaks.

:.0.6. Cnbktlvcs kstr`tìoljcs

Acs cnbktlvcs kjciúhljcs kstr`tìoljcs fk Trcqulhl` p`r` ka >40: sk n`s`i ki a` livkrslúi ki hkrj`fcs kxtkrlcrks p`r` jciskoulrui lijrkhkitc ki a`s vkit`s quk pkrhlt` ui jrkjlhlkitc scstkilfc fk a` jchp`ðè`, ` pks`r fk a` ukrtk jrlsls quk jcitliò` kiKsp`ð` y ki a` JKK. Zkoulhcs jci ui rlourcsc jcitrca prksupukst`rlc quk fknk pkrhltlr ui` jcitkijlúi fk jcstks y o`stcs p`r`a` cntkijlúi fk a` rkit`nlalf`f prksupukst`f`.

  >404 >400 >40>

O@ZVC T^CWKKFC^KZ KZT@ÐCAKZ <6% <:% ==%O@ZVC T^CWLIJL@ N@^JKACI@ ;7% ;6% ;>%

HKHC^L@ FK ZCZVKILNLALF@F >40> | 0=

Page 21: Memoria Sostenibilidad 2012

7/27/2019 Memoria Sostenibilidad 2012

http://slidepdf.com/reader/full/memoria-sostenibilidad-2012 21/28

Ka rkspktc pcr ka Hkflc`hnlkitk ks uic fk acs pla`rks fk iukstr` khprks` y crh` p`rtk fk iukstr` lfkitlf`f.Ki Trcqulhl`, jchc `nrlj`itk fk kspkjl`alf`fks quèhlj`s, s`nkhcs quk iukstr` jcitrlnujlúi ks lhpcrt`itk p`r` jciskoulrui uturc scstkilnak. Ks pcr kaac quk rk`alz`hcs or`ifks ksukrzcs p`r` rkfujlr ka lhp`jtc `hnlkit`a fk iukstrcs prcfujtcs

y iukstr`s `jtlvlf`fks. Vr`n`b`hcs litkis`hkitk p`r` juhpalr jci tcf` a` akolsa`jlúi `palj`nak ` iukstrcs prcfujtcs2 ^K@JM‑^koa`hkitc p`r` ka ^kolstrc Kv`au`jlúi y @utcrlz`jlúi fk sust`ijl`s quèhlj`s‘5 JAT ‑Ja`slj`jlúi, ktlqukt`fc y kiv`s`fc fksust`ijl`s y hkzja`s‘ y Nlcjlf`s.

Fè` ` fè`, y jci a` jca`ncr`jlúi fk tcfcs y j`f` uic fk acs khpak`fcs, litkit`hcs hkbcr`r iukstrcs prcfujtcs y iukstrcjchpcrt`hlkitc `hnlkit`a. Ka slstkh` fk okstlúi litkor`f` fk a` j`alf`f, hkflc `hnlkitk y prkvkijlúi fk rlksocs a`ncr`aks,pkrhltk ui` hkbcr` jcitliu` fk iukstrcs prcfujtcs, jtlvlf`fks y skrvljlcs, jci a` i`alf`f fk jciskoulr prcfujtcs fk j`alf`f,rkspktucscs jci ka hkflc `hnlkitk y skourcs.

Jcitliu`hkitk jcitrca`hcs y rkoua`hcs acs lhp`jtcs hàs sloilj`tlvcs fk iukstr` cro`ilz`jlúi, jci ka i fkilr `jjlciksjcrrkjtcr`s, prkvkitlv`s y fk hkbcr`. @fkhàs ics schktkhcs `ufltcrl`s iu`aks kxtkri`s fk skoulhlkitc fk a`s jkrtlj`jlciks

LZC/CZM@Z quk ics pkrhltki `palj r a` Hkbcr` Jcitliu` fka slstkh`.

T^CP[LHL@ flspcik fk ui slstkh` fk okstlúi hnlkit`a skoòi LZC 06440 lhpa`it`fc fksfk ka Cjtunrk fka ðc >440. Ka slstkh`sk litkorú jci ka slstkh` fk okstlúi fk a` j`alf`f skoòi LZC <440, lhpa`it`fc ka 0<<=, y jci ka slstkh` fk okstlúi fk acs rlksocsa`ncr`aks skoòi CMZ@Z 0=440, lhpa`it`fc ka >44;.

:.>. @hnlkit`aks

:.>.0. Zlstkh` fk okstlúi hnlkit`a

Ki Trcqulhl` jci iukstrc ài pcr ka rkspktc fka kitcric, hkflhcs rkoua`rhkitk ka lhp`jtc fk iukstr` jtlvlf`f jci ka hkflc`hnlkitk. [ic acs lhp`jtcs hàs sloilj`tlvcs ks ka prcfujlfc pcr iukstrc prcjksc prcfujtlvc y ka jcisuhc fk rkjurscs. Kaacsk tr`fujk ki ka jcisuhc fk prcfujtcs quèhljcs y `ou` p`r` a` `nrlj`jlúi5 y ka jcisuhc fk kiv`sks kqulv`ak ` jcisuhc fkpaàstljc, p`pka, j`rtúi, hkt`a y h`fkr`.

Jchc pcfkhcs vkr ki a` oràj` fbuit` ka jcisuhc tct`a fk h`tkrl`aks prkskitks ki acs prcfujtcs i`aks quk jchkrjl`alz`hcsm` flshliulfc alokr`hkitk kstk >40> rkspkjtc ka `ðc `itkrlcr. @ pks`r fka `uhkitc fk vkit`s, sk m` jciskoulfc ui` rkfujjlúi fka jcisuhc fk rkjurscs y` quk, jchc pcfkhcs vkr ki a`oràj` fbuit`, m` flshliulfc t`itc ka jcisuhc fk prcfujtcs quèhljcs jchc ka jcisuhc fk ou` p`r` a` `nrlj`jlúi fk fljmcsprcfujtcs. @fkhàs, ka jcisuhc fk kiv`sks pcfkhcs vkr quk t`hnlìi sk m` rkfujlfc alokr`hkitk.

Kst` rkfujjlúi oacn`a ki ka jcisuhc fk h`tkrl`aks sk m` acor`fc or`jl`s ` a` rkcrhua`jlúi fk prcfujtcs y ` a` lhpa`it`jlúifk pa`iks khprks`rl`aks p`r` a` rkfujjlúi fka usc fk kiv`sks. Kaac m` f`fc auo`r ` a` jrk`jlúi fk iukv`s o`h`s fk prcfujtcs yslstkh`s hàs kjcaúoljcs (hàs jcijkitr`fcs jci hkicr usc fk `ou` y fk kiv`sks) y prcfujtcs kiv`s`fcs ki ah mlfrcscaunak.

:.>.>. H`tkrl`aks utlalz`fcs, pcr pksc c vcauhki

>404 >400 >40>

Trcfujtcs quèhljcs 06.;4;,= 0;.>6<,; 0;.>66,?@ou` <.6<6,= <.7;?,< <.;;7,?Taàstljc 7>; 70:,77 74=,:T`pka/J`rtúi 7>,< 7:,6 70,::Hkt`a 6,= =,< 00,0?Jchpukstcs (Hkt`a+Taàstljc) >?=,6 :44,6 >=>,<>H`fkr` :<:,> 60: :=6,?<Vct`a h`tkrl`s prlh`s (Vi) >;.:76,< >7.:47,= >7.06<,<0

HKHC^L@ FK ZCZVKILNLALF@F >40> | 0<

Page 22: Memoria Sostenibilidad 2012

7/27/2019 Memoria Sostenibilidad 2012

http://slidepdf.com/reader/full/memoria-sostenibilidad-2012 22/28

:.>.:. Tcrjkit`bk fk h`tkrl`aks utlalz`fcs quk sci v`acrlz`fcs

Fkitrc fk acs cnbktlvcs fk iukstrcslstkh` fk okstlúi `hnlkit`a, sk lijauyk

a` litrcfujjlúi prcorkslv` ki ka usc fkprcfujtcs quèhljcs rkjupkr`fcs y a``palj`jlúi fk pa`iks p`r` a` hlilhlz`jlúifka usc fk kiv`sks.Grutc fk kst`s pcaètlj`s, pcfkhcs vkr ki a`skst`fèstlj`s fka >40> quk m` `uhkit`fct`itc ka usc fk prcfujtcs quèhljcsv`acrlz`fcs jchc ka usc fk paàstljc y fkhkt`a v`acrlz`fc. Ka lijrkhkitk m` slfcjcislfkr`nak p`s`ifc fk ui 4,7% ka >400`a <,70% ka >40>.

J`nk fkst`j`r a` lhpa`it`jlúi fk ui slstkh` ZFF^ ki acs prcfujtcs jchkrjl`alz`fcs ki jcitkikfcrks, y a` `hpal`jlúi fk a`o`h` ]CT, fk prcfujtcs kiv`s`fcs ki ah mlfrcscaunak, y a` o`h` fk prcfujtcs jcijkitr`fcs JCIT@JE/KJCJCIT@JE. Vcf`skst`s `jtu`jlciks sk rkgkb`i ki ui `uhkitc jcislfkr`nak fka usc fk paàstljc y hkt`a v`acrlz`fcs. @fkhàs, t`hnlìi mkhcspcflfc jcitrlnulr ` hlilhlz`r a` okikr`jlúi fk rkslfucs fk kiv`sks pkalorcscs ` iukstrcs jalkitks.

M`y liljl`tlv`s prkvlst`s fur`itk ka >40: p`r` a` lijcrpcr`jlúi fk hàs h`tkrl`aks v`acrlz`fcs (prcfujtcs quèhljcs y kiv`sks), yfk kst` crh` skoulr jci kstk `uhkitc ki ui uturc.

V`a y jchc rkgkb`i a`s kst`fèstlj`s, a` lh-pa`it`jlúi fk pa`iks fk hlilhlz`jlúi fkrkslfucs pkalorcscs, m` slfc pcsltlv`, pkr-hltlkifc rkfujlr, fur`itk ka >40>, ka pcr-jkit`bk fk rkslfucs pkalorcscs rkspkjtc katct`a fk rkslfucs okikr`fcs.

@uiquk ic sk m` jciskoulfc a` flshliu-jlúi fka tct`a fk rkslfucs okikr`fcs, sè m``uhkit`fc jcislfkr`nakhkitk ka tct`a fkrkslfucs rkutlalz`fcs, or`jl s a` utlalz`jlúifk acs acfcs fkpur`fcs jchc sunprcfuj-tc. Kaac sk m` tr`fujlfc ki ui` flshliujlúifka tct`a fk acfcs okstlci`fcs pcr fkpcsl-jlúi y pcr tr`t`hlkitc èsljc-quèhljc.

>404 >400 >40>

Trcfujtcs quèhljcs 4 76,;= >>4<Taàstljc 0>,0 ;,? 6?,6H`fkr` =<,= =?,6 ?<,6

  Hkt`a 4,4 4,4 0?7,<Vct`a h`tkrl`s v`acrlz`fcs ( Vi) 04>,4 0;?,? >.;0>,?

>404 >400 >40>

Vct`a h`tkrl`s prlh`s >;.:76,< >7.:47,= >7.06<,<Vct`a h`tkrl`s v`acrlz`fcs 04>,4 0;?,? >.;0>,?

  % H`tkrl`a v`acrlz`fc/H`tkrl`a utlalz`fc 4,64% 4,74% <,70%

:.>.6. Tksc tct`a fk rkslfucs okikr`fcs

>404 >400 >40>

^KZLF[CZ TKALO^CZCZ >6,4% >;,>% >6,4%^KZLF[CZ IC TKALO^CZCZ ?7,4% ?6,=% ?7,4%

>404 >400 >40>

Jkitrc fk ^kjcolf` l Vr`iskrkijl` 4,4=? 4,44; 4,06;Fkpcsljlúi =;,?64 :6,=74 0?,;44

Kstkrlalz`jlúi 4,><< 4,6<= 4,6<=Lijlikr`jlúi 6,064 ;,7=4 ?,0=4^kjlja`bk ;:,<4? 7>,764 60,444^kjupkr`jlúi ;;,>=7 6>,>64 ::,<4=^kutlalz`jlúi 6<,>>4 :=,>44 ==,7>4Vr`t`hlkitc èsljc l/c quèhljc 4,444 >;,7=4 >:,7>4VCV@A ^KZLF[CZ (Vi) >6=,? >4<,=44 >0>,;44

HKHC^L@ FK ZCZVKILNLALF@F >40> | >4

Page 23: Memoria Sostenibilidad 2012

7/27/2019 Memoria Sostenibilidad 2012

http://slidepdf.com/reader/full/memoria-sostenibilidad-2012 23/28

Zloulkifc jci ka `ài fk liicv`jlúi fk iukstrc kqulpc tìjiljc sk m` skoulfc `pcrt`ifc hkbcr`s sloilj`tlv`s ki iukstrcskiv`sks, slstkh`s fk fcslj`jlúi y prcfujtcs, quk pkrhltki iukstrcs jalkitks tr`n`b`r fk ui` crh` hàs júhcf` y skour`, skrhàs kjlkitks ki ka tr`ispcrtk y hàs rkspktucscs jci ka hkflc`hnlkitk.

Jchc pukfk vkrsk ki ka `p`rt`fc 0.6.?, iukstrc fkp`rt`hkitc fk L+F m` fks`rrcaa`fc v`rlcs prcykjtcs jci ka i fk rkfujlra` pkalorcslf`f y ka lhp`jtc kjcaúoljc fk iukstrcs prcfujtcs (nòsqukf` fk `atkri`tlv`s y rkfujjlúi ki ka usc fk cs`tcs, fkjacrurc fk hktlakic, jrchc, IV@ ki v`rlcs fktkrokitks/fkskior`s`itks, ktj.)

@fkhàs kstk >40>, mkhcs skoulfc `hpal`ifc iukstr` o`h` fk prcfujtcs jcijkitr`fcs JCIT@JE y KJCJCIT@JE (jkrtlj`jlúi Kjca`nka) ac quk m` pkrhltlfc rkfujlr ka usc fk kiv`sks paàstljcs ki iukstrcs prcfujtcs. Jcijrkt`hkitk sk m`mkjmc ka a`iz`hlkitc fk trks iukv`s rkkrkijl`s p`r` ka a`v`fc `utchàtljc fk v`blaa`, fk a` o`hh` KJCJCIT@JE (KJCJCIT@JE @N^LAA@IV@FC^, KJCJCIT@JE @04 y KJCJCIT@JE @ :4).

O@H@ KJCJCIT@JE kvcaujlúi vkrfk, ks a` o`h` fk prcfujtcs jcijkitr`fcs kiv`s`fcs ki

slstkh` n`o li ncx quk pkrhltk rk`alz`r a` alhplkz` y fkslikjjlúi fk a` crh` hàs skijlaa`y júhcf`. Ks ui slstkh` crh`fc pcr ui` o`h` fk prcfujtcs fk kakv`f` jcijkitr`jlúijchnli`fc jci kqulpcs `at`hkitk kjlkitks, y fks`rrcaa`fc ki n`sk ` acs sloulkitks kbks fknkikjlc2 @mcrrc p`r` ka ikocjlc, jchcflf`f p`r` ka usu`rlc.

KJCJCIT@JE ks ka òiljc slstkh` ”n`o li ncx“ fka hkrj`fc jci jkrtlj`jlúi Kjca`nka. @fkhàs,KJCJCIT@JE ks a` o`h` hàs kjcaúolj` fka hkrj`fc ic súac pcr ka rkolstrc Kjca`nka fk susprcfujtcs, t`hnlìi pcr a` hèilh` okikr`jlúi fk rkslfuc paàstljc2 rkfujk ka vcauhki fk paàstljcokikr`fc ki hàs fka <;% ki jchp`r`jlúi jci acs slstkh`s tr`fljlci`aks u ctrcs slstkh`s ”n`oli ncx“ ki n`sk ` ah paàstljc skhl-rèolfc.

Ka cnbktlvc fk a` ktlqukt` kjcaúolj` ks prchcvkr prcfujtcs quk pukf`i rkfujlr acs kkjtcs hnlkit`aks fvkrscs ki jchp`r`jlúi` ctrcs prcfujtcs fk su hlsh` ja`sk. \ fk kst` crh` jcitrlnulr ui usc kj`z fk acs rkjurscs y ` ui kakv`fc ilvka fk prctkjjlúifka hkflc `hnlkitk.

Ki a` sloulkitk oràj` pcfkhcs `prkjl`r ka lhp`jtc `hnlkit`a fk a`s liljl`tlv`s quk sk m`i lhpa`it`fc acs òatlhc `ðcs ` i fkhlilhlz`r ka usc fk kiv`sks, y quk m`i supukstc ui` rkfujjlúi ki ka usc fk h`tkrl`aks (p`pka, j rtúi y hkt`a).

V`hnlìi sk m` lhpa`it`fc fur`itk kstk >40>, uislstkh` ZFF^ p`r` acs jcitkikfcrks fk 0444 A.Jci su rkjcolf` y rkutlalz`jlúi, sk m` jciskoulfcui` rkfujjlúi lhpcrt`itk ki ka usc fk kiv`sksjchpukstcs (hkt`a y paàstljc). Or`jl`s ` kaac, kstkks ka prlhkr `ðc ki ka quk sk m` rkutlalz`fc hkt`a.

Ctr`s hkflf`s lhpa`it`f`s ic kstài rka`jlci`f`s jci ka prcfujtc, jchc a` `hpal`jlúi y hkbcr` fka iukstrcs `ah`jkiks.

[ic fk acs prcykjtc prkvlstcs ki >40: p`r` a`s hkbcr`s hkflc`hnlkit`aks fk iukstr` `jtlvlf`f, ks a` i`alz`jlúi y pukst`ki h`rjm` fk ui` pa`it` fk rkjupkr`jlúi (jcifkis`jlúi) fk v`pcrks fk jacrurc fk hktlakic quk sk pukfki okikr`r ki a``nrlj`jlúi c kiv`s`fc fk fkj`p`itks fk plitur` quk jcitlkiki kstk flscavkitk.

V`hnlìi kstà prkvlst` a` list`a`jlúi fk ui` iukv` hàquli` p`r` ka kiv`s`fc fk prcfujtcs ki ah mlfrcscaunak, fk a` o`h`]CT. Kaac pkrhltlrà hpal`r a` o`h` y su j`p`jlf`f prcfujtlv`, fkhàs fk rkfujlr ka lhp`jtc `hnlkit`a fk iukstrcs prcfujtcs.

:.>.;. Liljl`tlv s p`r` rkfujlr ka lhp`jtc hnlkit`a fk acs prcfujtcs

>404 >400 >40>

J@^VÚI <,47 ><,7? >6,;;

TAÀZVLJC 0:,=? 04,<; 70,=7

HKV@A 4 4 0?7,<6

Vct`a H`tkrl`a ( Vi) >>,<: 64,7> >7:,:;

HKHC^L@ FK ZCZVKILNLALF@F >40> | >0

Page 24: Memoria Sostenibilidad 2012

7/27/2019 Memoria Sostenibilidad 2012

http://slidepdf.com/reader/full/memoria-sostenibilidad-2012 24/28

A` pa`itlaa` fk Trcqulhl`, Z.@. ic m` surlfc v`rl`jlciks sloilj`tlv`s ki ka òatlhc `ðc. Ka iòhkrc fk khpak`fcs m` p`s`fcfk >0= ki >400 ` >0? ` i`aks fk >40>. Ki ju`itc ` su jchpcsljlúi pcr oìikrc, slouk kst`ifc crh`f` pcr ui` h`ycrè` fkmchnrks (`prcxlh`f`hkitk ui 7<%).

Ki j`hnlc, jchc sk cnskrv` ki a`s t`na`s itkrlcrks, sk m` rkfujlfc a` tkhpcr`alf`f ki ka òatlhc ðc ki ui >,?%, p`s`ifc fk ui<0,:% fk khpak`fcs jci jcitr`tc lifkilfc ki >400 ` ui <6% ki >40>. Zlkifc, a` or`i h`ycrè` fk kstcs jcitr`tcs, ui <6,;%,` bcri`f` jchpakt`. Zk fknk fkst`j`r quk fk acs 0> khpak`fcs ` bcri`f` p`rjl`a ki >400, ? sci khpak`fcs jci ui rìolhki fk bunla`jlúi p`rjl`a.

Ki ju`itc ` a` flstrlnujlúi okcoràj` fk acs khpak`fcs fk Trcqulhl`, ka oruksc fk khpak`fcs tr`n`b` ki J`t`auð`, hàs fka

?;%, fúifk sk unlj` a` skfk jkitr`a y jkitrc prcfujtlvc fk a` khprks`. Ic cnst`itk, p`r` f`r jcnkrtur` ` a`s ikjkslf`fks fkiukstrcs jalkitks, sk flspcik fk khpak`fcs rkp`rtlfcs pcr tcf` a` okcor`è` ksp`ðca`. Zlkifc A`s Lsa`s J`i`rl`s, pcr a` j`itlf`ffk jalkitks `aaè unlj`fcs, a` skouif` jchuilf`f `utúich` ki iòhkrc fk khpak`fcs.

:.:. Zcjl`aks

:.:.0. Fksoacsk fka jcakjtlvc fk khpak`fcs pcr tlpc fk khpakc, pcr jcitr`tc y pcr rkolúi

KHTAK@FCZ TC^ ZK]C2>404 % >400 % >40> %

Vct`a Khpak`fcs >04 >0= >0?

Mchnrks 06= ?4,;% 0;0 7<,:% 0;4 7<,0% Hubkrks 7> ><,;% 7? :4,?% 7? :4,<% 

KHTAK@FCZ TC^ VLTC FK KHTAKC \ TC^ JCIV^@VC2

>404 % >400 % >40> %

Vct`a Khpak`fcs >04 >0= >0?

Khpak`fcs Lifkilfcs 0<; <>,<% 0<< <0,:% >46 <6,4% Khpak`fcs Vkhpcr`aks 0; ?,0% 0< =,?% 0: 7,4% Bcri`f` Jchpakt` >44 <;,>% >47 <6,;% >4; <6,;% Bcri`f` T`rjl`a 04 6,=% 0> ;,;% 0> ;,;% 

>404 % >400 % >40> %

VCV@A >04 >0= >0?

@IF@A[JÈ@ 7 >,<% ? :,>% 7 >,=%@^@OÚI > 0,4% 0 4,;% 0 4,;%@ZV[^L@Z : 0,6% : 0,6% : 0,6%J@ZVLAA@ \ AKÚI : 0,6% > 4,<% > 4,<%J@V@A[Ð@ 070 ?7,?% 07? ?7,7% 07? ??,4%JCH[ILF@F FK H@F^LF 7 >,<% ? :,>% = :,?%JCH[ILF@F W@AKIJL@I@ 7 >,<% ? :,>% ? :,>%O@ALJL@ : 0,6% : 0,6% : 0,6%LZA@Z N@AK@^KZ : 0,6% > 4,<% > 4,<%LZA@Z J@I@^L@Z 0: 7,>% 0; 7,<% 06 7,;%I@W@^^@ 0 4,;% 0 4,;% 0 4,;%T@ÈZ W@ZJC > 0,4% > 4,<% > 4,<%^KOLÚI FK H[^JL@ 0 4,;% 0 4,;% 0 4,;%

KHTAK@FCZ TC^ ^KOLÚI (jchuilf`f `utúich`)2

HKHC^L@ FK ZCZVKILNLALF@F >40> | >>

Page 25: Memoria Sostenibilidad 2012

7/27/2019 Memoria Sostenibilidad 2012

http://slidepdf.com/reader/full/memoria-sostenibilidad-2012 25/28

V`a y jchc sk cnskrv` ki a`s t`na`s itkrlcrks,ka iòhkrc fk n`b`s ki Trcqulhl`, Z.@. m`flshliulfc ui :,0% rkspkjtc `a tct`a fk a`

pa`itlaa` ki ka òatlhc `ðc. Hàs fkst`j`nak ks`òi ka mkjmc fk quk ka iòhkrc fk n`b`s ic`trlnulnaks ` tkhpcr`alf`f (jcitr`t`jlcikskst`jlci`aks p`r` junrlr pljcs fk prcfujjlúi)m` flshliulfc fk 07 ki >400 ` ; ki >40>5slkifc fcs fk kst`s n`b`s pcr bunla`jlúi yctr` ui` jcnkrtur` pcr h`tkrilf`f.

Ki ju`itc `a pkra fk a`s n`b`s, hàs fk ui74% jcrrkspcifki ` khpak`fcs v`rcikshkicrks fk :4 `ðcs. Ac ju`a sk kxpalj` pcr

skr ka jcakjtlvc quk h`ycrlt`rl`hkitk junrka`s jcitr`t`jlciks kst`jlci`aks.

V`hnlìi sk pukfk fkst`j`r a` pcaètlj` fkjcivkilcs fk kstufl`itks ki pràjtlj`sfk a` khprks`. Trcqulhl`, Z.@. jca`ncr`jci flstlit`s uilvkrslf`fks y jkitrcs fkcrh`jlúi p`r` crkjkr ` sus kstufl`itksa` pcslnlalf`f fk jcicjkr y tr`n`b`r ki uikitcric khprks`rl`a.

Iòhkrc tct`a fk khpak`fcs y pcrjkit`bk quk fkb`rci su khpakc2

>404 % >400 % >40> %

Vct`a Khpak`fcs >04 >0= >0?

N`b`s :> 0;,>% := 0?,6% :0 06,:% @at`s-n`b`s ki ka >4 <,;% >> 04,0% >7 0>,4%hlshc pkrlcfc

Iòhkrc tct`a fk khpak`fcs y pcrjkit`bk quk fkb`rci su khpakc pcr kf`fks2

>404 % >400 % >40> %

N`b`s :> := :0

Kf`f N`b` 1:4 >> 7=,=% >4 ;>,7% >4 76,;% 

Kf`f N`b` :4-;4 ; 0;,7% 06 :7,=% ? >>,7% Kf`f N`b` 9;4 ; 0;,7% 6 04,;% 6 0>,<%

Iòhkrc tct`a fk khpak`fcs y pcrjkit`bk quk fkb`rci su khpakc pcr skxc2

>404 % >400 % >40> %

N`b`s :> := :0

Mchnrks >0 7;,;% >> ;?,<% 0< 70,:% Hubkrks 00 :6,6% 07 6>,0% 0> :6,6% 

>404 >400 >40>

@jjlfkitks 0> >0 >: 

Kikrhkf`fks 4 4 4prckslci`aks

>404 >400 >40>

L^ 7,= 00,7 0>,6

CF^ 4,4 4,4 4,4

LF^ 0<,? =7,0 0=,6

@^ ;.>67,; 7.;00,> :.?;:,0

:.:. >. Ta`itlaa` y rct`jlúi hkfl` fk khpak`fcs

:.:. :. V`s` fk `nskitlshc, kikrhkf`fks prckslci`aks y fè`s pkrflfcs

Fkiljlciks2

I² tct`a fk jjlfkitksL^ 8 x >44.444

Vct`a mcr`s tr`n`b`f`s 

I² tct`a fk kikrhkf`fks prckslci`aksCF^ 8 x >44.444

Vct`a mcr`s tr`n`b`f`s

Fè`s pkrflfcs pcr jjlfkitks c Kikrhkf`fks Trckslci`aks2 Fè`s i`tur`aks fk tr`n`bc jcit`fcs fksfk ka fè` sloulkitk a jjlfkitk.

I² tct`a fk fè`s pkrflfcsLF^ 8 x >44.444

Vct a mcr`s tr`n`b`f`s 

I² tct`a fk fè`s pkrflfcs (pcr `uskijl`)@^ 8 x >44.444

I² tct`a fk fè`s tr`n`b`fcs

 

Trcqulhl`, slkhprk tlkik, jchc uic fk sus prlijlp`aks cnbktlvcs, a` hkbcr`fk a` skourlf`f y a` rkfujjlúi fk a` `jjlfkit`nlalf`f fk sus khpak`fcs.

Tcr kaac a` khprks` lhpa`itú ui slstkh` fk okstlúi fk a` skourlf`f y s`aufn`s`fc ki a` icrh` litkri`jlci`a CMZ@Z 0=440 ki >44;. Jchc rksuat`fc fka` lhpalj`jlúi fk a` khprks` ki a` hkbcr` fk a` skourlf`f, ki ui pkrlcfc fk; ðcs (fka >44; a >404), a` jjlfkit`nlalf`f sk rkfubc ui =4%. Ic cnst`itk,p`rkjk quk ki acs òatlhcs `ðcs kst` t`s` sk m` lfc kst`nlalz`ifc. Ki ka `ðc

>404, kst` t`s` uk kxjkpjlci`ahkitk nuki` y, `uiquk rksuat`fcs fk kstktlpc sk jkaknrki y h`rquki ka j`hlic skoulr, ic rkgkb`i a` rk`alf`f jtu`a.

HKHC^L@ FK ZCZVKILNLALF@F >40> | >:

Page 26: Memoria Sostenibilidad 2012

7/27/2019 Memoria Sostenibilidad 2012

http://slidepdf.com/reader/full/memoria-sostenibilidad-2012 26/28

Acs rksuat`fcs fka `ðc >40>, rkgkb`i ui alokrc `uhkitc fk a` t`s` fk `jjlfkit`nlalf`f oacn`a (p`s`ifc fk ui LG fka 00,7 `a 0>,6fka >40>), pkrc ui ict`nak fksjkisc, j`sl fka =4%, fk a` t`s` fk fè`s pkrflfcs pcr `jjlfkitks (LF^). Kstc ks fknlfc `a fksjkisc

ki ka iòhkrc fk `jjlfkitks jci n`b`, 00 ki >400 rkitk ` t`i scac 6 ki >40>.

Ki ju`itc `a `nskitlshc okikr`a ki a` khprks`, a` t`s` @^ m` fksjkiflfc j`sl ` a` hlt`f fk a` rkolstr`f` ki >400. Kstk f`tc kshuy pcsltlvc y sk kspkr` pcfkrac jciscalf`r ki acs prúxlhcs `ðcs.

Zk fknk fkst`j`r t`hnlìi quk ic sk m`i rkolstr`fcs j`scs fk kikrhkf`fks prckslci`aks, `jjlfkitks or`vks c hcrt`aks fkkhpak`fcs fk Trcqulhl`, Z.@. c ki a`s list`a`jlciks fk iukstr` khprks`.

Ki >40> sk m` rkolstr`fc ui fksjkisc okikr`a fk a`s mcr`s fkcrh`jlúi ki Trcqulhl`. Kstk fksjkisc sk pukfk kxpalj`r pcr ui`skrlk fk `bustks litkrics, prlijlp`ahkitk pcr a` lhpa`it`jlúi fk uiiukvc K^T quk m` mkjmc prlcrlz`r acs rkjurscs y tlkhpc fk iukstrcskhpak`fcs ki kst`s t`rk`s.

@fkhàs, m` m`nlfc ui fksjkisc ict`nak ki a` rct`jlúi fk pkrsci`ay kstk mkjmc, cnvl`hkitk, t`hnlìi m` mkjmc flshliulr a`s mcr`s fkcrh`jlúi, y quk sk m`i jcit`nlalz`fc hkics pa`iks fk crh`jlúililjl`a ` iukstrcs khpak`fcs. Ic cnst`itk, ki ka prúxlhc `ðc skvcavkrài ` lijrkhkit`r a`s mcr`s fk crh`jlúi, y` quk ìst` skjcislfkr` kskijl`a p`r` crkjkr ui prcfujtc y skrvljlc fk a` hàxlh`

j`alf`f y kjlkijl`.

:.:. 6. Trchkflc fk mcr`s fk crh`jlúi a ðc pcr khpak`fc

Hkfl` mcr`s crh`jlúi `iu`aks pcr khpak`fc2>404 >400 >40>

Jchltì Flrkjtlvc 0>,?; 00,44 04,>;

^kf Jchkrjl`a 0=,;4 >:,60 0=,;4

Kqulpc Vìjiljc >:,;0 >7,?7 >>,:?

@fhlilstr`jlúi 00,7> <,;7 =,>>

Trcfujjlúi y Acoèstlj` <,:0 ;,=0 6,;;

HKHC^L@ FK ZCZVKILNLALF@F >40> | >6

Page 27: Memoria Sostenibilidad 2012

7/27/2019 Memoria Sostenibilidad 2012

http://slidepdf.com/reader/full/memoria-sostenibilidad-2012 27/28

6. V@NA@ FK LIFLJ@FC^KZ FKA OACN@A ^KTC^VLIO LILVL@VLWK (O^L)

W`acr kjciúhljc flrkjtc okikr`fc y flstrlnulfc, lijauykifc liorkscs, jcstksfk kxpact`jlúi, rktrlnujlúi ` khpak`fcs, fci`jlciks y ctr`s livkrslciks ki a`jchuilf`f, nkikjlcs ic flstrlnulfcs y p`ocs ` prcvkkfcrks fk j`plt`a y `ocnlkrics.

Tcaètlj`, pràjtlj`s y prcpcrjlúi fk o`stc fk prcvkkfcrks acj`aks ki auo`rksfcifk sk fks`rrcaaki cpkr`jlciks sloilj`tlv`s.

H`tkrl`aks utlalz`fcs, pcr pksc c vcauhki.

Tcrjkit`bk fk acs h`tkrl`aks utlalz`fcs quk sci h`tkrl`aks v`acrlz`fcs.

Tksc tct`a fk rkslfucs okstlci`fcs, skoòi tlpc y hìtcfc fk tr`t`hlkitc.

Liljl`tlv`s p`r` hltlo`r acs lhp`jtcs h fk acs prcfujtcs y skrvljlcs, y or`fc fkrkfujjlúi fk ksk lhp`jtc.

Fksoacsk fka jcakjtlvc fk khpak`fcs pcr tlpc fk khpakc, pcr jcitr`tc y pcrrkolúi.

Iòhkrc tct`a fk khpak`fcs y rct`jlúi hkfl` fk khpak`fcs, fksoacs`fcs pcr

orupc fk kf`f, skxc y rkolúi.

V`s`s fk `nskitlshc, kikrhkf`fks prckslci`aks, fè`s pkrflfcs y iòhkrc fkvèjtlh`s hcrt`aks rka`jlci`f`s jci ka tr`n`bc pcr rkolúi.

Trchkflc fk mcr`s fk crh`jlúi `a `ðc pcr khpak`fc, fksoacs`fc pcrj`tkocrè` fk khpak`fc.

@spkjtc Liflj`fcr Fksjrlpjlúi Tàoli`

Fkskhpkðc kjciúhljc

H`tkrl`aks

Khlslciks, vkrtlfcs y rkslfucs

Trcfujtcs y skrvljlcs

Khpakc

Z`auf y skourlf`f ki ka tr`n`bc

Gcrh`jlúi y kfuj`jlúi

KJ0

KJ7

KI0

KI>

KI>>

KI>7

A@0

A@>

A@?

A@04

0=

0=

0<

>4

>4

>0

>>

>:

>:

>6

FKZKHTKÐC KJCIÚHLJC

FKZKHTKÐC @HNLKIV@A

FKZKHTKÐC ZCJL@A

HKHC^L@ FK ZCZVKILNLALF@F >40> | >;

Page 28: Memoria Sostenibilidad 2012

7/27/2019 Memoria Sostenibilidad 2012

http://slidepdf.com/reader/full/memoria-sostenibilidad-2012 28/28

www.prcqulhl`.jch