Reporte mensual de operaciones de Servicio

17
REPORTE MENSUAL DE OPERACIONES DEL AREA DE SERVICIO EN UN CONCESIONARIO AUTOMOTRIZ Contacto y Consultas: Ing. Juan Padrón López 095 893 1736 +593-958-93 1736

Transcript of Reporte mensual de operaciones de Servicio

Page 1: Reporte mensual de operaciones de Servicio

REPORTE MENSUAL DE OPERACIONES DEL AREA DE SERVICIO EN UN CONCESIONARIO AUTOMOTRIZ

Contacto y Consultas: Ing. Juan Padrón López

095 893 1736

+593-958-93 1736

Page 2: Reporte mensual de operaciones de Servicio

Tal y como comentaba en un ensayo anterior, el manejo del area de post venta

en un concesionario no se limita al control operativo y de estructura. Todo

negocio tiene como objetivo basico la reditualidad de la inversion por lo que el

control mensual de la operacion es fundamental a nivel financiero.

La gerencia y los inversionistas necesitan conocer el detalle de la operacion en

todas las areas del negocio: Taller de Servicio , Repuestos, Latoneria y Pintura.

Servicios Express.

En las laminas a continuacion hallaran sugerencias para la elaboracion de este

reporte mensual de operaciones.

Nota: El presente analisis tiene como alcance las operaciones del

Departamento de Servicio (Talleres Mecanicos, Latoneria y Pintura y Servicios

Express). No incluye el Reporte de Operaciones de Repuestos.

Ing. Juan Padrón López

+593-958-93 1736

Page 3: Reporte mensual de operaciones de Servicio

ESTRUCTURA

• Resumen de Ventas

• Gastos por area operativa

• Objetivos

• Eficiencia de Operaciones

• Produccion Tecnicos

• Produccion Asesores de Servicio

Ing. Juan Padrón López

+593-958-93 1736

Page 4: Reporte mensual de operaciones de Servicio

VENTAS

• Resumen de Ventas

• Resumen General

• Detalle de Ventas

• Resumen Comparativo

Ing. Juan Padrón López

+593-958-93 1736

Page 5: Reporte mensual de operaciones de Servicio

MES CONTADO CREDITO GARANTIAS INTERNOS TOTAL O/R CONTADO CREDITO GARANTIAS INTERNOS TOTAL O/R

ENE 22,320,575 119,464,495 6,192,782 1,504,729 149,482,581 381 55,069,616 90,755,063 16,670,732 2,011,517 164,506,928 576

FEB 35,737,489 75,878,717 15,174,153 1,919,120 128,709,479 317 44,741,395 134,532,754 9,899,637 1,719,783 190,893,569 574

MAR 22,054,419 114,478,890 35,573,472 753,000 172,859,781 383 80,687,452 38,471,746 5,036,772 124,195,970 540

ABR 21,204,584 114,586,902 19,391,225 2,501,149 157,683,859 335 61,060,558 67,518,082 8,722,990 137,301,629 562

MAY 31,541,517 106,436,467 23,506,611 968,145 162,452,740 369 52,774,413 94,657,055 21,137,298 168,568,766 591

JUN 23,760,673 94,249,185 12,582,747 1,217,687 131,810,292 350 70,187,231 74,566,507 31,171,481 175,925,219 583

JUL 37,776,318 122,092,657 20,555,417 3,008,604 183,432,996 399 68,340,462 80,271,089 18,336,358 166,947,909 509

AGO 38,922,511 103,271,450 37,786,487 1,907,729 181,888,178 466 75,430,082 105,267,956 30,572,389 211,270,427 602

SEP 34,348,246 77,965,743 20,256,498 2,039,520 134,610,007 428 63,753,474 174,049,967 16,784,979 254,588,420 581

OCT 36,730,125 124,584,271 18,411,809 4,755,729 184,481,934 467

NOV 46,000,140 99,595,409 5,003,383 1,720,817 152,319,749 470

DIC 48,723,021 99,161,655 16,658,039 2,343,910 166,886,625 543

TOTAL ######### ########### 231,092,623 24,640,139 1,906,618,220 4,908 572,044,684 860,090,219 158,332,635 3,731,300 1,594,198,838 5,118

PROMEDIO33,259,968 104,313,820 19,257,719 2,053,345 158,884,852 409 63,560,520 95,565,580 17,592,515 1,865,650 177,133,204 569

MES AÑO 2005 AÑO 2006

ENE ######## 164,506,928

FEB ######## 190,893,569

MAR ######## 124,195,970 MES MANO DE OBRA OBJ LOGRO%

ABR ######## 137,301,629 ENE 43,222,888 40,583,333 107%

MAY ######## 168,568,766 FEB 44,279,521 40,583,333 109%

JUN ######## 175,925,219 MAR 38,579,201 40,583,333 95%

JUL ######## 166,947,909 ABR 41,041,063 40,583,333 101%

AGO ######## 211,270,427 MAY 54,230,921 40,583,333 134%

SEP ######## 254,588,420 JUN 45,996,693 40,583,333 113%

OCT ######## 0 JUL 44,622,096 40,583,333 110%

NOV ######## 0 AGO 56,388,078 40,583,333 139%

DIC ######## 0 SEP 64,729,761 40,583,333 159%

PROM 1.59E+08 132849903 OCT 0

NOV 0

DIC

PROM 39,371,838 40,583,333 168%

365,249,997

VENTAS DEPARTAMENTO DE SERVICIO 20xx VENTAS DEPARTAMENTO DE SERVICIO 20xx

0% 20% 40% 60% 80% 100%

ENE

FEB

MAR

ABR

MAY

JUN

JUL

AGO

SEP

OCT

NOV

DIC

149,482,581

128,709,479

172,859,781

157,683,859

162,452,740

131,810,292

183,432,996

181,888,178

134,610,007

184,481,934

152,319,749

166,886,625

164,506,928

190,893,569

124,195,970

137,301,629

168,568,766

175,925,219

166,947,909

211,270,427

254,588,420

0

0

0

VENTAS 2005-20xx

AÑO 2005 AÑO 2006

0

10,000,000

20,000,000

30,000,000

40,000,000

50,000,000

60,000,000

70,000,000

PROYECCION M/O 20xx

MANO DE OBRA

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RESUMEN VENTAS 20xx-20xx SERVICIO ( POST-VENTA)VENTAS AÑO 20xx VENTAS AÑO 20xx V VARIACION

V V

MES 20xx 20xx % MES 20xx 20xx %

ENE 352 546 12 5 17 25 381 576 151% ENE 80 95 19

FEB 301 512 6 5 10 57 317 574 181% FEB 98 100 2

MAR 349 519 3 31 21 383 540 141% MAR 80 73 -9

ABR 300 537 7 28 25 335 562 168% ABR 77 107 39

MAY 339 544 5 25 47 369 591 160% MAY 75 121 61

JUN 312 499 2 36 84 350 583 167% JUN 81 97 20

JUL 349 456 17 33 53 399 509 128% JUL 100 86 -14

AGO 414 553 11 41 49 466 602 129% AGO 89 97 9

SEP 381 554 4 43 27 428 581 136% SEP 93 92 -1

OCT 425 11 31 467 0% OCT 121

NOV 436 8 26 470 0% NOV 79

DIC 480 6 57 543 0% DIC 90

PROMEDIO 89 96

TOTAL 4,438 4,720 92 10 378 388 4,908 5,118 104%

PROMEDIO 370 524 8 5 32 43 409 569

V

MES %

ENE 104%

FEB 171%

MAR 94%

ABR 98%

MAY 115%

JUN 129%

JUL 83%

AGO 131%

SEP 219%

OCT 0%

NOV 0%

DIC 0%

TOTAL

PROMEDIO

290,297

352,294

316,998

380,968

46,503,895

247,879

318,508

318,508

40,382,200

250,721

329,463

287,855

52,327,636

43,503,486

TOTAL

41,632,588

41,718,140

38,211,808

MANO DE

OBRA

CRECIMIENTO A LA FECHA

AÑO 20xx

ORDENES DE REPARACION AÑO 20xx-20xx

366,786

332,283

35,332,972 130,269,601

134,598,543

423,995,664 1,563,235,217

94,863,564

1,139,239,552

94,936,629

135,278,211

107,308,440

153,859,421

333,185

75,618,235

94,454,594

139,745,362

105,333,589

31,833,664

27,578,350

37,615,043

391,815

127,609,726

135,291,925

131,258,076

129,996,509

110,949,332

152,006,082

98,623,263

70,161,907

108,725,030

40,205,361

39,734,979

35,332,972

29,715,354

45,134,391

33,155,132

29,888,937

104,412,390

TOTALREPUESTOS

36,654,948

37,146,533

95,086,564

101,369,139

98,162,845

83,370,982

114,391,039

CLIENTE LATONERIA INTERNA GARANTIA

MANO DE OBRAPROMEDIO

POR O/R

418,535,053

42,973,630

63,616,239

54,169,325 123,514,213

81,284,888

88,797,539

96,636,047

99,154,252

987,203,203

109,689,245

171,477,702

83,319,041

REPUESTOS Y

T.O.T

104,227,092

138,792,428 180,510,569

1,405,738,257

126,292,671

177,683,538

235,093,941

145,859,680

273,724

EFICIENCIA

295,155

404,637

156,193,140

PROMEDIO

POR O/R

253,229

274,666

314,478

221,290

229,857

252,054

244,696

248,119

LEYENDA

119,496,696

129,179,739

148,963,684

142,657,738

TOTAL

2 0 xx

Page 7: Reporte mensual de operaciones de Servicio

PROMEDIO

BS. POR UTILIDAD MARG.

REPUESTOS COSTO BRUTA UTILID 63,616,239.30 554 114,831

CLIENTES 95,943,400 64,005,909 40

GARANTIA 12,874,113 1,348,344 9 1,113,521.81 27 41,242

INTERNO

T.O.T. INT.

T.O.T. Garant 1,449,000 0 0

T.O.T. client 8,108,386 3,420,007 30 64,729,761.11 581 111,411

TOTALES 118,374,899 68,774,260 20

CATEGORIAREPUESTOS

T.O.T Y LUB.

MANO DE

OBRATOTAL CANTIDAD O/R

PROMEDIO Bs.

POR ORDEN

CLIENTES 172,926,702 63,616,239 236,542,941 554 426,973

GARANTIAS 14,222,457 1,113,522 15,335,979 27 567,999

INTERNO

TOTAL VENTAS 187,149,159 64729761.1 251878920.3 581 433,527

TOTAL

MES CLIENTES GARANTIAS INTERNO TOT INT GAR T.O.T CLI TOTAL CLIENTES LATONERIA GARANTIAS INTERNO TOTAL M/O GENERAL

ENE 92,064,074 16,051,431 105,517 12,163,018 120,384,040 41,632,588 584,300 1,006,000 43,222,888 163,606,928

FEB 122,472,009 7,557,836 163,783 16,320,419 146,514,047 41,718,140 1,105,381 1,456,000 44,279,521 190,793,569

MAR 75,557,360 4,478,348 5,727,528 85,763,236 38,211,808 367,392 38,579,201 124,342,436

ABR 81,830,251 7,463,027 6,967,288 96,260,566 40,382,200 658,863 41,041,063 137,301,629

MAY 86,174,096 17,701,798 10,461,951 114,337,845 52,327,636 1,903,285 54,230,921 168,568,766

JUN 92,496,072 26,914,035 6,658,180 126,068,288 43,503,486 2,493,207 45,996,693 172,064,980

JUL 78,066,989 16,538,445 5,252,051 99,857,486 42,973,630 1,648,466 44,622,096 144,479,582

AGO 119,941,533 27,229,316 3,572,681 150,743,529 54,169,325 2,218,753 56,388,078 207,131,607

SEP 159,949,309 14,222,457 11,528,393 185,700,159 63,616,239 1,113,522 64,729,761 250,429,920

OCT

NOV

DIC

TOTAL 908,551,693 138,156,692 269,300 78,651,510 1,125,629,196 418,535,053 12,093,169 2,462,000 433,090,222 1,558,719,418

PROMD 100,950,188 15,350,744 134,650 8,739,057 125,069,911 46,503,895 1,343,685 1,231,000 48,121,136 173,191,046

159,949,309

14,222,457

ACUMULADO REPUESTOS 20xx

REPUESTOS

VENTAS

PROMEDIO Bs. POR ORDENES DE REPARACION

187,149,159

1,449,000

TOTAL

ACUMULADO M/O 20xx

133,504,021.27

251,878,920.34

TOTAL UTILIDAD RPTOS Y M/O

TOTAL VENTAS

O/R

11,528,393

PRODUCCION

VENTA

CLIENTE LATONERIA

INTERNO TALLER

GARANTIA

CLIENTE TALLER.

MANO DE OBRA

Page 8: Reporte mensual de operaciones de Servicio

Gastos

Ing. Juan Padrón López

+593-958-93 1736

MESGASTOS

GENERALES

UTILIDAD

BRUTA

REPUESTOS

MOSTRADOR

50%

UTILIDAD

BRUTA

REPUESTO

S SERVICIO

TOTAL

UTILIDAD

BRUTA

GASTOS

OPERATIVOS

UTILIDAD

NETA

UTILIDAD

BRUTA M/O

50%

UTILIDAD

BRUTA

REPUESTOS -

SERVICIOS

TOTAL

UTILIDAD

BRUTA

GASTOS

OPERATIVOS

UTILIDAD

NETA

UTILIDAD

BRUTA

UTILIDAD

NETA

GASTOS

OPERATIV

O

ENE 186,239 44,580 44,580 16,770 27,810 24 62,515 62,515 9,102 53,413 34 107,095 81,223 25,872 58

FEB 242,500 48,255 48,255 25,669 22,586 20 71,413 71,413 10,241 61,172 29 119,668 83,758 35,910 49

MAR 346,729 33,495 33,495 53,620 -20,125 10 52,902 52,902 65,348 -12,446 15 86,397 -32,571 118,968 25

ABR 171,091 30,088 30,088 24,646 5,442 18 53,754 53,754 13,851 39,903 31 83,842 45,345 38,497 49

MAY 254,820 34,884 34,884 34,319 565 14 78,317 78,317 85,413 -7,096 31 113,201 -6,531 119,732 44

JUN 240,524 36,661 36,661 42,234 -5,573 15 60,547 60,547 168,329 -107,782 25 97,208 -113,355 210,563 40

JUL

AGO

SEP

OCT

NOV

DIC

TOTAL 1,441,903 227,963 0 227,963 197,258 30,705 100 379,448 0 379,448 352,284 27,164 166 607,411 57,869 549,542 266

PROM

D. 240,317 37,994 #¡DIV/0! 37,994 32,876 5,118 17 63,241 #¡DIV/0! 63,241 58,714 4,527 28 101,235 9,645 91,590 44

2005

% MES % UT

ILID

AD

ENE 234,172,618 0 ENE 58

FEB 262,932,544 0 FEB 49

MAR 166,829,499 0 MAR 25

ABR 368,478,580 0 ABR 49

MAY 324,609,881 0 MAY 44

JUN 375,084,908 0 JUN 40

JUL 357,039,462 JUL 0

AGO 431,728,293 AGO

SEP 397,091,179 SEP

OCT 436,579,445 OCT

NOV 494,360,867 NOV

DIC 514,387,247 DIC

186,239

242,500

346,729

171,091

% CO

BE

RT

UR

A

2006

254,820

240,524

COBERTURA FIJA 20XX

DEPARTAMENTO REPUESTOS

% CO

BE

RT

UR

A

DEPARTAMENTO SERVICIO

% CO

BE

RT

UR

A

GENERAL

186,239

242,500

346,729

171,091

254,820240,524

0

50,000

100,000

150,000

200,000

250,000

300,000

350,000

400,000

ENE FEB MAR ABR MAY JUN JUL AGO SEP OCT NOV DIC

GASTOS 2005 2006

58

49

25

49

44

40

0

ENE

FEB

MAR

ABR

MAY

JUN

JUL

AGO

SEP

OCT

NOV

DIC

MARGEN COBERTURA

% UTILIDAD

Page 9: Reporte mensual de operaciones de Servicio

107%

109%

95%

101% 134% 113% 110% 136% 159%

0% 0% 0% 0%

20%

40%

60%

80%

100%

120%

140%

160%

180%

200%ENE FEB MAR ABR MAY JUN JUL AGO SEP OCT NOV DIC

0

10,000,000

20,000,000

30,000,000

40,000,000

50,000,000

60,000,000

70,000,000

ENE FEB MAR ABR MAY JUN JUL AGO SEP OCT NOV DIC

PROYECCION M/O 2006

MANO DE OBRA OBJ LOGRO%

MES

MANO DE

OBRA OBJ LOGRO%

ENE 43,222,888 40,583,333 107%

FEB 44,279,251 40,583,333 109%

MAR 38,579,201 40,583,333 95%

ABR 41,041,063 40,583,333 101%

MAY 54,230,921 40,583,333 134%

JUN 45,996,693 40,583,333 113%

JUL 44,622,096 40,583,333 110%

AGO 55,304,325 40,583,333 136%

SEP 64,729,761 40,583,333 159%

OCT

NOV

DIC

TOTAL 432,006,198 365,249,997 118%

107%

109%

95%

101% 134% 113% 110% 136% 159%

0% 0% 0% 0%

20%

40%

60%

80%

100%

120%

140%

160%

180%

200%ENE FEB MAR ABR MAY JUN JUL AGO SEP OCT NOV DIC

0

10,000,000

20,000,000

30,000,000

40,000,000

50,000,000

60,000,000

70,000,000

ENE FEB MAR ABR MAY JUN JUL AGO SEP OCT NOV DIC

PROYECCION M/O 2006

MANO DE OBRA OBJ LOGRO%

Page 10: Reporte mensual de operaciones de Servicio

107%

109%

95%

101% 134% 113% 110% 136% 159%

0% 0% 0% 0%

20%

40%

60%

80%

100%

120%

140%

160%

180%

200%ENE FEB MAR ABR MAY JUN JUL AGO SEP OCT NOV DIC

0

10,000,000

20,000,000

30,000,000

40,000,000

50,000,000

60,000,000

70,000,000

ENE FEB MAR ABR MAY JUN JUL AGO SEP OCT NOV DIC

PROYECCION M/O 2006

MANO DE OBRA OBJ LOGRO%

AREA LAT. Y PINTURA:

CLIENTE LATONERIA GARANTIA INTERNO TOTAL HRS. VEND.HRS.

DISPON.EFICIEN. CLIENTE GARANTIA INTERNO TOTAL C I G L/P TOTAL

ENERO 41,632,588 0 584,300 1,006,000 43,222,888 1,232.70 1,196 103% 92,064,074 16,051,431 105,517 108,221,022 12,163,018 163,606,928 546 5 25 0 576 0 0

FEBRERO 41,718,140 0 1,105,381 1,456,000 44,279,521 1,137.17 995 114% 122,472,009 7,557,836 163,783 130,193,628 16,320,419 190,793,568 512 5 57 0 574 0 0

MARZO 38,211,808 0 367,392 0 38,579,201 983.02 1,362 72% 75,557,360 4,478,348 0 80,035,708 5,727,528 124,342,436 519 0 21 0 540 0 0

ABRIL 40,382,200 0 658,863 0 41,041,063 1,095.99 1,203 91% 81,830,251 7,463,027 0 89,293,278 6,967,288 137,301,629 537 0 25 0 562 0 0

ABRIL 52,327,636 0 1,903,285 0 54,230,921 1,127.52 1,134 99% 86,174,096 17,701,798 0 103,875,893 10,461,951 168,568,766 544 0 47 0 591 0 0

JUNIO 43,503,486 0 2,493,207 0 45,996,693 1,126.75 1,313 86% 92,496,072 26,914,035 0 119,410,107 6,658,180 172,064,980 499 0 84 0 583 0 0

JULIO 42,973,630 0 1,648,466 0 44,622,096 1,130.87 1,312 86% 78,066,989 16,538,445 0 94,605,434 5,252,051 144,479,582 456 0 53 0 509

AGOSTO 54,169,325 0 2,218,753 0 56,388,078 1,404.74 1,625 86% 119,941,533 27,229,316 0 147,170,848 3,572,681 207,131,607 553 0 49 0 602

SEPTIEMBRE 63,616,239 0 1,113,522 0 64,729,761 1,612.55 1,675 96% 159,949,309 14,222,457 0 174,171,766 11,528,393 250,429,920 554 0 27 0 581

OCTUBRE 0 0 0 0 0 0.00 0 0 0 0 0 0 0 0 0 0 0

NOVIEMBRE 0 0 0 0 0 0.00 0 0 0 0 0 0 0 0 0 0 0

DICIEMBRE 0 0 0 0 0 0.00 0 0 0 0 0 0 0 0 0 0 0

TOTALES 418,535,053 0 12,093,169 2,462,000 433,090,222 10,851.31 11,814 8 908,551,693 138,156,692 269,300 1,046,977,686 78,651,510 1,558,719,418 4720 10 388 0 5118 0 0

PROMEDIO 34,877,921 0 1,007,764 205,167 36,090,852 904 1,313 93% 75,712,641 11,513,058 22,442 87,248,140 6,554,293 129,893,285 393 1 32 0 427 0 0

Ene Feb Mar Abr May Jun Jul Ago Sep

VALOR HORA PROMEDIO MANO DE OBRA PROMEDIO 39,736.00 39,621.64 40,141.30 44939.20 44,891.31 44803.08 44863.33 43,538.00

GARANTIA 37,942.00 37,942.00 43,633.30 43633.30 43,633.30 43633.33 43633.33 43,633.33 47,966.66

CLIENTE 40,000.00 40,000.00 40,000.00 45000.00 45,000.00 45000.00 45000.00 45,000.00 45,000.00

INTERNA 20,000.00 20,000.00 20,000.00 20000.00 20,000.00 20000.00 20000.00 20,000.00 20,000.00

VENTAS MES

MANO DE OBRA

RE

PR

ES

EN

TA

%

TOTAL

PRODUCCION

Nº. ORDENES

RE

TO

RN

OS

REPUESTOS

T.O.T.

Eficiencia

Page 11: Reporte mensual de operaciones de Servicio

107%

109%

95%

101% 134% 113% 110% 136% 159%

0% 0% 0% 0%

20%

40%

60%

80%

100%

120%

140%

160%

180%

200%ENE FEB MAR ABR MAY JUN JUL AGO SEP OCT NOV DIC

0

10,000,000

20,000,000

30,000,000

40,000,000

50,000,000

60,000,000

70,000,000

ENE FEB MAR ABR MAY JUN JUL AGO SEP OCT NOV DIC

PROYECCION M/O 2006

MANO DE OBRA OBJ LOGRO%

Eficiencia

NO SE INCLUYE LATONERIA/PINTURA Y GARANTIAS

MECANICO ENE FEB MAR ABR MAY JUN JUL AGO SEP OCT NOV DIC TOTAL PROMEDIO

JOSE VILLEGAS 6,454,652 2,573,155 9,027,807 4513904

HUMBERTO RIZQUE 3,811,634 4,025,907 8,719,756 7,112,846 5,681,068 9,044,057 7,948,470 46,343,737 6620534

LUIS BRACHO 8,991,300 5,338,857 14,777,910 8,310,480 16,685,476 15,118,482 8,765,917 77,988,421 11141203

WILFREDO CLOMENARES 5,971,132 4,353,431 5,187,131 9,360,308 3,493,422 4,576,262 32,941,685 5490281

OSCAR ROJAS 10,871,069 19,599,927 5,777,061 13,150,078 8,497,431 23,302,777 22,718,014 103,916,356 14845194

JOHAN ZORRILLA 803,569 1,891,111 2,694,680 1347340

ARMANDO GIL 2,996,019 6,743,576 4,595,371 13,257,800 8,121,873 7,541,072 19,079,497 62,335,209 8905030

RAFAEL RODRIGUEZ 3,437,209 4,819,186 6,240,171 3,570,063 3,733,136 5,374,767 8,184,336 35,358,868 5051267

JOSE MARVAL 4,571,275 13,097,633 7,474,418 6,888,896 6,838,450 8,021,878 14,913,020 61,805,571 8829367

WILFREDO JARDEL 4,631,605 7,077,635 9,447,534 6,886,654 6,793,474 16,747,880 14,628,774 66,213,556 9459079

F. PINTO (LUB) 6,062,956 4,767,274 4,124,445 6,122,798 8,341,227 8,494,130 37,912,830 6318805

G. ARAY (LUB) 3,620,387 5,114,762 6,510,076 5,836,232 8,179,027 9,906,977 39,167,461 6527910

JOSE LUIS MONTERO 14,781,542

JUAN VALERIO 12,413,934

PRODUCCION 20XX 0 0 52,539,464 79,203,761 72,101,387 79,171,644 71,803,360 106,247,429 141,834,611 0 0 0 575,706,180 50,241,805

PRODUCCION REPUESTOS POR TECNICO AÑO 20XX

Page 12: Reporte mensual de operaciones de Servicio

107%

109%

95%

101% 134% 113% 110% 136% 159%

0% 0% 0% 0%

20%

40%

60%

80%

100%

120%

140%

160%

180%

200%ENE FEB MAR ABR MAY JUN JUL AGO SEP OCT NOV DIC

0

10,000,000

20,000,000

30,000,000

40,000,000

50,000,000

60,000,000

70,000,000

ENE FEB MAR ABR MAY JUN JUL AGO SEP OCT NOV DIC

PROYECCION M/O 2006

MANO DE OBRA OBJ LOGRO%

Eficiencia (Horas Disponibles)

CLIENTES 45,000.00

T OT AL T E CNICOS Y

LAT ONE ROS P INT ORE S LAT ONE ROS T E CNICOS GARANTIAS 47,996.66

11 INTERNA 20,000.00

PROMEDIO 37,665.55

TOTAL TECNICOS HORAS

DIARIASDIAS HABILES

HORAS

DISPONIBLES

PROYECCION PRODUCCION EFICIENCIA

LATONERIA

TECNICOS

11 6.5 23.5 1675 63,080,385 63,566,239 101%

1674.75 63,080,385 63,566,239 101%

HOHAS

DISPONIBLES

EN EL MES

CURSOS

VACACIONES Y

REPOSOS

OTROS

TOTAL HORAS

EFECTIVAS

152.25 152.25

152.25 120.25 32.00

152.25 152.25

152.25 26.00 126.25

152.25 152.25

152.25 35.75 116.50

152.25 152.25

152.25 16.25 136.00

152.25 16.25 136.00

JOSE LUIS MONTERO 152.25 152.25

JUAN VALERIO 152.25 152.25

1,674.75 58.50 120.25 35.75 1,155.75

JOSE MARVAL

WILFREDO JARDEL

LUIS BRACHO

SEPTIEMBRE 20XX

ARMANDO GIL

RAFAEL RODRIGUEZ

OSCAR ROJAS

TARIFA MANO DE OBRA

PROMEDIO

TARIFA MANO

DE OBRA

HUMBERTO RIZQUE

F. PINTO

TOTAL

G. ARAY

TOTAL GENERAL

MEC: #

PRODUCTIVIDAD Y EFICIENCIA DEL TALLER

Page 13: Reporte mensual de operaciones de Servicio

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109%

95%

101% 134% 113% 110% 136% 159%

0% 0% 0% 0%

20%

40%

60%

80%

100%

120%

140%

160%

180%

200%ENE FEB MAR ABR MAY JUN JUL AGO SEP OCT NOV DIC

0

10,000,000

20,000,000

30,000,000

40,000,000

50,000,000

60,000,000

70,000,000

ENE FEB MAR ABR MAY JUN JUL AGO SEP OCT NOV DIC

PROYECCION M/O 2006

MANO DE OBRA OBJ LOGRO%

PRODUCCION Y PROYECCIONES AÑO 20xx-20xx

MANO DE OBRA AREA TECNICA DEL TALLER

MECANICO ENE FEB MAR ABR MAY JUN JUL AGO SEP OCT NOV DIC TOTAL PROMEDIO

TOTAL M/O MEC 35,332,972 29,715,354 33,155,132 29,888,937 31,833,664 27,578,350 37,615,043 36,654,948 37,146,533 45,134,391 40,205,361 39,734,979 423,995,664 35,332,972

LATONERIA ENE FEB MAR ABR MAY JUN JUL AGO SEP OCT NOV DIC TOTAL PROMEDIO

MECANICO ENE FEB MAR ABR MAY JUN JUL AGO SEP OCT NOV DIC TOTAL PROMEDIO

JOSE VILLEGAS 5,384,734 1,663,494 4,919,900 1,342,532 13,310,660 3,327,665

HUMBERTO RIZQUE 4,025,382 3,414,097 1,383,000 1,984,000 4,805,965 3,129,540 3,223,032 4,619,896 5,248,670 31,833,582 3,537,065

LUIS BRACHO 6,423,237 6,408,210 4,693,568 4,284,632 7,874,500 5,104,504 4,833,000 6,120,463 1,619,448 47,361,562 5,262,396

WILFREDO CLOMENARES 5,085,272 4,924,796 2,589,000 994,000 3,927,400 4,011,032 1,330,064 1,654,194 24,515,757 3,064,470

OSCAR ROJAS 6,562,088 6,134,890 3,879,750 7,414,795 7,721,264 6,281,913 6,514,000 7,985,203 7,725,744 60,219,648 6,691,072

JOHAN ZORRILLA 2,985,853 7,092,414 1,209,500 1,498,632 12,786,399 3,196,600

ARMANDO GIL 4,477,264 4,039,236 3,111,000 3,320,000 1,626,432 6,487,264 4,491,562 5,321,782 7,148,562 40,023,102 4,447,011

RAFAEL RODRIGUEZ 4,638,059 3,933,244 4,121,736 3,645,172 5,439,732 2,825,264 3,790,632 4,867,632 6,028,186 39,289,657 4,365,517

JOSE MARVAL 3,551,000 2,040,996 3,124,000 4,892,160 5,615,536 3,373,216 3,413,426 4,427,936 7,751,516 38,189,786 4,243,310

WILFREDO JARDEL 928,764 4,278,900 5,115,528 6,988,062 4,380,000 6,017,685 7,685,986 8,202,282 43,597,207 5,449,651

F. PINTO 3,491,132 3,601,000 2,470,896 4,903,000 4,711,985 5,214,592 24,392,605 4,065,434

JOSE LIS MONTERO 5,318,196

JUAN VALERIO 3,401,451

G. ARAY 2,098,500.0 ######### 3,735,264.0 3,937,528 4900528 4946528 23117373.1 3852895.515

TOTAL M/O MEC 43,132,888 40,580,142 33,310,353 34,491,451 43,998,891 41,798,893 42,453,929 52,295,605 62,605,175 0 0 0 398,637,338 51,503,086

MECANICO ENE FEB MAR ABR MAY JUN JUL AGO SEP OCT NOV DIC TOTAL PROMEDIO

TOTAL MANO OBRA LAT

LAVADORES

TOTAL 2006

PRODUCCION TECNICA AÑO 2005

PRODUCCION LATONERIA Y PINTURA AÑO 2005

PRODUCCION TECNICA AÑO 2006

PRODUCCION LATONERIA Y PINTURA AÑO 2006

Page 14: Reporte mensual de operaciones de Servicio

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109%

95%

101% 134% 113% 110% 136% 159%

0% 0% 0% 0%

20%

40%

60%

80%

100%

120%

140%

160%

180%

200%ENE FEB MAR ABR MAY JUN JUL AGO SEP OCT NOV DIC

0

10,000,000

20,000,000

30,000,000

40,000,000

50,000,000

60,000,000

70,000,000

ENE FEB MAR ABR MAY JUN JUL AGO SEP OCT NOV DIC

PROYECCION M/O 2006

MANO DE OBRA OBJ LOGRO%

MES MES MES

20xx 20xx PORC. 20xx 20xx PORC. 20xx 20xx PORC.

ENE 35,332,972 41,632,588 118% ENE 104,412,390 92,064,074 88% ENE 139,745,362 133,696,662 96%

FEB 29,715,354 41,718,140 140% FEB 75,618,235 122,472,009 162% FEB 105,333,589 164,190,149 156%

MAR 33,155,132 38,211,808 115% MAR 94,454,594 75,557,360 80% MAR 127,609,726 113,769,168 89%

ABR 29,888,937 40,382,200 135% ABR 101,369,139 81,830,251 81% ABR 131,258,076 122,212,451 93%

MAY 31,833,664 52,327,636 164% MAY 98,162,845 86,174,096 88% MAY 129,996,509 138,501,732 107%

JUN 27,578,350 43,503,486 158% JUN 83,370,982 92,496,072 111% JUN 110,949,332 135,999,558 123%

JUL 37,615,043 42,973,630 114% JUL 114,391,039 78,066,969 68% JUL 152,006,082 121,040,600 80%

AGO 36,654,948 54,169,325 148% AGO 98,623,263 119,941,533 122% AGO 135,278,211 174,110,858 129%

SEP 37,146,533 63,616,239 171% SEP 70,161,907 159,949,309 228% SEP 107,308,440 223,565,548 208%

OCT 45,134,391 OCT 108,725,030 OCT 153,859,421 0 0%

NOV 40,205,361 NOV 95,086,564 NOV 135,291,925 0 0%

DIC 39,734,979 DIC 94,863,564 DIC 134,598,543 0 0%

PROM 35332972 46503895 132% PROM 94936629 100950186 106% PROM 130269601 110590561 85%

PRODUCCION GENERALPRODUCCION REPUESTOSPRODUCCION MANO DE OBRA

HISTORICO PRODUCCION 20xx-20xx

DEPARTAMENTO DE SERVICIO

Page 15: Reporte mensual de operaciones de Servicio

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109%

95%

101% 134% 113% 110% 136% 159%

0% 0% 0% 0%

20%

40%

60%

80%

100%

120%

140%

160%

180%

200%ENE FEB MAR ABR MAY JUN JUL AGO SEP OCT NOV DIC

0

10,000,000

20,000,000

30,000,000

40,000,000

50,000,000

60,000,000

70,000,000

ENE FEB MAR ABR MAY JUN JUL AGO SEP OCT NOV DIC

PROYECCION M/O 2006

MANO DE OBRA OBJ LOGRO%

TENDENCIA A LA EFICIENCIA

EFICIENCIA

HORAS

DISPONIBLES

HORAS

TRABAJADAS

EFICIENCIA

INDIV IDUAL

%

PRODUCCION MES ANTERIOR

L. BRACHO 32.00 39.40 123%1,715,441.58

105%

J. MARVAL 116.50 104.23 89%6,266,234.00

59%

H. RIZQUE 152.25 134.86 89%5,248,670.00

85%

G. ARAY 139.25 129.74 93%4,986,670.63

109%

O. ROJAS 152.25 137.85 91%6,266,923.07

117%

ARMANDO GIL 126.25 149.02 118%7,192,195.30

77%

R. RODRIGUEZ 152.25 162.48 107%6,412,159.04

85%

W. JARDEL 152.25 191.61 126%8,099,864.47

145%

F. PINTO 136.00 149.88 110%5,290,305.18

91%

JOSE LUIS MONTERO 152.25 134.36 88%5,170,651.50

0%

JUAN VALERIO 152.25 105.80 69%3,320,402.05

0%

GLOBAL 1464 1439 98% 59,969,516.82 97%

NO SE INCLUYE EL AREA DE LATONERIA

EFICIENCIA 12 ULTIMOS MESES

MECANICO Apr-05 May-05 Jun-05 Jul-05 Aug-05 Sep-05 Oct-05 Nov-05 Dec-05 Jan-06 Feb-06 Mar-06 Apr-06 May-06 Jun-06 Jul-06 Aug-06 Sep-06 PROMD

JOSE VILLEGAS 58% 117% 107% 107% 129% 136% 104% 113% 125% 148% 87% 70% 108%

ANIBAL VINCENT 72% 70% 75% 165% 83%

HUMBERTO RIZQUE 75% 67% 81% 91% 74% 98% 71% 64% 83% 75% 47% 60% 93% 64% 64% 85% 89% 75%

LUIS BRACHO 81% 88% 94% 120% 298% 138% 110% 152% 132% 155% 73% 88% 117% 86% 87% 105% 123% 120%

WILFREDO CLOMENARES 117% 59% 128% 87% 99% 142% 98% 50% 124% 110% 45% 89% 69% 87% 51% 90%

OSCAR ROJAS 112% 131% 104% 137% 128% 347% 107% 119% 148% 132% 84% 163% 84% 93% 101% 117% 91% 129%

JOHAN ZORRILLA 87% 59% 128% 123% 121% 143% 82% 90% 71% 205% 55% 47% 119% 110% 103%

ARMANDO GIL 77% 76% 49% 60% 91% 120% 63% 96% 72% 130% 52% 67% 75% 85% 77% 118% 82%

RAFAEL RODRIGUEZ 106% 119% 95% 83% 120% 85% 100% 104% 87% 85% 107% 99%

JOSE MARVAL 145% 83% 126% 85% 42% 56% 114% 117% 89% 86% 59% 89% 91%

GUILLERMO ARAY (LUB) 48% 81% 72% 91% 109% 93% 82%

F. PINTO 103% 97% 100% 87% 91% 110% 98%

JOSE LUIS MONTERO 77% 77%

JUAN VALERIO 63% 63%

WILFREDO JARDEL 47% 112% 117% 71% 117% 145% 126% 105%

PROMEDIO 85% 83% 96% 111% #¡DIV/0! 128% 159% 92% 103% 104% 120% 67% 87% 97% 88% 86% 97% 99% 95%

Nº TECNICOS EN TALLER 8

JULIO 20xxTECNICOS

PRODUCTIVIDAD Y EFICIENCIA DEL TALLER

0.00

50.00

100.00

150.00

200.00

L. B

RA

CH

O

J.

MA

RV

AL

H.

RIZ

QU

E

G. A

RA

Y

O. R

OJA

S

AR

MA

ND

O G

IL

R.

RO

DR

IGU

EZ

W. JA

RD

EL

F. P

INT

O

JO

SE

LU

ISM

ON

TE

RO

JU

AN

VA

LE

RIO

HORAS DISPONIBLES HORAS TRABAJADAS

Page 16: Reporte mensual de operaciones de Servicio

ASESOR ABR-05 MAY-05 JUN-05 JUL-05 AGO-05 SEP-05 OCT-05 NOV-05 DIC-05 ENE 06 FEB 06 MAR 06 ABR 06 MAY 06 JUN 06 JUL 07 AGO 08 SEP 09 TOTAL PROM

ADRIANA GIL 65,283,380 47,714,980 36,036,663 61,504,217 14,831,552 20,127,895 48,582,652 23,736,639 30,273,476 38,449,287 36,222,049 28,075,122 35,674,794 46,951,792 35,431,764 35,805,173 604,701,435 37,793,840

JOSMERY BRITO 4,361,603 9,845,419 12,304,547 29,173,566 23,257,522 10,887,226 14,702,351 32,231,371 23,317,413 36,335,486 59,536,703 18,901,457 35,333,130 20,926,978 24,451,198 37,554,765 36,509,876 67,198,658 496,829,269 27,601,626

JOSMARY MALAVE 31,081,460 27,590,111 21,099,126 112,129,618 59,891,493 38,045,442 45,440,027 39,118,554 41,272,675 3,462,950 419,131,456 41,913,146

ARNOLIS RODRIGUEZ 34,551,134 22,708,796

SIFONTES DUBRASKA 20,521,725

ALNIVIA MUDIE 11,453,465 28,373,391 50,992,887 25,075,896 59,435,710 89,011,099 264,342,448 44,057,075

TOTAL 100,726,443 85,150,510 69,440,336 202,807,401 97,980,567 69,060,563 108,725,030 95,086,564 94,863,564 78,247,723 95,758,752 46,976,579 82,461,389 96,252,161 110,875,849 98,435,833 130,496,720 199,440,278 1,785,004,607 151,365,686

ADRIANA GIL 17,187,294 23,093,881 32,048,498 25,385,354 23,098,296 120,813,323 24,162,665

JOSMERY BRITO 11,585,209 23,567,914 13,311,701 16,320,381 24,171,198 23,995,878 38,483,778 151,436,059 21,633,723

JOSMARY MALAVE

JOANA FLORES 20,146,209 1,813,705 430,775 22,390,689 7,463,563

ARNOLIS RODRIGUEZ 22,043,181 17,131,871

DUBRASKA SIFONTES 11,537,497

ALNIVIA MUDIE 7,833,099 17,698,869 39,223,209 17,667,943 39,964,297 51,863,379 174,250,796 29,041,799

TOTAL 0 0 0 0 0 0 0 0 0 0 0 48,918,713 56,308,598 63,489,843 80,928,944 64,937,437 86,003,356 119,016,525 468,890,866 82,301,750

ADRIANA GIL 16,076,410 10,112,064 7,734,832 11,836,979 5,988,600 12,901,251 13,811,163 12,673,000 18,573,073 22,056,588 13,983,609 16,879,384 16,765,873 26,721,061 14,427,253 16,932,696 237,473,835 14,842,115

JOSMERY BRITO 1,830,000 6,376,000 5,948,432 8,574,640 13,162,800 9,449,000 11,925,000 12,833,210 11,515,730 12,916,000 15,997,723 9,524,045 11,307,392 7,788,467 9,384,824 15,807,497 15,558,086 16,740,030 196,638,876 10,924,382

JOSMARY MALAVE 11,837,527 13,303,100 11,762,586 16,524,924 17,243,548 14,533,782 19,208,702 14,572,800 9,583,000 224,000 128,793,969 12,879,397

JOANA FLORES 6,436,000 11,736,808 12,055,391 30,228,200 10,076,067

ARNOLIS RODRIGUEZ 16,565,858 10,892,507

DUBRASKA SIFONTES 9,569,000

ALNIVIA MUDIE 8,670,000 16,519,968 21,295,664 8,234,644 18,580,595 28,790,957 102,091,828 17,015,305

TOTAL 29,743,937 29,791,164 25,445,850 36,936,543 36,394,948 36,884,033 44,944,865 40,079,010 39,671,803 41,632,588 41,718,140 38,458,819 36,743,265 51,029,496 45,107,740 40,974,837 50,704,539 65,992,494 695,226,707 65,737,265

PRODUCCION REPUESTOS

PRODUCCION ASESORES DE SERVICIO 20xx-20xx

MANO DE OBRA

ULTIMOS 12 MESES ( NO SE INCLUYEN LAS TRANSFERENCIAS DE REPUESTOS LAS GARANTIAS E INTERNAS)

COSTOS PRODUCCION REPUESTOS

Page 17: Reporte mensual de operaciones de Servicio

REPUESTOS ABR-05 MAY-05 JUN-05 JUL-05 AGO-05 SEP-05 OCT-05 NOV-05 DIC-05 ENE 06 FEB 06 MAR 06 ABR 06 MAY 06 JUN 06 JUL 07 AGO 08 SEP 09

ADRIANA GIL65,283,380 47,714,980 36,036,663 61,504,217 14,831,552 20,127,895 48,582,652 23,736,639 30,273,476 38,449,287 36,222,049 28,075,122 35,674,794 46,951,792 35,431,764 35,805,173 0

JOSMERY BRITO4,361,603 9,845,419 12,304,547 29,173,566 23,257,522 10,887,226 14,702,351 32,231,371 23,317,413 36,335,486 59,536,703 18,901,457 18,901,457 18,901,457 24,451,198 37,554,765 36,509,876 67,198,658

ALNIVIA MUDIE59,435,710 89,011,099

DUBRASKA SIFONTES20,521,725

ARNOLIS RODRIGUEZ34,551,134 22,708,796

JOSMARY MALAVE31,081,460 27,590,111 21,099,126 112,129,618 59,891,493 38,045,442 45,440,027 39,118,554 41,272,675 3,462,950 0 0 0 0 0 0

MANO DE OBRA ABR-05 MAY-05 JUN-05 JUL-05 AGO-05 SEP-05 OCT-05 NOV-05 DIC-05 ENE 06 FEB 06 MAR 06 ABR 06 MAY 06 JUN 06 JUL 07 AGO 08 SEP 09

ADRIANA GIL 16,076,410 10,112,064 7,734,832 11,836,979 5,988,600 12,901,251 13,811,163 12,673,000 18,573,073 22,056,588 13,983,609 16,879,384 16,765,873 26,721,061 14,427,253 16,932,696 0

JOSMERY BRITO 1,830,000 6,376,000 5,948,432 8,574,640 13,162,800 9,449,000 11,925,000 12,833,210 11,515,730 12,916,000 15,997,723 9,524,045 11,307,392 7,788,467 9,384,824 15,807,497 15,558,086 16,740,030

ALNIVIA MUDIE 18,580,595 28,790,957

SIFONTES DUBRASKA 9,569,000

ARNOLIS RODRIGUEZ 16,565,858 10,892,507

JOSMARY MALAVE 11,837,527 13,303,100 11,762,586 16,524,924 17,243,548 14,533,782 19,208,702 14,572,800 9,583,000 6,436,000 11,736,808 12,055,391 0 0 0 0

PRODUCCION ASESORES DE SERVICIO 20xx-20xx