Sales_Presentatio Axis Bankn
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Transcript of Sales_Presentatio Axis Bankn
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Travel Currency Cards
Product Approach
Channel Partners Meet Rajasthan 2010-11
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Synopsis
Key FeaturesTravel Card What makes us different
Axis Bank & Partner
Industry Update & Industry Focus
Strategic Move & Corporate Centric Solutions
Moment of Truth. - FAQs Card v/s Other Mode of Payment, Edge over Competitors
Exclusive Relationship & Vision-2011
Shake Legs with Cocktail & Dinner Party
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What Makes Us Different??
PeopleDedicated team
Exceptional after sales Service
All time attentive behavior towards client.
ServiceGroup Email ID for COCSMS/Email alerts for card funding.
Funding takes place Thrice a day
Personalized cards issuance with validity of 5 years
SupportAnytime purchase and Encashment of cards from any of the branches across India
Reversals / Refund due to any customer on account of Pre Auth .Etc
processed in the quickest TAT
100 % Retention
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For Partners
Locks in your foreign exchange customers with a lifecycle of up to 5 years
Exclusive / customer specific after sales service
Available in major world currencies
Customer Delights.
Enhanced Revenues with Mutual Benefits
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Industry Updates
Efficient Expense Management Solution when Abroad
THOMAS COOKCUSTOMER LOYALTY
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Industry Focus
COC Retail
Customized Segmentation
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sS s
Joint calls with Axis Bank team to COC clients whenever required
Promote Travel Currency Card to TC & Currency customers
Equal focus on COC & Retail segment
Exploitation of untapped segment.
Migrate existing SBI, HDFC or Citi card holders
Customer Delight
Balance Statement
On site assistance
Personalized Cards
Making All The Difference
Strategic Move
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sS s
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Moment of Truth
How does the Travel Currency card work?
Where can I use the travel currency card? What are the fees and limits of Travel Currency card? Can I get cash back with my Travel Currency card? How can I check my balance, view my transaction history or change my PIN? What if my card does not work at the ATM? How secure is Travel Currency card? How do I reload my Travel Currency card? What if my card hasnt got all the money I need to buy something? What if my card is declined? What is pre-authorization? What if my Travel Currency card is lost or stolen? What do I do if I find an incorrect transaction on my card? How can I contact Card Services?
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FEATURES ICICI HDFC CITIBANK SBI GMC AXIS BANKNumber of Variants 9 6 3 3 9
Withdrawal Limit Balance on card Balance on card $1000 per day Balance on card
Customer Support Team Localised Support
Localised
Support Centralised Only Mumbai
Strong Localised and Zonal
based supportLoading Timely Funding Timely Funding Centralised Instant Loading Thrice in a day
Value Load $250- 100000 $250- 100000 $250- 100000 $250- 100000
Monthly Statement Online access Online access Online access No
Online access / Axis Bank
ATM's
ATM PIN
No changepermitted at ATM's
in India
No changepermitted at
ATM's in India
No changepermitted at
ATM's in India
No changepermitted at
ATM's in IndiaChange permitted before
departure in IndiaMobile Alert Yes NA Yes Yes Yes/ Email as well
Balance Enquiry at ATM's NO NO NO NO
Yes with display in the base of
CNY of CardValidity - Years 5 5 3 3 5
Cross Currency Margin 3% 3% 3% 3% 3%
Internet transactions Yes No No No YesIncentive based No No Yes Yes Yes- HighWhite Labelling No No Yes Yes Yes
Personalized Cards No No No No YesADD ON cards Yes Yes Yes Yes Yes
Lost Card Liability Insurance Yes No No No Yes- upto INR 200000Pre-authorisation while swiping -
PermittedYes- 45 days for
reversalYes- 45 days for
reversal No NoYes- within 2 day if all docs
intact
Edge over othersThe Axis Effect
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Exclusive Relationship
Market CapitalizationMaximum Penetration
Joint Sales Calls for potential new business with 100 % conversion ratio
Optimal IncentivesGreater Revenues
Valued PartnerAxis Bank to support all possible new avenues of growth
Mutual Benefits and Exclusive Revenue Enhancement
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Vision - 2011
Chip Based CardsEnhanced Security
YCS SoftwareOnline Funding of Cards
White Labeling of Travel Cards- Exclusive Customization
Corporate IDChecking Balances online over I-Connect for Card A/cs
Happy Selling
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Thank You !
Team AxisMohan Kumar Sahni ( 9829093109)
Ms Archana Bhutani ( 9983912232)
Ms Jayshree (9660241381)
Mr. Laxman Singh (9214019320)
Mr. Deepak Jain ( 9461987983)
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Time to Party