TGW 1.0.3 Subscriber Content

8/11/2019 TGW 1.0.3 Subscriber Content

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DNO182164 1

Issue 1-3 en Copyright © Nokia Corporation 2002.

Nokia Multimedia Terminal Gateway Release 1.0.3Part of the Multimedia Messaging Service Application Suite

TGW Content:A Guide for Operators



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Copyright © Nokia Corporation 2002.

PURPOSE. This document describes the product(s) defined in the introduction of thisdocument and is subject to change without notice. This document is intended for the use of

Nokia Corporation’s customers for the sole purposes of the agreement under which it issubmitted. It has been prepared to be used by professional and properly trained personnel,and the customer assumes full responsibility when using it.

PROVIDED “AS IS”. Nokia Corporation has used reasonable efforts to ensure that the

instructions contained in the document are adequate and free of material errors andomissions. This document is provided on an “AS IS” basis, with no warranty of any kind.

NOKIA CORPORATION SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIEDWARRANTIES, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OFFITNESS, MERCHANTABILITY AND TITLE. Further, the information or statementscontained in this document concerning the suitability, capacity or performance of the

product(s) concerned are not binding, except as may explicitly be agreed to by NokiaCorporation in the agreement under which this document is submitted.

Limitation of Liability. Nokia Corporation’ liability for any errors in the document islimited to the documentary correction of errors. IN NO EVENT SHALL NokiaCorporation HAVE ANY LIABILITY FOR ANY DAMAGES OF WHATEVER

NATURE, WHETHER DIRECT, INDIRECT, SPECIAL, INCIDENTAL, ECONOMIC

OR CONSEQUENTIAL, that might arise from the use of or inability to use this documentor anything contained herein.

Intellectual Property Rights. This document and the product it describes are protected bycopyright according to applicable laws. No part of this document may be reproduced ortransmitted in any form or by any means without the prior written permission of NokiaCorporation. Nokia and Nokia Connecting People are registered trademarks of NokiaCorporation.

Product names mentioned in this document may be trademarks of their respectivecompanies and are mentioned for identification purposes only.

Copyright © Nokia Corporation 2002. All rights reserved.



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1 Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51.1 Product description for TGW. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

1.2 About this document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

1.3 Audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

1.4 Scope . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

1.5 Typographic conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71.6 Related documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

1.7 If you have documentation comments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

1.8 Revision history . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

2 TGW Subscribers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132.1 Accessing TGW via the Web. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2.1.1 Connecting to TGW via the Web. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2.1.2 Legacy phone owners connecting to TGW via the Web . . . . . . . . . . . . 14

2.1.3 New Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2.1.4 Personal Album . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

2.1.5 My Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192.1.6 Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

2.1.7 Logging out of TGW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

2.2 Accessing TGW via WAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

2.2.1 Configuring WAP gateway settings for TGW. . . . . . . . . . . . . . . . . . . . 21

2.2.2 Connecting to TGW with a WAP phone . . . . . . . . . . . . . . . . . . . . . . . . 22

2.2.3 New Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

2.2.4 Personal Album . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

2.2.5 User Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

2.2.6 Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

2.2.7 Logging out of TGW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

3 Non TGW Subscribers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293.1 Viewing messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

3.2 Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

3.3 Logging out of TGW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30



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1 Preface

The preface provides the following introductory topics:

• Product description for TGW

• About this document

• Audience

• Scope

• Typographic conventions

• TGW documentation

• Related documentation

• If you have documentation comments

• Revision history

1.1 Product description for TGW

TGW is a companion application to the Nokia Artuse™ Multimedia Messaging ServiceCenter (MMS Center). The MMS Center delivers messages composed of text, images,and other media types between multimedia terminals.TGW extends the MMS Center by

providing storage and views of multimedia messages. In addition, TGW providesmultimedia support for legacy phone owners via SMS notification, allowing legacy phoneowners to view their multimedia messages via the Web.

1.2 About this documentThis document is TGW Content: A Guide for Operators for the Nokia MultimediaTerminal Gateway Release 1.0.3. TGW is part of the Multimedia Messaging ServiceApplication Suite.

Operators may reference this guide when preparing subscriber documentation.This guideincludes steps on configuring a multimedia terminal (MMT), accessing multimediamessages, and managing multimedia messages using either:

• WAP

• the Web

1.3 Audience

The intended audience for this document is the operator who can customize “boilerplate”content on TGW for their own customer documentation.



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This guide is provided in both .pdf and text format so that the operator can modify (or “cutand paste”) and deliver it in the preferred media.

The operator must insert system-specific elements in several configuration steps. For the.pdf version, reminders to provide such elements are displayed in blue italic. For the printversion, steps and procedures are printed in italic only.

Operators work with several subscriber types. For the purposes of understanding TGWand related documentation, the following table describes possible subscriber types.

1.4 Scope

The following table describes the major sections in this document.

Table 2 Overview to TGW Content: A Guide for Operators

Subscriber Type Description

Legacy phone owner a subscriber whose mobile phone does nothave multimedia capabilities

MMT owner a subscriber whose mobile terminal hasmultimedia capabilities

Subscriber anyone using a mobile phone

TGW subscriber a mobile phone owner who has a Personal

Album

non TGW subscriber a mobile phone owner who does not have aPersonal Album

Table 1 Types of TGW subscribers

Chapter Description

TGW Subscribers Describes how to access TGW messagesfor two different audiences using the Webor WAP. Also provides steps for managingmessages, configuring settings to a WAPgateway, and connecting to TGW with alegacy phone.

Non TGW subscribers Describes how to access and viewmessages on TGW using a legacy phone.



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1.5 Typographic conventions

The following notes and table provide a list of the typographic conventions that appear inthis document.

Warning: This information helps avoid damage to the phone, personal injury, orproperty damage.

Caution: This information helps avoid loss of data.

The task icon marks the beginning of a procedure or task sequence.

1.

2.

3.

Note: This information provides explanatory information.

Tip: This information provides helpful guidelines for easy operation.

Convention Description

Courier Font Used for file names, lines of

code, names of processes, and

commands.

Heavy courier Used for command line user input.

Bold Used for textual parts of the graphical userinterface, including menu items, buttons,toolbar names and options, and tabs.

Italics Used for screen names and document titles.

Bold Italics Used for emphasis.

<___> (Angle Brackets) With plain text, used for variable data.

Table 3 Typographic conventions



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< Italics> (Angle Brackets) With italics text, used for XML/HTMLdata.

[___] (Square Brackets) Used for optional data such as command

line arguments and database fields.

\ Backslash at the end of lines indicates thatthere is insufficient space and the line iscontinued in the space below.

| Vertical bar used between choices, forexample in variable data in configurationfile arguments.

“ ” Used for section and chapter titles.

Convention Description

Table 3 Typographic conventions



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1.6 Related documentation

For more information on Nokia Multimedia Terminal Gateway, see the following relateddocumentation.

Document Document Number Audience Description

Administrator’sWeb-based Help

Not Applicable Intended for systemadministrators who workdirectly for the operators andwho are responsible forconfiguring and troubleshootingairtime services for subscribers.

Subscriber’sWeb-based Help

Not Applicable Intended for TGW subscriberswho are accessing theirmessages via the Internet.

Subscriber’sWAP-basedHelp

Not Applicable Intended for TGW subscribersand non TGW subscribers whoare accessing TGW with theWireless Application Protocol(WAP).

Guide to Documentation

DN01154073 Intended for anyone seekingguidelines on how to use theTGW documentation set.Describes each document in theset. Also includes informationon receiving documentation

updates and orderingdocumentation.

TGWCommissioningGuide

DN0182176 Intended for system experts whoinstall TGW at operator sites. Inmost cases, installers are Nokiaemployees, though they can also

be installers from the operator orfrom a third party systemintegrator.

Table 4 Documentation related to TGW



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Customizing theTGW Interfaces

DN0182188 Intended for system integratorsand operators who arecustomizing field labels, screencolors, online help, and remote

log in procedure for thesubscriber, non TGW subscriber,and WAP interfaces. Alsointended for translators who areresponsible for translating thesubscriber, non TGW subscriber,and WAP interfaces.

Third-Party DevelopmentGuide

DN01161124 Intended for software developerswriting applications external toTGW but desiring to integratewith TGW-suppliedfunctionality. Softwaredevelopers writing externalTGW applications can use thisdocument to gain anunderstanding of the TGWfunctionality that has been madeavailable. For each TGWinterface exposed, this document

presents conceptual information,description of the exposedinterface, and exampleinteracting code.

Release Notes DN0182191 Intended for installers. Alsointended for systemadministrators who workdirectly for the operators andwho are responsible forconfiguring and troubleshootingairtime services for TGWsubscribers.

Technical Notes DN0182207 Intended for installers,administrators, and operators.

Document Document Number Audience Description

Table 4 Documentation related to TGW (Continued)



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For more information on the Nokia Artuse™ Multimedia Messaging Service Center(MMSC), refer to the following documents.

For more information on Nokia Activ Server (NACS) 2.1 refer to the followingdocuments. You can find these documents in PDF format on the Nokia Activ Server 2.1CD.

• Nokia Activ Server 2.1 Getting Started Guide (gettingstarted.pdf)

• Nokia Activ Server 2.1 Administration Guide (administrationguide.pdf).

Document Document # Description

Graphical User Interface

DN00148723 Provides descriptive information aboutnavigating the MMSC GUI and

background on basic tasks.

Message Handling DN00148708 Provides information about multimediamessage format, routing, and howmessages are handled in the MMSC.

Installing and Integrating MMSC

DN00148798 Provides instructions for installing andconfiguring the MMSC.

Operating MMSC DN00148786 Designed for users who need proceduresfor daily, weekly, monthly, and occasionaloperations.

Configuring MMSC DN00148774 Provides comprehensive instructions onconfiguring the MMSC with a focus oncustomizing the product.

External Application Developer’s Guide

DN00148759 Provides guidelines for developinginterfaces for external applications.

Technical Manual DN00148747 Provides:

• environment variables

• processes

• configuration files

• database tables

Table 5 Documentation related to Nokia Artuse™ Multimedia Messaging ServiceCenter (MMSC)



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1.7 If you have documentation comments

The Application Gateways product line at Nokia is always interested in improving itsdocumentation. We value your comments about this guide and other Nokiadocumentation.

Simply e-mail your documentation comments to Application Gateways [email protected].

In all your correspondence, please include the title of the document, its document number,release version, and the specific section you are commenting on.

1.8 Revision history

Table 6 shows a list of revisions for this document.

Date Issue Release version

January, 2002 1-0 en 1.0

April, 2002 1-1 en 1.0.1

July, 2002 1-2 en 1.0.2

August, 2002 1-3 en 1.0.3

Table 6 Revision history



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2 TGW Subscribers

TGW subscribers have a subscription to an operator who offers TGW service. TGWsubscribers include multimedia terminal owners as well as legacy phone owners. Thischapter provides subscribers with the steps and procedures for the following TGW

features:

• Connecting to TGW

• Configuring WAP gateway settings for TGW

• Managing messages in New Messages and the Personal Album

• Changing settings

• Getting help

• Logging out of TGW

2.1 Accessing TGW via the Web

TGW features available to subscribers using the Web include:

• Connecting to TGW

• Viewing messages

• Saving messages

• Composing messages

• Deleting messages

• Forwarding messages

• Renaming messages


• Getting Help


Note to Operators: the following sections outline procedures and steps that pertainto subscribers using the Web. You can customize these generic steps or procedures toapply to your specific Web setup.

2.1.1 Connecting to TGW via the Web

Note to Operators: Remember to provide the URL, user name and password in Steps1-3, below.

To log in to TGW, follow these steps:

1. Open your browser, enter the URL provided by your operator.

2. Enter your user name.



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3. Enter your password.

4. Click the Log In button.

2.1.2 Legacy phone owners connecting to TGW via the Web

Note to Operators: the following sections outline procedures and steps that pertainto subscribers using a legacy phone. You can customize these generic steps orprocedures to apply to your specific Web setup. You can also customize the contentof the SMS notification message.

Legacy phone owners who “receive” multimedia messages are sent an SMS stating “Youhave a multimedia message in your new album.”

Once you have logged in to TGW, the message can be viewed on the Web.

To view a message sent to your legacy phone, follow these steps:

Note to Operators: Remember to enter the URL for Web access in Step 1, below.

1. Open your browser, enter the URL provided by your operator.

2. Enter your user name.

3. Enter your password.


If your operator provides a direct link to TGW through their Web site, follow thesesteps:

1. Click the TGW link provided by your operator’s Web site.

2. Enter your MSISDN in the MSISDN field.


2.1.3 New Messages

Note to Operators: the following sections outline procedures and steps that pertainto subscribers using New Messages.

After logging in to TGW, use the navigation tools on the Web interface to manage your New Messages.

New Messages lists all of your new messages. From here, you can:

• View a new message

• Save a new message

• Compose a new message

• Delete a single message

• Delete multiple messages



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2.1.3.1 Viewing a new message

After logging in to TGW, select the New Messages tab in the Message List.

To view a new message, follow the step below:

Click the subject of the message. The name, sender, send date/time, other recipients,

and expiration time of the message is displayed with the message content.

2.1.3.2 Saving a new message

When you save a new message, you move it from New Messages to your Personal Album.You can only save one message at a time.

To save a message, follow these steps:

1. From the Message List screen, choose the New Messages tab.

2. Select the message that you want to save.

3. Click the Save button.

4. Enter a name for the message when the Save Message screen appears.

5. Click the OK button to save the message in your Personal Album.

2.1.3.3 Composing a new message

To create a new multimedia message from New Messages that contains

• one image and text

• text only

• an image only

follow these steps:

1. Click the Compose button.

2. Complete theSend To field with the recipient's phone number or e-mail address, withsubject and message text. For multiple recipients, use a semi-colon (“;”) to separatethe addresses.

3. Click Select Image to attach an image to the message.

4. Click the Browse button or enter the location of the image file you want to attach. Youcan only attach one image per message.

5. Click the OK button.

6. If you decide to remove an image added to the message, click Remove Image fromthe Compose Message screen.

7. Click the Send button.



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2.1.3.4 Deleting a new message

To delete individual messages from New Messages, follow these steps:

1. Choose the New Messages from the Message List screen.

2. Click the message you want to delete.

3. Click the Delete button.

4. A Delete Confirmation screen appears. Click OK to delete the message.

Caution: Once a message is deleted, it cannot be retrieved.

2.1.3.5 Deleting multiple new messages

To delete multiple messages at one time from New Messages, follow these steps:

1. Click the Multidelete button.

2. Select the check box to the left of each message you want to delete.


4. A Delete Confirmation screen appears. Click OK to delete the selected messages.

Caution: Once messages are deleted, they cannot be retrieved.

2.1.4 Personal Album

Note to Operators: the following sections outline procedures and steps that pertainto subscribers using the Personal Album.

The Personal Album lists all of your saved messages. After logging in to TGW, use thenavigation tools on the Web interface to manage your Personal Album. From here, you

can:

• View a message

• Forward a message

• Compose a new message

• Rename a message



2.1.4.1 Viewing a message

After logging in to TGW, select the Personal Album tab in the Message List.

To view a saved message, follow the step below:

Click the subject or name of the message. The sender, send date/time, other recipients,and expiration time of the message are displayed with the message content.



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2.1.4.2 Forwarding a message

Messages must be saved in the Personal Album before you can forward them. You canonly add text, not images, when forwarding a message.

To forward a message, follow these steps:

1. From the Message List screen, select the Personal Album tab.

2. Click the message subject or name that you want to forward.

3. Click the Forward button.

4. Complete the Send To field with the recipient's address, along with a subject andmessage text. For multiple recipients, use a semi-colon ( “;” ) to separate theaddresses.

Note: You cannot append text to all message formats.


2.1.4.3 Composing a message

To create a new multimedia message from your Personal Album that contains

• one image and text

• text only

• an image only

follow these steps:

1. Click the Compose button.

2. Complete theSend To field with the recipient's phone number or e-mail address, withsubject and message text. For multiple recipients, use a semi-colon ( “;” ) to separatethe addresses.

3. Click Select Image to attach an image to the message.

4. Click the Browse button or enter the location of the image file you want to attach. Youcan only attach one image per message.


6. If you decide to remove an image added to the message, click Remove Image fromthe Compose Message screen.


2.1.4.4 Renaming a message

To Rename a Message in the Personal Album, follow these steps:

1. From the Message List screen, choose the Personal Album tab.



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2. Click the message subject or name that you want to rename.

3. Click the Rename button.

4. In the Rename Message screen, enter the new name of your message.

5. Click the OK button. After your message is successfully renamed, you automaticallyreturn to an updated Message List screen. The message appears in your Personal

Album with its new name.

Note: You can rename only one multimedia message at a time.

2.1.4.5 Deleting a saved message

To delete individual messages from the Personal Album, follow these steps:

1. Choose the Personal Album tab from the Message List screen.

2. Click the message you want to delete.


4. A Delete Confirmation screen appears. Click OK to delete the message.

Caution: Once a message is deleted, it cannot be retrieved

2.1.4.6 Deleting multiple messages

To delete multiple messages at one time from the Personal Album, follow these steps:

1. Click the Multidelete button.

2. Select the check box to the left of each message you want to delete.


4. A Delete Confirmation screen appears. Click OK to delete the selected messages.

Caution: Once messages are deleted, they cannot be retrieved.

2.1.4.7 Replying to messages

You can reply to any message that is saved in your Personal Album using the Reply buttonin the Message List screen.

To reply to a message, follow these steps:

1. Select the Personal Album tab in the Message List screen.

2. Click the subject of the message you want to reply to.

3. Click the Reply button from the button menu.

The Reply screen appears.

The sender's address appears in the To field, and the Subject field contains thesender's subject with RE: before it.



DN0182164 19


4. Enter a text message in the Message Text field.

5. You can attach one image to your reply by clicking theSelect Image button on the left.

6. Once you click theSelect Image button, navigate to the image you want to attach, andclick OK .

7. To remove the attached image, click Remove Image.

8. Click Send.

2.1.5 My Settings

Subscribers can modify certain personal settings using the Web interface. They include:

• Account information

• Password

2.1.5.1 Changing account information

Personal account information including your address, secondary phone number, and e-mail address can be verified or changed.

To change account information, follow these steps:

1. Select My Settings from the toolbar.

2. Enter the information that you want to change.

3. Click the Submit button on the Settings screen to register your changes.

2.1.5.2 Changing your password

To change your password, follow these steps:

1. Select My Settings from the toolbar.

2. Click the Change button next to Password.

3. Enter your current password in the Current Password field.

4. Enter the new password in the New Password field.

5. Re-enter the new password in the Confirm New Password field.


2.1.6 HelpNote to Operators: “Help” is available for subscribers using the Web.

There are two sources for help with the Web interface. To find out what something in theWeb interface does, use either

• Context-sensitive help to display pop-up information as you pass over a field, buttonor other item on the screen with your mouse.



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• The Help button on the main toolbar to display a brief description or instructionsabout the currently selected item.

The following table shows which browsers work with the help files and context sensitivehelp:

Browser Online Help Context Sensitive Help

Explorer 5.0 Yes Yes

Explorer 5.5 Yes Yes

Netscape 4.7 Yes No

Netscape 6.0 Yes Yes

Netscape 6.1 Yes Yes

2.1.7 Logging out of TGW

Each screen, with the exception of the Log In to Message Center screen, has a Log Out

button.To log out, follow these steps:

1. Click Log Out from the toolbar.

2. After successfully logging out, the Log In to Message Center screen automaticallyappears and your TGW session ends.



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2.2 Accessing TGW via WAP

TGW features available to subscribers using WAP include:

• Connecting to TGW with a WAP phone

• Viewing messages (only with a multimedia terminal)

• Saving messages

• Deleting messages

• Forwarding messages

• Renaming messages


• Getting Help


2.2.1 Configuring WAP gateway settings for TGW

Note to Operators: the following sections outline procedures and steps that pertainto subscribers using WAP. You can customize these generic steps or procedures to fityour specific WAP gateway or handsets.

Subscribers can access TGW using the Wireless Application Protocol (WAP).

WAP service is activated by the operator. The handset may already be configured forimmediate use. If so, follow the operator’s instructions. If you have a phone which is notconfigured for WAP services, follow the steps below to connect to the WAP gatewaysettings for TGW.

Note to Operators: the following example instructs subscribers in configuring a

WAP gateway and connecting to TGW. Remember to insert the Internet addressand the WAP gateway IP address.

To configure WAP gateway settings for TGW, follow these steps using the buttons on the phone:

1. Access your WAP settings.

2. Configure your WAP settings with information provided by your operator:

a. Enter the connection name.

b. Choose “No” for a secure connection.

c. Enter the Internet address.

d. Enter your phone number in international format.

e. Enter the WAP gateway IP address

f. Choose “No” at the Password prompt.

3. Configure a bookmark to TGW:

a. Press Menu on the keypad of your WAP phone.



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b. Select Bookmark.

c. Add the bookmark and assign a name (“my album”) and IP address.

d. Add the WAP gateway IP address from Step 2.

2.2.2 Connecting to TGW with a WAP phone

To connect to TGW, follow these steps:

1. Press the Internet button.

2. Select WAP.

3. Select your bookmark.

4. Click Log In at the Welcome screen.

Enter your user name and your password. Click Log In.

Note to Operators: the following sections outline procedures and steps that apply to

subscribers using WAP. The following instructions can be used to assist WAPsubscribers in managing their messages:

2.2.3 New Messages

New Messages displays a list of messages according to the message subject. NewMessages provides a temporary view of the details of each message, including the dateand the expiration time. For example, if your phone is off, your messages will betemporarily stored in New Messages until you move them to the Personal Album wherethey can be further managed. From New Messages, you can:

• View a new message

• Retrieve a new message• Save a new message



2.2.3.1 Viewing a new message

To view a new message by name, follow these steps:

1. Select the New Messages link. (If there are no New Messages, the message count iszero.)

2. Press Options, then, Follow Link , to see New Messages. New Messages displays fivemessage names at a time. Press Options to see the next five messages or previous fivemessages, using the Next Page or Previous Page links.

3. Click a message to view its message details (from, subject, date & time of message andexpiration time).



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4. After viewing the message details, press Options to retrieve the message to your phone, save it, or delete it.

Note: You must view or open a message before you can retrieve, save, or delete it.

2.2.3.2 Retrieving a message

Retrieving a message uploads the entire message, including images, to your MMT.

To retrieve a message in New Messages, follow these steps:

1. Select the message that you want to upload, or send to your MMT.

2. Press Options.

3. Select Retrieve. Your message uploads to your MMT.

Note: This function is available only to MMT users.

2.2.3.3 Saving a message

To save a message from New Messages to the Personal Album, follow these steps:

1. Select the message that you want to save.

2. Press Options.

3. Select Save.

4. Type a name for your message in the text box.

5. Press OK , then Save.

Your message is saved in the Personal Album.

2.2.3.4 Deleting a message

To delete a message in New Messages, follow these steps:

1. Select the message that you want to delete.

2. Press Options.

3. Select Delete. You are asked if you want to continue to delete. If yes, your deletion is

confirmed. Select Continue to view New Messages.

Note: If you delete a message using the procedure described above, the message is permanently deleted.



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2.2.4.2 Retrieving a message

Retrieving a message uploads the entire message, including images, to your MMT.

To retrieve a message in the Personal Album, follow these steps:

1. Select the message that you want to retrieve.

2. Press Options.

3. Select Retrieve. The message uploads to your MMT.

Note: This function is available only to MMT users.

2.2.4.3 Forwarding a message

To forward a message from the Personal Album, follow these steps,

1. Select the message that you want to forward.2. Press Options.

3. Select Forward.

4. Enter the recipient in the To field, appending text to the message if you wish.

Note: You cannot append text to all message formats.

5. Press Send. Your message will be forwarded.

2.2.4.4 Deleting a message

To delete a message from the Personal Album, follow these steps:

1. Select the message that you want to delete.

2. Press Options.

3. Select Delete. You will be asked if you want to continue to delete. If yes, your deletionis confirmed. Select Continue to review the Personal Album.

Note: If you delete a message using the procedure described above, the message is permanently deleted.

2.2.4.5 Deleting multiple messages

To delete multiple messages at one time, follow these steps:

1. From the Main Menu, navigate to the Personal Album.

2. Press Options.



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3. Select Multidelete. Mark the messages for deletion.

4. Press OK , and then, Delete. You are asked if you want to delete the messages. If yes,multiple messages are deleted.

Note: If you delete messages using the procedure described above, the messagesare permanently deleted.

2.2.4.6 Renaming a message

To rename a message, follow these steps:

1. From the Message List, choose the Personal Album.

2. Click the message subject or name that you want to change.

3. Click Rename.

4. Enter the new name of your message.

5. Press OK . After your message is successfully renamed you will automatically returnto an updated Message List. The message appears in the Personal Album with its newname.

Note: The rename function applies to one multimedia message at a time.

2.2.5 User Settings

You can access User Settings through the Main Menu of each album.

Select User Settings to change your password or e-mail address.

2.2.5.1 Changing your password

To change your password, follow these steps:

1. Press Options on the Main Menu.

2. Select User Settings.

3. Select Change Password.

4. Enter your existing Password. Press OK .

5. Enter your New Password.6. Re-enter your Password.

7. Press Change.

2.2.5.2 Changing your e-mail address

To change your e-mail address, follow these steps:



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1. Press Options on the Main Menu.

2. Select User Settings.

3. Select Change E-mail Address.

4. Enter your New E-mail address.

5. Press Change.

2.2.6 Help

Note to Operators: “Help” is available for subscribers using WAP.

WAP help is available on each screen. Scroll and click the Help link as needed.

2.2.7 Logging out of TGW

Each screen, with the exception of the Log In screen, offers the logout option.

To log out, follow these steps:

1. Click Log Out.

2. After successfully logging out, the Log In screen automatically appears and yourTGW session ends.



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3 Non TGW Subscribers

TGW provides non subscribers a view of their multimedia messages via either a Webinterface or a legacy phone. On a legacy phone, non TGW subscribers receive a ShortMessage Service (SMS) message informing them that have received a multimedia

message.

Note to operators: Remember to insert an SMS message with the URL and theexpiration time for message retrieval.

3.1 Viewing messages

Two different login configurations are possible for non subscribers to view theirmessages.

• One login configuration requires a message ID and password.

• The other requires the non subscriber's MSISDN.

3.1.1 Message ID and password

If the configuration is set to ID/password, then TGW sends an SMS message to the nonTGW subscriber that includes the following:

• URL

• Message ID number

• Password for message retrieval

The non subscriber can view an MMS message on the Web for a period of time as set by

the operator. To view a message sent to a legacy phone, follow these steps:

1. Enter the URL provided by your operator. For example, http://<host >:< port >/en/

legacy.

On a WAP phone, press the Internet button, select WAP and then go to the URL.

2. At the Log in to Message Center screen, enter your Message ID number and password.


4. View the details of your message. You can see additional messages one-at-a-time bylogging out, and then logging in again using the new Message ID.

Note: On a WAP phone, you view images of MMS messages as a WAP bit map

(.wbmp).



3.1.2 MSISDN

Alternately, the operator can insert a link within its portal URL(http://<host >:< port >/en/legacy/msisdnlogin.jsp), from which non-subscribers can viewtheir messages using their MSISDN.

If the configuration is set to MSISDN log in, then TGW sends an SMS message to the non

TGW subscriber that includes the URL (not a message ID/password) .

To view non subscriber MMS messages using an MSISDN, follow these steps:

1. Enter the URL provided by your operator. For example, http://<host >:< port >/en/

legacy.

On a WAP phone, press the Internet button, select WAP and then go to the URL.

2. At the log in screen, enter the MSISDN. Only one message is visible, above which isthe message "Message 1 of <number of messages >". Next/Previous allows you tocycle through multiple MMS messages .

An operator can even bypass the login screen by providing the non subscriber’s MSISDNas a parameter in the portal’s URL using the following format:

http://<server IP>:<port>/en/legacy/nonsubscribermsisdnlogin.do?msisdn=%2B<non subscriber's msisdn without the '+'>

For example, an operator could load a page for a given user that contains a link to the user'snon subscriber TGW area. If the user's MSISDN is +12223334444, the machine hostingTGW has an IP address of 1.2.3.4, and is listening on port 7001, then the link would asfollows:

<a href="http://1.2.3.4:7001/en/legacy/

nonsubscribermsisdnlogin.do?msisdn=%2B12223334444">Acce

ss your multimedia messages</a>

3.2 Help

Note to Operators: “Help” is available for non TGW subscribers using the Web.WAP non subscribers can view .wml help files.

Click the Help button on the main toolbar to display a brief description or instructionsabout the currently selected item.

3.3 Logging out of TGW

To log out of TGW, follow the step below:

Click Log Out from the toolbar. After successfully logging out, the Log In to MessageCenter screen automatically appears and your TGW session ends.

TGW 1.0.3 Subscriber Content

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