Gp - Presentation com

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    Group 2: MJ Kang

    Erfan M. VahidAndrew N. RavindranCarl SuriFarid YazdaniChristine Lin

    Samsung Electronics Canada

    Group Project

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    Samsung Electronics Canada

    Markets : Consumer ElectronicsInformation Technology

    Wireless Terminals

    Brand value Top 20

    14th Largest Company

    SamsungCompany

    Differentiated Marketing

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    SamsungMethodology

    Define problem

    Research Design

    Data Collection

    Sample Design

    Non-Probability Sampling : convenience

    Data quality Standardized Questions

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    SamsungMethodology .. continued

    Company background

    Secondary Sources Internet, Magazines

    Design of Marketing Strategy

    Primary Sources InterviewsPersonal Observation

    Secondary Sources Internet, Magazines

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    Marketing Strategy - Product Samsung

    Smart commercial freezer

    Standing freezer

    Modified Zipel (failed residential fridge)

    Remove LCD, TV, Camera, Web Ordering, etc

    Keep RFID, Directive Cooling

    Add Database, Computer Software

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    Marketing Strategy - Product Samsung

    Transparent view

    Wireless system

    freezer

    RX-78C 34RX-88B 16SLR-X 6CLK-5 3

    DATABASE

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    Marketing Strategy - Product Samsung

    Layers

    Core RFID, Directive Cooling, Networking

    Functional RFID tracks goods & databaseEnergy SavingWireless access to database

    Augmented Family brand : ConnectOperational excellence

    Potential Efficiency, Labour, EnergyCost Control!

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    Marketing Strategy - Price Samsung

    Price Objective : Image enhancement

    Price Points and Tactics :

    List Pricing

    Pricing Strategies : Demand based, Target costing

    Switching cost program

    Functional discount to distributor

    Dynamic Pricing

    Leasing

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    Marketing Strategy - Price Samsung

    Price Vis--vis Samsung : New product line

    Slightly Below Electrolux

    Price Vis--vis Competitors

    Above Delfield, Arctic Air

    Augmentation of existing product

    Priced at $7000

    Additional V/C

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    Marketing Strategy - Place Samsung

    Channel Objective

    Info available and accessible

    Retailers not common

    Unique offering

    Low awareness

    Environment Evaluation

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    Marketing Strategy - Place Samsung

    Exclusive distribution strategy

    High priced, considerable service

    CAMCO

    Sales force, Website

    Intermediaries

    Selling

    SAMSUNG

    customer

    distributor

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    Distribution Review Samsung

    How we will sell

    Similar to competitors

    Direct Sell

    InfoWebsite, Showroom, Sales staff

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    Mkt. Strategy - Promotion Samsung

    Integrated Marketing Communications

    Seminars

    Canadian High Technology Show

    Professional Magazines

    International and National tradeshows

    Direct Marketing

    Canadian Business Franchise Magazine

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    Mkt. Strategy - Promotion Samsung

    Samsung Demo room

    Interactive website

    Share experiences, feedback, support

    Samsung experience

    Demo videos

    Build consumer community

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    Market Overview Samsung

    Commercial corporate market

    Fast food chains

    Fewer customers than restaurant market

    Large sales

    Billion $ market

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    Customer Needs Samsung

    Needs

    Cost Control

    Efficiency

    Tracking inventory

    Customizable features

    The Gap

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    Customer Needs Samsung

    What Customers Valued

    Cost effective

    Easy to operate

    Temperature controllable

    Fit to the workplace

    Increase business efficiency

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    Competition Review Samsung

    Electrolux

    BrandConcept

    Position

    Specifics

    Price

    Arctic Air Delfield

    $ 5800/8500 $ 1684/4000 $ 2019/3929

    WorldLeader

    Cheaper& Efficient

    CompleteKitchen

    ProductLeadership

    OperationalExcellence

    OperationalExcellence

    Mi USAEnergyStar

    Full kitchendesign

    Climatecontrol

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    Conclusion Samsung

    Samsung Electronics Canada

    Smart freezer : Connect family

    RFID Databases, inventory

    Efficiency, Energy, Cost control

    Corporate commercial clients

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    Questions ? Samsung

    ??

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    Questions ? Samsung

    ?

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    Conclusion Samsung

    TEMP SLIDES BEYOND HERE