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CSR based on ISO 26000CSR based on ISO 26000
Guidance Standard on SocialGuidance Standard on Social
ResponsibilityResponsibility
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Seven principles
of SR
Clause 4
1. Accountability
. Transparency
3. Ethical behaviour
. Respect for
takeholderinterests
5. Respect for the
rule of law
. Respect for
international
norms of
behaviour
7. Respect for
human rights
Clause 5Recognizingsocial responsibility
Stakeholder identification
and engagement
Clause 61. Corporate Governance
2. HumanRights 4. Environment
5. FairOperatingPractices
6. ConsumerIssues
7. Communityinvolvement &development
3. LaborPractices
Related actions and expectations
Relationship of the organizations
haracteristics to SR
Reviewing and improving
the organizations actions
and practices related to SR
Understanding the SR
of the organization
Practices for integrating SR
throughout organization
Communication on SR
Annex: Initiatives for social responsibility
Enhancing credibility
regarding SR
Clause 7
ISO 2600 - OVERVIEW
Voluntary initiatives
on SR
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The Seven Core Subjects of SocialThe Seven Core Subjects of Social
ResponsibilityResponsibility
OrganizationalGovernance
HumanRights
Labour
practices
Environment
Fairoperatingpractices
Consumer
Issues
Communityinvolvement
&development
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Guidance on SR core issuesGuidance on SR core issues
1. Organizational governance
2. Human rights
3. Labour practices4. Environment
5. Fair operating practices
6. Consumer issues
7. Community involvement & development
Organizational Governance
Decision making processes and
structure
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Guidance on SR core issuesGuidance on SR core issues
1. Organizational governance
2. Human rights
3. Labour practices
4. Environment
5. Fair operating practices
6. Consumer issues
7. Community involvement & development
Human Rights
Due diligence
Human rights risk situation
Avoidance of complicity
Resolving grievances
Discrimination & vulnerable groups
Civil & political rights
Economic, social and cultural rights
Fundamentals rights at work
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Guidance on SR core issuesGuidance on SR core issues
1. Organizational governance
2. Human rights
3. Labour practices
4. Environment
5. Fair operating practices
6. Consumer issues
7. Community involvement
& development
Labour Practices
Employment and employment
relationships
Conditions of work and social
protection
Social dialogue
Health and safety at work
Human development and training in the
workplace
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Guidance on SR core issuesGuidance on SR core issues
1. Organizational governance
2. Human rights
3. Labour practices
4. Environment
5. Fair operating practices
6. Consumer issues
7. Community involvement
& development
The Environment
Prevention of pollution
Sustainable resource use
Climate change mitigation andadaptation
Protection & restoration of natural
environment
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Guidance on SR core issuesGuidance on SR core issues
1. Organizational governance
2. Human rights
3. Labour practices
4. Environment
5. Fair operating practices
6. Consumer issues
7. Community involvement
& development
Fair Operating Practices
Anti-Corruption
Responsible political involvement
Fair competition
Promoting SR in the sphere of influence
Respect for property rights
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Guidance on SR core issuesGuidance on SR core issues
1. Organizational governance
2. Human rights
3. Labour practices
4. Environment
5. Fair operating practices
6. Consumer issues
7. Community involvement
& development
Consumer issues
Fair marketing, factual and unbiased
information and fair contractual practices
Protecting consumers health & safety
Sustainable consumption
Consumer service, support, and dispute
resolution
Consumer data protection and privacy
Access to essential services
Education and awareness
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Guidance on SR core issuesGuidance on SR core issues
1. Organizational governance
2. Human rights
3. Labour practices
4. Environment
5. Fair operating practices
6. Consumer issues
7. Community involvement
& development
Community involvement & Development
Community involvement Education and culture
Employment creation & skills
development
Technology development and access
Wealth and income creation
Health
Social investment
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CSR AUDITINGCSR AUDITING
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What is CSR Audit?What is CSR Audit?
y A process that enables an organisation to assess and demonstrate
its social, economic, and environmental benefits and limitations. It is
a way of measuring the extent to which an organisastion lives up
to the shared values and objectives it has committed to.
y Social auditing provides an assessment of the impact of an
organisasions non-financial objectives through systematically and
regularly monitoring its performance and the views of its
stakeholders.y Graham Boyd (1998: 1),
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CSR AUDITINGCSR AUDITING
[A] CSR Audit Framework:
y Reference model is based on 37 internationally recognised CSR
standards, applicable to companies and stakeholders alike.
y Criteria weighted according to the following:
The companys field of activity
The geographical area in which the assignment is carried out
y The team conducting the assignment and presents the validity of
criteria and factors taken into consideration
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CSR AUDITINGCSR AUDITING
[B] CSR Audit Methodology:
y Internationally approved recognised CSR objectives standards
y An analysis framework to measure policies, implementation and results
y A four-level evaluation scale
y A guarantee of confidentiality
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CSR AUDITINGCSR AUDITING[C] CSR Audit Stages:
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CSR AUDITINGCSR AUDITINGOutcome :-
More efficient business, greater share price, long-term business success
Meaningful change in corporate behaviour
Help organizations to tackle sustainability
Less negative impact on local inhabitant and more positive involvement of the
community Better quality society
SME participation in CSR
Motivated, engaged, involved, trained and committed workforce
Better quality of goods & services
Create market for CSR.
Greater share prices
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PRIME MINISTER CSR AWARDSPRIME MINISTER CSR AWARDS
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y The Prime Ministers CSR Awards, launched by the Ministry of Women,
Family and Community Development in 2007, aims to recognisecompanies that have made a difference to the communities in which theyoperate through their Corporate Social Responsibility (CSR) programmes
y The Awards represent the nations highest recognition of corporateorganizations that have had a significant and positive impact on the lives of
people around them.
y 3 criteria used
1. The positive impact has on community
2. Sustainability of the project
3. The level of commitment and involvement by the company
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y Requirement for submission:
- Entry form
- supporting material : short video (3-4minutes) or a power pointpresentattion
AND High resolution photos of your CSR project(s)
y The judges have been carefully
selected to represent various sectorsof public and corporate life. Each judge
is a respected, distinguished professional
or public figures with many years
experience in areas relevant to
community/social/ health/education/environment work.
y To maintain complete objectivity and preserve the integrity of the judgingprocess, however, the names of the judges will be disclosed only at thePresentation Ceremony.
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Winners and Honorary Mentions of the 9 Categories
1.BEST 2009 CSR PROGRAMME :EDUCATION
y Winner: Petronas BerhadHonorary Mentions: Intel Technology Sdn Bhd; MaxisCommunications Bhd
2.BEST 2009 CSR PROGRAMME :ENVIRONMENT
y Winner: Intel Technology
Honorary Mentions: Shangri-la Hotel, Kuala Lumpur; BBraun Medical Industries Sdn Bhd
3.BEST 2009 CSR PROGRAMME : CULTURE &HERITAGE
y Winner: Petronas Berhad
Honorary Mentions: Warisan Global Sdn Bhd; MalaysianResources Corporation Berhad
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4.BEST 2009 CSR PROGRAMME :COMMUNITY & SOCIALWELFARE
y Winner: CIMB Group
Honorary Mentions: Mulpha Internation Bhd andKPJ Healthcare Bhd
5.BEST 2009 CSR PROGRAMME : BESTWORKPLACE PRACTICES
y Winner: Telekom Malaysia Bhd
Honorary Mentions: CIMB Group; IntelTechnology Sdn Bhd
6.BEST 2009 CSR PROGRAMME : SMALLCOMPANY CSR
y Winner: The Truly Loving Company Sdn Bhd
Honorary Mentions: Sendi Mutiara MultimediaSdn Bhd; MM Vitaoils Sdn Bhd
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Winners and Honorary Mentions of the 9 Categories
7.BEST 2009 CSR PROGRAMME :EMPOWERMENT OFWOMEN
y
Winner: Rampai-Niaga Sdn Bhd (The Body Shop)Honorary Mentions: SimeDarby Berhad; Hai-O Marketing Sdn Bhd
8.BEST 2009 CSR PROGRAMME : MEDIA COVERAGE
y Winner: Media Prima BhdHonorary Mentions: Star Publications (Malaysia) Berhad; Epitome
Communications Sdn Bhd
9.THE PRIME MINISTERS CSR AWARD 2009
(for best overall CSR programme)
..
(CAN YOU GUESS ??????)
Thank You.