Landgraf CSG ERC

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    Delaware Health and Social Services

    Council of State Governments Eastern Regional ConferencesAnnual Meeting and Regional Policy Forum: Aug. 18, 2015

    Rita Landgraf, Secretary, Delaware Department of Health and Social Services

    The Impact of Health CareInnovation in Delaware

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    Delaware Health and Social Services

    Providerslack time andresources toproactivelycoordinate care

    Health care is confusing for

    Patients, and premiums are rising

    Employersare facingincreasing costs, an unhealthyworkforce, and complexdecisions

    faces health carecosts that consumeapproximately 25%of the state budget

    The State ofDelaware

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    Delaware Health and Social Services

    4.3% ofadults

    consideredsuicide in 2011

    Health care costs consume

    25%of state budget

    Diabetesincidence rate of

    11.1%

    31.1%of Delawareansare obese

    1 in 5Delawareans aresmokers

    Health care costsgrowing at

    6% per yearhistorically

    Per capita costs

    25%higher than U.S.average

    More than

    $8Bannual spend onhealthcare in Del

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    Delaware Health and Social Services

    Our Vision for 2018! All Delawareans will have a primary care provider, and it will be easy forthem to access care when they need it.

    ! When patients from a primary care practice need to go to the ER, theoffice will be notified on arrival or check-in (if not by the patient before).

    !

    Care coordination will be integrated with primary care rather than aremote system disconnected from care delivery.

    ! When a mother needs help caring for her child with asthma, she willknow where to turn.

    ! Doctors offices will be paid for care coordination in between officevisits, and rewarded for quality and efficiency of care.

    ! Providers will work more closely together so that patients will feel as

    though the individuals caring for them, including behavioral healthproviders, are part of a team.

    ! Employers will be able to continue providing health insurance to their

    employees.

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    Delaware Health and Social Services

    Governor

    Department ofHealth & SocialServices

    Payers and other

    purchasers

    Delaware HealthInformationNetwork (DHIN)

    Payment ModelMonitoringCommittee

    Workforce andEducationCommittee

    ClinicalCommittee

    DelawareCenter for HealthInnovation (DCHI)

    Patient/Consumer

    AdvisoryCommittee

    TechnicalAdvisory Group

    HealthyNeighborhoodsCommittee

    Health CareCommission(HCC)

    Consumers and

    patientsProviders

    State of Delaware

    Public-private

    Private sector

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    WorkforceandEducation

    ! Innovative two-year learning and development program with commoncurriculum on team-based, integrated care

    ! Development of the health professional residency consortium

    Clinical

    ! Transformation of primary care through Patient-Centered MedicalHomes (PCMHs) and Accountable Care Organizations (ACOs)

    !

    Support for primary care practice transformation & care coordination

    HealthyNeighbor-hoods

    !

    Integration of community-based health initiatives with deliverysystem focused on priority health needs

    ! Scorecard, tools, data, and resources to support neighborhoods

    Payment

    ! Multi-payer value-based payment models offered statewide: Pay-4-Value

    (P4V) and Total Cost aligned with CMS models! QHP standards, Medicaid MCO RFP, & state employees driving adoption

    HIT! First in the country multi-payer performance scorecard! Nationally leading HIE to enable integrated clinical and claims data

    over time

    Patient /ConsumerAdvisory

    ! Patient at center of everything Delaware does! Patient engagement tools to support individuals to engage in their

    own health

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    Aspirations for Triple Aim

    !Become 1 of the 5 healthiest

    states in the U.S.!Achieve top performance forquality/patient experience

    !Bring health care spendinggrowth more closely in line

    with growth of economy!PLUS ONE: Achieve highprovider experience

    Specific Goals Reflected in Plan

    !

    Create >$1 billion in total savings to thesystem through 2020

    !Reinvest about half of savings in caredelivery to ensure sustainability forproviders

    !

    Pass about half of savings on to consumersand purchasers to preserve affordability

    Goals for Adoption to Achieve Plan

    !Participation by all payers: Commercial,

    Medicaid, Medicare by 2016

    !Participation by >70% of self-insuredemployers by 2018

    !Adoption by >90% of PCPs by 2018

    !Meaningful changes in capabilities/processes

    Aspirationsand Goals

    Total investment: $130million over 4 years

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    Pay for Value

    Total Costof Care

    Two Types of Value-Based Payment Models! Total cost of care models look at the overall spending as a

    key metric, and look to reduce wasted healthcare spend

    (with the savings shared between payer and provider)

    ! These models also have a requirement to meet quality and

    patient experience goals

    ! Pay-for-value enables providers to earn bonuses for meetingboth a set of quality measures and managing resource

    utilization

    !

    As a common goal, pay-for-value models look for a decreasein the growth of overall costs

    Delaware is targeting to have 80% of payments and 90% of primary careproviders going through these models in the next 4 years

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    Work Ahead in InnovationCommon Scorecard forproviders. Measures include:

    Diabetes care

    High blood pressure

    Screening for clinical

    depression

    Tobacco use

    Influenza immunization

    Patient hospitalizationadmissions per 1,000

    patients

    ER visits per 1,000 patients

    Sampling of Timeline:

    2015: Test and refinescorecard; begin practice

    transformation; engageconsumers and providers

    2016: Funding for carecoordination more widely

    available; HealthyNeighborhoods initiatives

    launched; workforce strategy

    implemented.

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    30%

    10%

    20%

    20%

    10%

    65%

    0%

    Spending

    Multiple chronic

    5%

    Single chronic

    Healthy

    Severe chronic

    Non-Claimants2

    Population

    30%

    10%

    Percentage of population, and spending

    NON-MEDICARE, EXCLUDING LTSS1

    1 LTSS: Long term services and supports of Medicaid

    2 May have some associated spend (e.g. cap rates paid), however no medical claims

    Source: AHRQ Chart Book, Delaware Medicaid Claims data analysis by McKinsey Health Care Value Analytics

    Those focused onmaximizing ROI from care

    coordination may focus onthe 10% highest-risk

    patients who account for60-70% of spending.

    Some may argue that well-executed care coordination

    can deliver positive ROI fora broader share of the

    population.10%

    Segmentation of Population

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    INNOVATIONS IN MEDICAIDNew Ways to Serve Vulnerable Populations, Resulting in Better Outcomes

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    Serving Vulnerable Seniors Transitioned Medicaids long-term care

    seniors to MCOs in April 2012 to better

    coordinate care and supports.

    Began reimbursing for telemedicine-delivered services in July 2012, including

    wellness checks for individuals with

    Parkinsons, telepsychiatry and hospital

    trauma cases.

    Partnered with St. Francis Hospital to openLIFE Center in Wilmington in 2013 under

    Program for All-Inclusive Care for the

    Elderly. Exploring 2ndcenter in Sussex.

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    Another Impact: Aging Population

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    ** By 2030,Delaware isprojected to

    have the9th-highestproportionof peopleage 65 andolder in the

    U.S.

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    Serving Vulnerable Populations Pathways to Employment: Brings together

    state agencies, including Medicaid, to

    increase options in support of low-income

    individuals with disabilities who want towork.

    PROMISE (Promoting Optimal MentalHealth for Individuals through Supports and

    Empowerment): In additional toemployment, the goal is to improve clinical

    and recovery outcomes, reduce

    unnecessary institutional, and reduce

    growth in overall program costs.

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