BRLHARDY Case Presentation

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    BRL Hardy: Globalizing an Australian Wine Co

    Group No.5

    Pooja Punjabi

    Perwez Alam

    Rupali Pawar

    Sakshi Singh

    Animesh Ratnam

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    Industry Background

    Vines introduced in Australia in 1788 and by mid-nineteenth century the vine making skills as w

    demand was improving

    Transformation from trend of fortified wines to more of vineyards

    In 1990s Australian domestic consumption was 18.5 liters per capita, 18thin the world

    By 1996, 1000 wineries but 10 largest accounted for 84% share

    BRL Hardy was at second position and selling under Hardy, Houghton, Leasingham etc.

    By 1990s rationalization and consolidation increased the power of distribution channels

    Australian wine accounted for 2% of world wine production by volume (2.5% by value)

    Fashion Driven Australian wine was becoming Hot Trend and projected export potential was es

    Billion

    Four Key export markets: United Kingdom, United States, Germany & Japan

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    Company Background

    Thomas Hardy & Sons and BRL followed different strategies and developed different organizations

    - Hardy : Award Winning Quality Wines; Polite & Traditional Culture

    - BRL : Co-operatives specialized in fortified, bulk and value wines; Aggressive & Commercial culture

    History

    International Ventures

    BRLs efforts were quite modest when compared to Hardys history of exporting high value added products

    To explore the U.K. market Hardy believed they should stop relying on just distribution channel and acquired

    Gordon in 1989

    To have greater access in Europe they acquired vineyards in France and Italy

    All three European Acquisitions were soon under loss

    BRL Hardy Merger

    BRL had access to fruits, funds and disciplined management while Hardy brought marketing expertise, brands

    They merged in 1992

    Most of the BRL executives were at top positions. Steve Millar former MD of BRL was now CEO of the merged

    Sales Revenue increased from 151.5 Mn to 375.6 Mn in 5 years & operating profit from 16% to49% (Exhibit-

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    New Strategy

    Commitment To Quality Merger Efficiency Decentralization

    Protect bulk business &

    Concentrate on bottle

    sales

    Repositioning with

    strategy emphasizing

    quality branded bottle

    sales

    Initial focus on domestic

    market to ensure merger

    efficiency

    Have decentralized

    approach, but hold

    management

    accountable

    Earn your stripes to

    have decision making

    Launching International

    Stephen Davies, ex-BRL, new Marketing & Export Manager found dispersed portfolio wi

    or weal presence globally

    Export strategy base don strong quality brand image

    From existing product portfolio, key brands were repositioned at price points varying be

    level to premium. (starting from 4.49 to 27.99- Exhibit-9)

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    BRL Hardy initially focused on

    corporate strategy by catering

    responsiveness, but presently

    become a truly international w

    adopting a global standardizati

    This shift could also be seen th

    intent of centralized decision mdecentralized decision making

    GlobalStandardization

    Transnational

    International Multi-Domestic

    ECONOMICINTEGRATION

    LOCAL RESPONSIVENESS

    Corporate Strategy

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    BRL Hardy: Key Markets

    Parameter US UK Germany Japan

    2010 Export Forecasts

    (in A$ Mn)

    400, 900% growth 330, 65% growth 250 30

    Popular price points Wine priced 5 or

    above accounted for

    48% of the market

    3-5 accounted for

    57% of the sales

    Wine less than 2

    accounted for 65% of

    market

    -

    Market Capture

    opportunity

    Distant from most of

    the producing

    countries; opportunity

    to capitalize on strong

    international

    distribution

    Traditional European in

    super-premium

    segment: losing ground

    at home turf

    Traditional European in

    super-premium

    segment: losing ground

    at home turf

    -

    UK was a part of the emerging new world trends, which marked drastic shifts in consum

    Consumers appreciate Value for money, tend to go for recognisable brand or grape va

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    Europe Operations

    Christopher Carson was appointed as UK MD and realizing disastrous situation of companies he implemented vari

    cost-cutting measures, systems & policies

    ROI also improved from -2.1% in 1990 to 11.9% in 1992 & to 35.7% by 1996 (Exhibit-4)

    Carson highlighted need to focus on Hardy Brands, French Winemaker product and protect unstable Chilean P

    Disputes emerged for marketing strategy between Carson & Miller regarding rebranding & re-labelling

    Finally in 1993 re-launch with new positioning was done and was successful

    Local demand for control over branding and labeling started emerging

    Strategic decision to emerge as International wine company (However ,objected by various consultan

    Reynella was made the headquarter with deciding on labelling, pricing & branding. Overseas role was sa

    Carson and U.K. management disagreed and wanted local labelling and branding decisions.

    According to him :More push strategy than pull is required. Retailers support and local labelling is

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    Europe Operations

    BRLH Europe

    The European subsidiary has marketing and distribution competence and is strategicall

    has a growing market potential

    The subsidiary works as a partner with the Australian management giving it a lot of aut

    operations

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    How do you account for BRL Hardys remarkable post-m

    success?

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    BRL Hardys remarkable post-merger success

    Presence of complementary resources by BRL and Hardy

    BRL: Fruits (Vineyards), Funds and Disciplined Management

    Hardy: Marketing expertise, Brands and Winemaking know-how

    Selection of top management who had the vision of becoming global wine comp

    Balance between level of decentralization and accountability to Central manage

    Overcame financial crisis by emphasising on cost cutting schemes & streamlinin

    Prioritizing on doing many small things rather than few large things to mitigate t

    Experienced resource like Christopher Carson who ensured sales growth in fore

    Mitigation of production risk by sourcing fruits from different locations

    Rebranding, positioning and labelling of the products to emphasize the global im

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    Lewins Theory of Organizational Change

    Immediate goal to improve the financial situation and resolve operations probl

    Selecting the team that can implement necessary retrenchment and position

    Focus on the Decentralized approach but at the same time mitigate the risks

    Concentrate on the domestic market to protect its profit share

    Earn your stripes by performing to gain respect from others but being accounta

    for actions

    Reposition and re-launch products to emphasize on branded bottle sales

    Commitment of the firm towards Quality

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    What is the source of the tension between Stephen Da

    Christopher Carson? How effectively has Steve Millar h

    their differences?

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    Conflict between Stephen Davies & Christopher Carson

    BRL was bulk oriented seller and inclined towards centralization where as Hardy was having loc

    emphasized the importance of retailer relations when deciding how to label and position the br

    Davies belief: Centralized Management

    Davies was part of BRL before merger According to Davies Reynella headquarter had to be global

    brand owner

    Too much decentralization would lead to loss of control overthe brand

    Carsons belief: Decentralized M

    Carson was part of Hardy Co. before mework in decentralized organizational stru

    U. K. market was very different from Au

    Retailers own labels dominated in U.K.

    For managing progression distribution issupport is important & labeling plays a v

    He didnt want to lose the autonomy ovK. market

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    How Steve Miller handled the differences

    Millars objective from the beginning was to create a decentralized approach to expan

    merged company but to still maintain management accountable

    Davies & Carson were of conflicting opinion, according to Miller positive conflict is goo

    organization & he was open to new & creative ideas

    Carson was reporting to Davies for marketing and brand strategies whereas was subm

    reports directly to CEO Steve Millar

    His role in negotiation between Davies and Carson could be viewed as indicator of we

    management

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    Should Millar approve Carsons proposal to launch D'is

    Why or why not?

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    1. Launching of D'istinto will help BRL Hardydiversify its suppliers and maximize its

    leverage as a distributor. Also sourcing frommultiple regions will reduce the weatherrelated risks.

    2. Gives a consumer a different view of winewith food and hence helps in brand building.

    3. Gives brand recognition, they have beenworking on brand recognition for a while.

    4. For the average wine consumer.

    5. In order to make up for the Australian Redwine shortage with Italian red wine

    1. D'istinto might overload humanresources which is already stretched bthe rapid expansion of the company

    2. D'istinto overlapped with Hardyscore offerings of Stamps and NottageHill. Hence, cannibalisation of existingbrands.

    3. Miller worried about Carson loosingfocus.

    4. The strength of the European salesto carry another brand while they arestill struggling with Mapocho.

    Pros

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    VerdictLaunch D'istinto

    1. BRL hardy wishes to adopt Aggregation strategy in line with its vision to bglobal brand.

    2. However, considering the high potential of UK market, Adaptation for loc

    is also required. Hence, we suggest that BRLH should follow a AA framew

    Aggregation and Adaptation

    3. In order to cater to the local market needs of Europe for average priced w

    launching of D'istinto is a wise decision.

    4. The problem of cannibalisation can be handled as the wine market is grow

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    What recommendation would you make to the organiza

    concerning the conflicting proposals for Kellys

    Revenge and Banrock Station? What would you decide t

    Carson? As Miller?

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    0123456789

    101112131415161718192021222324252627282930

    Nottage Stamp Eileen Hardy Raynella D'instito Kelly's Revenge Banrock Station

    Alternatives

    Kellys OR Banrock

    80% of the mark

    price point

    Need to launch a low-to-medium price range, quality wine brand

    Price

    Kellys

    BRLH UK products v/s price points map

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    Banrock Station

    -Environmentally responsible product-Good Earth, Fine Wine

    -Seen as potential global brand for BRLH

    -Great success in Australia. Also becamelargest selling imported brand in NewZealand

    -Launch in Canada and US approved.Immediate launch proposed

    -Proposed to be launched in UK at same

    price points as Kellys revenge-Universally Positive reaction to BRLHsconservation efforts during planting anddevelopment phase

    -Ascendancy in Brand Power, Fashionelement began to influence demand ofwine: The eco friendly image may give aboost

    -Green image would have limited appealto UK consumers

    -Dull label, not very attractive

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    Low price range

    Made particularly for UK consumers

    Attractive labelappealing to the youthand first time consumers

    ASDA, UK grocery chainnot enthralled by KellysRevenge

    Fear of decentralizing too much

    Kellys Revenge

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    Launch BanrockStation

    Drop KellysRevenge

    Parent Companys management was against Paul Brownes con

    Launching Kellys Revenge would mean excessive decentbranding and marketing which was against the global stratrying to achieve

    Banrock Station can be re-positioned to appeal to UK comarketing campaign can be locally adapted

    Kellys Image ran the risk of seeming too Australian, thus failing to attract consumers in the UK, particularly among

    Kellys revenge cannot be established as a global brand, hence excessive resource usage for one particular market

    Kellys Revenge Vs Banrock Station Miller

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    Kellys aggressive/flashy label will be good for targeting youth oconsumers in the growing wine market in Europe

    Banrock had dull & colorless label design and its eco-friennot appeal to European youth

    Choosing Banrock would mean Ignoring local knowledgeUK subsidiarys strengths, demotivation for UK manage

    Banrock also had similar values as Distinto (warm, relaxemay be a conflict if both are launched

    Banrock may also pose risk of currency fluctuation greater, pricbe difficult

    Launch KellysRevenge

    Drop BanrockStation

    Kellys Revenge vs Banrock Station : Carson

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    Distintomakes a valuable contribution both in terms of money and b

    as compared to Mapocho which has spiralling toward its decay

    Banrock is already accepted in many countries like US, Australia and N

    and gaining popularity, whereas KellysRevenge has already got negatin supermarket test and doesntseem to attract the target audience

    Carson should not be too much fixated on supporting Paul Browne

    Revenge and should look for better alternatives with Banrock

    Distinto

    Banrock Station

    Kellys Revenge

    Mapocho

    Conclusion

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    ThankYou