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Mobile/desktop user analysis with the effects on email interaction patterns Bo Ma [email protected]

Transcript of Presentation emailteam copy

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Mobile/desktop user analysis with the effects on email

interaction patternsBo Ma

[email protected]

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Data Event Type Data Source Notes

Email Send Event/data/tracking/EmailSendEvent

Get the Email send details like click type, section name, type, order, position, size.

Email Click Event/data/tracking/EmailClickEvent Get Email click number

Email View Event/data/tracking/EmailViewEvent Get Email view number

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Preliminary Observations

• From previous data, we can know:

• 1.There are at most 34 links in the email.• 2.These 34 links can be grouped as at most 7

sections.• 3.which user click on which email and which specific

links in the email.• 4.I count the distribution on different clicks and click

position for both mobile and desktop• 5. We only focus on “digest email” now.

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Click Distribution

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Group the click by Section

• We actually interested in the section order and click in the email.

• I group the click by SectionNo.• There are at most 7 sections in one

email.SectionNo SectionName

0 positions1 milestones2 shares3 profile4 endorsements

5 connections6 pymk

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Section Click Distribution

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Some section can be missing

SectionPos SectionName0 positions1 milestones2 shares3 profile4 endorsements

5 connections6 pymk

Original 7 sections

SectionPos SectionName

0 positions1 milestones2 shares

4 sections is

missiong

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Section Click Distribution

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Bias on previous analysis

• 1. Section type is different on even same position.• 2. one section type can be in different position

SectionPos SectionName0 positions1 milestones2 shares3 profile4 endorsements

5 connections6 pymk

Original 7 sections SectionPos SectionName

0 positions1 milestones2 shares

SectionPos SectionName

0 positions1 shares2 profile

SectionPos SectionName

0 profile1 endorsements2 connections

4 sections is

missiong

4 sections is

missiong

4 sections is

missiong

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Bias on previous analysis

• 3. Section size is also different.

SectionPos SectionName0 positions1 milestones2 shares3 profile4 endorsements

5 connections6 pymk

Original 7 sections

SectionPos SectionName

0 positions1 milestones2 shares3 profile4 endorsements

SectionPos SectionName

0 positions1 milestones2 shares3 profile

SectionPos SectionName

0 profile1 endorsements2 connections

2 sections is

missiong

3 sections is

missiong

4 sections is

missiong

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Bias• So we should consider different:• 1. Section type• 2. Section size• 3. Section posistion

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• 1.As the section type increases the Uctr decreases.

• 2. 3Profile’s Uctr is higher than 2shares with section size 3 on pos 0.

• 3. The Desktop’s Uctr is higher than the mobile’s Uctr.

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• 1.As the section position increases the Uctr decreases.

• 2.6Pymk and 5connection’s Uctr is higher than the 4endorsements.

• This shows us the original order is not optimized

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• For endorsement:• As the section pos

increases the Uctr drops.

• As the section size increases the Uctr drops.

• But it is not the same trend for some section

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• With same section size and same section pos.

• Pymk and connection’s Uctr are higher than the endorsement

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Bias• For example:• For section endorsements,with section size 2,

and section pos 2.

• We can have two different format:• 1, shares;endorsements;pymk• 2, shares;endorsements;connections

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Uctr Difference between setion name on Same Format

Format section name Uctr

shares;endorsements shares 0.070833333

shares;endorsements endorsements 0.027083333

shares;endorsements;connections shares 0.067493113

shares;endorsement;connections endorsements 0.022956841

shares;endorsements;connections connections 0.02892562

shares;endorsements;pymk shares 0.073609732

shares;endorsements;pymk endorsements 0.025819265

shares;endorsements;pymk pymk 0.02599861

Pymk and connection’ Uctr are higher than edorsement.Pymk increase the Uctr for the first section shares.

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Summary• 1. First link is very important, since it actually

contains more than 50% of all the clicks.• 2. The section order that we have now is not

optimal.• 3. On the Mobile data, the click distribution for

the first position is higher than the Desktop data, but the click distribution on mobile drops quicker than the desktop data from the first position to the second position.

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• Thank you!• You can find more detailed analysis on

Email User Analysis Wiki

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Pymk increases Uctr on first section

Format section name Uctr Format section name Uctr increase rate

endorsements;connections endorsements 0.069423175

endorsements;connections;pymk endorsements 0.071578619 3.01%

  connections 0.032272702   connections 0.030748472 -4.96%

        pymk 0.021006685  

profile;endorsements profile 0.140718563

profile;endorsements;pymk profile 0.174781765 19.49%

  endorsements 0.041916168   endorsements 0.027158099 -54.34%

        pymk 0.025800194