Tema 1 ,Como Afecta La Tecnologia a La Organizacion

8/11/2019 Tema 1 ,Como Afecta La Tecnologia a La Organizacion

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Organizational Theory,Design, and Change

Sixth Edition

Gareth R. Jones

Chapter 9

Organizational Design,

Competences, and

Technology


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Learning Objectives(cont.)

*. )nderstand ho! technologya#ects organi"ational culture

+. ppreciate ho! ad$ances in

technology, and ne! techniuesor 'anaging technology, arehelping to increase

organi"ational e#ecti$eness


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What is Technology?

Technology:the co'bination os&ills, &no!ledge, abilities,techniues, 'aterials, 'achines,

co'puters, tools, and othereuip'ent that people use tocon$ert or change ra! 'aterials

into $aluable goods and ser$ices


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What is Technology?(cont.)

echnology e/ists at three le$els Individual level:the personal

s&ills, &no!ledge, and

co'petences that indi$idualspossess

Functional or department level:

the procedures and techniues thatgroups !or& out to peror' their!or& and create $alue


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What is Technology?(cont.)

echnology e/ists at three le$elscont. Organizational level:the !ay an

organi"ation con$erts inputs intooutputs Mass production:the organi"ational

technology based on co'petences in

using standardi"ed, progressi$easse'bly process to 'anuacture goods

Craftswork:the technology thatin$ol$es groups o s&illed !or&ers !hointeract closely to produce custo'-designed products


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OrganizationalEfectiveness echnology is present in all

organi"ational acti$ities4 Input:allo!s each organi"ational

unction to handle relationships !ithoutside sta&eholders so that theorgani"ation can e#ecti$ely 'anageits speci5c en$iron'ent

Conversion:transor's inputs intooutputs Output:allo!s an organi"ation to

e#ecti$ely dispose o 5nished goods

and ser$ices to e/ternalsta&eholders


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Technology andCometitive !dvantage

he technology o anorgani"ation6s input, con$ersion,and output processes is an

i'portant source o co'petiti$ead$antage

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Conversion and O#t#trocesses



Technical Comle*ity& TheTheory o+ ,oan Wood-ardProgrammed technology:a

technology in !hich theprocedures or con$erting inputs

into outputs can be speci5ed inad$anceas&s can be standardi"ed and the

!or& process can be 'adepredictable

T h i l C l i



Technical Comle*ity(cont.)

Technical compleity:thee/tent to !hich a productionprocess can be progra''ed so

that it can be controlled and'ade predictable igh technical comle*ity4 e/ists

!hen con$ersion processes can beprogra''ed in ad$ance and ullyauto'ated

Lo- technical comle*ity4 e/ists

!hen con$ersion processes depend

T h i l C l it




8ood!ard identi5ed 10 le$els otechnical co'ple/ity that areassociated !ith three types o

production technology4 'all-batch and unit technology :arge-batch and 'ass production

technology Continuous-process technology


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'all-batch and unit technology In$ol$es 'a&ing one-o-a-&ind,

custo'i"ed products or s'all

uantities o products he con$ersion process is ;e/ible,

thereby pro$iding the capacity toproduce a !ide range o goods that

can be adapted to indi$idual orders Is relati$ely e/pensi$e cores lo!est on the di'ension o

technical co'ple/ity


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Continuous-process technology In$ol$es producing a steady strea'

o output

Production continues !ith little$ariation in output and rarely stops

Indi$iduals are only used to'anage e/ceptions in the !or&

process ends to be 'ore technically

e



Comle*ity and Three Tyeso+ Technology

h i l l i d



Technical Comle*ity andOrganization 0tr#ct#re

n organi"ation that uses s'all-batch technology

I'possibility o progra''ing

con$ersion acti$ities becauseproduction depends on the s&illsand e/perience o people !or&ingtogether

n organic structure chap. * isthe 'ost appropriate structure orthis technology



Organization 0tr#ct#re(cont.)

n organi"ation that uses 'assproduction technology bility to progra' tas&s in ad$ance

allo!s the organi"ation tostandardi"e the 'anuacturingprocess and 'a&e it predictable

'echanistic structure chap. *beco'es the appropriate structureor this technology



Organization 0tr#ct#re(cont.)

n organi"ation that uses 'assproduction technologyas&s can be progra''ed in

ad$ance, and the !or& process ispredictable and controllable in atechnical sense

till the potential or a 'a=orsyste's brea&do!n n organic structure is the

appropriate structure or this

technology



Comle*ity andOrganizational 0tr#ct#re


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Tema 1 ,Como Afecta La Tecnologia a La Organizacion

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